توتال
توتال, Al Ahram Street, Kom al Akhdar, Giza, 12574, Egypt- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities and Services
Indulge in luxury with our outdoor pool, sauna, and concierge services. Stay connected with complimentary Wi-Fi and enjoy convenience with limo service and express check-in/out.
Delicious Dining Options
Savor a delightful meal at our restaurant, or opt for 24-hour room service. Unwind with a drink at the bar/lounge or swim-up bar, and start your day right with a buffet breakfast available for a fee.
Prime Location
Centrally located in Giza, Aracan Pyramids Hotel offers easy access to popular attractions like the Giza Pyramid Complex and the Great Sphinx of Giza. With stunning views and upscale accommodations, your dream vacation awaits.
Don't miss out on this unforgettable experience – book your stay at Aracan Pyramids Hotel today!
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Queen Bed OR 1 Twin Bed
323-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
30 m2
City View
In-room amenities
1 Queen Bed
323-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
30 m2
City View
In-room amenities
2 Twin Beds
301-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
2 Twin bed (90-99 cm wide)
Room details
28 m2
City View
In-room amenities
Pets not allowed
No rollaway/extra beds available
Service animals not allowed
Professional property host/manager
No cribs (infant beds) available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
A wonderful hotel! I would like to thank all the staff and especially Mr. Ahmed. We will definitely come back again. Beautiful hotel.
Nice hotel We have been there. With friends , the hotel was good. We had visited pyramids there it was fantastic day. Only 2 km from sphinx. Pyramids
Thank you all team This hotel is very nice. I will come back again to stay there it is my favorite hotel Thank you Mr / Ahmed ❤️
was everything okay? Not acceptable was water problem no water cold hot water is very very hot. What was nice cleaning was okay my room is balcony door was broke. I asked many times. Repair it but not taking any serious. Ask hot cold water. Repair it now taking the scene. No we need to be the customer service rubbish and they charge me more money than was agreed 95.
Only some of staff was good like receptionist , the manger was so rude and asked me to pay more than the price in Expedia , the hotel not deserve that amount , There's something under construction made a lot of noise around the hotel , room was a small , in front of the hotel there are garbage
Nothing
This hotel is disgusting! Very dated but also dirty and severely run down. Our flight was cancelled so we were left with limited accommodation choices. We therefore paid well over the odds for one night. Our first room was awful so we asked to be moved. Second room marginally better. On the positive side the bed was clean and the staff were very nice. On the negative side - everything else! Cafe underneath played music really loud late into the night. Pool area is all closed as is the Terrace area. Restaurant only open for breakfast which was really not good. Area feels quite unsafe and heavenly construction work that will be going on for years outside (new metro). Overall - do not stay here!
I booked only to find a very run down place with no reservation done for me. They told me they have no room or place for me to stay. Thank you.
The pillows were very dirty. The toilet was very bad
Arrived in the dark and it didn't look too bad, but we asked if they had a restaurant and was told yes, but he forget to tell us it was closed, so we had to go in the coffee shop which when we got the food it was very greasy and unpleasant, it says tea and coffee in room but there was nothing so we asked for kettle and cups which were paper and when looked at were all sticky inside, so presumed they had been washed out. The outlook from balcony was like a rubbish tip, lock on safe broken and the bathroom was awful. We checked out later that day even though we were supposed to stay 3 days, and not one member of staff asked us what was wrong, they just let us leave. Please do not go in this hotel its horrible.
