Swol
Swol, Stationsweg, 8011 CZ Zwolle, Netherlands- Public Art
English
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About this hotel
Luxurious Accommodations
Experience the perfect blend of historic charm and modern luxury at Pillows Grand Boutique Hotel Ter Borch Zwolle. Nestled in a 19th-century former police station, our rooms and suites offer top-notch amenities including fine linen, Nespresso machines, and wireless sound systems.
Culinary Delights
Indulge your taste buds at The Living, our vibrant dining space open 24/7, or savor a meal at the popular Coperto Restobar. With a variety of culinary options, your dining experience will be nothing short of exceptional.
Convenient Location
Situated just minutes from Zwolle railway station, our hotel provides easy access to the town center and local attractions like the Stedelijk Museum. Whether you're arriving by car or public transport, your journey to Pillows Grand Boutique Hotel Ter Borch Zwolle will be seamless. Book now and elevate your stay with us.
Nearby Attractions
Sariena Frank-Palm;Meta Palm
Sariena Frank-Palm;Meta Palm, Terborchstraat, 8011 CV Zwolle, Netherlands- Memorial
Thorbecke
Thorbecke, Stationsplein, 8011 CW Zwolle, Netherlands- Statue
Charles Vecht
Charles Vecht, Van Nagellstraat, 8011 EB Zwolle, Netherlands- Memorial
Vader, zoon, vogel
Vader, zoon, vogel, Zeven Alleetjes, 8011 CV Zwolle, Netherlands- Sculpture
Potgieter
Potgietersingel, 8011 NE Zwolle, Netherlands- Sculpture
Potgietersingel
Potgietersingel, Binnenstad, Zwolle, Overijssel, Netherlands- Park
Audioscoop
Audioscoop, Burgemeester van Roijensingel, 8011 NM Zwolle, Netherlands- Public Art
Bouwstuk aan het water
Bouwstuk aan het water, Koestraat, 8011 NG Zwolle, Netherlands- Sculpture
- Wheelchair Accessible
Park Eekhout
Park Eekhout, Assendorp, Zwolle, Overijssel, Netherlands- Park
Audioscoop
Audioscoop, Burgemeester van Roijensingel, 8011 CS Zwolle, Netherlands- Public Art
Grote gouden vette vredesduif
Grote gouden vette vredesduif, Suikerbergsteeg, 8011 NA Zwolle, Netherlands- Sculpture
Pony
Pony, Emmawijk, 8011 LA Zwolle, Netherlands- Statue
Zwols Indië-Nieuw Guinea monument 1941-1962
Zwols Indië-Nieuw Guinea monument 1941-1962, Burgemeester van Roijensingel, 8011 LA Zwolle, Netherlands- Memorial
De Zwaan
De Zwaan, Koestraat, 8011 NK Zwolle, Netherlands- Public Art
Van Roijenbank
Van Roijenbank, Van Nahuysplein, 8011 NM Zwolle, Netherlands- Public Art
Bureaulamp
Bureaulamp, Koggelaan, 8017 VA Zwolle, Netherlands- Public Art
Beeld van Johan Cele
Sculpture from Johan Cele, Celeplein, 8011 PL Zwolle, Netherlands- Statue
Stedemonument
Stedemonument, Sassenstraat, 8011 PD Zwolle, Netherlands- Public Art
- Limited
Important Information
Please note that the preferred payment methods at Pillows Grand Hotel Ter Borch are credit card and debit card payments.
Coperto Restobar is popular restaurant among guests and locals, and awarded a Bib Gourmand. Without reservation we cannot guarantee you a table.
Please note, when book 6 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Golf course
Soundproof rooms
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Packed lunches
Non-smoking throughout
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Accessible parking
Shared lounge/TV area
Board games/puzzles
Special diet menus - on request
Allergy-free room
Electric vehicle charging station
Outdoor furniture
Wine/champagne
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Deluxe Room
Up to 2 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The Deluxe Room in the modern area of the hotel offers a spacious room featuring a box-spring bed, Bose sound system, LCD TV and an private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioSeating AreaToiletPrivate bathroomHeatingSlippersInterconnected room(s) available
Junior Suite
Up to 2 guests34 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
These rooms are located in the classical area of the hotel. Spacious, air conditioned suite featuring a box-spring bed, Bose sound system, LCD TV (with pay TV channels) and an private bathroom.
