Hout Bay Manor

Beautiful property with indoor and outdoor lounge areas to spend time together. Helpful friendly staff. Short walk to coffee and restaurants and shops.

Beautiful decor

Haus im Kolonialstil, dass ein wenig in die Jahre gekommen ist. Der Charme des Hotels macht Einiges wett. Große Zimmer, Frühstück al la Carte (für jeden ist etwas dabei) und ein Garten der bei einem Glas Wein auch zum Verweilen einlädt. Sind nun schon vierten Mal dort gewesen und finden es immer noch schön.

Das Hotel könnte an einigen Stellen eine Aufhübschung vertragen. Die Hotelbar war nur selten besetzt. Aber als wir nach einer Servicekraft gerufen haben, wurden wir auch gut bedient.

Die Lage ist sehr gut und das Haus an sich ist wunderschön. Leider wurde in den letzten Jahren nichts repariert und instandgesetzt. Das Haus lebt vom alten Charme. Leider gab es auch das Restaurant nicht mehr, nur noch Frühstück, was aber außergewöhnlich gut ist. Abends noch gemütlich einen Wein auf der Terrasse zu trinken gestaltet sich auch schwierig, kein Personal mehr da, nur die Dame an der Rezeption, die aber auch spätestens um 22 Uhr in ihren verdienten Feierabend geht.

Das fehlende Verständnis, dass Eigentum auch verpflichtet und man sich um so ein schönes Haus auch kümmern muss. Die zerfledderten Sonnenschirme auf der Terrasse, die nicht zu öffnenden Fenster, alles sollte kontrolliert und repariert werden! Einfach schade, das war wohl unser letzter Besuch dort, obwohl wir in den letzten 10 Jahren sehr gerne dort Gast waren.

Fabulous room, so comfortable and a beautiful design. Good choice for breakfast. Great pool. Good customer service. Great location.

Not applicable

Frühstück war gut. Sehr schönes Kolonialhotel . Einrichtung ensprechend. Einfach super.

Pool war nicht immer sauber.

Breakfast excellent with good choice and excellent service. Service generally very good. Everyone extremely polite

En suit shower. Made a clattering of the pipes before use and water leaked out on to the bathroom floor even though I was careful to avoid this happening. Quite disappointing

A charming building with great character. Our room was well appointed and very comfortable. The staff were very obliging and looked after us well. Breakfast was excellent. Parking was easy and we felt the car safe as there were security staff in the area. A very short walk to the Post Office and nearest shop.

We could not find any fault with the property.

Lovely, comfortable room and quirky decor throughout.

Outside area wasn’t particularly well kept and inviting to sit in

Отличный отель в предместьях Кейптауна. Аутентично оформленные просторные и комфортабельные номера, удобный санузел и широкие кровати. Прекрасные завтраки. Великолепный персонал. Несмотря на то, что отель с 1 июня стал работать в формате гостевого дома и перестал предлагать ужины, по нашей просьбе для нашей большой группы (11 человек) организовали шикарный ужин в день приезда. Нам все очень понравилось!

Great value, great location from all we wanted to see and do and pleasant helpful staff

Restaurant only serves breakfast. Needs to be open for dinner as nearby options are limited and unreliable food service app.

Rien

Tout

The Location and general ambience of the Hotel. The Breakfast was excellent

Our bathroom was in serious need of upgrade, it fell way below the standard one would expect. I would have expected that a coffee machine would be a basic requirement for this type of establishment. Finally we were more than a little disappointed to Discover that this property is now a B&B rather than a full service hotel with a Restaurant offering Breakfast, Lunch & Dinner

beautiful victorian manor in the old style.

it was very cold in the room and at night.

Relaxing

Nothing

Very good location for central Hout Bay, access to Cape Town and surroundings winery’s.

Hotel is full of old style character but bathrooms could do with modernising. Heavy bedroom curtains difficult to pull back to let in light and there were no tie backs.

Brought back old memories of the old Hout Bay Hotel 35 years ago!

No snacks available on the terrace outside when enjoying drinks!

Bylo dokładnie tak jak na zdjęciach - hotel jest przepiekny! Dbałość o szczegóły na najwyższym poziomie, klimat jest tu taki ze nie chce sie wychodzić. Fantastyczna obsluga na recepcji w godzinach popołudniowych- dawno nie spotkaliśmy tak milego i pomocnego człowieka, przepraszam ale nie zapytalem o Twoje imię. Zasługujesz na podwyżkę:-) super wygodne pokoje, piękne części wspolne i lounge. Dobre sniadanie, złożone ze świeżych produktów chociaz niektórych podczas naszego pobytu brakowało. Bardzo nam sie tu podobało i w przeciwieństwie do Camps Bay czuliśmy sie tu zaopiekowani i mile widziani.

