Easter Island Ecolodge

El hotel tenía que trasladarnos a su alojamiento a nuestra llegada. Hubo algún problema y nos quedamos tirados en el aeropuerto unos 45 minutos. Como consecuencia de esto, nos obsequiaron con una fantástica cena en un restaurante cercano al hotel

Personal muy amable

Que cobren el agua hervida...

Ubicación

Desayuno, No existe suministro de agua caliente para un café

Over the last few years I have been lucky enough to visit many countries and stay in many hotels and without doubt, this was by far the worst. The safe was broken, trapping my passport and valuables, the WiFi rarely worked unless you went to the reception area, the room fan was noisy (I had to turn it if to sleep), the shower smelt awful, reception was rarely manned and WattsApp requests for help went largely ignored, until I got my travel agent to call them. The place itself was very basic and the breakfast minimal, which in itself isn't a problem, but add in the thin walls so you can hear your neighbours, loud roosters, and uncaring staff and you decide very quickly that somewhere else, in fact anywhere else, would have been better. Do yourself a favour and avoid this place.

Well below american standards. No air conditioning, terrible beds and pillows, bedspreads that have not been changed for awhile. Service is good.

On the plus side, this is a charming place with air-conditioning and very close to town. It does have some cats that wander around the gardens, but I love cats so that was ok. What I don't love is being woken after 3am each morning by the competing cockerels. A cock-a-doodle do at 6am sunrise I can just about cope with but these blighters had their own idea of what time constituted a wake up call. Really bad for a hotel whose main function is providing a nights sleep. Another thing I'm not fond of is cockroaches. Unfortunately, Easter Island is full of them (and they are giants) so I can't blame the hotel for having some visit my room. What I can object to though is having a dead one on the floor whilst having breakfast and the staff ignore it rather than clearing it away.

The property was convenient for our stay and was recommended by Viator for our tour pick-up. Front desk staff was very friendly and helped us when we needed a last minute tour guide fill-in. Air conditioning was great, nice big shower. Very noisy roosters during the night, beds sag in the middle so did wake up a few times. Breakfast does not start until 8, including no coffee so not helpful for an early start. We were surprised with all the chickens around there were no eggs, not even hard-boiled for breakfast.

We really appreciated the pick up at the airport and beautiful flower necklaces. From our arriving Cony has been very nice, always smiling and helpful with us for anything we asked for. She booked our 3 greats tours, gave us many reference for restaurants, boutiques, cafés, etc. Thank you so much Cony !!! xxx The hotel is really well located like 5 mn from the harbour, restos and Moais around the city. A lots of flowers, gardens, chicken & roosters roaming there. The buffet place was clean and meals good but I missed some eggs. Our room was fine but the quality sleep was a bit bad with the roosters singing-yelling from 6 am, sometimes before. And then, all the rooster from the city are responding. Anyway. Thank you to Mr Joseph who gave us a nice lift to go back to the airport. Sonia & Biagio from Montréal, Qc, Canada

This is a well located hotel a short walk from the harbour with some decent size rooms and lush tropical gardens but is a very basic hotel with limited facilities and the disadvantage of free range chickens roaming the gardens. They look cute but if the entire point of a hotel is for you to sleep in it, here you have no chance of sleeping as the competing cockerels start off well before dawn meaning you have no chance of sleeping beyond 6.30am. To add insult to injury there are no kettles in the rooms and no tea or coffee making facilities in the lobby (or anywhere to get drinking water in the hotel) so you have to wait a couple of hours amidst the cacophony of the chickens for breakfast to open to get a drink. Breakfast itself is amongst the worst I have eaten in years, not even any fresh eggs from the chickens! I think standards may have slipped post COVID but this hotel needs to seriously up its game.

Good location, just 10-15 mins walk to the town centre and the sea side. Room is clean, but the bathroom is bit narrow. The staff is helpful, he gave us a lot of great suggestions about our trip. Nice breakfast but do not have many options.

Rosters are really annoying : ( They start screaming 4am in the morning everyday.

Accommodations are simple but more than sufficient. The room was quite large. The grounds are very nice. Breakfast is very good, although do not expect a wide variety of options. The location is convenient to the city center.

Those chickens are loud! You don't need to set an alarm clock anywhere in Hanga Roa. The roosters will be up at the first moment of sunlight. And the bed is a little uneven.