A little worried when we arrived (hubby and I traveled together). When we walked into the lobby there were a bunch of teenage kids making a lot of noise, talking, laughing, etc. It was after 10:00 at night so we thought this was strange. Our room had a broken glass balcony, part of the carpet was pulled up and could be easily tripped over. The phone in the room was filthy. There was mold in the bathroom at the floor and shower. Just didn't look very clean at all. I have pictures I will post. We were able to see the pyramid in the far distance but looking out our balcony we saw a lot of trash just across from the hotel. It was extremely noisy from the constant horns beeping. Trust me, "constant" is not an exaggeration! Breakfast was not very good but I guess since I've never been to Egypt or had Egyptian food maybe it's just what they eat. Not appetizing to us though. The orange juice was more like a watered down orange drink. There was not an outside pool as it shows in the picture. There was an indoor pool but it was covered up and the area was made into something like a wedding area. We booked this trip through Travel Zoo and Travel-O-Deal so they chose the hotel. We stayed there a total of 5 nights I believe and it was okay but when they say it's a 4 star hotel keep in mind that 4 stars in Egypt is not the same as 4 stars in the U.S. In the U.S. it would have been considered more of a 1 star in my opinion. There were guards at the entrance also.
Very warm stuff, friendly and smileling. I feeling safe in this hotel. And the Egiptian food in Milano restaurant is just out of this Word. The best chief in Egipt works here. Although rooms need renovation I still strongly recommend this hotel. Not expensive stay in Giza. And nice wiev of pyramids.
Very old and dirty hotel, especially the bathroom. Breakfast is good but repetitive and there is no buffet
This hotel needs a total renovation. The room is dirty, stained carpets in the room, hallways, moldy bathroom walls and shower curtains. It smells like cigarettes because smoking is allowed throughout. The room door had ridges as if someone tried to break in which felt unsafe. The hallway lighting is dim which adds to the feeling of being unsafe. The staff did their best to make our stay comfortable but the environment made it impossible to feel comfortable or safe. The noise from the traffic was deafening even in the wee hours of the morning. It just never got quiet. It was also noisy in the hallway. We stayed one night only because we could not allow ourselves to stay any longer. We asked to be transferred to another hotel when we returned to Cairo from the Nile cruise. No travel company should book this hotel for their guests. It is inhabitable.
Very rude staff working at reception, we didn't even get to stay in hotel, we were simply turned away!!!
I don’t recommend anyone to stay at this hotel as really poor customer services skills even the customer service employee was A threat me as if I didn’t bring my marriage certificate he will cxl the reservation though I have given him my ID and my wife ID written on it she married to me but unfortunately he didn’t accept it also he promised me to give a room with separate A/C not a central one but after we finish the process and we check in the room we find our self in room with bad AC asked to cxl our booking after we check in with 30 mins but he told me he need to deduct half of the room charge for no reason has give but at the end was there night manager he just did reconciliation and did refund my money The receptionist his Name Ramadan was really treating me badly with bad behaviour though I’m a customer who’s pay to the hotel I’m not happy at all and was hopeless experience don’t any wish for any one to face the same time
The oldest and most filthy hotel I have seen in my life, the entire place smells cigarettes, WiFi doesn’t work at all , the food terrible . The is too much notice . The hotel need to close for revamp as soon as possible . The lift did not even work..
We booked this hotel based on the Aracan name, as we have stayed several times in the Aracan Eatabe Luxor, where we have alway enjoyed a clean and very friendly environment with great service. I was deeply disappointed when I arrived after a very long journey from the UK to a dirty foyer and a very run down looking room with a bathroom in a state of disrepair. Staff were not very helpful and the food at breakfast was poor at best. As for the pool area, this was clearly not available to guests and appeared to be permanently decorated for weddings and special occasions. The only good point was Milano's coffee shop/cafe/bar.
Booked into this hotel with a friend as we have stayed in the Aracan Etabe Luxor many times and assumed it was to the same standards. Hotel in general in poor repair and was dirty. Bedrooms dirty with signs of disrepair, lack of towels for two people. Reception staff disinterested and not welcoming. When asked for a kettle was told it wasn’t his problem and waited 2 days for one to appear. Food for breakfast was poor with little choice. Had to ask for items to be replenished and flask for tea was broken and difficult to use. On one occasion had to wait for access to restaurant as it had not been cleaned from earlier use. Swimming pool inaccessible as set up for weddings throughout our stay. Would not return or recommend to anyone. Staff require training on customer service and hotel in general needs bringing up to standard. Only saving grace was the Milano cafe, staff attentive and food was good.