This room includes a one hour of private sauna use, please contact the Hotel with a preferred time.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioDeskSeating AreaToiletPrivate bathroomHeatingSlippers
Grand Deluxe Room
Up to 2 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
These rooms are located in the historic part of the hotel. They include high ceilings, large windows and period features. The rooms are spacious and have a bathroom with additional amenities. The bathrooms include a walk-in shower and a stand alone bathtub.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioSeating AreaToiletPrivate bathroomHeatingSlippersAlarm clock
Grand Double Room
Up to 2 guests28 m2Double bed (131-150 cm wide)
1 Double Bed
302 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with digital channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, phone, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
28 m2
In-room amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryerBathrobePrivate bathroomSlippersInterconnected room(s) availableAlarm clockElectric kettleBottle of waterDaily housekeepingHypo-allergenic bedding availableEspresso maker
Deluxe Double Room
Up to 2 guests28 m2Double bed (131-150 cm wide)
1 Double Bed
300 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with digital channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, phone, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
28 m2
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerBathrobePrivate bathroomSlippersInterconnected room(s) availableAlarm clockElectric kettleBottle of waterDaily housekeepingHypo-allergenic bedding available
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,441 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 12, 2026Topplek. Zeer vriendelijk personeel en kamer brandschoon.
Nvt
10/10
Reviewed Sep 9, 2026De warme huizelijke sfeer en het vriendelijke personeel.
Nvt
10/10
Reviewed Sep 3, 2026What a great place. Looks amazing, the staff were amazing, the room was amazing and the food was amazing - great work everyone!
Nothing
10/10
Reviewed Aug 31, 2026Gezellige entree, zeer vriendelijk en attent personeel en geweldig ontbijt
Eigenlijk nietd
9/10
Reviewed Aug 30, 2026Mooi hotel, schone en ruime kamer, heel goed en persoonlijk ontvangen. Heerlijk ontbijt.
Zou het zo niet weten
9/10
Reviewed Aug 29, 2026Super personeel ! En heerlijk ontbijt
Niks
10/10
Reviewed Aug 23, 2026Ein wunderschönes Boutique Hotel in einer herrlichen Lage, ausgesprochen freundliches Personal, ein sehr persönlicher Empfang, ein sehr schönes Haus mit wunderbaren Zimmern. Das Frühstück ist hervorragend!
Es gab nichts auszusetzen.
10/10
Reviewed Aug 22, 2026Het personeel, is zeer service gericht. Kamers zijn prima, ruim genoeg. De ligging is vlakbij het centrum ca. 10 minuten lopen
Nvt
8/10
Reviewed Aug 17, 2026Heel mooi pand met mooie ligging. Erg propere en comfortabele kamers
De ontvangst was wat kortaf en we hadden de indruk dat andere gasten anders werden behandeld. Ik vermoed dat het gewoon erg druk was. Het ontbijt is à la carte, het buffet is vrij beperkt en het was ons wat onduidelijk wat we mochten verwachten van de kaart. Wat uitleg over de porties en kaart was handig geweest. Vers geperst sap had nog fijner geweest!
10/10
Reviewed Aug 16, 2026De gastvrijheid van elk individueel personeelslid is van zeer hoog niveau! Al meerdere keren hier verbleven en keer op keer super!
Bij warm weer of wellicht altijd is een set extra handdoeken welkom op de kamer, ivm vaker douchen/opfrissen.
10/10
Reviewed Aug 16, 2026Fantastisk hotel og enestående personale
Intet
9/10
Reviewed Aug 13, 2026Alles beter als 4**
Alles ok
10/10
Reviewed Aug 12, 2026Vriendelijk personeel, oog voor detail. Persoonlijke aandacht.
10/10
Reviewed Aug 10, 2026De locatie is geweldig! Je loopt zo het station uit, maar toch zit je in een rustgevende en bosrijke omgeving. Je loopt ook zo het centrum in, waar je genoeg vertier hebt. Daarnaast is het ontbijt geweldig, deze zou ik er zeker bij nemen. En de vriendelijkheid van het personeel. Wij komen zeker terug!
Niet van toepassing.
8/10
Reviewed Aug 10, 2026Veel te dure ontbijt, wellicht passend bij mensen die veel kunnen eten ‘s ochtends, maar de passende verhouding van wat ik at en wat ik had betaald was voor mij ver te zoeken
10/10
Reviewed Aug 9, 2026Ligging, professionaliteit personeel en hygiëne
1/10
Reviewed Aug 8, 2026لا انصح فيه
الإدارة سيئة جدا وغير متعاونه
10/10
Reviewed Aug 2, 2026De ligging en de sfeervolle kamer
9/10
Reviewed Jul 24, 2026Prachtig hotel op een mooie locatie dichtbij het station en op loopafstand van het centrum. Het bijbehorende restaurant is ook zeker een aanrader! Al met al hebben wij een fantastisch verblijf gehad. Ook het personeel is super vriendelijk en meedenkend!
Geen minpunten!
8/10
Reviewed Jul 19, 2026Super aardige medewerkers, zalig ontbijt en goede locatie
Alles was prima
9/10
Reviewed Jul 19, 2026Het ruime heerlijke bed en de ruime badkamer en bovendien het welkomstdrankje.