Fabulous hotel, great room with a really nice shower. Rooms and bathroom were clean and plenty of room, WiFi was available in reception area, good enough for me to ring home on WhatsApp.breakfast was a good choice of buffet style, 5 minutes walk to the harbour.

This hotel was recommended to us. We like the ethos of Eco. Rooms were clean and comfortable. Staff were really helpful. Food was good at a reasonable price. It also has a fantastic view of the island from the balcony. Centre of town was an easy walk.

Eco Lodge is a simple 3 star hotel that charges prices of a luxury resort, because of course the principle of supply and demand applies throughout Easter Island. It is very well located for walking to downtown, restaurants, dive centers and seeing a range of Moai statues. The rooms are very simple and in need of a makeover.

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The eco lodge was a good base for our stay in Hanga Roa. An easy walk into town for restaurants, the museums, sunsets etc and a good safe place to stay to explore the island from. A few parking spots, or ample spaces on the road outside. The rooms are basic and as advertised. The property is a little dated, but set amongst some beautiful plants with chickens and cats roaming around. Our room was simple but adequate, it was clean, the shower was good and being open to open the patio style door let in lots of fresh air. Towels were old and scratchy. Breakfast was simple, but adequate to set you up for the day and the service was always smiley - some very nice juices, bread for toasting, one cereal choice, tea, coffee, cheese, meat, fruit.... Back to the ‘eco’ part. Not sure where this fits in, maybe the grounds and the plants, but at breakfast, jam is in little plastic containers, the butter is imported from Chile as is almost everything else. Just not sure where their ‘eco’ credentials come from? All in all, adequate, it did the job for a reasonable price.

No Wi-Fi except in lobby which was a little dissapointing.

We stayed 3 nights and at the reception were constantly changing people, so no customer-friendly bond was built. The rooms were without atmosphere and the lodge is dated and needs a major update. The breakfast was of a moderate level and the service staff virtually invisible and not customer friendly. From our room we had a desolate view of gas bottles and wooden pallets that stood on the property. The word Eco does not cover the load, when we entered our room there was penetrating chlorine air, which lasted for the rest of the days.

The location is great for strolling around Hanga Roa. Museum, Tahai, restaurants, shopping, ATMs all within walking distance. The rooms are clean & comfortable. But i couldnt understand the total lack of ventilation. No windows in the room. French windows that you cant really keep open. A fan that barely moves - whether its on 1 or 5. The breakfast was good & the breakfast terrace lovely. ( the only spot you can get a peek at the sea). But no other meals are served. There is a counter where you can get soft drinks etc. If you are not hankering after a " sea view' from your room, this place..is a good choice.

Adequate facilities, large room with good shower. Pleasant and helpful staff

Stayed at Easter Island Eco Lodge. Found the staff to be warm and welcoming. The rooms were very clean and a good selection for breakfast. A great place to stay as situated in a central location. We had tuna steak for lunch - lovely!

Great location, a couple minutes walk to town. Basic room, good breakfast included. Can even walk to the airport in twenty minutes if needed, Expensive transfers from airport though, $40 each way- we walked to airport ( top of main st, in twenty minutes one time to check something. Reception people helpful :)

I checked in Hotel Rapa Nui now Eco Lodge previously Chez Joseph at Easter Island on 22nd May flying from India for 2 days. There is only one flight daily from Santiago reaching Easter Island around 12 noon. The Hotel receptionist a local lady was very rude and refused to check me in till 3 pm. She told me sit but not to use their toilet till checked in .I had booked the hotel 6 months back for proper location but never faced such rude behaviour by an untrained receptionist any way in the world ! During my 3 days I never saw a smile on her face, refused to contact the manager -a kind and understanding gentle man who helped me a lot. On the last day I requested to check out at 12 noon as my flight was at 3 pm. She nearly threatened me to call the police if I do not leave by 11am. I have never felt so humiliated in life and wished had stayed in a better hotel. It serves group tours, great location, have all the basic facilities but a DANGEROUS HYPOTHYROID RECEPTIONIST (She looks sick, fat, dull and of irritating nature and as a doctor by profession I felt she requires medical investigation ) who can spoil a tour. There was the great manager too, who reached me to the Airport, garlanded me and gave a healing touch to the wound left on me by the untrained lady receptionist . In Tourism behaviour is a great asset. Otherwise my visit to Easter Island & South America was excellent for 25 days.Take Care

Good location close to town but rooms very hot. Unable to leave windows open as they were unscreened and mosquitoes were a problem made for an uncomfortable stay.