I checked in June 1st and checked out June 1st. Pictures on Expedia are not accurate. Very old and very tiny room. When we pulled up it looked closed and they gave my wife and I a twin size bed. We booked for a king. Shower didn’t work, flies everywhere. We ended up going to Sheraton Cairo Hotel and Casino. So save your money on this hotel and just spend the money on Sheraton. Also they said they will refund me the other two days I didn’t stay and no word from them yet.
The staff & cleanness
Good
Nice place to stay and friendly staff.
Not clean, dusty, poor service, poor food, staff want money all the time, flys all over the restaurant area, very old furniture and carpet, old fridge, phone doesn’t work, water mixer and plumbing are in terrible condition. Not worth the money. Whole property needs to be renovated asap
The staff is friendly .. they doinv their best
Everything was dirty, not all of them speak English.
One of them worst hotels, i have ever stayed.
Please be aware they are scam don’t go there hotel full of scammers and the hotel is so dirty . they using app like Expedia to steal people money I got to the hotel me and my wife and the hotel didn’t like the fact we get the room in a good price from Expedia which know I know why because Expedia help them to scam me . My story when I get there my and my wife they hotel people there was like you can’t stay with your wife in the same room you have to pay us for an extra room even tho when I booked the room it was for two people unfortunately that their way to scamming people then they never refunded my money and still 3 months and never refund me my money also the hotel is so dirty and in the wrest places in Egypt it’s a like two hour ride from the airport please don’t go there
Aracan Pyramids Hotel is in a great location who wants to visit only the Necropolis of Giza & Pyramids (10 minutes by car). You can see the Pyramids from rooms window & balcony. Within walking distance of some good restaurants, cafes, and convenience stores. But those who wants to see Cairo, it is better not to stay here. Because it takes around USD 30 for up& down from the hotel to Cairo & also take time due to Zam. Though the authorities claims that this is a 4-star hotel, but I do not think so. The foods for breakfast & dinner is so so, not too much variety.
I really don’t happy with that hotel and I’m waiting for response from the Ebookers long time ago after I spoke with the staff in order to get my money back. I would like to let you know that I stayed for half an hour in that hotel then I checked out because of the poor service. Regards
The hotel wasn't a bad hotel but it;s breakfast was very bad not many choices and wasn't 4 star hotel breakfast at all but just a 2 star hotel. The internet wasn't good enough through the rooms abut I had to stay at the reception at early mornings to do some work. I got sick because of the cold weather in the reception
We stayed for a day here, due to extending stay in Giza and earlier hotel was not available for extension. We stayed on 27dec’19. it’s a very shabby looking place, with all dirty clothed seats even in reception. The rooms are very drab, with no hot water kettle or water bottles or even a mini bar. in our room, even the flush was not working. but when complained, it was repaired immediately. The staff are courteous, but this hotel is not for families or vacations. at best can be a stopover for people travelling on work.
reception good ,houskeeping bad, room bathroom toilet problem and no body fix it
My travel buddy and I stayed at the Aracan Pyramid Hotels for 4 nights as part of a tour package in Cairo. As backpackers we found the room affordable and equipped with all our needs: mini fridge, TV, air conditioner, and free WiFi, as well as fresh towels and toiletries. The hotel was in a great location, close to the Pyramids, and within walking distance of ample restaurants, cafes, and convenience stores. All of the staff were incredibly warm, welcoming, and eager to help with any questions or concerns. Our stay even included complimentary breakfast, featuring a diverse spread of local cuisine, western favorites, and bottomless coffee. If you seek a safe place to rest your head after an exhilarating day exploring magical Cairo, this is your budget travel dream!!
None of the locks worked and the metal in the bathroom was rusted but overall clean
Don’t believe what you see in the pictures The whole entire hotel needs a renovation
I understand this is is a 4 star hotel, obviously old. There wasn't even a welcome bottle of water at least on the first day, and there's still a trace of cigarette smell even if I requested a non-smoking room. At least they are quick to respond to our complain about the aircon malfunction. Breakfast was good enough.
