Baguio Burnham Suites

Burnham Suites is very near the center of Baguio, walking distance to Burnham Park, the Baguio Market, Session Road but is in a quiet road next to Lourdes Church. Rooms were large, bed was confortable. The only problem being that if you are in the top (7th) floor you have no internet access. I had to connect in the lobby or breakfast area. Other than that and the long time for water in the shower to become hot (you waste so much water letting the tap run over) this is a hotel I would stay in again and recommend.

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the "fix" did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

Burnham Suites and Hotel location was perfect. It is across the street from the Burnham Park. The hotel team were attentive; Very Good and polite. Special THANK YOU to Mr Kenneth Anchetta, he showed a very positive attitude, kind with a courteous behavior. Thank you once again for your amazing hospitality. Loved it and would recommend the hotel.

I liked the view and the room was spacious. The internet was good. I had several issues with the air conditioning and TV. However, I don't regret the choice... Very nice place. I would stay there again.

The location of the hotel is spot on with its proximity to Burnham Park, popular restaurants, the markets and other must dos in Baguio. The service is good, rooms are cleaned adequtely, breakfast is hot and get the day started off right. The main issue is the hot water. The note in the bathroom mirror says recommends limiting showers to 10-15 minutes in order to have adequate hot water. Most people must ignore this because we had practically no hot water for a full week. It wasn't the end of the world, but would expect more from this type of accommodation. One note. Many of the units in this hotel are private residences that are rented.

Baguio Burnham Suites may not be the fanciest hotel - rooms are a bit old (although quite generous in size) and amenities are basic, but it has one of the friendliest and attentive personnel. My aunt had a medical emergency, front desk and security were quick to respond and helped get us to the hospital quick. All our requests were promptly attended to. We felt taken cared of.

Just across the bustling nightlife of Burnham Park, a minute walk to the orchidarium, a step away from a catholic church, the hotel is very accessible to some local tourist destinations. The rooms are confortable. The staff are courteous and pleasant. Hotel coffee shop serve food at reasonable prices.

Clean and very convenient to all our activities. Friendly staffs and excellent service. I definitely recommend to family and friends. Taxi rides are not a problem at all and very close to shops and restaurant too

A very nice hotel with beautiful view of Burnham Park. Easy walking and transportation access to everything. Helpful friendly staff and a good free breakfast was included. Several Filipino celebrities were staying in the hotel while we were there and everyone was very nice. A clean, relaxing and comfortable atmosphere that I can recommend.

Very nice hotel with beautiful view of Burnham Park. Easy walking and transportation access to everything. Helpful friendly staff and a good free breakfast was included. Several Filipino celebrities were staying in the hotel while we were there and everyone was very nice. A clean, relaxing and comfortable atmosphere that I can recommend.

It was an official business trip to do courtesy calls to the newly elected Mayors in the second district of La Union. So that Wednesday we travelled to 3 municipalities of Sto. Tomas, Bauang and Naguilian. We finished near sunset and decided to spend the night at Burnham Suites. Some guests arrived at 7:00 and had dinner at the Hotel. We were surprised at the food we ordered for dinner. Pancit canton, clubhouse sandwich, salad, arroz caldo. They were just superbly done. Kudos to the Chef. We ate heartily and spent the next hour discussing official matters. At 10:00 pm we called it a night and went up to our respective rooms. Our room was nicely decorated with fluffy pillows. The bahroom was complete with soap and toothbrushes. We had freshly laundered new towels which was nicely folded atop our beds. Our stay was really very nice with the friendly and accomodating staff. Burnham Suites will be number one in my hotels in Baguio everytime I will travel to this part of town.

Booked the one bedroom suite for our 4 nights stay. The room has 1 bedroom with 2 bathrooms, living room, kitchenette with a 4 seater dining table. It’s very spacious and we had added a bed in the living room for our nanny. The location of the hotel is very strategic right in front of the park and near everything in the town. Lots of restaurants in the area as well. During our stay we experience the cable not working for 2 days. The hotel is a bit old but still nice. Price is very reasonable and good customer service

Visited this hotel with a group - rooms are pretty average, location is ok but you need to cross many busy roads and 15-20 minutes to get to the main centre area. It was our final day - bus was booked for 7am sharp via the hotel. 6am reconfirmed that this was on schedule. At 8am still no arrival and we were told by the receptionist that there was no manager who could help us with any other form of transports. Totally irresponsible - flights being missed. Terrible terrible service! Never again - avoid this place.

They have a nice choices of food. They have a good food, worth your money. It is only near burnham park. They have a good ambiance as well. It is good for family and friends. A friendly environment with a friendly staff.

