Xeliter Vista Mare, Samana

Very beautiful place with a nice atmosphere. The beach is close by. Safe. Great restaurant with a stunning view.

It was too hot in one bedroom, the air conditioning was weak. We do not recommend using the tour service provider recommended by the hotel (Jose Travel). Based on our experience, the booked boat did not pick us up from the island, and later avoid any responsibility. The hotel was very understanding and offered compensation—we have only positive experiences with them. When arranging tours, it is better to use other service providers.

Views are beautiful. Staff very helpful. Very quiet. Only one umbrella around pool. Tasty food in restaurant but no wine & there is a corkage fee. Condo needs an update. Washer/dryer not working. No toaster or hair dryer. Other minor items. Staff try to help.

Good customer service. No dining options. We had lunch at restaurant and food was terrible. The apartment we stayed had several issues: A/C leaking, there was not hot water in one of the bathrooms. Eventough these issues were resolved it is very unpleasent to arrive at the apartment and found all those issues. The premises were lack of maintenance.

Anything

The rooms are not up to the task they must fix the hotel, the food has no quality, they must clean the beach area the facilities are as if they were abandoned.

The apartment was very nice

The restaurant. It doesn’t have much variety or choices for eating.

Staff was really nice I recently stayed at your hotel and experienced a delay of 2 hours at check-in before I could access my room the hotel was having issues with the WiFi and can’t see my reservation. I wanted to bring this to your attention as it affected my experience. I appreciate any steps you can take to ensure smoother check-in processes for future guests. Thank you for your attention to this matter.

Excellent place to relax. Good views and food. Only negative that your balcony is close to your neighbors and there is no privacy. Other than that everything was great.

This property was the best hotel I've ever stayed at. The staff was incredibly accommodating and friendly. The pools were clean. The food was wonderful and a good price. We were hungry late at night and they delivered food to us in the room at no additional cost. They put us in a corner suite on the 3rd floor. Panoramic view of the ocean. Gorgeous. Quiet. Clean. The bed was super comfy. The bathroom shower was impeccable. Hot water. Good water pressure. Modern. Soap, shampoo, conditioner. I was very satisfied and will definitely be coming back.

Beautiful 😍 view of the Ocean

The property looks like it was an amazing place to stay in the distant past. It needs work. There were many issues with the unit I was given and had to be moved to a new unit 3 days later after trying to tell the right people the issues. This property is located on the side of a cliff, which makes for great views but you will also be walking very steep paths to the beach area and common areas to get to them. I do not recommend staying at this location if you do not have transportation. There is no uber service and taxi service was the most expensive of any country I've stayed for some reason. There are limited places to eat and purchase food from so make sure to come very prepared if you choose to stay at this property.

The views were amazing, food was good, staff was friendly, the pool was a nice vibe. Not sure why this hotel has such a high rating because those were the only good things about this place. If they actually read the reviews and put their efforts into fixing what so many people have complained about, this hotel would be soooooo perfect!!!

1. We were handed a skeleton key that had to match the exact pattern of the key hole which made it extremely difficult to get in. We had to ask a passing staff to help us. (my cousin and her husband got key cards that were deactivated before the end of their stay. They had to go back and forth several times with reception, which made us late to our scheduled excursion. Not to mention all the other negative experiences the rest of my family went through. There are so many!! We had 6 rooms in total) 2. When we finally made it into the room, we found that EVERYTHING was either was gross, old, not working, or falling apart. We found that the bedroom with the 2 beds was full of bugs/ants. We called the reception who sent someone to patch some holes and change the sheets, but we still saw ants crawling all over the walls so we ended up pulling the beds away from the wall so they wouldn't crawl on the beds again. 3. The living room TV seemed like it was hanging by a thread (i told my family DO NOT TOUCH IT!! I was afraid it would fall off the wall) 4. There was still hair in the bathrooms, the counters were dirty, the blender was ABSOLUTELY DISGUSTING (not that i was going to use it, but still) We ended up getting cleaning products to clean the entire apartment so we could clean to our comfort. 5. LAST AND CERTAINLY NOT LEAST, WE WOKE UP TO OUR DOOR BEING CRACKED OPEN!!!! HUGE SAFETY CONCERN!!!