Obsluga na sniadaniu bardzo sztywna, mozna byłoby sie czasami uśmiechnąć. Bierzcie przykład z Pana z recepcji. Nie rozumiałem podsuwania rachunków do podpisania za sniadanie które bylo wliczone w cenę. Jeśli to oddzielna zarządzająca firma to powinno byc jednak inaczej rozwiązane. Byłem zdziwiony otrzymując bez słowa wyjaśnienia rachunek na 700 randów za 2 osoby za benedict eggs. Również dodatkowo płatne cappuccino gdy płacisz za pokoj równowartość 600+ PLN za noc to kiepska sprawa, naprawdę podnieście cene pokoju o te 100 randów i serwujecie kawe bez dodatkowych oplat bo psuje to ocenę całości. A miejsce jest wybitne i ma mega potencjał.

Great staff, breakfast and location. Lovely room

No facilities in evening, hard to find a help with luggage.

Sensationelle Einrichtung, sehr sepziell, findet man so sonst kaum

Lovely, charming stay. Beautiful furnishings, friendly staff. Location is great, walking distance to beach and restaurants.

Good location. Unfortunately the restaurant was not open for lunch or dinner as stated. Suggest they rather close during winter.

The staff were the best and the breakfast was great!

That the restaurant and bar were not available after 12pm

It's a charming manor with a lot of original features preserved. We checked in early evening and were welcomed with a zucchini dish to snack on while having our drink at the bar. A nice touch. Staff are super friendly. Breakfast was nice with enough options to choose from on the hot menu.

Breakfast was included and it usually includes coffee. We ordered our cappuccino and at the end were given a bill because only filtered coffee was included and not cappuccino. It was not a big deal for us but I don't think it'll cost them much if they included that too. Just a suggestion.

We love staying at Hout Bay Manor, not only is it walkable to shops and beach, it's set back off the main road so it's peaceful. It's classy and stylish, personal and the food is great. Highly recommended.

Incredible decor. Really quality to detail. Amazing location.

Ideally located to visit all the must to be seen spots in the Peninsula. An exquisite cuisine and fabulous breakfasts. Served by dedicated and efficient staff. Enloy this place.

Very good

Coffee machine rather than filter coffee

Great breakfast and also had a very good lunch there. Lovely Bar and public areas

Change the mattress. They are too small and have an uncomfortable border

We last stayed here in 2022 and it’s just as beautiful. The African decoration is to die for, very well done. Good food and willing staff which makes the world of difference. No load shedding issues either. Very clean, nice area with couple of good restaurants nearby. Recommended!

A beautiful and boutique hotel. The property was gorgeous. Breakfast served till 2:30 pm. Enabled us to start the day out and about and come back for Brunch - fantastic

Smaller pool than the photo shows. Other than that. No complaints

great staff, very clean, great decor

Fantastic accommodation and very friendly staff. Highly recommended

Nothing

Great location, wonderful decor, relaxing atmosphere. This was the second time I’ve stayed here and I would come back again.

We are quite familiar with the venue for breakfasts which are normally quite good but first time for dinner and a big thumbs down unfortunately. My PadThai was inedible and two who sampled it agreed with me that something was off. The Chef did come out to tender her apologies but in her view it was fine, which was very concerning indeed. The other food was at best average. Friendly staff seemed unsupervised and not very effective. The venue as ever is tranquil and lovely which salvaged an otherwise disappointing evening.

Service was dreadful. We had to ask for butter for the toast. Had to call the waitron for salt and pepper. Food all came at different times. The only nice thing was the coffee. One of us had scones, which was nice. Pity as the garden is a pleasant place to sit.

Had dinner here on New Year’s Eve.Food,service and ambience was absolutely dire. five years ago visited the same venue and enjoyed a live band.The food on this occasion was totally uninteresting and the main course of venison was tough and cold served on a cold plate. dauphinoise potatoes was advertised as an accompaniment with the venison nut did appear.The staff informed us that the Restaurant would have to close at 9pm and they could go and celebrate.Avery disappointing evening apart from the Food and Beverage manager who did her best,

Pleasant staff. Accommodation was quirky clean and interesting.