The hotel is a bit dated, although excellent service. The staff are first class.. truly excellent. The hotel is in the center of town with everything within a short walking distance. This is a big plus with the traffic, one way streets and limited parking available. We will be staying there again.

I don't recommend this hotel, we stayed in this Hotel for 3 weeks with my family in a supposedly a family room, 6th floor but it was not satisfying to me and my family. The 3 worse things happened while we were there. 1. Bugs/ cockroaches almost everyday crawling on the floor, okay I reported it to the front desk I was ignored. I took several photos. 2. Foods were served cold also even though I talked with the staff who took order s but on several occasions staff gave me wrong order of food or drinks. 3. At 4:30 early morning water poured into my daughter's bed from the 7th floor. It was constantly dripping we assumed there was a linkage from the bathroom up on the 7th floor. I called the front desk and I was ignored the first attempt. I then called housekeeping but no one answered. I took a video through my phone went down and showed it to the lady before she called the service guy/ house keeping guy. It sounded to me they prioritize the locals occupants. The truth is I used to be a local.

Location is very good. Rooms are ok but Lots of bugs. Not enough toiletries.

I was on holiday and rode in on my bike, I was a couple hours early and was told that i would not be able to check in before 2 pm. When I was able to check in it was rather painless, and the person at the front desk helped me with my stuff to our room. When I got the to the room it was clean but rather hot due to the AC not being powered on prior entering the room. It took over 2 hours to get the room at a comfortable temp. The bed was older and also very hard to sleep on. They say that they offer WiFi in all rooms but that is not the case. There was no info for what the information on how to attach to the WiFi so I called the front desk and asked for the info. The front desk gave me the info and then terminated the call. I had to call back down to the front desk and let them know that it would connect to the Local Network but there was no Internet connectivity. the front desk person stated to me that she would have the Eng Dept look into it and call me back. I called back to the front desk many times for the status of the issue and was always told the same thing. never once did I get a call back and through out the entire stay I did not get WiFi. As for the rest of the stay and the room, well the CR was nice and the shower did have both hot and cold water. But due to the lack of caring from the hotel staff, I will not be staying at this hotel ever again. I have received better service from lower priced and lower ended hotels.

We love our room. The great thing about our room is the view, "the Church". Every morning we jog in burnham park which is across the street and go to the church. We love the weather. The staff are nice too. Everything is good.

Soooo nice heree its not about the weather na sobrang lamig, dahil na din sa view na sobrang ganda. Nakaka chill and nakakagaan sa pakiramdam every places na napupuntahan mo. Yung mga food pa nila dabest

Buguio Birnham Suites Hotel is nice place to stay. The room is big, clean, nice ambiance, relaxing to stay, friendly staff, and near the session road and Burnham Park. The hotel offered complete items like shampoo, toothbrush, slippers, soaps, small ref, wifi, cable tv, hairdryer, air-conditioned room, complimentary drinking water, coffee, towels( towel is clean but not so white). So happy that the toilet has bidet. They have free parking for customer. 2 elevators working for the guests. Breakfast buffet is ok, customer can choose American or Filipino dish. I would say that I will still reserve this hotel again when i will travel Baguio again.

This is my second time to stay in this hotel. Since my first review, I noticed no major change.Still , the reason why I prefer this hotel is because of location. Its a stonethrow away from the main park of Baguio. Lots of restaurants in the area. Walking distance from Session Rd. I noticed there are more staff now in the reception desk. They gave me a room at the 4th floor, facing the park, and so it has a good view. Amenities included 2 sets of soap,shampoo & conditioner, toothbrush and toothoaste, slipper, an electric water heater pot, small sachet of coffee, sugar and cream, a small fridge with drinks that can be purchased. 2 complimentary bottled water. a safe with digital combination lock for your important belongings, a flat screen tv, split type aircobditioning unit, corner table and chair, comfortable bed with 4 pillows. For Complimentary breakfast , they only allow you to choose from 3 selections which are all just very basic like rice, egg and bacon strip or tosino. Wifi internet works very slow especially at daytime. They provide two towels but they need to purchase new ones as they already showing signs of aging. Hot water works good. Still, like what I mentionex about this hotel in my first review, since there are regular occupants in some of the rooms ( because this is also a condotel ), you can always smell food being cooked when you are in the hallway. All in all, I would recommend this hotel for visitors in Baguio.