Thanks to Mr Hussain at Reciption very polite and helpfull also Mr Yehya at Taxi office very kind
I would not stay at this hotel again. Not that I’m ever going back to Egypt. Its dirty and requires a complete refurbishment. The price was very good. Now we know why. It did teach me to drink black tea.
Charged extra and over and above the amount paid to Expedia
Me and nu partner booked a room at this hotel and arrived tired after a long drive. We har earlier lived in a hotel from the same chain in Luxor and ut was ok, smelled like smoke bit ok. Here they refused to accept us due to a lack of being able to show a marriage license. They were also rude, could not show us this rule in any sort of writing. This ruined our night.
2nd stay i booked 2 room in the hotel asking for clean room and away from noises , first i got the first room by the time i ask for the 2nd room they said we dont have u bookings for only 1 room i try to call the freaking after waiting and all they sad our bad we will upgrade u to suits for u trouble i said problem solved , i went to the sweet to have nice sleep wake up to find all my body covered with bed bugs marks or flies didn't say anything it just hopeless
ok this was my stay for 2 night the hotel was not so clean and noises everywhere
Bad Disappointed Stuff so mean I do not recommend The hotel
Weeding organize not bad and not good, banquet room was very limited, food was good (dessert only), service staff need train on good service, smoking area not designated, WC was dirty, economic hotel.
I stayed at this hotel for one night 2 days. The hotel is located on a prime street near the pyramids. The hotel is a decent property and the staff and service is okay. The WiFi works well in room. The breakfast was not too much variety. Staff service and cleanliness is.good. hotel does not provide with any water bottle in the room.
Worst hotels, bad air conditioning, bad service, no cleaner, no one cares about you, bathroom is very bad, towels and bed sheets are not changed for the whole 10 days
I have stayed in this hotel several times due to its location which suits my plans in Cairo , yet the hotel is degrading ,room was not cleaned well ,no carpet in the floor ,hair and dust in all corners ,leaking bathroom ,broken shower ,tv with no signal and no glasses,I asked them to clean the room and fix the beds as the room is fitted with 2 single beds although my booking is one double bed ,the hotel has only few of these so i expected them to combine the beds and fix sheets and covers ,i left hotel in the afternoon asked them to clean that ,came 12 hours later nothing was done in the room ,the receptionist sent one of the room service to do some work ,he cleaned the floor and in order to combine beds he just pushed them next to each other as if i could not do that myself ,nosy staff ,poor breakfast quality
The closets, linens, towels and towels were very dirty too Pay attention to the cleanliness of the rooms is important to the guest
Poor wi-fi, flies are everywhere, no nightclub,poor bathroom.
I know travelocity has nothing to do with hotels. But I hardly recommend to stay. Travelocity and Expedia should removed Aracan pyramids hotel from this list. This Hotel is completely unwhelty and bad shape. I have pictures to proof this. Bathroom dirty and has fungus. The bed mattress and cover small horrible and dirty. Please don't stay here. I have to change hotel. Please I need to cancel this hotel reservation.and have my money back for this part of my trip
After reading the previous reviews we were a bit concerned about his hotel but chose it because we needed to stay in that area precisely. It is definitely dated and probably hasn't had any work in a very long time. Think of it as a 2 stars hotel where you can stay for a couple of nights maximum, it was very cheap and served its purpose for us!
Excellent
Language barrier.dusty, not cleaned,bed sheets dirty/stained.smoking in reception and at entrance.staff on your desk asking higher prices and dishonest.very noisy and polluted area.men doing their business in the street.bell boys asking for commission to arrange uber taxi and introducing to private car drivers . Requests made to leave Windows open ignored.mould in bathroom and damaged carpets.poor quality breakfast without fruits or fresh juice.cheap toilotries. More like 2 star hotel. Manager never appeared.mr haisham.