Alles beviel, misschien alleen niet het dure ontbijt voor mensen die niet naar echte ontbijters zijn.
10/10
Reviewed Jul 19, 2026Alle sehr freundlich, wir fühlten uns direkt wohl und willkommen
10/10
Reviewed Jul 19, 2026Geweldige service!
Helemaal niets.
10/10
Reviewed Jul 17, 2026Staff was phenomenal! Check in process was an experience in itself, offered a glass of wine and relaxed on the terrace upon arrival.
10/10
Reviewed Jul 14, 2026Al het personeel ontzettend vriendelijk en vrolijk.
Niets
10/10
Reviewed Jul 13, 2026Service en het ontbijt was top!
10/10
Reviewed Jul 13, 2026De uiterst professionele en vriendelijke sfeer en staff
Alles TOP
6/10
Reviewed Jul 13, 2026Needless to say the pillows were amazing.
Really missing a desk in the room or a place to work.
9/10
Reviewed Jul 11, 2026Het ontvangst was zeer fijn.
8/10
Reviewed Jul 7, 2026Breakfast adequate.
Choice
10/10
Reviewed Jul 5, 2026Prachtig pand en sfeervol ingericht. Lekkere ruime kamers en zeer schoon. Prima groot bed en ruime badkamer
10/10
Reviewed Jul 2, 2026Het personeel is spitzenklasse. Uitstraling, kamers, eten
Niets
10/10
Reviewed Jul 2, 2026Fijn personeel en mooi nette kamer, douche was groot en goede waterdruk.
Kamer had tapijt als vloerbedekking, qua hygiëne niet optimaal. Kamer was verder wel schoon.
10/10
Reviewed Jun 30, 2026Vriendelijk personeel, professioneel.
Geen
9/10
Reviewed Jun 29, 2026Veldig god beliggenhet med tanke på togstasjonen. Også veldig rolig på stedet, og veldig hyggelig personalet.
Det eneste er at casting på TVen ikke fungerte. Ellers ett perfekt opphold!
10/10
Reviewed Jun 27, 2026Great welcome. Friendly staff. Very clean room. Central location. Air-conditioning had no problem facing one of the hottest days.
9/10
Reviewed Jun 27, 2026Sehr schönes Ambiente, gutes teilweise serviertes Frühstück, schöne Terasse, Resturant mit guter Qualität
Alles ok wenn auch hoher Preis
10/10
Reviewed Jun 27, 2026What a fantastic staff, friendly, high hospitality and excellent location
All I like
10/10
Reviewed Jun 22, 2026Alles rundum perfekt, Einchecken bei Sekt auf der Terrasse ist nicht so häufig vorzufinden. Es gab nichts auszusetzen. Das Personal ist perfekt geschult, super freundlich und kompetent. Das ganze Hotel ist absolut stilvoll gestaltet und perfekt gelegen.
9/10
Reviewed Jun 21, 2026Rustige atmosfeer, comfortabele kamer, grote badkamer, kwaliteitsamenities, ligging bij station.
De fitnessruimte is erg basic met verouderde cardio apparatuur. Hier zou een upgrade een goede investering zijn.
10/10
Reviewed Jun 15, 2026Prachtige lokatie bij het centrum van Zwolle
-
10/10
Reviewed Jun 14, 2026Excellent place to visit
9/10
Reviewed Jun 12, 2026Superfijn hotel, mooi interieur, super relaxte incheck en overal heel leuk personeel.
9/10
Reviewed Jun 9, 2026Sehr schöne grosse Zimmer
9/10
Reviewed Jun 9, 2026The staff are so helpful and friendly. They helped me from the train station quay from pick-up to drop-off as I was struggling with limitied mobility and had a lot of bags. They gave me time to chill out in the lounge and I never felt rushed, which was lovely. I had just arrived in on a long-haul flight and a long (and hot!) train journey so they were like angels to me when I arrived. They also helped to accommodate my strict diet that I had to be on for medical reasons. The hotel looked like a beautiful and quaint sanctuary from the outside on the gorgeous tree-lined street. It's very modern on the inside yet still comfortable. The hotel is a nice walk to the water and small town. Everything is so picturesque. I loved stretching my legs on a leisurely walk and later found a great spot for a light dinner near the water. I liked the sauna a lot. I paid 20EUR for an hour to have the whole sauna room (including the shower and lounge chair with drinks) to myself. They had put music on, which was nice. The sauna wasn't very hot when I got in so once I figured out how to use it, the temperature rose quickly and it worked well.