Beautiful location and resort. private beach and lovely pool. Super restaurant. Not good if you have restricted movement as the apartments are set on a steep incline. A great workout for your legs to get to the pool / restaurant etc, We had a great time there.

Excellent stay , great value for money!

Such a stunning property. Place is just like the pictures show. Most def a must come back for my family.

Not one single negative.

This location is absolute perfection! The view is just outstanding even during cloudy days. The staff is helpful and friendly. There are security guards all around the property which made us feel real safe. They also got mangoes and coconuts for us all for free. The buildings, as stated by other reviewers, could use a little maintenance but that would not stop me from visiting again. Dinner at their restaurant was ok but breakfast was good. We really enjoyed the walk to the beach (a workout) but well worth it and all the vegetation throughout the property. Lovely place. It's only twenty minutes from Las Galeras beach and it's a beautiful drive. Lots of restaurants in that area as well.

Excellent service See Fernando for excursions

Everything, paradise . Staff, every single person amazing

Everything, amazing

The apartment is good, the view is beautiful, everything clean and in its place

They don't have beach towels and the lock was decoded and we had to go up to reception

The location of the property is amazing. Views are amazing. But the property needs maintenance. When arrived LOCKS DID NOT WORK. Washer mashing did not work A/C in the living room was leaking lots of water. JACUZI was NOT working. You can tell the property has seen better days. THE STAFF WAS AMAZING, TRYING to solve all the problems we had with the 4 bedrooms apartment Lots of stairs, (not good for heavy luggage) but they sent people to help us to carry our luggage upstairs.

Muy encantada todos muy amable 😁

Maintenance issues are real. We had multiple issues and response was very slow.

Really nice hotel

I had an amazing stay. Only had 1 issue, no internet for 12 hours. This has been my 4th visit here to the vista mar. Id definitely will be back.

The property that I stayed at had extraordinary views from the bedroom one night you could see the moon rising The next day there was an incredible thunderstorm I enjoyed watching from the apartment. My only suggestions I would say to the property owner that is managed by the maintenance staff on site. The sliding doors had some difficulty opening and closing a microwave would be nice in addition the grease trap for the vent above the stove needed to be cleaned. There was a washer and dryer on site, which is amazing if you’re spending more than a week there you just need to remember to bring your own detergent. The restaurant offered American and Dominican breakfast options prices were reasonable. I would also like to suggest to the Property owners to have some good pool cues since they were missing the cushions on the tips. If you were to walk to the beach, you need to put on some good walking shoes no flip-flops since there are very steep hills and steps to go down and up. I would definitely come back to this again. It felt like home and it was very comfortable. I There were two controls to the air conditioning unit one for the Living area and one bedroom Everyone on site was very helpful and friendly May happen to be the seasons for mangos we were able to get mangos that had fallen from the trees close to the apartment for breakfast and snacks if you want a quiet place with incredible views, this is for you

Me and my family stayed at this beautiful hotel from 02/15/24-02/19/24. The apartment was spacious, clean with a breathtaking view of the Samana Bay. We were able to spot lots of whales out of our balcony!! The beds were cozy and clean. The breakfast was delicious. I would recommend this place for everyone and would definitely come back here some day. Special thanks to the manager Freddy, Alejandro receptionist for the smooth check in/out and for everything!

Our visit was very relaxing. The pool, the beach, security, reception and restaurant were all very good. The start to our day was excellent, as we enjoyed coffee on our balcony overlooking the ocean! Highly recommend this place!