Was the venue for our 3 day workshop. The function rooms need major renovations from the carpet, walls and lighting. Food prepared was ordinary fare, nothing special. Breakfast is served in their restaurant below, has common offerings. The room I got was their suite room - large, quiet, comfortable. Lots of sockets and conveniently placed near the bed. Because it’s Baguio, the rooms do not need airconditioning, although the rooms have A/C. The best thing about this hotel is the location - Burnham Park, the market and numerous hip restaurants are all within walking distance.

Arrived with the car in Baguio - hotel offers parking lots. Assistance (bell boy) is also the door guard, so you need to organize a bit to get your luggage moved in the room - booked a superior room, were upgraded to park view (nice move!) - room was very clean - spaceous - toilet and bath/shower in OK condition (for Philippines' standard i would say "top") - unfortunately the A/C could not be converted into a heating device - it was around 8 deg C in the very morning and we lie all night under maximum number of blankets - my wife caught a cold becasue the windows could not be completely closed (old wooden windows). Perfect location to examine the Burnham Park, the restaurants and wider Baguio. We were impressed of the very attentive and helpful staff. Price/Value was excellent. Coming back for sure.

Nice location, across the burnham park.Staff are nice,n very helpful.clean room..will stay again next time i visit.

Went here last Christmas time as most hotels have been booked. It does the job. Rooms are quite big, aircon is cool, heater is working in the shower. They have free parking. Right across Burnham hotel and quite central with good restaurants and places just a few minutes away. For the price, this is a good hotel if you will be mostly outside the hotel the whole time. Wifi needs to be improved. Almost zero signal.

I’ve been to Baguio City several times but this is the first time I spent two nights in a hotel. Baguio Burnham Suites was the hotel I booked. Even though it has no indoor swimming pool and gym, which I commonly find nowadays in most hotels, still this hotel offered very good amenities, plus impressive customer service shown by most employees. As a result, i was able rest and relax happily in the City of Pines. I think i’ll book this next time I decide to go to Baguio.

The best location service is great however the toilet flush was one of our main challenge while staying in this property. although the reception send someone to check on it after I inform it was not fully fix as well as the cleanliness on bathroom area was one of the challenge, towels were either worn or look like not been washed for sometimes although it was replenish daily its the quality of the towels.

luck leads me to this place after long search , late at night wonderful front desk team welcomed me , answered my questions and shows me the room in a wonderful manners , after i booked 3 nights , every thing was perfect , food was great , service is great , location is great , definitely coming back to same place . me and my wife express our gratitude and happiness from your great service , Thanks so Much

The staff were friendly and accommodating. But the facility, even when brand new, was not that great.

We stayed for overnight. The hotel is short walk away from Burnham Park, Baguio Orchidarium, and Children's Park. There is a Tourist Center across the road. Staff was not that courteous. They will not greet you automatically when you meet them at the lobby or at the hallway. Security Guards are very prompt. Everytime I goes out of the parking lot, they immediately assist me in maneuvering and stopping the on going traffic to give way for me. Room was very spacious. I will surely comeback for another stay. Next time will be together with my kids.

Bad wifi, air con had power outage (luckily Baguio is cool weather)

overall it was a good stay

Convenient to the park and dining. Ample parking for guests, which is a premium for the area. The free breakfast is served until 10 AM and isn't large, but enough to get one's day started. Do NOT get a room that is facing the church! I was awakened at 6AM every day with a morning prayer over loudspeakers. My friend had a room on the same floor, but around the corner, and he didn't hear the morning prayer. On the bright side, if you want to get up at 6 AM, it is pleasant enough.

A good hotel right on Burnham park and close to shopping and dining places.

My family and I stayed for 2 nights and 3 days. I could say you get what your moneys worth. Will definitely stay on this hotel again.

room was okay,.. but the front liner is too bad,... its not service oriented. specialy the person who reply my email. we will never be back again to this hotel,.. we payed for 4000+ 1 nigth and the service was not worth it.

The room I stayed was really spacious. It had a separate living/kitchen room, a bed room and two bath rooms, each with a balcony and great view. The linings were kept fresh and felt clean, not like other hotels in Baguio which use fabric softener washing their linings and left them with cheap perfume smell. Price was great for that kind of room. Service was wonderful. The TV cable in room offered limited foreign channels and was hard to navigate. Wish there was more veggies in breakfast.

A central hotel with all the requisite amenities. Access to the Park, nearby eateries and shops. Staff extremely friendly and helpful. Food service adequate.

Staff not very helpful. Room OK, but a very smallest TV. Only one lift was working, which seemed to be intentional, and it was continually used by the staff. Requested a park view room and was told they were not on the booking. Yet this option was not listed in Expedia.

great nice and i will recommend it to my friends and family members..)

