Van der Valk Hotel Nivelles - Sud

Parfait

Je recommande fortement cet hôtel. De l’accueil le premier jour au petit déjeuner le lendemain tout était parfait. N’hésitez pas un instant si vous êtes de passage vous serez surpris par ce charmant hôtel.

Good location. Easily accessible. Ample parking. Nice rooms.

Un séjour très agréable !

Vi havde booket et familieværelse, og det var virkeligt luksus. Det var delt op i 2, et soveværelse og et børneværelse. Der var TV på begge værelser, og sengene var fantastiske. Ved ankomst var der gratis sodavand og juice i minibaren og en kaffemaskine på værelset. Der blev fyldt kaffekapsler + sukker og fløde op hver dag. Der var badekåber og badeslippers på værelset, som vi brugte, når vi gik til poolen og sauna. Der er både indendørs(med bestemte tidspunkter for børn) og udendørs pool Personalet var helt fantastisk, lige fra da vi ankom til vi tog afsted. Vi blev taget imod af receptionisten Boumediene, som var varm og nærværende. Min datter havde fødselsdag under opholdet, og han hjalp mig med at arrangere kage og sang for min datter på restauranten. Der ligger et kæmpe shoppingcenter med masser af butikker og restauranter lige ved siden af. Og et legeland 9 min væk i bil, hvor der også er McD ved siden af. Eneste minus var, at rengøringsdamen kom ind på vores værelse trods vi havde sat "Please don't disturb" skiltet på. Så man gik lidt med angst for, om døren blev åbnet lige pludselig. Dette skete dog kun én gang, så måske hun overså skiltet. Morgenmaden var for dyr for os. Så vi handlede i stedet ind i det nærliggende supermarked og opbevarede pålæg osv i minibaren. Makeupspejlet på badeværelset var genialt men ærgerligt at det indbyggede lys ikke virkede.. Det kunne jeg virkeligt have brugt. Alt i alt et dejligt ophold, vi følte os trygge. Anbefales klart!

Niet super kindvriendelijk vond ik het, en geen waterkoker op de kamer erg jammer ook kon je nergens info lezen op de kamer bijv ontbijt tijden enzo

A very nice hotel tucked away in the middle of Clervaux. Difficult to find the entrance to the car park underneath the property, and the short walk outside to the rooms could be a problem, but everything else about the hotel is excellent. The spa area is wonderful.

Sengen var næsten umulig at sove i… alt for blød og ekstrem knirkende og hovedpuderne var ekstremt hårde og meget høje. Vi ringer til receptionen og spurgte om de havde andre hovedpuder, men det havde de ikke. Indendørssvømmepøl og fitnesscentret kostede penge at benytte, stor skuffelse. Da vi spurgte om vi kunne få to ekstra håndklæde så vi kunne benytte den udendørs pool fik vi med nød og næppe lov til at få to ekstra håndklæder

beaucoup de monde et environment intérieur très bruyant notamment dans le bar et la salle d'accueil. Je n'ai pas trouvé la piscine ni intérieure ni extérieure probablement par manque d'indications. Mias je n'ai pas cherché très longtemps car je n'avaitspas envie de rester dans l'hotel et préféré manger à l'extérieur.

Very clean, convenient, close to the main highway , the breakfast is great, fresh produce, a lot of choices and everything was delicious, a real treat to start the day. The beds were comfortable. I definitely would recommend it.

Wir hatten die Hochzeitsuite, welche sehr schön war. Minibar mit Getränken, Knabbereien, Schokolade etc war dort incl. In der Anmeldung wurde Checkin ab 14:30 Uhr bestätigt, leider war sie erst 15:30 Uhr bezugsfertig. Das war ärgerlich. Wir hatten Hochzeitstag, was wir dem Hotel im Vorfeld auch mitteilten und baten um Tischreservierung im Restaurant.,Das Restaurant ist sehr groß und sehr laut, man kam sich vor wie in einer Bahnhofhalle. Enttäuschend war, dass uns nur ein kleiner Tisch in schlechter Lage zugeteilt wurde. Wir hatten für den Anlass einen schöneren Tisch z.B am Fenster erwartet. Frühstückbuffet war gut und vielfälzig und Eierspeisen wurden auf Wunsch frisch zubereitet. Insgesamt sind eir bon den Van Valk Hoteks mehr Charme und besseren Service gewohnt. Dieses Hotel hst den Nachteil, dass es eher ein Konferenzhotel und daher sehr groß und unpersönlich ist. Lage sehr gut direkt an Autobahnabfahrt und gegenüber eines großen Einkaufzentrums. Parken kostenlos direkt am Hotel.