Dinner at restaurant was very disappointing. Possibly the worst meal I have had in South Africa.

a wonderful but ageing place that needs urgently some refurbishment/refreshment for a 5 Star Hotel not suitable anymore. This aplies also to the pool that is under corstruction for at least 2 Years now Nevertheless freindly and nice people, late breakfast is wonderful and superb to meet and work in the front garden

Breakfasts were very good, freshly prepared and freshly cooked. Eaten outside in the sun was lovely

Nothing

Relaxed vibes, fantastic breakfast, very good restaurant plus nice separate bar, gorgeous courtyard, clean and spacious room, lovely staff, very convenient location, the whole character of the place.

Size of the pool - it would be good for small kids

What an amazing team of staff members from the moment you arrive to the moment you leave they were excellent.

Great location, very comfortable room excellent food

The hotel, rooms, location and staff were amazing. We travelled as a group and feedback from all was positive.

Other than the breakfast, the time to deliver food was way too long. The hotel should focus on ensuring that food orders are delivered in a reasonable time.

We very much liked the manor house style, our room, the staff and the breakfast, though the portion of the Manor House breakfast was a little on the small side.

We were .disappointed with the selection of wines and also with our dinner - the food generally lacked seasoning, the mussel shells were broken and there were only 9 mussels, the squid tentacles were over cooked and the Thai calamari salad had mainly shredded cabbage and lacked any sauce or flavour

Excellent stay - lovely hotel and great staff

Breakfast was ok , but we had to pay for water. Very strange and unusual The room was disappointing, very small ( we were promised an upgrade) The bathroom especially the shower was very uncomfortable and rather oldfashioned. One really had to climb in. I think we were the only guests. So to be honest, we did not like much

See above

Really beautiful hotel, with lots of character. Loved all the artwork and decor. Great on site restaurant as well, and very convenient that breakfast started at 7am as we had an early flight. Would definitely stay again when next in Hout Bay.

I booked the room for a friend who was super happy. Really lovely stay - thank you! The staff were always so helpful and accommodating, breakfast was delicious, the room was great. Location and security perfect - all in all really good and we would not hesitate in recommending it and staying there again.

Room was comfortable and had a nice feel

Nothing

Cape Dutch elegance combined with comfort and good service. Extensive restaurant menu, good wine cellar, and breakfasts cooked to order. Outdoor pool unheated - Brr! No lift to upper floors. Sun and shade in garden. Staff very friendly and helpful.

Property was located in a good location.

Checked in and was told ‘this isn’t a very good room’ & was tried to be upsold an upgrade We booked a luxury room on booking.com was told that it was a standard room we were given Pictures online show different room than what was given (e.g no balcony, single sink not two, different bedroom, different bathroom) Hairdryer exploded whilst used Shower aggressively leaked soaking all items in bathroom Hair found in bedding Room run down which isn’t shown on pictures Complained to receptionist, was told that she couldn’t remedy it but manager would when in at 10am, we waited from 8.30am - 10.30am when we thereafter approached front desk to be told manager had called in sick (they didn’t bother letting us know despite us waiting to hear back). Only offered change of room but due to issues above (including safety issues) we decided to check out & seek refund for days not stayed. Checked out & was told a refund would be sorted on management return. Now been told wouldn’t be refunded for the days we didn’t stay there as we had a late cancellation which is not factually correct. Management had no intention to refund by sounds of things and did not investigate properly the concerns we had. Raising matter with our bank as we feel property has been misadvertised to us & service not as expected. I’d absolutely avoid.

amazing service. good location and staff very friendly. room fabulous and large

no water for too long when we arrived so could not wash! not really told about it or any alternative accommodation offered as we had just got off a 12 hour flight!

The hotel is beautiful and very close to town. The staff are extremely helpful and very pleasant. I travelled with my son and his family which included my 1.5yr old grandson, the hotel was very accommodating to our needs and even kept the Chef on later than usual to allow my Daughter-in-law to put her son to bed. Our bedrooms were delightful in decor and the whole hotel and a homely warm to it. We had to leave early for our flight which meant missing breakfast, they kindly put breakfast bags together for us which were really good and full of choice.