Honestly, I had a wonderful stay. My only complaint, which I told them about before I left, was the moth that was stuck in the A/C and was buzzing around during the night. Sadly, I'm a light sleeper so it disturbed my sleep. The only other negative comment might be the disappointing view from the downstairs bedroom. It overlooks a residential car park and I wondered if neighbours might be able to see into my room. Nothing the shutters couldn't fix.
10/10
Reviewed Jun 7, 2026Velmi ochotní zaměstnanci
Vse bylo v pohodě
10/10
Reviewed Jun 6, 2026Comfortable, clean, well located with very friendly, efficient staff. Spacious bedrooms.
9/10
Reviewed Jun 6, 2026Schoon, luxe, vriendelijk personeel, fijn bed.
8/10
Reviewed May 30, 2026Breakfast was reasonable value.
There was no plug in the bathroom sink. I wet shave so need to fill the sink with hot water.
8/10
Reviewed May 26, 2026Locatie
Niets
10/10
Reviewed May 26, 2026Het personeel was uiterst vriendelijk en behulpzaam. Ontbijt was zeer uitgebreid en van prima kwaliteit.
Heeft niks te maken met de kwaliteit, maar persoonlijk houd ik niet van tapijt op de vloer van de kamers. Voorkeur gaat altijd uit van houten of tegelvloer in verband met hygiene. Buiten een gezellig terras voor borrel/lunch/diner, echter het zicht op de straat zou ik verbeteren door de beplanting etc. te verhogen zodat je tegen groen aankijkt i.p.v. straat en parkeergarage aan de overkant.
10/10
Reviewed May 20, 2026Room spacious, location very good, facilities great, staff dealing amazing and friendly, very good breakfast, worth the money
Nothing
10/10
Reviewed May 20, 2026Service en locatie en het ontbijt
Sauna was een tegenvaller
10/10
Reviewed May 18, 2026Excellent hotel in a villa very close to Zwolle train station but also 5 minutes walking distance from the old city centre where all attractions, including many bars and restaurants are located. The room we stayed was very nice, with all necessary equipment and comfort. Personnel is very kind and helpful.
Unfortunately, prices of hotels in the Netherlands have become really high recently and this hotel is not an exception.
8/10
Reviewed May 18, 2026De ligging, het is dicht bij het station en de stad.
8/10
Reviewed May 18, 2026esmorzar be, molt car. aparcament semblava gratuit i tel cobren
10/10
Reviewed May 14, 2026Sehr schönes Hotel. Das Personal ist sehr aufmerksam und sehr freundlich.
10/10
Reviewed May 7, 2026Small boutique hotel but really outstanding service, more then I expected. Friendly and helpfull staff, very good.
Honoustly nothing - well the weather but that was outside their scope
10/10
Reviewed May 6, 2026Locatie, comfort en personeel
10/10
Reviewed May 5, 2026Over alles is nagedacht. Details kloppen. En heel stijlvol 🔥
Geen opmerkingen. Alles klopte.
10/10
Reviewed May 3, 2026Een prachtig hotel op een perfecte locatie. De kamer en badkamer zijn zeer ruim en luxe ingericht. Het personeel is zeer hartelijk, de ontvangst ( met bubbels) was top. Een absolute aanrader!
Niets
9/10
Reviewed Apr 29, 2026Heerlijke kamer, fijn ontbijt. Aardig personeel
10/10
Reviewed Apr 19, 2026Service
Niets
9/10
Reviewed Apr 14, 2026Ligging, eten, personeel en uitstraling van het pand. Parkeren op eigen terrein. Ruime slaapkamer en in rust kunnen slapen.
Niets
10/10
Reviewed Apr 12, 2026What an awesome experience, from the unusual reception experience with a lovely welcome drink and snack to all the small little extras. Staff very friendly and helpful. The newer side of hotel the rooms and bathrooms very spacious and well stocked with amenities. Aircon working great and blinds and curtains blocked out the sun very well for a great nights sleep. Pillows and bed sleeps like a dream.
Nothing, and the fact that we weren’t staying longer.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Wonderful service
- •Great location
- •Clean rooms
Areas to consider
- •High breakfast costs
- •Hard beds
Cleanliness
9.72/10Overall sentiment indicates cleanliness is well-regarded based on multiple positive mentions.
Service
10/10Service is frequently highlighted as top-notch and customer-oriented.
Location
10/10Location praised for convenience and accessibility to central Zwolle.
Room Quality
9.52/10Rooms are generally well-reviewed, although some concerns about bed comfort were noted.
Amenities
9.22/10Amenities are satisfactory, though some guests mentioned a need for better air conditioning control.
Value for Money
9.32/10Value is seen as reasonable for the quality of service and hotel experience.
Food and Beverage
9.02/10Food and beverage received mixed reviews; breakfast is highlighted as expensive.
Overall Experience
10/10Overall experience is highly positive, with multiple guests expressing enjoyment.