We enjoyed our stay at Ecolodge. The room was large and comfortable.

This hotel is situated in a lovely garden setting, our room was at the top level and we could see the ocean from our patio, chickens roamed the property and were very friendly. A traveller must realize that Rapa Nui is very layed back and a very unique experience, luxuries are not a priority. The Eco Lodge is clean, met all our needs, the staff are very friendly and try their hardest to to help out with any request.

Hotel tres agreable dans un beau jardin. Tres propre. Personnel efficace et souriant. Petit dejeuner tres copieux

Central location in town with very nice breakfast and good coffee. The motel is 60's construction and needs update. We liked the quiet and tropical feel siting on our porch. We would stay there again

We did not stay here .. we were notified that our room was unavailable, but were transferred to excellent hotel overlooking the moai site Tahi at no change in proce ..

Great location, easy walk to Hanga Roa centre and coast. Comfy pillows, nice breakfast options, loved light up walk ways and eco policies

The nicest thing about the hotel is the garden, its really beautiful. Architecture is OK, but nothing special. The best part is the terrace next to the breakfast room and the platforms and bridges that connect from there to lower levels. Second best thing is location, its really convenient, although it can be a bit noisy if you're close to the street. Parking inside the property might be a bit tight, but leaving the car outside is OK apparently. The place and the rooms are extremely clean and tidy. Bed was nice and comfortable. Bedroom was OK, but the bathroom needs a thorough renovation and soon. Half of the staff was really nice and friendly, but the rest was a quite apathetic. No wifi unless you're in the reception area, this needs to be improved. An idea for improvement: The desks included in the rooms are tiny; i get that you're not supposed to work when you visit there, but sometimes its not an option. In such cases it can come handy to have an area for people to hang out or work, with wifi and tables. Maybe you could do this with the breakfast area or the room next to it.

Staff recommended several good restaurants which were as described.

Staff very friendly the environment very beautiful. Good location too. The internet is free but very slow. But you can get free public WiFi around the corner.

Nice hotel located within walking distance to restaurants, shops, church, bank . Very friendly staff. Beautiful garden with flowering shrubs and trees. Energy conservation causes hot water shortages, but cold one is available all the time.

Well located, easy to walk to different places around town. Mom had problems with hair dryer, they got a new one and installed it while we where gone!! Wi fi signal only available at front desk and dinning area. Really comfy beds and clean baths!

Great staff. Beautiful hotel. Very hospitable. Small island with lots to do.

We stayed at the Hotel Rapa Nui in May 2017 and really enjoyed our time there. The staff was friendly and very helpful with arranging excursions, car rental, and taxi rides, as well as answering our (many) questions. Breakfast is included daily, and you can purchase drinks and a limited selection of food/snacks during Happy Hour in the evenings. The hotel grounds are gorgeous, featuring beautiful tropical gardens, and the central location is fantastic - a close walking distance to the main shopping street, waterfront, restaurants, and the artisan's market. If we're ever fortunate enough to return to Easter Island, we would certainly book Hotel Rapa Nui again!

The location of the hotel is great (close to Main Street and the beach) Overall, the hotel is simple: good size room with small bathroom and fridge. The air conditioner unit is a bit loud but we managed to sleep through. Breakfast was adequate and enough to start our day Wi-Fi was weak (this was the case on the whole island)

Close to airport, and easy to get to. Close to local shops etc. Apart from a cold but plentiful breakfast, no restaurant or snack bar. Room was not cleaned one day, and saw several cockroaches, but you need to expect such things, and still had a brilliant stay. Easy to arrange tours, taxis etc. And hotel fairly cheap

No AC for the hot daytime. Rooms were not clean. Roosters crowing from 6am to 10am and sporadically throughout the night. Very weak breakfast buffet. No shuttle service even though advertised. Mattress needs replacing, you csn feelthe springs. Roosters attack you at breakfast. In room safe did not work. Bulbs for some light fixtures broken. Something made a low pitched drum noise all day and night.

The Rapa Nui staff are friendly and helpful. The rooms is cheery and clean. The hot water has a sulfur smell but goes away once the water runs for a few minutes. The room includes a small refrigerator. The hotel is a couple of blocks away from the main shopping area.

