Hotel Alpenruh

Our room was spacious with an incredible Mountain View and large outdoor balcony. The staff were super friendly and helpful. Great place to stay if you’re in that part of Switzerland.

Very comfortable hotel, all of the staff were very welcoming. Room was a nice size, I had a balcony which was a nice plus. Bed was super cozy, bathroom was fine. Breakfast was nice, had dinner one night and it was good. It’s about a 15 minute walk from the train station and a 1 minute walk to the cable car. Plenty of hiking from Murren but also access to plenty of options in the valley.

Didn’t end up in Switzerland at this hotel but customer service was great

The location was great, it is located next to the lift for Schilthorn. Free breakfast. Mountain view from our balcony. The only complaint is the dining option, you have to make reservations and the staff in the restaurant were not kind at all and just rude. We went to Hotel Jungfrau and had a wonderful dinner and listened to live music, no reservations needed. We liked Hotel Alpenruh but would not stay there again.

Too Far from Train Station and Pick Up Service is not available. Breakfast Menu is not Good.. One Staff serving too many guests. Vegetarian Options are almost negligible during Breakfast. I would not recommend this hotel. Overrated and Overpriced hotel

Excellent location, great staff

What a beautiful location . Best room with a view I’ve ever had

Booked a room for 3 adults including an extra bed. That extra bed was a cot meant for children with an incredibly thin mattress and feet hanging off. You could feel each slat and was extremely uncomfortable. you can hear the cable car run all day and night from your room with the windows open, so don't expect a quiet atmosphere. For 300 CHF per night we expected a lot better.

Location and view were superb!

This property is the iconic Swiss hotel with friendly staff and spectacular views. Our room was on the lowest floor but still had a Mountain View. However, it shared a public terrace instead of a private terrace, which was the case of the upper floors. Otherwise, we enjoyed our stay very much.

It is a beautiful hotel at a town that is like a fairy tale. We had a room with the Mountain View and lucked out to have 2 sunny days. The hotel is very central to several walking trails, train and gondola stations. Breakfast was fine although did not have any hot/warm options. But great bread cheese fruit etc. We ate dinner twice at the hotel - the food was good. The hotel is highly recommended.

Accommodations and food were excellent

Clean and cozy hotel with great restaurant and spa, comfortable lobby and bar area. The owner visiting tables during dinner was a special touch. Great lodge decor and friendly staff. Highly recommend this hotel.

Great location, friendly staff and clean rooms. Would like to hava better mattress.

Beautiful inn right next to the cable car station. Stunning views and comfortable room with electric drying rack for your clothes. I missed a coffee maker in the room-had to pay for it in their restaurant. But besides that, it was lovely and staff was quite helpful.

The location was terrific. Our room was a bit tired; there was no door on the shower/sink portion of the bathroom and water went into the hallway. But we were lucky to get the last room available on our dates. I’m sure the other rooms were a bit more modern.

We had a really nice stay at Hotel Alpenruh . You can’t beat the view from our balcony however they do allow smoking on the balconies which prevented us from leaving our door open . The staff was friendly and the breakfast was delicious.

Amazing !

Amazing location in car-free Murren. Kind of frustrating when staff did not answer their phone for hours and hours the day before our arrival as we had questions on logistics of cable car needed to access hotel. But it all turned out well- we enjoyed our room and the convenience of dinner and breakfast in the hotel. Staff gave us great recommendations for one of the best hikes of my life❤️

This hotel is like an old cabin. Spectacular views all around. Good breakfast. I didn’t try the restaurant for dinner. My room was on the top floor with a little balcony. Tiny bathroom. Comfy bed. No fridge or mini bar.

Amazing View.

The view outside my room was spectacular! The room and property were very clean. We loved staying in Murren.

The staff was friendly and helpful. The room was clean, but small. The Swiss breakfast buffet was fine, however, there were flies and bees everywhere--in the food on the buffet and a total nuisance at the table. There was a bee that got stuck in the jam jar. I would have liked to have the automatic coffee machine available 24/7 as it had been at our other stays in Switzerland. When I asked if I could walk in the breakfast area and get a cup of coffee at 8:30pm from the automatic coffee machine I was told "no". This was a little disappointing. However, staying in the village of Murren was a great choice. It was way less crowded than Lauterbrunnen. Murren was a cute car-less village. I did not realize that it is located on the top of the mountain and that no cars are allowed. It was easy to park in Stechelberg and take the cable car up to the village. The parking was expensive, but that goes with everything else in Switzerland.