Helpful staff and lovely hotel to stay in

Beds need to be upgraded. Matress need upgrade

Η διαμονή ήταν τέλεια. Η καθαριότητα πολύ καλή. Το μόνο μείον ήταν οι ώρες που επιτρέπουν τα παιδιά να χρεισημοποιουν την πισίνα

Bel hôtel très bien situé à Nivelles

Prima locatie

Vast tapijt in de kamer vind ik niet ok .

Airconditioning was noisy and reception told me that they would send a person to fix it. This didn't happen.

The security/receptionists let themselves into my room while i was asleep on 2 consecutive nights. The first was for a noise complaint (i was asleep with no TV on) the second was for smoking which i wasnt. I travelled here for work from the UK and was up at 6am in the morning. It was clear someone was smoking and making noise in a room on the corridor but I was told by the "head of security", who let himself into my room when i was asleep, that he was allowed to do so as he suspected it was me by mistake. Other than that the facilities and rooms were nice and the other staff were lovely.

Une nuit de passage à Nivelles. Chouette accueil, chambre ok. Restaurant impeccable. Juste pour le service piscine, il y a des cours d'aquagym pendant la journée et en soirée et la piscine n'est pas accessible pendant ces moments là.

Staff very unhelpful

Nous y étions pour un mariage. Tout était parfait! :-)

Great hotel with friendly staff, clean rooms and decent facilities. Would definitely stay here again.

Bien……………

Bien passé. Très bel hôtel.

WE have stayed here a couple of times. The hotel is modern and comfortable. There is also a Spa which seems to be very popular. There is a lively scene in the bar and restaurants which seemed to be used a lot by locals . It is south of Brussels and about a 40 min drive to the airport depending on traffic.

Amazon hotel with very good gym facilities

We came as a family of 4. We loved the pool for the mornings before going in the car exploring Brussels / Brugge / Ghent etc etc. We loved the breakfast, it was fabulous! Great quality and range. The pool indoor and outdoor was great ( set times for kids in the indoor pool but that didn’t bother us as our kids are early risers so we were straight in the pool before breakfast). Beds were SUPER comfy, bathroom was great loved that they gave the kids their own wash stuff, the balcony was great too and loved the fact the windows opened half or full to balcony ( safe for the kids) Also loved the parking free on site and also that the hotel were quick to lend us an iron. The coffee machine in our room didn’t seem to work but again didn’t bother us as we got it at breakfast anyways. Only thing I’d say is to get rid of the play area in the dining hall for kids - the parents just use it as an excuse to leave their kids in there to make a huge load of noise whilst they sit right round the corner not bothering to watch them. Overall we loved our stay

Enige opmerking is het het niet duidelijk vermelden van de beperkte openingstijden voor kinderen jonger dan 16 jaar tbv de wellness. Voor de rest, top geregeld.

Very nice and smart hotel, rooms well equipped if a bit squashed in a family room. The leisure facilities were excellent. Only criticism was the rooms were a bit tired looking around the edges.

Personnel de l’hôtel au petit soin, cadre sympa, situation idéal et centrale, la piscine est un vrai plus quand on a de la chance avec la météo! C’était top!

The Hotel is located on the outskirts of the city. But still it is very easy to reach there. Awesome facilities inparticular Wellness area.

Everything is good

Amazing hotel and facilities. The only issue this week was the room service in one night did not arrived and I had to ask the reception to remove it from the bill

Chambre spacieuse et très confortable. Étonnée de ne pas avoir de machine à café dans la chambre.

Great experience. Highly recommended.

Onvriendelijke ontvangst viel erg op. Kamer met jacuzzi mondt uit in waterballet, probleem dat het water langs de achterrand wegloopt en op de vloer klettert is al ruim een jaar bekend (zie vele andere recenties) maar toch doen ze er blijkbaar niets aan. Ook geen douche aanwezig in kamer, al vond de receptioniste van wel want er was immers een douchekop/handdouche aanwezig in de jacuzzi "dus is douche....."