THE LOCATION AND FACILITIES ARE EXCELLENT, THE VIEW IS AMAZING AND THE STAFF VERY RESPONSIVE

THE APARTMENT NEEDS A LOT OF MAINTENANCE, ONE TOILET DIDN’T WORK, THE AC WAS TURNED OFF WHEN WE GOT THERE AND THERE WAS HUMIDITY SMELL. THE PLACE NEEDS A DEEP CLEAN AND MAINTENANCE AND THE OWNER COULD AT LEAST LEAVE SOME CLEANING PRODUCTS AND A DISH TOWEL FOR GUEST TO USE DURING THEIR STAY AS A MINIMUM. THE WASHER AND DRYER ARE SUPER OLD AND WE DIDN’T EVEN TRY TO OPERATE THEM.

The place is terrific with a gorgeous view to the bay and the beach and pools are amazing. The only thing that dislike me was that the villa wasn’t very well cleaned. The bathroom toilet was dirty and the floor and walls dirty as well.

Place is out of this world. Breathtaking views everywhere you go. The food, the service.

We had a whale of a time in Samana if you can pardon the pun! Vista Mare has suberb views, excellent staff and overall a10outa10 place to stay. Would love to return.

Apt Views Pools Restaurant Service!

The views are outstanding. The buildings tier down on a hill and every room has a good view. The pool area is nice, the restaurant has great views. The buildings definitely need a LOT of maintenance, however, and overall the restaurant is quite expensive. We booked a 1 bedroom apartment and it was a nice size with a great patio. The AC works great and the couch was comfortable. Unfortunately, there was no hot water and there was no real drinking water. The hotel does not sell large bottles of water so unless you have a car, you are out of luck. It's very bizarre to me to not offer any way to get water in a country where you cannot drink from the tap. The restaurant was fine, very overpriced but the service was good overall. I never received my $25 credit and had to argue for it, but still very unsure if they ever applied the credit. Would I come back? yea, for the right price, I have the right expectations now. I will definitely bring groceries, water, coffee next time because there's no where else to go nearby. It's a good base to explore Samana from.

Lot if privacy and relaxing atmosphere.

We could not stay longer.

The private beach was stunning and a welcome break from the crowds.

View

-

Very nice place nice people great views and the property is highly recommend well invested money

My stay on this hotel was really good, the staff was very friendly and attentive and the overall hotel condition was good, but I what really impress me was the ocean view from my balcony and that was just priceless.

Location was great. Beautiful accommodations.

Walk to the beach is a LONG WAY—steep roads and stairs. But we drove to other beaches close by so it worked for us.

Beautiful property nice beach incredible staff good restaurant inexpensive food great stay

The location and views The bartender Luz and staff were great

Some appliances didn’t work properly,

View

Walking uphill to go places ( but this is normal ) I was ok with that

Near everything. Most important it's on reception people speak English. Wonderful view exactly sunrise and sunset

Spanish menu at restaurant ( it's easy make one copy for English speaking customer)

The value is in the view and the service! But they should really up their game in the maintenance of those beautiful apartments. Things like jammed doors, electronics keys that don't work, clogged toilets and burst pipes in the kitchen (it happened in our friends room) really can change the whole entire experience. They would send someone right away the fix things, but they should not happen in the first place in my opinion

This was a very beautiful spot to stay. The grounds were very clean and the staff were nice and helpful. The beach was so amazing. Very private. I’ll be back next year for sure.

It just a very beautiful property. We really enjoy our stay.

From the guards at the front gate to Juan the guard on the private beach. Everyone was so beautiful. The front desk wa very helpful in evaluating we needed.

The premises are stunning, boasting a beautiful and immaculate pool area, along with a friendly and helpful staff. However, the rooms/apartments require maintenance and upgrades. Many kitchen utilities, including the stove and washer, are non-functional. Additionally, the bathroom toilet was leaking, and the television connection is extremely poor.