This hotel represents decent value, however it is due for un upgrade in the near future. The staff are great, very friendly and provide great service and location is good. The rooms are slightly outdated, dark and a little musty. Wi-Fi was very reliable.

This hotel is certainly not a 4 star but at best a 3 star facility as I found out. As a first time stay guest I must admit to being disappointed with the hotel. The room provided me was facing the street frontage and hence with it all the roadway traffic noise. Insulation of the room too was poor and often corridor noise from disrespectful guests at all hours added to this. Hot water was unpredictable in the room necessitating a request for maintenance after it was lost completely overnight and still out the next morning during my stay and requiring maintenance attention resultant in it returning but only at best to what can be described as lukewarm. The room was generally cold devoid of any floor coverings. Very often than not housekeeping provided no back up toilet paper in the room and then poor quality. Bathroom was also at best small and cramped. The café provided a limited off the menu option for breakfast but the staff there were polite and offered good service. One young lady named Amy an OJT excelled and a letter provided to the front desk for the Duty Manager to be made aware of her performance. The latter was in some ways a saving grace to my overall review of my stay at this hotel.

Great location relative to major attractions in Baguio city centre. Friendly and helpful staff. Good food and service at the restaurant. Reasonable rates.

Nice big room. Very good location near Our Lady of Lourdes Church. Highly Recommendable.

its worth the price... Friendly and accomodating staff... Its very comfy place to stay.. No regrets.

Right across the street from Burnham Park. Lights in hallways and rooms are a little dim. There is no heater in the room so you will need to wear warm clothes if the room is still too cold. The room is pretty big and clean. The staff is nice and courteous. There's free breakfast in the morning offering 3 different options.

WiFi at the 7th floor is non-existence. Hotel Guards in the Hotel entrance are not alert. They don't open the door for guest, they just stand around. A good morning or good evening greeting will brighten up my day if they can only exert a little gesture, or even just a small smile in there faces will do. I don't know if its management's instruction or maybe it's for safety reasons, I am sorry for being such an observant. Nonetheless the Hotel is good inside & out. Good room arrangement. fast room service for meals. A 15 peso service charge for foods that will be brought to your room is alright. Interior & Exterior of the hotel is quiet good. location of the hotel is very accessible to Burnham park. I will definitely be back at Burnham Suites again specially if they increase there WiFi signal inside the rooms...

It was a last minute booking since we decided to spend New Year's in Baguio. We had heard about this hotel since our friends have been here before and they had positive things to say about their experience. Overall, it did not disappoint. We booked two suites and the rooms were comparable to more expensive hotels. The rooms were clean and well appointed. Service was excellent as everybody -- the guards, reception, housekeeping and restaurant staff -- were very helpful and courteous. It's a big plus that they have ample parking at the basement. It's location is excellent as it gave us easy access to all the places we wanted to visit. My only criticisms are: the breakfast menu was very limited and it want all that great; and the downside of being in the center of things is that it gets rowdy at night. Light sleepers beware as you'll have to close the windows and turn on the airconditioning. Lastly, sound proofing needs improvement as we could hear our rowdy neighbor in one of the rooms.

Overall, great location, near restaurants, park... A little bit of a walk from the Victory liner station but a very short taxi ride. Staff was extremely kind and helpfull. Rooms were very clean and in good shape. warm water and wifi was hit or miss but this appears to be the case in most places in the Phils.

We had a great night!

Was ok

Owner operated hotel with no management, staff make their own policy as they see fit. Breakfast codices extremely limited! Not worth half the rate they charge.

From the hotel, it's a 15 minute walk to Session Road. The hotel is old with dark corridors but with cheerful and helpful staff. The room is large and comfortable but not grand. Some of the hotel rooms are private residences.

Hotel has a good location, but room is not really that good as like in the picture in their website. Service is slow, and need more patience if you ask for something they didn't response right away.

Overall the hotel was comfortable. The room was air conditioned, there was plenty of hot water, no roaches, and there was a nice little cafe adjacent to the lobby. But my reservation was for four - two adults and two children. We were booked into a room with only a king size bed and nothing else. Three of us squeezed into the bed while the fourth somehow slept on the the loveseat. There was no microwave oven or any other means to reheat food or beverages - cooking is strictly forbidden. The refrigerator was full of beverages that the hotel charged a nominal fee for, so there was very little room for anything else. Upon checkout the person at the front desk tried charging me for a bottle of water that we didn't open. When I denied that we had consumed any beverages from the refrigerator, it was as if he wanted to argue with me about it. I was proven correct when housekeeping reinspected the room. After a very pleasant experience at Burnham Suites six years ago, this experience was a bit disappointing.

