Howard Johnson Hotel Versalles Barranquilla

The room was very clean and of course housekeeping was good but I had a major problem in that there was really limited hot water for showers and the bathtub didn't really function at all with also having no hot water. I picked the room that I did for the bathtub in particular so that I can soak muscles and take care of you know cleanliness and relaxation with hot water but there was none to be had in the tub and only about 5 minutes worth of warm water before it went cold in the shower. When I asked for a light bulb for one of the lamps I was just told just to use the one on the desk instead of having a light bulb for the one on the desk and the floor lamp. So I was disappointed in that as well. The major thing was not having hot water for the bathtub.

Nice sized rooms, not noisy, building is cement so lots of proofing between rooms and floors. Downside: wi-fi sucks!

The staff are not trained in customer service with foreigners. The service at the pool was terrible, without attention, very poor bathroom cleaning, there was no internet connection during the stay. A complaint was made and they did not fix it. Terrible, like a hotel with an excellent location. They do not know how to handle foreigners. The staff was unfriendly. They can improve!

Staff very friendly room ok and when small issue came up. The staff fixed and made it right only thing was far from Buena Vista where i need to be but that is my fault and barranquilla traffic 🚦 lol but over all pleasant

No estaba mal pero le falta más atención.

This is a nice hotel simply on the strength of the staff. It's the thing that makes coming back worth it. I still have the same complaints about how hot the water gets for the bathtub which I think is something they can fix but like most hotels if you get a large bed they put two twin beds together and as you know if you roll to the middle it's going to be a problem for your back but it's nice if you are a couple. The pool area is very nice. The staff here is very friendly along with the maids or cleaning personnel however you call them.

Of course as usual in Barranquilla the front desk staff and the porters were gracious and I have no complaints about that. My major complaint is about the room and not having hot water. I requested that it would be fixed but is lukewarm to cold at best. The other issue I have is a sore back because the bed is two twin beds that they put together so if you sleep in the middle throughout the night you wake up with a sore back for landing in the crack space. While the room is clean and the cleaning ladies do a magnificent job these two issues dealt with my overall comfort and it would be something that I would address if I chose it for another visit. The room outside of those two issues is large and nice as far as aesthetics. The hot water and bed is Major for why I gave the rating that I gave. I would stay here again but choose a different room because of how nice the staff is.

Very nice place.

La gente súper querida, el desayuno delicioso, la piscina muy buena y el servicio en la piscina muy bueno.

El hotel es viejo, mal mantenido, feo y sucio. La ducha se enposa el agua. El inodoro no baja bien. El lavamanos está en mal estado. La lencería es vieja y en mal estado. El colchón, las cortinas y la nevera son viejos y feos. Las almohadas son viejas y en mal estado. Es inaceptable que cobren lo que cobran por una estadía en un hotel de esta categoría.

Hotel conveniente la ubicación

El check in fue un poco demorado, pero en general la estadía fue buena, los trabajadores muy amables y prestos a colaborar siempre

The WiFi was horrible. Not the best neighborhood. The breakfast was outstanding! The staff was friendly and helpful.

Recomendable

Breakfast was good. Staff nice. The property was in good place. The only thing was the first day we didn’t have water heater. I missed a hair dryer, but they provided one, I preferred to have in the room.

There was no shower head in the shower.

The photos and description of this property are misleading. The breakfast served old fruit and watery eggs. The room didn’t have anything listed in the room description. It was dirty and old. With so many other hotels in Barranquilla, why stay here?

I didn't like the area

Buen hotel, ubicación conveniente, personal muy amable sobre todo en el restaurante

I had Room 206, the lowest room in the hotel on the corner of the building. It overlooked the pool and breakfast room. They played loud music in the pool from 8am to 8pm all day. They also played music from the breakfast room. This was a very uncomfortable stay. They refused to switch rooms or give a refund. There was also a banquet room nearby which was not used, but also could have provided noise too. The room was also dated. The corner room also absorbed all the noise at night from the street. Probably the worst hotel experience that I ever had. Do not stay here. Try another hotel or upgrade to another one in Barranquilla.

Buena elección para visitar la ciudad

Everything excellent

Excelente muy cómodo excelente atención

Buena unicacion

Con ustedes me fue excelente, Pero desafortunadamente cuando entre a internet a hacer la reserva, hay algo allí que uno da clip y efectivamente lo lleva a hacer su reserva e incluso a hacer el pago, Pero después que pagas te das cuenta que no son ustedes sino un intermediario. Además mucho mas costoso. Uno cree que todo esta bien y al final aparece la reserva solo con los días que ellos tiene disponible y el resto uno se queda sin los días adicionales como me paso a mi. Por otro lado nunca me llego la factura razón por la cual no pude reclamar este rembolso a mi empresa y me toco asumirlo. Les escribí y pareciera que fura una pagina pirata por que tampoco respondieron. En mi forma de pensar esto daña mucho la buena imagen que ustedes tienen y sugeriría que le dieran la importancia por que eso no es correcto de parte de esta empresa que terciairiza sus servicios.

Very nice people

Comfortable room. location close to places of interest. good restaurant service. The only thing is the very slow check-in system

La cama mas pequeña de lo normal para ser matrimonial e incomoda

3 cosas q no me gustaron. La comida el sabor malo y a colmo caro. Otra cosa que cuando hay actividades es dificil usar la piscina ya q hay demaciadas personas . Y te cobran por llevar el desayuno . Como 20mil pesos.el señor que esta sirviendo la comida es umy amargado.