Beautiful view and helpful staff!

A perfect place to stay in the mountains. Views are spectacular. Staff very friendly. The hotel is modern and clean. So wonderful

Great location and place to stay.

We were not given the room that was requested through Expedia. Instead we were given a smaller room with a shared patio that had a smoker on one side and a guest from another room standing in front of our window. We had to keep our curtains closed the whole time and felt very uncomfortable. The hotel management couldn’t have cared less. Also, the restaurant staff was rude and unprofessional. They even gave back incorrect change. That is theft. Again hotel staff couldn’t have cared less. All they do is give you a fake smile but don’t solve any issues. Apparently as long as they get the money they are content. I can not recommend this hotel.

Great customer service! The receptionist were so nice and explained different hiking trails near the property. If you want to wake up with a beautiful picturesque mountain view right from your window this is the hotel for you! Delicious breakfast every morning with a view!

The view from our balcony was stunning! Service was great too.

Great property in the amazing little town of Murren. Nice to have a balcony with a beautiful view. Easy access from the gondolas.

The location is perfect, view is quite beautiful. Although the facilities are a bit old, the staffs there are helpful and kind. Restaurant is of good quality and let us feel at home. We can share feelings. It’s not easy. We do recommend this hotel as a good and comfortable stay place.

I enjoyed the Alpine vibe of the hotel. I would stay at this hotel again.

Older hotel but excellent location next to the cable car. Great balcony with amazing view. Very helpful at front desk, and nice restaurant attached.

good location

The hotel staff was very friendly and held my bag after check out since I planned to stay in town into the afternoon. I got to breakfast toward the end so it was a bit limited- get there early! And there was no AC so my room was a bit warm at first but at night it cooled down. There’s no bad spot to stay in Mürren, the town is very small and cute. The back side of the hotel has great views of the mountains. But it’s good to note that this hotel is the farthest one on the main street of town so it’s about a 10-12 minute walk from the train to get there. There’s limited dinner options in town that have kitchens that stay open late (including the hotel restaurant) so make sure to sit down somewhere by 8-8:30 at the latest.

The location right next to the Gondola station with an amazing view of the mountains and valley

Beautiful traditional mountain lodge. Loved everything about it! Ben at the front desk was especially helpful.

This was a magical place - I fell in love with Mürren here. It has the most incredible view and the rooms are cozy but cute and beds are comfy. There is construction next door because of the new gondola they are installing, however, it did not detract from our experience. The staff here is so nice, especially the two women working the bar. One of their names is Kataryna - who took care of me coming in late and hungry and pregnant. I would love to come stay here again.

Friendly and accommodating staff.

Really enjoyed our 3-night stay in Mürren! The hotel was a very short walk from the cable car. Staff was very friendly especially the cat Pompous! Room was small but very adequate plus it had a terrace with amazing views. Had breakfast (included) there every day and 2 dinners and everything was delicious. Would definitely stay there again.

3/5. Bottom floor is brutal since we were above the restaurant and patio. Lots of noise and smoke coming into our room. The room become very hot due to the fact we had to close it due to the noise and smoke. Breakfast was covered in flies as well.

We had a wonderful stay at Hotel Alpenruh!! Cannot say enough about this beautiful area! We had a perfect balcony looking across at the Monch Eiger and Jungfrau - you cannot beat that! Was so fun to see it at all times of the day and night. The room was spacious and very comfortable and it is right next to the Cable car, so very convenient for travelling the area and we were not bothered by any noise. We also had a wonderful dinner in their restaurant!

The hotel is a fairly long walk from the train station, but it's an easy one. The hotel is just next to the cable car to Schilthorn, which is great. The front desk closes about 4-5 p.m., so if you arrive after that make sure to contact them. Very clean. Very nice staff.

Ben was great. Made us feel welcome.

Amazing location! Excellent views. The information I received from Travelocity stated the hotel would take a 20 Swiss Francs deposit. When I checked out the person at the desk told me they do not do that and charged me full price. Not a fun conversation. Seems like Travelocity could get their information right.