Le personnel est à l’écoute et sympathique. Les chambres spacieuses et propres. Le petit déjeuner est excellent. Un grand choix pour tous les goûts. Rien à voir avec l hôtel mais avec votre application. J’aimerais recevoir les informations en français et pas en néerlandais que je parle peu

Buolding work carried out in areas of hotel. A room opposite mine noisy as construction work being carried out. Had to request change of room. Fire alarm kept on going off 3vey evening and the again 02:19, 03:10 and 04:10 Monday and Tuesday night So bad had to check out early .

Soin excellent apporté pour la réfection de la chambre. Il faudra réviser la machine à café !

Hôtel très bruyant. La cheminée de la suite nuptiale en panne. La piscine autorisée aux enfants que quelques heures dans la journée…un personnel à l amabilité très variable…. On nous a débarrassé la table en plein petit déjeuner… franchement déçu….

Excellent Hotel near Seneffe . Handy for main roads. Shopping centre / supermarket across the road to pick up forgotten things. Hotel is in very good condition and staff are very good. Excellent facilities. Sadly little chance to use them due to business being pressing.

Nous sommes déjà allés lan dernier et ça nous avait plu. Nous étions restés 2 jours! Cette année, nous avons augmenté le nombre de nuitée, nous avons réservé 3 jours donc 2 nuitées. Ce fut très agréable, très reposant. La piscine, le spa,le hammam et le sauna sont les éléments principaux pour se ressourcer et retrouver son équilibre et oublier le stress du quotidien. Le personnel de l'établissement est très professionnel, très gentil et très agréable.

Prettig verblijf met mooie spa en zwembad / sport mogelijkheden. Kamers zijn netjes en goede bedden.

Juste une nuitée pour le boulot. Très bel hôtel mais assez bruyant. Un monde de fou et la piscine occupée par les cours. Petit spa propreté moyenne

Très bel hôtel assez moderne et charmant. Personnel accueillant et sympathique. Gros bémol dans la description des tarifs car le tarif standard ne vous donne pas accès au spa et la piscine. Un supplément de 15€ par personne est demandé. Jusqu’ici c’est peut être logique. Sauf qu’on l’apprend après réservation et comble des choses la différence entre le prix de la chambre standard et celle donnant accès d’office à la piscine et le spa est de l’ordre de 10€ peu importe le nombre d’occupants. Le personnel l’affiche bien à l’accueil mais aucun effort n’est fait pour l’afficher sur hotels.com ! Le personnel semble ne pas être au courant mais la mesure date de 2022 et je suis déjà allé deux fois à cet hôtel et certains personnes y ont été confrontées.

Breakfast was nice but it was a shame we had to pay extra for swimming because we booked a standards rooms.

Friendly helpful staff excellent restaurant and bar great hotel

The hotel was well-maintained, and in a convenient location. The staff was very attentive.

At checking was not welcomed, was rather put down by the person at the reception. I understand I was early for checkin, coming from the USA you do not really have a choice. The way that lady spoke to me was very unprofessional.The hotel did not even show any accommodations to help me or to take my luggage as I had to wait 4 hours to get a room. Restaurant food was ok but one night we had steak we where 3 at a table and all our streaks where over cooked. Again we complained but no excuse was presented or anything and this was after we waited 45 minutes fro our food.

Very nice stay and breakfast, and fitness centre.

Great decoration, great breakfast, good room easy parking and location and good price but why do they vacuum (corridor or another room) at 10pm

Near the highway and close to a shopping center. But good value for money.

Good service, well organized (also with regards to Covid-19)

The hotel is easy to access, there is an outdoor and indoor pool with a sauna and steam room. The general parts of the hotel are fine. The rooms are clean but need renovation (old style decoration). I heard that renovations are ongoing in the executive rooms so they will probably get to the standard rooms afterwards. The outdoor pool is "heated" but it actually isn't heated. I asked several times and the staff said that they can't do anything about it since it's the weekend and the responsible person is not there (which I found strange given that weekends are very busy times, especially for the pool!). The biggest disappointment in this hotel is the staff. Very unprofessional and inexperienced. We sat at the restaurant terrasse for 15 minutes before someone brought us the menu but did not bother to clean the table. Then we spent at least another 20 minutes calling for them. At one point one of the waitresses said "I am coming" and did not show up for the next 15 minutes. At one point, I had personally go into the restaurant and make remarks to the waiter to get him to come and finally clean the table and take our order. Overall, the staff are polite but very unprofessional (the issue with the outdoor pool and the unpleasant experience in the restaurant).