Unfortunately the bathrooms were not great, the taps were very difficult to use as was the shower - in my room it had been installed at an angel so you could not run the shower before getting in. The plumbing in my son's room (sink and shower) were extremely loud, which meant they had to use my room whilst the baby was asleep. We did only stay for 1 night so I am unable to say if the bathroom situation would have been fixed if we were staying for a longer period of time. The other downfall of the hotel is the amenities close very early at 10pm so if you are travelling and arrive late, both restaurant and bar are closed

Comfortable outside and lounge sitting areas. Rooms spacious. Food very good. Staff good although a little slow at times.

Everything - it was perfect

Nothing

Zero

They were scammers do not go there

Absolutely wonderful experience at Hout Bay Manor. Gorgeous house, with beautifully decorated, spacious room. The staff is super helpful and friendly. Breakfast was delicious, varied, and fresh. The beds are really comfortable, and amenities with everything you need. Would definitely go back.

Nothing really. Loved everything about Hout Bay Manor. Note that it is a bit far from the central area of Cape Town, so a car is recommended.

Very central location. Comfortable beds. Amazing decor

The continental breakfast is very limited compared to other 5 stars such as the Taj. Service could be better. Ate at the main restaurant for dinner. Very tasty buy once again service poor Breakfast from the main menu is tasty.

This is our third stay at Hout Bay and once again enjoyed it. The rooms are large and well appointed and the bed is comfy. We love the ambience of the hotel and the staff are always welcoming. It is our “go to” place to stay when in Cape Town area. We would highly recommend. Thank you Hout Bay Manor.

The colonial decoration in the hotel and comfy bed and lounge area. Indoor/outdoor seating in the restaurant . Excellent cappuccino coffee and breakfast.

Slow breakfast service and lack of sugar, salt and pepper on the table. Broken empty plant pots at front of hotel needed clearing away. Rose plants on edge of pool need planting in pots. No staff around in the bar and lounge in the evening. Waterhammer from nextdoor room in the morning - noise was horrendous but having reported it it was much improved! ⁹

Spacious rooms Very clean and neat Bath and shower Friendly staff Well working airconditioner Interesting decor Good breakfast Very central location Lots of cupboard space Mini bar Coffee making facilities

They had contractors drilling until after 17h00 on a Saturday afternoon. TV small (did not bother us at all)

This hotel is located in beautiful hout bay which is accessible from either Chapman's Peak or the beautiful consantia Nek. It is centrally situated to Hout Bay Town and the World of Birds and the beach . Breakfast is very good but their continental is very limited . Rooms are very spacious and beds comfy. However an extra chair to sit and watch TV would be appreciated I layed on the bed and hubby took the chair . The restaurant has Asian food at a good price and very tasty . However this hotel fails with the service. Understaffed and not trained to the standard of a 5 star beautiful decor.

What a disappointment, from start to finish. We'd made a booking about a week ago, yet they didn't even have the table ready when we arrived (we had to help them move tables together). We then had to ask for more menus to be bought to us. There were 3 menus to share between a table of 7. We waited more than 20 minutes for our drinks to come (which were brought in 3 separate servings). Note, they were not busy at all, and we were told their staff was only coming in at 1pm. Their lunch is served from 12 noon, so this staff scheduling seems odd. When the draught beers arrived, they were deemed "off" with a horrible aftertaste, so my companions sent them back to exchange for bottled beers. Another drink order was incorrect, and we had to remind them to bring the replacement. The staff were pleasant enough, but untrained...it was clear our table was unhappy with the long delays, the off beers etc but there was no explanations or apologies about the situation. We had an overseas guest so didn't want to make too much of a fuss. But it did not appear there was even a manager on duty. The food itself was lucklustre. Not sure how you can get a pad Thai wrong, but they managed to. Only 3 out of 7 meals were enjoyed - the vegetarian wrap, the red curry, and the fishcake. Overall, a most-disappointing experience. I'm usually extremely forgiving of service slip-ups, but this was just bad from the word go. I emailed them directly that afternoon, and as of 4 days later. I've had no response.

The service was outstanding the food very poor. The restaurant has a Thai menu as well as a European style menu. However we saw the staff bringing in my partners food from a takeaway and though I ordered the Thai Chicken salad I was given an ordinary salad. When I explained to the waitress that there was a mistake she said that they must have given me the wrong salad dressing!! I didn’t have the heart to show her the menu which clearly indicated a very different set of ingredients to those on my plate, It was clear I had been given the griddled chicken salad instead, but this shows that that staff do not know Thai food. I would recommend they remove the Thai menu until they get a Thai food qualified chef again.