Location , view was awesome. Ocean sound lovely

Poor tv set , au conditioning control not working properly

Very nice lanscape

From the beginning to the end, we encountered issues with this property. Lack of water, clogged kitchen pipes, leakage of dirty water from the clogged pipes, issues with the internet, lack of accurate information at reception and overall, very poor maintenance of the apartment. In addition, the apartment that was given to us is not the same as in the pictures. Definitely not worth the price paid. Specifically, during our entire stay we had no water except for very limited time each day. This is not acceptable in a beach house, where people need to shower after the beach and need to keep fresh and hydrated. We could also not wash dishes when necessary and consequently cooking and serving meals was also an issue. This issue was also worsened by the fact that Reception has given us wrong information at arrival, saying that the issue would be fixed by the morning the next day, which did not allow us to prepare for this situation. It is not acceptable that a property in this region of the country has no water reservoirs and/or does not take measures to prevent this type of issue and alert its visitors with accurate information. We had to call maintenance a at least three times during our stay of two nights for the other issues. This is not acceptable for a holiday destination where people should be relaxing. I have been a customer of Booking.com for many years and have never had a situation like this. I do not recommend this place.

Everything very relaxing great staff from security to house keeping. Convince to travel to many locals shops and grocery. At the reception they were very welcoming and I have to give my 🥇🥇🥇🥇🥇to Elvis he is very well informed and professional, just because staff like him and many other in the location I will definitely will come back and will recommended to many of my frequent travelers friends. Thank you again.

I really can't said, I like everything, it was just better than I expected

Convenience to the pool and the beach.

Nice and Quiet Natural Place

Las vistas son expectaculares!

Beautiful

nice property

everything was excellent

Our 1-bedroom apt was really run-down. The East and West beaches were beautiful, and so were the hotel surroundings.

it was a safe place, a nice view and friendly people

Everything excellent

Over priced

the view

it was grubby and the food was dissapointing and I one seem bothered

Once we get here, there seemed to be blood colored stain on the hallway floor near our door. We than had to switch rooms because the A/C to our room wasn’t working and half the kitchen was dismantled from some work they never had finished. once we get to our new room, we realized there was no running water. Bathroom sink had hair in it and drainage was awful. We had to call reception everyday because running water was nonexistent at least once a day. Once we checkout I ask for some kind of discount for all the troubles we had to go through and they tell me I can get half of on my next stay, like I’m looking forward to going through this again. Staff is extremely nice and they try to be helpful. It’s unfortunate because this property can be great. Never seen a better view than this one but the property needs heavy updating

Excellent

I had a fantastic time at Vista Mare, all the rooms had an ocean view and it was whale watching season, this place is perfect for that. It also has private beaches. I'd recommend staying here. The staff was lovely, but the food wasn't excellent would be the only downside but you have a kitchenette.

fantastisk udsigt

noget nedslidt

We happened on this place after looking at maps of Vista Mar jutting out into Samana Bay, promising both sunrise and sunset from the same property. And that’s just what we got along with great daytime views of Samana Bay, occasional whale shows off shore, and the stupendous mountainous national parks lining the South side of the bay. And then there’s two idyllic private beaches. It’s a great Resort with all the service and amenities you could ask for as well as a wonderful home base to explore the beaches and mountains through the Samana Peninsula. We found the staff friendly and helpful, particularly the resident manager (Freddy), who responds and often anticipates whatever we needed.

Beautiful setting and excellent service. Only one small TV problem. But I would stay again

The staff was so warm and welcoming. The restaurant was excellent and accomodated are requests for "Dominican " cuisine. However, the roo mhad many deficits: no place to put clothes. We lived out of our suitcase for a week. Shower head needed to be changed upo arrival. No hot water upon arrival. No instructions how to use the equipment, TV, oven. Lack of cooking utensils and pans for oven and microwave. . No soap , shower gel or shampoos until four days after we arrived. It seems as if no one checks the rooms after the previous guest leaves to make sure everything is working. Also we had to use a key to ope and close the safe since it was't possible to open the safe.

Stayed 2 days with no water on the shower, they made up a lot of excuses and never resolved the problem.