The front desk, bar, restaurant and spa were amazing, impressive, and beautiful. We booked the ecomomy rooms and they were definitely in the portion of the hotel not renovated yet. Fridge was barely cold, coffee maker required you to hold button down to heat water. No fans. No AC. Slept with windows open and we ended up getting eaten alive by bugs! It was so hot and stuffy! Beds had horribly small pillows. Shower was excellent. Huge parking lot. Shopping center across the street. Easy train rids into Brussels.

Really good hotel, well priced, modern with a quality feel. Room was well equipped, clean and nicely presented. Chocolates in room on arrival and a small soft drinks collection in the minibar is included in room price which was a nice touch. The bar area was very nice, as well as the restaurant. Buffet breakfast was very well presented and offered many options including freshly made omelettes etc. in the price. Breakfast is worth the charge 17.50euro pp. Would recommend for both business and personal stays. Would have been nice to try the spa facilities if had more time.

Good Hotel with comfortable rooms. Good bed quality, bathroom with bath/shower combination. Nice Breakfast buffet with fresh products. Large parking in front of the hotel. Nice Bar area, Restaurant with rather limited menu.

WiFi never worked, hotel was still under construction and I had no hot water in the shower despite telling the staff on two occasions. Staff in the bar/restaurant were slow and ineffective. Stay away!

Just a one night stopover and was perfect for what we wanted. A nice quiet room. Large cycling event on which took up most of the car park which was quite inconvenient when bringing our luggage in.

Hotel was very good. Beds were comfortable, the pool was fine and the restaurant food was expensive but good quality.

This was a great place to stay it is currently under construction and we were there on a Sunday so no work was going on really nice room

Bed-bugs, works with drilling noises starting at 6am, very little proactive quality of service - I will not book this property again.

Choose this hotel for its location, been close to the highway, and been close to Brussels. Currently has building contruction.

Good location and lovely room. Perfect for a family of 4. Unfortunately the fridge didn't work and couldn't be fixed until Monday (we arrived on a Saturday). Also, there are major building works on site during the week.

Hotel is being expanded so the construction n is a bit annoying. Room window would not close completely and made for an uncomfortable stay initially. Switch rooms, which made the stay more pleasant. Great service and amenities

Overall a nice hotel! A little hard to get to from the train station in Nivelles, but the town itself is very nice. My only complaint is that we were woken up by construction noise after a long day of traveling.

The location is near the highway and under construction so it was not easy to access the town. Not many choices for eating. The breakfast was nice but not many options on the dinner menu.

The hotel is under going renovation but they have built a nice enough temporary restaurant bar area. Some of the bar staff were excellent, but reception staff and morning breakfast staff were sub-standard. The breakfast items were not all out at the time I took breakfast (7pm when it had been open since 6.30am), with the fruit only appearing later. In the room, my safe didn't work and after reporting it on four separate occasions, it remained broken and I gave up asking. One morning there was no water at all in the hotel which meant no running water, no flushing of toilets (after the first flush had emptied the cistern, no coffee at breakfast. This was probably due to the renovation and these things happen. However it is the way the hotel deals with these unfortunate occurences which matters and this was not handled particularly well. I do sympathise with the front line reception staff, but the management of other hotels would have ensured a communication e.g. note under the doors apologising for the inconvenience and offering some form of compensation. This hotel remained silent. This is the second time I have stayed here on business and after this experience it will be the last. They let themselves down and they will lose custom because of it.

A good experiece at this hotel. The room was good and the breakfast also. The aera is safe and near our location. Kind regards

The hotel was under construction, so the restaurant was in a bit of. a temporary shape (tent setup which was really hot during the day, which prevented us from using). Aside from that, the staff was extremely accomodating, and very helpful, which made our trip and stay extremely enjoyable!

Hotel nice but needed air con as weather was very warm and my room was over looking pool.

It is a very convenient hotel for my business trip. Well located and very well staffed. Small attention could be made during the breakfast to make sure the plates and cutlery are replaced and the machines are working properly. Otherwise very comfortable stay.

Breakfast only average. Mediocre hotel created by add-instead. ................