When i went to check in. There was only one guy on the front disk.. He was checking in a group and i was already booked through the website... I was waiting for 15 minutes till someone else came and checked me in.. In 5 minutes... At 8.30 i asked for a glass (empty glass) after i called 4 times the glass arrived at 10:00 .. They disnt even apologiz for this... At 12 am i heard a lady shouting outside... I opened the door found out that she was waiting outside her room for more than 30 minutes for the maintenance guy to open her room door (as the lock battery was empty) that what they said. No water, coffe, heater nothing inside the room.. Doesn't deserve 2 stars
Housekeeping very bad staff not trained.restaurant staff very awful especially Karima she is very bad attitude.most of the staff not wearing uniforms
Even it is cheaper, I am sure this is not excuse for have not normal conditions in a hotel. I tried give chance to this hotel specially for the rating. Toilet no working. No soap. No shampoo. Problems with plumber too. Noisy. Located in a dirty street and the view basically is for some old buildings or streets. The rating for this "hotel" is not real, maybe because is managing for locals and make it very improvised. This accommodation is a hostel, not hotel and is basically for sleep.
This is a very misleading hotel. They are listing photos that are not even close to reality. I checked on my fist day, and a saw a lot of Moroccan beating each other, the 2nd day was the same. Rooms are so dirty. I had to leave earlier and lose 2 nights.... I even asked to talk to guest relationship, and never gave me time. Not safe at all
The hotel Wes not clean and it was very far from the downtown also I think this hotel was too old. Moreover
First time and last, the location in horrible st, for how is looking for cheap hotel
In one word "Horrible". No sat TV, no wifi, pool with anything inside except maybe crocodiles, dirty cups and glasses, reused brakfast buffet, the groom made faces on every request, holes on the walls....4 star hotel? Not even in my dreams! And the area? We almost got attacked because we wore western clothes!
Nice hotel, partial view of the Pyramids. In the middle of a very busy street. A lot of noise, but not an issue for my wife and I as we wanted to experience Cario, not tourist Cario. Overall a nice place, needs some new carpet, but other than that it's good for the price.
Hotel staff is great. I slept in the king size room suite. Well that's what they told me, it has a balcony- very noisy highway. It is 1 hour away from CAI and 15 min from pyramids w. traffic. Bathroom was not clean, shower curtain had mildew was afraid to touch it. I did not sit on toilet-it was not clean. Old red carpet, very hard. I only stayed 1 night and that was long enough. Gift shop sells nice things in lobby.
We are a family of 5 and like to have a single large room. The Aracan hotel provide this no problems. The hotel is close to the pyramids but further away from the city centre and air port. It is on a very busy road which we considered a safety risk to cross. Taxi's are easily available. Good Points- Large room, Clean bath room, air conditioned, good access to Pyramids, good buffet breakfast, decent tours can be arranged in the lobby, friendly helpful staff, no problems with bathrooms (water pressure, temperature) close to a variety of western and local food chains. Availability of lifts. View of pyramids from our room. Needs Improving- Poor Wifi, codes for Wifi keep changing, poor sound proofing, a lot of street noise even on 7th floor.
Actually this hotel doesn't deserve even 3 stars, and I will not recommend this hotel to anyone. I had a bad experience, the bed was not comfortable and the sheets were dirty and yellow. Completely was not like pictures
The hotel rooms are clean FO manager and guests relation are very friendly and professional hotel location is great but the breakfast needs more attention plates and cups need to be replaced with newer ones lobby is poor and AC is bad
good
its a full service hotel the breakfast for $5 is worth more than $30 i couldn't believe the price i paid compare to other places in Europe ,i stayed in paris in a junk youth hostel called republic or in the republic paid Eu 40 was the worst place on earth compare to this no way i recommend this hotel to every body
The hotel is a little season. Apparently it was re-brand and was called something else before. The facilities are quite old. But if you are looking for value for money, then this is the place. Some more it is located in Giza.