We had a great view!

We had a wonderful visit to this quaint and comfortable hotel!

We absolutely loved our stay here! Incredible views, delicious breakfast, and very kind staff ( Ben is so helpful!)

Beautifully situated hotel. Staff polite and helpful. Only drawback was the major construction project right next to the hotel which did take away from the beautiful views.

Alpenruh had a great staff, delicious dining, beautiful views, and comfy, clean rooms. It was very close to the cable car drop off on the east side of town, so that was convenient. The balcony was spacious, and the room was a decent size too. It was very quiet. Staff let us store our luggage onsite both on early arrival and late departure to and from Mürren. There is a lovely walk from Mürren down to Gimmelwald that takes about 30 minutes.

The staff is very helpful and work hard to make your stay most enjoyable.

Breakfast was excellent

A beautiful hotel to stay at in Murren!

his Hotel. The staff was very nice, we arrived late. The hotel staff offered free bread, butter and cheese as all near by places were closed. The Mountain View from our room was breathtaking. Breakfast at this place is a excellent authentic Swiss breakfast. Overall highly recommend this place

Fantastic place, super dinner, clean room, friendly staff

Wonderful location with beautiful views! The staff were friendly, helpful and the restaurant was excellent. We HIGHLY recommend this hotel.

Incredible views and super friendly staff. Room cleanliness and value were about as good as it comes!

The view from the hotel was incredible!!! The staff, Ben especially, was so helpful and kind! It was a wonderful experience!!! Thank you!

Unparalleled view from our balcony; great breakfast, and mere steps to the Schilthorn gondola. Staff were super friendly & accommodating too!

Very accommodating staff, beautiful location…be aware to arrive at base of Tram by about 8:00pm as the last tram is at 8:50, also the restaurant closes at 9:00pm.

Best Location Next to the Gondola and Perfect for walking around town. Wow the restaurant is Amazing

Spectacular balcony views from our room. Hotel check in/out done by 2 different gentleman that were super friendly and helpful. Room was small with only one plug. Twin beds were maybe 8” apart but so easy to put up with for those excellent views. Breakfast was only cold things, nothing hot. Ample choices.

Excellent views!

The staff at this property went above and beyond. The most friendly staff I have ever interacted with. I have stayed in places all over the world and this is the first review I have ever written that is how good it was.

Super sweet. We were greeted by a man at the desk, super welcoming and made us feel so satisfied to have stayed here. We will be coming back!

The view was amazing, the hotel and restaurant staff were incredibly friendly and helpful, the atmosphere was warm and friendly, and the rooms were clean and comfortable.

The room was very clean, and the view was amazing! The restaurant staff was very friendly and efficient.

Very friendly and helpful staff. Rooms very clean. Our room had an excellent balcony. The view is quite amazing. Ate dinner at the Hotel restaurant. Very pleasant staff and good food. The only reason I knocked the surrounding area was because they are working on a new gondola next door and it was a bit messy. Not the hotels fault. We were able to have them hold our bags so we could explore the area and come back later and check in. Front desk clerk Andi was a hoot and a good idea person for hikes. Just don’t believe him when he says it’s a little uphill because he must be part Billy goat. It was a lot uphill but very worth it. We really enjoyed our stay.

Excellent location by the schilthornbahn. Very friendly and helpful staff. No paper tossues, soap available as one unit for Al skin and hair only and in squeeze bottles (not for arthritis,).

The balcony view was amazing. The hotel was very nice. The staff at the front desk was very kind.

The room was lovely, bright, clean and with an outstanding view. The staff is friendly and attentive. The restaurant and included breakfast was also wonderful and very convenient. The only downside to thus hotel is it’s lacking some amenities, (hot tub, in room coffee), however we would absolutely stay again. The location just off the tram stop made it also easier to get to than other remote hotels in the higher Lauterbrunnen valley. We will be back!

Location and views of the mountains are incomparable. Staff was attentious and friendly. Kudos to Eduarda, Catarina, Ben, and others we didn't learn their names. We are very pleased with our stay

The location was perfect, the views were amazing and the food delicious. Would definitely recommend and would book again.