Dont miss the buffet dinner :- cannot be beaten Dont annnoy me by demanding what is unnecedssry

The hotel has a welcoming, casual and relaxed feel with large communal bar/reception area. I stayed in building 1 room 113. Spacious room, well appointed, good accessories, good wifi, nice outside terrace and small outside pool. TV only worked for some channels. Restaurant is large with a varied menu and a really nice outside eating area but it's quite expensive, the service is poor (slow, inattentive, manager disinterested and doesn't speak English) and the food average at best. There is a Pizza Hut opposite which is good, quick and the staff pleasant.

very nice hotel and staff

It is a great place to stay for, beause we have friends close by but also close to Brussels for fun. However on weekends the hotel is very busy with other late functions with smokers standing in the front of the door way. At 3 am they are very loud. The best rooms overlook this.

had requested room-with fully opening window ,plenty of sockets in the room ,good tv etc

every time we came into the hotel, there was an unpleasant smell in the lobby!!!!!

Meal cost more than room with breakfast extremely disappointed with service noisy table football in the background and food was served in the bar area no recompense offered would not stay here again

Business trip to the area. Outside of the hotel, looks like a standard concrete block type of mid-range hotel. Room was good for the price range and the restaurant food was excellent, as was the selection of beers in the bar. Looked like it can be a bit of a party hotel with the pool area more reminiscent of Ibiza or Marbella than Belgium, shame the weather wasn't also like those spots.

Just one night, requested double be but had 2-singles :(

Nice clean hotel, conveniently located near city of Nivelles and easy access to highway ! Good food in the restaurant. Spacious lounge and lobby !

Family overnight halt on way to Switzerland. Large room. Good beds.

Good breakfast and convenient location.

Very comfortable, clean and neutral decor; no problems. Nice outdoor pool area. Helpful staff. Close to small shopping mall which is handy. Would stay again if passing through this area.

A very last minute booking when i got stranded but was certainly very surprised for what I paid. The staff were incredibly helpful. The room was beautiful and had a great nice sleep. Breakfast was tasty and again staff helped me on my way the following morning. Would go back :)

Very confortable

Nice hotel but, apart from a modern shopping mall, nothing else's around. When we came back from Waterloo on Saturday night, there must have been a big event on as the car park and the road side was completely packed. Having parked, wehad a long way to walk back to he hotel. They should have reserved places for hotel guests.

Quick check in and check out, buffet breakfast good selection of hot and cold, help yourself to coffee. Swimming pool looked good, did not try as we had no time. Sat evening buffet also very good value at 30 Euros inc glass of cava and the actual food was very good. Room was very quiet despite their being parties on both Friday and Sat. Wifi very good in room and free. Reasonable selection of tv channels as well. All in all pretty good.

The hotel is fine.I had an updated modern room, but the reception area need a bit of updating. Overall nice and pleasant stay.

A recently updated hotel but the restaurant is very expensive.

We enjoyed the convenience of the location of the hotel and were quite pleased with the balcony. We will definitely stay here again.

It worked well for us - spacious family room and very pleasant staff. The shopping centre across the road was a plus since we forgot our watch and earrings!!

Three comfortable quiet nights thanks. Good wifi

From Nivelles train station had to wait 30 min for the taxi hotel staff called for me, costs €10. Nice reception, bar and lounge, hotel restaurant menu reasonably priced, room spacious and clean. Except for the location, overall experience enjoyable, staff accomodating, friendly. Suitable for travellers with cars, though, as there are no buses or trams but taxis to get you in and out of the hotel.

Hotel was very good. Rooms and bathroom were modern, airy and very clean. Staff was friendly and efficient, and the property as a whole was very pleasant. The location is close to a highway interchange, just on the outskirts of Nivelles, to the southwest, which makes for super easy access (obviously, this hotel makes a lot of sense if you are touring the country in a car). Yet, it is quiet. Just across the street, there is a sizable shopping mall, with restaurants and a supermarket. I would definitely stay in this hotel again.

Hotel is near highway intersection - perfect if you are traveling around the country by car. There is no highway noise, however. There is a shopping mall across the street, with supermarket and several restaurants. Rooms and bathroom were clean and in excellent repair. Staff was courteous and efficient. Hotel itself was actually nice, with some rooms having balconies. Would definitely stay here again.

Very attractive hotel in a small town conveniently close to Feluy Industrial Park. The hotel was in fantastic shape and run by courteous, attentive staff. If I had one concern, it was the lack of an air conditioning system that could keep the room as cool as I am used to living back home. It is my understanding that most places in this part of Europe don't have air conditioning. The room in which I stayed had ventilation which appeared to be like a central air conditioning system, but I was still warm at night. The drawback to opening the windows is that even here in Europe there are mosquitoes. In all, it is a great hotel, and I would stay there again. I cannot fault them for what is common practice in Europe. If they made the investment in AC systems, I'd give them a perfect review.