Staff very friendly, rooms cleaned daily ..wifi wasn't that great unless you sat outside your room! Other than that it was a great place to stay when I travel back it's a good possibility I would stay there again! The price for the hotel was decent and there are many places to eat near by and the pyramids are near as well ..other little markets and places to shop lots of transportation to take you where you need to go! Enjoy your stay here
I do not reccomend this hotel to westerners staff will annoy you greatly at the desk,incompetent
The Hotel's rooms are in need of upgrading, and deep cleaning, specifically bathrooms tiles, walls and rooms carpets.
It was a vist that I will remember for ever.. New experience friendly people a lot of places to see
I booked two rooms. One of them was queens bed with premium bedding. Unfortunately the room was not matching with the booking description on your website. I have been forced to stay in a twin room with my wife rather than the fact that I have booked it with double queens bed. The reception tried to convince me that my booking related to Expedia not Hotels. They showed me a confirmation receipt from Expedia not Hotels.com, despite i showed them at the time of check-in process my Hotels's app showing the two confirmations. They didn't aknowldge my booking on Hotels.com. In addition I was very dissapointed to know that there is no free parking at all. The hotels security advised me to park my car at a local car park beside the hotel, where couple of men (seemed dangerous men) asked me to pay them money in a rude way. The TV was a small one not 32". Unfortunately this experience was dissapointed compared to my previous bookings with hotels.com
it was perfect, but i wish to add a breakfast. it was also very quiet.
Noisy, not clean, AC is not working well And Wifi internet is useless
I stayed at this hotel 5 times, each time I have to ask the same request with no luck, which is to get a king-size bed or to get the 2 beds adjoined, Housekeeping didn't change my linen, my below case was almost yellow from the sweat even though they didn't change it until I asked,
frustrating, I asked for King size bed & they just adjoined the 2 beds in a twin bed room, I ordered room service Iftar & it was the worst I've ever seen ever, I'm sure that their employee cafeteria food is much better, the receptionist was rude & unprofessional while handling my complaints upon check out, the front office manager interfered in the situation & mentioned that the management intended to invite me for Iftar the remaining 2 nights but they were not able to reach me on the Room Telephone!!!!! when I asked him why they didn't call me on my mobile or at least left a message or dropped an email, he answered confidently "the disturbance shouldn't go far till this extend" !!!!!!!!!!!!
I will never go there again.........................................................
Tasty breakfast, stuff friendly and usually trying to help, big plus for the fridge in a room,great location
The hotel is in disrepair; carpets stained, mold and holes in bath room ceiling and breakfast was horrible! On ther bright side, the room was very cheap (you get what you pay for) and it is very close to Great Pyramids if that's what you are there for. Ask for room on inside of hotel to get away from loud street noise on outside! Staff was nice!
First of all I arrived there 2:15 ,I been waiting like 35 mins until I got my room. And got there still house keeper clean it. THE A/C hot for two days. They don't give me free parking until I spoke to the manger. The internet so weak and doesn't cover all the room.
Good location,large nice rooms with good aircondition,nice pool,average breakfast, but bad lobby and reception.
Dirty and filthy. And no internet Filthy swimming pool Same breakfast kept from previous day
Bad AC the carpet in the rooms so nasty , no iron, no coffee maker , even the fredge in the room not working proplay
First, I did not enjoy staying there because they shut down the air conditioning deliberately many times. Also, I could not open the window because of the flies & bugs. Second, they did not present any complimentary for example (water). Third, I canceled my second booking because of this.
We were not given good room service. A dirty hotel that should only be 1 or 2 stars. The hotel tour guide was extremely expensive. The breakfast was poor.
I stayed here for 3 nights and I didn't even have one night of good sleep. It is a very noisy hotel. The room was run down and not clean what so ever. The breakfast food was not fresh and was very low quality. It is also very far from the pyramids. Don't fall for the "pyramid view" in the advertisement. It is hardly even visible. The traffic where the hotel is situated is really bad and the hotel is very far away from downtown Cairo. On my last night, they allowed a large group to stay at the rooms next to mine. They literally stayed up all night hanging out in the corridors, chatting, screaming. I asked reception to stop it but they were in different. I had to leave my room at 4am in the morning because of that. I asked for a refund for that night's stay and they refused to do so. I absolutely don't recommend this hotel for the price. This is, at best, a 2 star hotel definitely not 4.
