Azoris Angra Garden

You get a lot for what you pay.

Nice hotel, very well located, good accomodations and services.

Property was located at a central location in Angra next to the garden (which provides the best city views if you walk to the top). Exterior and lobby look very nice but the rooms and hallways were a bit outdated. I had a single room on the second floor facing the street. It was surprisingly quiet. The bedroom was modern with a comfortable bed but the bathroom looked old (but clean and functional). The hallways were dark and the carpets looked dirty. Breakfast was delicious with many options and local ingredients - I appreciated how things were labelled. Customer service was stellar and they arranged me a taxi for an early morning flight on a Sunday.

Great hotel but wish the parking options were better.

The hotel is very good. The location is excellent. Everything is very well decorated and clean. The garden view from the breakfast room is beautiful. The beds are very comfortable. The service is excellent. We loved it. We highly recommend it.

Every aspect was easy to handle. However, the markup on the price did not match with my booking. It was supposed to be 744€/$840, BUT, ended up charging me $910. Pay in advance instead. Regardless, price was worth it. Gym was good, broken treadmills and unfilled cleaning spray made it hard for me to clean the equipment after use, but the view into the park was a nice touch. Friendly staff all around. Not a single negative attitude or vibe. Even helped us clarify where the bulrun eas happening after many people giving us wrong information. I'm pretty easygoing so I may not have noticed it. Otherwise, when I return to the island, I WOULD stay here again.

Decent enough hotel, good amenities and ideally located. Beds were clean and rooms cleaned properly daily. Staff incredibly friendly and helpful.

Very nice view from the suite of the town square

The location was spectacular, food was terrific, and the service staff was outstanding! However, the front desk staff seemed to be very disoriented, not very welcoming, wrong information, and not terribly helpful.

Pretty good but had the potential to be much better

When we arrived we were “upgrade” to a suite. This upgrade soon turned out to be the loudest hotel I have ever experienced. Our room faced the city square and the first night we could hear people out and about at all hours of the night. The next night was a disaster, it was a celebration for a soccer match and the speakers and drinking bar and people lasted well into the morning. We had earplugs however they did not do anything as the speakers were so loud. We finally fell asleep around 2:30 to wakened at 5am with the cleaning trucks. We explained to the staff and the response was , yes…it was a celebration. Awful experience

We liked the suite room with the loft bedroom and two bathrooms, one up and one downstairs. The town also had a beautiful garden area behind the property. The location was also very convenient. Very nice staff.

Very nice

Great

Great location

Hotel rules. Hugo at the front desk gave us great spots to go eat. Gym is decent for a hotel gym. Nice pool and hottub. Breakfast was good.

Nice hotel located right in the center, good breakfast, comfort and nice view on the public garden and the memorial.Quiet but in Prahca Vehla there can be concerts disturbing until 10:30 pm.

Excellent location close to harbour, shopping, restaurants, and garden.

We got in at 7am and the front desk staff arranged for our room to be cleaned first and told us to go upstairs for breakfast while we waited. The dining room overlooks the most beautiful garden and we were delighted to find numerous hot and cold options and delicious fresh fruit. The location (at the historic town hall square), was excellent with several small cafes in the area. We were steps from the old port and several museums. The room was large, quiet, clean, as was the modern bathroom and shower. The hotel has an elevator, roof deck with happy hour and 1st floor bar/cafe with several light meals and snacks as well as a large TV for watching the soccer match. I would highly recommend this hotel and believe it’s a great value at a moderate price. I was also told it’s a perfect spot to be for the week-long festival of Saint John!

This hotel is in an excellent location. Close to shopping, the ocean and many restaurants. It has a beautiful view of the city and ocean from the top floor terrace along with being next to the beautiful garden - Jardim Duque Da Terceira. I would recommend this hotel to anyone looking to be in the heart of Angra Do Heroismo.

The location was excellent. The gardens are wonderful. The rooftop bar was a great spot to relax in the evening. It was fun to watch the gatherings and entertainment in the square across from the hotel. We very much enjoyed our stay. The staff at the hotel was friendly and helpful.

Perfect spot right in the town square

This hotels location was optimal! We made use of the pool, hot tub and sauna each day. Breakfast was wonderful with many options. Parking on street was slightly inconvenient.

Great area

Clean hotel room and friendly staff.

They served breakfast at 5am our flight was 6:10am, fantastic timing for us. Breakfast was amazing.

Good location. The hotel is outdated.