This a perfect place to just relax.

Excelente

the view, the service, the staff was amazing

Sea front location, beautiful views

Appartment poorly equiped, old unfunctional furniture, the appartment buildings are in very bad condition ( not like on pictures at all!), horriboe smell from waste arround the terrase, mold in all the room od the appartment, weak wi-fi connection, noise from surrounding appartments, many mosquitos, cockroaches, poor dinning,

The view from our room was spectacular, very picturesque and breathtaking. The hotel is a good distance from Samana City which made options for food very limited. The restaurant on the hotel grounds, although the staff was amazing- the food was very mediocre. Other than that great hotel.

The views of this properry are absolutely gorgeous! 5 out of 5

Best views ever friendly staff apartments are nice but require updates clean yes some staff is lazy had air condition water isssues never solved a and the beach was unsusable but of coarse they dont ever mention this that was the modt upsetting thing!!! Food is too expensivevfor what it is!!!

Seriously we didn't like a single thing about this place. DO NOT STAY HERE! This place is scary—unsanitary and Unsafe conditions. Everything is broken, really smelly, and dirty. This place should be closed, demolished, and built out from scratch again. It is a truly terrible place. One of the worst places we have ever been to. We didn't expect much, judging by the photos, yet still, we were shocked to see the condition once we arrived. If we could, we wouldn't stay a single night in here. This place should be closed, demolished, and built from scratch again. The hotel was built in 2009 but is so rundown it is hard to believe it wasn't built in the 50ties. It is unbelievably dirty. We were disgusted with it. It was repulsing to touch anything!

The mattress, the furniture, the walls, the amenities, the facilities, everything was completely rundown. The mattresses were seriously falling apart and had old bugs stuck to them. The shower floods the entire bathroom, and the water gets to the bedroom. There are no blinds/shutters/blackout curtains whatsoever for a good night's rest! Zero!!! And there are a lot of "street lamps" shining straight right into the bedrooms. The patio glass doors are broken and won't close completely, giving the mosquitoes the way in. In addition, there are nails in the frames, and when the locks are supposed to be to keep the door together. Also, the main doors wouldn't close. We felt really insecure having to spend a night there and then leaving our possessions in there. Our daughter refused to sleep alone in her room. Everything was chipped, ruined, moss-grown, or simply not working. The bathroom stunk of sewage, and thy odor got to the bedrooms. The outdated AC worked only for the first few hours and then stopped. Also, you don't know the set temperature. Finally, it was loud and uncontrollable - either on or off, with nothing in between. The reading lamps didn't work. The TV was super small, but it didn't matter, because it didn't work! Many outlets didn't work and had dangerously loose cables sticking out from the outlets. The pool was nasty, dirty, old, with loud music, and smelled of marihuana. The beach was tiny and wild, and the stairs to get to the beach were really scary and not meant for kids or older adults. The restaurant was awful. Not a single tasty dish on the menu. The location is terrible: steep stairs everywhere, not for kids, not for anyone with health issues; it's in the middle of nowhere - no restaurants, no grocery shops, no endless sandy beach to walk, just this tiny stretch of some brownish/yellowish sand.

The pools were closed, no communication with the lobby, no water and no ligh in many occasions

The view from the property is espectacular and frankly I think they rely on that knowing people will be so happy to see this piece of paradise on earth. The private beach is nice through there are so many beautiful public beaches in the area that that is not a reason to stay there. if you decide to come bring: eye masks in case you want to sleep in as window shutters may not work, dishwasher detergent, enough clothes so you don’t have to use their washer, food items, be prepared for lots of stairs and no handicap access.

nothing works properly anywhere and no one seems to be responsive nor helpful. our washer didn’t have water, our shutters didn’t work, the fridge leaked, one AC was warm. we called and they kept us waiting. when they finally came they didn’t know how to fix things told us they’d be right back and never returned.

No good

It has a great view, what ever they have in the website, that what your get in your room.

Everything was perfect