The location is good many restaurant life of Egyptian cafes close to pyramids. The room was it not bad. The bathroom clean and good. The hotel is just 3 stars. The hotel has one restaurant and Dirty swimming pool and no lobby in hotel. Totly 6.5 from 10
We where giving a smaller room than we paid for, we had no internet service our room was falling apart, the closet door would not open or close. We lost power and hot water on many times during the day. We had stayed at this hotel on two other trips but this time was our last
I stayed at the Horizon Pyramids Hotel for three nights. I had just come back from a month in Abydos doing some research and needed a cheap hotel in Cairo before catching my flight home. I found that the Horizon hotel was pretty good for the price that I paid for it. The rooms were a tad run down and unclean, and I felt the need to wear flip flops in the shower, but other than that I felt that the rooms were very comfortable. My bed was just two single beds pushed together, which isn't a huge deal. The TV wasn't working very well and most of the channels were static-y. The only English shows that played were CSI: Miami, NCIS, Top Gear and WWE Raw, which would repeat throughout the day. The one channel that played English movies stopped working the second day I was there. The internet was a bit slow, but worked for my purposes. As with some of the other reviewers, make sure that you ask for a room facing away from the street if noise bothers you. The food at the hotel was great! They had some very delicious pastries at the breakfast buffet and the room service was excellent.
Bad staff, rooms are small & not very clean. Its not worth the money. I was pleased to check out the next day.
Very friendly staff.came to visit during rammadan. some prtotests at night but i still feel safe and secure.good decent and clean place if you are on a budget.the view from my balcony was breathtaking
Location is brilliant, close to pyramids, nice view balcony, staff very helpful, easy to get around from hotel, 24 hr man service and fast provided , clean, highly recommend
Dirty room carpet, shower not working right keeps mixing hot and cold water every 10 sec while I was taking shower, No parking on site, I had to park on the street, Food is really expensive and really nazty at this hotel, had dinner the food was old rice and chicken tasted like leftovers. Around the hotel way better and cheaper restaurants. Stayed for one night I was busy for my work, didn't bother to complain. Just wanted palce to sleep but won't go back again, one more thing, there is no difference between economy room and standard room I paid for standard which is more money but I was told all rooms are the same and the view only is different so I got room with street view and the noise form the street was horrible I was on the sixth floor under two pillows and the noise was really disturbing from the traffic. It did for one night of business. Thank God it wasn't my vacation.
I have never seen such a mess in one place ,,, bad receiption with a torn up chairs and sofas ,,, very bad rooms that look nothing like the photos , dirty from the outside and inside , veryhard uncomfortable beds and blankets , bad rooms flooring , very very very bad air conditioning that I had to complain about 10-15 times in my 20 days stay , even the warm water stream was unstable ,, miserable room furniture ,,, very noisy neighbor hood , I can hear the noise from the street all the time , very crowed streets around it ,,the worst room service and hotel in general I have ever seen ,,, its definitely not a 4 stars hotels ,, maybe it was 20 years ,, but now , its max 2 stars hotel
It was a lovely stay, food was great, hope to stay there again
When the hotel staff realise that the rate is not as per season price they put me in uncomfortable and small room and not clean as 4 star hotel
Very bad service and staff
Front desk Mr mohamed and Mr faied was very nice Thank you
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What guests love
Cleanliness
5.99/10Standard quality for this hotel tier.
Service
7.96/10A wonderful hotel! I would like to thank all the staff and especially Mr. Ahmed.
Location
8/10Standard quality for this hotel tier.
Room Quality
6.95/10Beautiful hotel.
Amenities
5.98/10Standard quality for this hotel tier.
Value for Money
5.94/10Standard quality for this hotel tier.
Food and Beverage
5.99/10Standard quality for this hotel tier.
Overall Experience
5.96/10Standard quality for this hotel tier.