Great views and staff were amazing. The restaurant is a big plus. Room is a bit tired. Shower needs attention. I would stay here again.

Super friendly staff and lovely comfortable small hotel with wonderful views.

Staff were super friendly and went above and beyond. The accommodation had good buffet breakfast options. The room was also clean and served our needs for a winter holiday. Can highly recommend!

Location

Very disappointed about the very basic room. It is by no means a luxury stay, a little better than a hostel

The staff was as helpful and kind as possible. They were exceedingly friendly. It was helpful that the restaurant was open since I prefer to travel during slightly off peak seasons to avoid crowds. The food at the restaurant was excellent. Since many restaurants in the area were closed I had to eat here numerous times. Each time the food was good and I tried something new every day. The outside balcony had a much better view of the mountains than I expected. It was my first time in the country so I feel like I got lucky with this hotel. The view was so nice I was ok when I just stayed in the hotel. The breakfast was clean and organized. The setting was nice and calm. However, the staff made the hotel great. Everyone had a positive attitude.

Beautiful balcony of my room. Well maintained

On a rainy Saturday, check-in time was too late, but the hotel kindly supported me. Despite the rain, it was still a beautiful sight and hotel. It's my second stay at this hotel. I have a plan to stay again next time.

Extremely friendly staff. Very clean. Staff facilitated dinner reservations, and stayed open late to accommodate our travel group. Thank you.

The staff was very friendly at the hotel . The hotel was very clean! I was a little put off by how noisy the area was. Construction noise started first thing every morning. My room was located close to the restaurant. A couple of nights, there was so much noise coming from the restaurant ( 2 am), it woke me up. The breakfast buffet was awesome and the lady that tended to the buffet was very friendly! I had a rude experience at the restaurant one evening. I had previously come in the night before without a reservation but the night afterwards was told they were closed unless I had a reservation. At 7 pm ? I counted 9 empty tables. I was not even given a chance to order take away. It was obvious they did not want my business! I walked up the street and found a wonderful place that was willing to serve me and TAKE MY MONEY!

Great place, Amazing Fondue and beautiful wine, the staff was outstanding!

We especially appreciated the people who work there at the front desk and in the restaurant. Great breakfast! Don’t like the duvets. When they mention village view, it may mean no view at all. Very convenient place for North Face trail and the cable car from Gimmelwald. Also Schilthorn. It’s all the way through town from the train station.

Very good.

Lovely hotel, slightly dated in places, within very easy walking distance of the cable car. Excellent staff and service.

Amazing service from staff

Excellent staff. Although rooms are small everything was clean and attractive.

Great location to the Schilthorn gondola…great food and drink and restaurant…beautiful view from balcony…small grocery down the street to get snack or dinner to enjoy in room or in a hike.

Fantastic views, great breakfast buffet and restaurant. Perfect location for the Schilthorn tram

Nice hotel in beautiful little village with tremendous views of the alps. Good breakfast included. Bathroom was a little small.

Honestly this was stunning! I am very surprised it is 3 star! The quality of the hotel is way above some of the others we stayed in the region. The wood and quality on the finishings in this hotel are incredible - Swiss perfection. Also, after searching the entire stretch of Murren village for a place to eat, and being very disappointed by Hotel Eidelweiss who had a great view but they are extremely expensive and wouldn’t let us sit and enjoy it, so we ended up back at Alepnruh restaurant and my word we were not disappointed. Quality food - felt like a Michelin star restaurant - apparently they had a Michelin chef a few years ago and it has left its mark on the team (it sounds like I’m making that up, but its true - and there is a unique desert created for the hotel - a must try). And to top it off was being able to sit at the balcony table looking out over the Alps - fantastic experience. The hotel is right next to the Schilthorn cable car. An incredible hotel, lovely staff, I look forward to the day when they advance to 4 star which can’t be far off.

A great hotel in a fantastic location

Great location

A hotel staffed with one inexperienced employee at the front office. The dinner employee was so stressed out that it stressed out the room of diners. Whoever owns the hotel expects it to run by itself.

Was expecting included breakfast. So far every place I’ve been too has had it

Beautiful view and great location. Comfortable room and nice breakfast in the morning.

Amazing view!!!!