Where do I start? We had a Spanish speaking friend call to arrange for airport pick up (15,000 Chilean pesos) but nobody was there to pick us up. We got a taxi for 3,000 pesos. The room was very warm, with no screens on the windows and only an inefficient ceiling fan. The toilet ran all night, we advised them in the morning, somebody came to fix it at 9:00 that night, and then it ran all night and leaked all over the floor and it never got fixed. We finally asked for an additional room fan and it was provided-made all the difference. The breakfast buffet was good. The office staff and the breakfast staff seemed not to care much about guests, as our experience and stories from other guests attest. Our room was not cleaned the first two days, (other guests had the same problem). The property could be lovely with a little upkeep and a few amenities, such as A/C and/or screens on the windows.

The staff are helpful, breakfast is good. Beautiful surroundings.. Road construction next to the hotel was noisy and dusty throughout the day.

We have traveled throughout the world and have never had such an awful experience. No A/C and no window ventilation so room was stuffy, hot and humid. Access road was under construction making everything muddy and limiting property access. Dirty towels left on the floor were rehung instead of replaced with clean ones. We had two rooms (one for us and one for our kids) - only one of them had a hair dryer. Thankfully we didn't spend much time in our rooms because it was terrible!

Pros: Few meters from the main road, nice atmosphere with a garden and a dining room with an okay view. Breakfast included Cons: Ground floor rooms in the interior are closes and have no breeze, can get uncomfortable and humid. Could be cleaner, asked them to replace a light which never happened. Room has attached fan as opposed to a ceiling fan which made it worse Overall its okay for the value for money thought my suggestion would be to stay out of the room during the hot parts of the day - go sit near the beach and have a drink!

Hotel is within walking distance to town and shore line. Nice tropical setting but lacks ammenities that are usually expected in American hotels. (IE no TV or internet in room). Overall priced well and amenities match price category.

great room ! good simple breakfast, variety of fresh juice. great location, close to all the shops and restaurants. would definitely stay here again

Stayed for two nights in this charming hotel. The rooms are small, but the balcony makes up for it. There is no TV or A/C in the room - just fans - but the bed is comfortable. Staff speak some English and they are very helpful. Breakfast is decent. Airport is 15 minutes away and the hotel is close to restaurants and stores. It is walking distance from the beach where there are bars and nightly entertainment.

Basic room, but included bar fridge and table and chairs to sit. Considering location and price paid was happy with stay, especially the breakfast.

This hotel is located closed to a main street of Easter Island; from the hotel you can easily walk to restaurants, shops and a beach area. The hotel room is fairly clean and comfort and the breakfast is very good. I would recommend this hotel to anyone who wants to have a good vacation at Easter Island, Chile.

Our room after we were told they had air conditioning didn't have it. They only offer one room with air and fortunately for my wife who has M.S. it was available for an up charge. One of the office personnel had h.a.t.e. tattooed on top of fingers?? and last day we were not able to take a shower because heater went out. Continental breakfast was sub par as well. Would not recommend this hotel. Ray

This is a mid-price hotel so set your expectations. But, since you are always out enjoying the island, it offers all you need- breakfast, intermittent wifi, a central location and extremely helpful staff.

The rooms are very basic, which is what I expected on the Island. The staff are helpful and accomodating. Breakfast is adequate with bread, cheese and fresh fruit and unlimited coffee and juices. The terrace is very nice to sit and read There is no air conditioning but the fan was enough to keep the room cool. Nobody goes to Easter Island to sit in the room. The grounds are lovely with beautiful flowers. All in all a pleasant experience

do not expect luxury ... would not stay there again

Let me preface my review my stating that the hotel cannot be compared to a hotel in the United States for the same price because the island is in the middle of nowhere, and they have to import building materials and other things at inflated costs. Because of this, expect there to be wear and tear and other minor things in most places on the island that are not high end. I went in with the expectation that I was going to be spending the majority of my time walking around the island which is what I did. As such, the hotel was a mostly a place to store my luggage, grab a bite to eat in the morning, and sleep at night. I considered anything beyond that a luxury. The hotel staff is friendly, and the staff members that do not speak english well will try to understand what you say or call someone that does speak it. They offer breakfast which is fairly uncommon on the island from what I understand for lower budget hotels. When I was there, that consisted of various juices, fruit, breads, cheeses, and some sandwich meats. The bed was comfortable, and the room was larger than I expected. The lobby was nice, and the dining area was appealing. Overall, I was more than satisfied with my stay. It was better than I expected it to be. I did have low expectations going in though because I researched the island's history before making any plans.