Not very good experienced. Staff and Supervisor always on break. They should at least try to solve or offer the best solution of the situation, especially when the booking was coming from abroad. What a bad experienced I have to spend most of my time in the phone explained over and over again, but they do not care. They should think to go beyond at least for once to help and accommodate the request for a one time situation. What happened to the policy "Our customer is always right" or "We value our customer" ?????One thing the front desk say I will take care of that next thing we can not do this ...they do not know what they are saying. My poor family instead of enjoying there is spending time on the phone with me. Horrible experience!!! - The driver license was left there they did not bother to call or put it aside and wait until my family call and ask for it. This hotel do not care for their guest!

the location is great. its walking distance to all tourist places. the staff are also friendly and accommodating. i would like to thank Redj for taking a personal touch by calling me up and informing me of the status of my reservation.

It was frustrating when staff at the counter was charging extra 2 person more when the suite I got booked says accodate 4 adults & 2 children. I was told that it's Expedias fault that I should address it by myself. It's outrageous. I was mad & their manager rectified the problem.

Good place to stay for a few days

We stayed for 4 nights at this hotel (Feb 24 - Feb 28). The shower did not work most of the time; the hot water did not stay hot that long. The hotel amenities was limited and was available only when asked. The towels need to be replace as they are thin and worn out. Some of the staff will not go out of their way for the needs of their customers. The breakfast offered by the hotel was so limited. I don't think we plan to come back to this hotel in the near future.

First off there are many hotels in Baguio. I was led to believe by hotels.com that there are only a few..this hotel wasn't really worth the price.. The location is good the service,even by Philippine standards wasn't great. The breakfast was bad. But there are plenty of good places to eat all around the hotel. At this location of the city you are very close to everything,even to walk to many of them. Taxi's are easy to get and they ,for the most part, just use the meter.. But again the hotel, just average for Philippine standards.

Am disappointed that the actual look of the hotel & room was not as attractive as it appeared on the pictures on the website or sites of the booking agents :( The facilities / furnitures in the room are old but contented that the room was clean & the staffs are friendly & helpful to the guest's needs :) Overall stay was ok ...

We stayed for 2 nights out of season so the hotel was empty. We booked a suite and they put us in a room with no view at all and the bedroom didn't even have a window! The bathroom had a leak so the floor was always wet. The staff in the restaurant looked totally disinterested even though we were the only ones in the restaurant. Will avoid this place next time.

Hotel restaurant after ordering the waiter returned to inform 1 dish was not available. Deserts after mains told only one choice was available from a list of many. Room service menu ordered the hamburger, not available, Next door to the hotel a large dog that barked constantly, complaints to the front desk had no effect finally had to go downstairs and drag the bloke outside and make him go and tell the owner to shut the dog up. Asked for the manager but after 2 days he/she never appeared. And the picture on the web site falsely shows an expanse of gardens around the hotel. This was not so, the hotel sits right on the edge of a noisey major road , the photo was taken from the far side of the Burnham park and gardens that is across the road from the hotel giving the impression that they are the hotels grounds. The roads are clogged with overloaded diesel trucks and other vehicles spewing black exhaust smoke from low grade diesel fuel as they labour up the steep roads, with the town stuck in a valley the filth stays around . Filthy sidewalks and rubbish everywhere, and the market area! a disgrace. Seen cleaner markets in Calcutta India and that's being generous to Baguio. Recommendation, don't go there

Decent sized rooms and clean. Poor breakfast but no big deal. Good location at quiet end of Burnham Park and right next to the plant/orchid centre whish is a beautiful place to wander around - prices are good also. Parking underground and free. Internet no good in rooms but OK in reception. Overall, good value for money.

This is the third time that I have stayed here, and it has always been very comfortable and staff friendly and very helpful. Rooms are very spaciious, too.... Highly recommend.

We were very pleased at our stay here,staff were very nice,friendly and accommodating.Nice big room, bathroom need some kind of update,but over all it's very nice hotel just accross the burnham park.We would definitely go back here again1

hotel was close to most places to see. staff was outstanding

Rooms were better than what I had expected for the price. Very spacious, facing Burnham Park. Amenities were more than adequate for an overnight business trip, and wifi in the room was very appreciated. Very near Burnham Park and the surrounding downtown. Staff were very friendly and accomodating; helped out with photocopying and printing needs to obviate the need to go outside.