Great location. Great staff

Ideal location in the heart of Angra, with all the best sites just steps away

The location was excellent. The rooms clean

The hotel becomes home. Perfect location. The staff are excellent

Amazing stay

Great service

Azores Angara Garden never disapoints. The staff is simply the best, efficient and kind. The rooms very comfortable and clean. Breakfast starting at 5 was ideal for our flight departure time. The variety and quality of items was mouth watering. The location ideal for sight seeing, shopping, and dinning. Will stay there for many years to come. Thank uou!

It was quite despite being in the center of the city

2nd time staying here and we had no issues. The staff works hard and makes sure we were comfortable. We enjoyed being in the hotel.

Great location on a praça and across from a snack bar that was open til midnight so we could get something small to eat after our flight. Delicious breakfast options and a beautiful view of the garden

Terrific location in the center of town. Staff was excellent. Rooms were clean. Superb breakfast. Highly recommend this hotel fair.

Excellent location. The hotel is recently renovated.

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Difficult stairs for bedroom for seniors…the bed mattress is like sleeping on stones…the electrical outlets to charge devices are non-existent

Excellent choice for Angra

Pleasant. Competent modern hotel right in Town square. Easy walking distance to water and other city parts.

SATISFIED

We’ll located and affordable spacious room with extra amenities like electric hot water kettle and large bathroom with bathtub. Very helpful staff at front desk and in bar/lounge area.

Staff was very helpful in checking in early. Great location. Highly recommend this hotel.

Property is at a great location, dining area and our room over look to the beautiful garden. very nice! Lobby is very nice and decorate, but our room was not so updated, a bit old, bathtub was patched terribly, overall still clean. Convenient location, walkable to most places.

Right in the center of town! Great hotel

Lovely place, clean and well-located. The staff is friendly and welcoming, and the breakfast is delicious. It would be better if it had a parking lot, but overall, it is a very good place.

Loved the location and staff were super friendly and accomodating.

Nice hotel and convenient! Beautiful garden

The staff was very helpful and the location of the hotel was perfect. Breakfast was good and had a lot of options. They even gave us wine and desserts for my brother's birthday.

The Azoris Angra Garden hotel is a very nice property. It sits in front of the Duke of Terceira Gardens and it looks out over the town square. You couldn't ask for a better located hotel. The rooms were spacious and very clean. The hotel staff were very helpful. We were there during the St Joaninhas festival and there was a party outside our room every night, but shockingly the rooms were very quiet. The only problem is the air condition (it was very cool) had the smell of mold and both my husband and son left with pretty bad colds. Otherwise, it was a great stay.

Great location , nice people

We loved the gardens next to the hotel and seeing them when we ate breakfast. Staff were excellent and told us all about the Parades happening while we were there. Hotel was in a great location and enjoyed our stay here.

Beautiful hotel and the staff was friendly and helpful but we arrived on a festival (which happens a lot here) and it was noisy all night. I asked for a garden room but was sort of ignored. Also very run down, needs updating, small room with HUGE Balcony, maybe the room could be larger and the unused balcony smaller? However the gardens in the back are worth the walk up the hill....

Very clean

This hotel is amazing and perfectly located within Angra. The staff is professional and helpful. I would highly recommend this property.

spacious modern room with view of the beautiful city park at the back of the hotel.. Tasty breakfast with plenty of choice.

All good

Great place to stay as long as you don't have a car to use/park. No parking available. In Terceira a car is usually needed unless you stick to the city and organized tours via bus. I had to pay for 5 nights but only stayed 4. My flight diverted and we arrived the next day. They said shouldn't be a problem to change but in the end they declined to adjust. The hotel was never full so it's not like they would have lost money to refund the first night. Considering we are repeat customers I thought that wasn't cool. I'm not declaring I wouldn't stay again but I'll try to avoid and consider a hotel with more accomodating management.

Perfect location. Superb facilities.

Quarto amplo e confortável. Casa de banho merecia uma renovação. Piscina pequena,mas ginásio completo. Pessoal muito simpático e atencioso. Óptimo buffet de pequeno almoço. Localizado mesmo no centro, para estacionar terá de usar parquímetros.

Beautiful property right into the heart of the city and garden! The staff were so helpful and friendly every time. The restaurant at the hotel itself had delicious food! But the hotel is located in close proximity to multiple dining locations and cafés. Thank you for the wonderful stay!