When u go to Easter Island you have to realise you r going to a very remote place. I.e. No 5 star hotels, just raw beauty. Really!! Not really suitable for children .

I got a very very good deal for this hotel, and I got a upgrade to a bigger and better room after I told the manager my pervious room was't that room. The stuff are nice and helpful. Hotel is very basic.

This is a common type hotel for Rapa Nui, outside the luxurios hotel in the area, I think this is a good option, you can park your car rental in the hotel and wlak to a decent breakfast. Also there market, handcraft souvenirs, car rentals, church and kaikai ballet are just around the corner.

The hotel is okay. A small breakfast is offered. Wireless internet is available, but it isn't strong in all rooms. They were helpful for all my needs. Wish the room had a/c, but they offer two fans, which worked fine. It's a great location though, near the main roads and within walking distance of some statues.

I stayed for three nights. The room I was put in was quite spacious and very clean, and contained every basic I could need, except for a knife, but I got by without that :) It is in an excellent location, only a block away from the main road and three blocks from the beach. The biggest reason I'd recommend this to other people is because of how helpful and friendly the staff are. I attempted to book a horseback tour for my second full day, but the one I wanted fell through. The young man who staffed the desk at night promptly took it upon himself to book me another after I expressed how much I wanted to go on one. The breakfast was great, and really everything was very nice. Only real thing I didn't like was how warm the room was, but it's a hot, humid climate and that's not something they could change. Just open the door for awhile at night and it's perfect!

The hotel is adequate for budget conscious people. Staff are friendly and helpful. The room cleanness could be improved.

The hotel hidden in a alley led by a dirt road has few rows of very old and short buildings, reminded me a cheap hostel which I stayed of younger days. The reception desk is squeezed in a tiny conner room, we have to wait and jam packed outside to check in with the manager one by one and the wooden bench there is broken. The only lady there is friendly and trying to be helpful without enough English, check-in is not fast. We had to walk in the heat to buy water right then after exhausted 24 hours trip getting there, and there is no air condition but an empty unplugged refrigerator in our room. After we woke up from recharging nap we are so suppressed to find out how dirty the floor was, the so called closet is home-made by few pieces boards with a rod. The room is some what rectangular shape, not real rectangular, with two different floor tiles and some tiles are broken. The bath room was not clean with an unfinished door frame and a minimum sink, and without toilet-paper hanger. We have to put our tooth brushes/paste, hair brushes, shaver,...,etc on the small round table next to bed. Also we found ants, mini cockroaches, and bath room flies there. The 2 chairs in room are not clean neither and with hole in the fabric. We were shocked this place called "hotel". We had to leave door open when up to get breeze into our room, and spent most of every day outdoor to cool off by the shade of trees. Lodging situation took lot out of our vacation, an very unpleasant experience.

The hotel is overprized for what it delivers. If free Wi-Fi, a hotel bar with happy hour and hot showers are a selling point is should be available. Tour bookings weren't easy/possible if not via the hotels preferred supplier and wi-fi was hogged by staff (and their kids). Central location nearly makes up for that though.

Hotel Rapa Nui offers just the sort of accommodations representative of the Island- - Personable staff, comfortable but not lush facilites, sustainable breakfast, car rental on site, luscious gardens and chickens and of course a welcoming moai! Price was just right, too.

The hotel is within short walking distance of restaurants, shops and the harbour. Within walking distance of the airport also, except that the road/paths are rough, so don't expect to pull wheeled suitcases! Breakfast on the verandah is pleasant, although choice of food is limited. Good wifi access.

Very nice people., room was island like with an exotic feel., great place to stay, easy to get to., and a great location...I would stay there again and recommend it to my friends....

Isla de Pascua is an expensive place. But this hotel is one of the cheapest in one of the best locations, with great people managing it that became like friends to me. Isla de Pascua is a small island with great people on it, and this hotel is worth it. You want to spend your time out of the hotel, so just use it to rest.

Although the room and cooling system was not what was advertised, the staff was helpful and friendly. Just don't expect too much as far as the room. The location was fine because it is near the only main street in town(it is a very small town).