A lovely resort hotel. But they should have taken more time to explain how the place works. We didn't know until day 2 that there was an indoor pool, for example. And they should have explained that we were to use the grey towels and bathrobes for the thermal pool. And we didn't know they supplied flip flops. Better communication would have made a better experience.

The place is beautiful. Staff were wonderful and so helpful with recommendations. Room was large and very clean. My only dislike was there is no parking close by so we had to walk a bit to the free parking lot every time we needed the car. On street parking was hard to find - even off season!

The only complaint was no parking available @ properly… but was advertised on description.

Staff very friendly and helpful. Breakfast fine.

It is so quiet even if it's located in the city centre. The garden (Jardim Duque da Terceira) is just behind my room, which added to the serene ambiance. Shopping and dining are just within walking distance. Praça Velha, the town square, is in front of the hotel. There is also an abundance of taxis just around the corner and buses from across the town square. They have a fitness centre that includes a pool, sauna, and gym. Breakfast is excellent with many choices. Overall cleanliness is of excellent quality. Most importantly, the staff is so helpful and friendly. Shoutout to Igor for letting me check in at an earlier time. He truly understood that I am so exhausted from a very long flight.

Staff at the front desk were super helpful. Location is perfect: central, adjacent to the gardens, across from lovely square where you can sit and have a drink.

The Gardens are in the perfect location to explore the island. The taxi stand is in front of the hotel, the town square and best pastries are across the street and the best restaurants , shopping, and marina are all within a 3 minute walk. Staff is friendly and helpful.

For a 4 star hotel the room was okay but not great, breakfast was good. View from the terrace great as is the hotel location

The staff and location was wonderful! Thank you Azoris Angra Garden!

Centrally located in Angra, and next to the City Hall. This is the best location as it is in front of the botanical gardens as well.

We were already staying there for a week and we booked our room for the previous night and wouldn’t be flying in till the next morning at 6am. This way we can get into our room right away. Flying over night and then not being able to get into your room until 3or 4 PM that day is brutal!! This hotel is perfect for us!!

Delightful little hotel in the heart of things. Surprisingly quiet for being is such a busy spot. Breakfast room fresh and inviting and the breakfast itself was great. Staff were so helpful.

The natural location is remarkable and the design of the resort's property that harmonizes with it is beyond praise.

The hotel was great and perfectly located across from the main square

Great centrally located hotel. Outstanding staff! They made my mom feel like a Queen!

Property was amazing. SerService

Excellent accommodations and friendly staff. Perfect location for shopping, restaurants and relaxing. Thank you

We booked 2 rooms for 2 weeks We had a horrible experience the hotel was dated and not clean the bathroom had yellow stains The bedding was clean but the beds were too hard and no extra blankets or pillows There was only one chair in the room when there were 2 people in each room Breakfast included the eggs were cold The pool was small and uninvited This was not even a 2 star hotel but the price was extremely high We left the hotel after 1 week because I saw vans of people infected with covid being quarantined at the hotel using common areas and elevator and the did not inform the guests of this. I had to move to another hotel as I refused to use the same hotel that the covid patients we’re quarantined in I asked for refund for the one week I was not there as I had to pay for another hotel. Still did not get my refund

Very nice staff and lovely hotel in the heart of Terceira

Rooms were too small. No dresser . Had to have my clothes in luggage throughout trip.Hard mattress. Twin beds. No such thing as a queen or king size bed.

Close to the center over all ok the breakfast not so good 1-food is cold 2-personal don’t like win the food is waiting for me at the table 3-only one waitress girl she was very nice and very good sorry but I forgot the name But I think was sonny

Received a “thanks for staying” email today from this hotel. My flights were cancelled due to COVID. Never got to stay here and never received a refund accommodation despite asking several times because the cancellation was through no fault of my own. Was told by management that it was a no refund reservation, and offered to rebook. There was only one option when I booked! Other hotels I reserved at made exceptions to their refund policies showing good faith. Not this one! Disappointed in lack of professionalism.

Staff was exceptional. Premises were nice and nicely convenient in city centre. Lovely view of gardens.

It was very good from management to cleaning staff. You can see that they were happy to help you. They changed our room when they found out there wasn’t any electrical socket for my tooth brush. Breakfast was wonderful. Location is the best right in the town centre.

I love, love, LOVE this hotel! My husband and I have stayed here, my father-in-law, and now we put my parents here. Why? The staff is SUPER-NICE, the location is perfect in Angra, and the rooms are very comfortable. We love the buffet breakfast too. It is just the perfect hotel in Angra and I have stayed in a few of them. Highly recommended!