25 COP ($6 USD) for taxi from BAQ to hotel. Cabbies vary, but you can haggle. Hotel Staff was great. Karen and Gabriella, in the dining room are excellent, always attentive and genial. Pool closed for maintenance on Mondays, closes daily at 7:50.PM; most inconvenient. Steam room and dry sauna were out of order. Room was without hot water for 2 days. I told the front desk, the 3rd morning and they turned it on, before 10AM. Bathroom was spacious, shower was large and very good water pressure. Toilet takes work to flush, regardless of contents; very low pressure. Only two towels, no face or hand cloths. Soap and shampoo provided. In room fridge works well, after you plug it in. No currency exchange, in hotel. Need to walk out, take a right and if the one a few doors down is closed, walk another few blocks and there are several, on the opposite corner. Free Breakfast varies by day and was very good. Hamburgers are very good. Dinner was excellent! Had some shrimp in a sauce combo. Beer and scotch at very good prices! Yes, I would return here.

Mir hat alles gut gefallen. Die Lage war gut, zentral. Das Personal sehr nett, freundlich und hilfsbereit.

They did not honor hour guaranteed reservation and tried charging our card for the whole amount instead of pay at hotel. Then when we arrived 1 hour before checkin they already gave out room. No apologies, no help finding an alternative. I WAS HOMELESS IN A FOREIGN COUNTRY!

Ok

Excelente servicio

gran ubicacion , el personal amable, solamente la limpieza de la habitación dejo que desear, ya que no la realizaban bien, pero muy recomendable relación calidad y precio, volveríamos a ir

El personal es muy amable. Desde la entrada, en el Rest París (María fue excepcional) y las que arreglan las habitaciones. Sí lo recomendaría.

La atencion del personal

Básico para dormir. Hotel viejo sin mucho trabajo en remodelaciones, sin embargo se duerme bien y tiene desayuno incluido.

Great Hotel!! The suites are huge and very affordable. Great area with supermarkets nearby , 7 minute walk to the Stadium where alot of major performances go on. I would definitely stay again.

My reservation was for 5 people with balcony, we got 4 beds with out balcony and the AC remote control was broken

This hotel I believe was a Wyndham hotel. I can’t believe Wyndham would allow their name to be on this hotel. My experience with Wyndham has always been that of classy elegant hotels. This hotel was run down outdated with poor equipment and unkept

Room was paid in advance for 3 persons; including 1 double bed and 2 twin beds (saw pictures). We were given a room with 3 twin beds (bait and switch). Hotel would not refund or accommodate in any way.

Breakfast is nice. Room structure is terrible. The coffee maker is out of order and A/C is not really funtion well .

The staff was friendly but if my wife didn’t speak Spanish the check in and check out would have been a lot more difficult. I am most grateful for the special request of flowers and wine that the staff had waiting in the room. On a side note, the AC in our first room did not work properly and as a result we were moved to a different location. All in all, the stay was comfortable but didn’t make a lasting impression.

Had to change room 2 times AC not working. Same happened to the family members that had 2 other rooms. Our room had termites and spiders. Hot water was so hot i burned myself. Next day did not make it to breakfast on time so paid a la cart and the 7 of us were given bread that was old and green. For sure we will mever stay there again. The city has nicer hotels. We only stayed there because went to a wedding in their ballroom the night we were there.

I like the location, the personnel took us even when they did not find the reservation but I a not sure why they did no have it if I had my Expedia confirmation #. They worked around it and put us in a room anyway. I think the place is good but probably need a little bit more maintenance. I did not stay too long in there since it was a quick trip

I got sick for some unknown reason and the manager had a dr come to my room to check on my and my friend's daughter conditions. The dr not only gave us what to buy at the pharmacy, she also told us what to eat and drick for a few days. We both got better to continue our second part of the trip. Also very proactive to fix things in the room.

I found very strict rules that requires showing documents for all the people staying at the hotel even children at registration. I do not want a hotel making copies of my passports due to data privacy concerns. I have a stronger saying for information on my children, I find that unnecessary and too much. It took a lot of time at registration due to extra paperwork.

Shower head need replacement and shower door did not close. Toilet need repairs. Mist hold level for flushing. Smiling friendly staff

It was clean and nice, great staff very friendly..

I would only recommend it if low budget. The price is great for what you get. Localizado con haceso a todo.lo malo son las camas y los cuartos sin ventanas. El desyuno is ok. the staff helpful depending who's on shift.

love how spacious and comfortable the rooms are....nice pool, great breakfast. The only bummer is the absolute ridiculous amount of time it takes to check in. I understand about gov't paper work, but it is REALLY awful at this hotel. They've GOT to change how they handle all of that.

I stayed at a hotel with a friend for 4 nights over the carnival period. The hotel staff said they could not provide 2 room keys, we were given 2 different reasons by 2 different staff. 1 said that they just can't and also they didn't have enough, the 2nd said that if they gave a second key then the other one would deactivate. The rooms were nice and cosy, however we did have an issue soon as we got there - there was no hot water so they managed to move us to another room. The water issue happened again but this was rectified. The lift broke everyday in my stay, they managed to fix them but in their own time I liked the location of the hotel, the staff were friendly but just very slow. The food by the pool is very nice

3rd visit at this Hotel i return for the value , the service and the Pool open late till 21:30 . I only have 2 complaints one of the towers has no hot water . I did 2 different stays 3-4 days on this trip the food in August was delicious . On this trip breakfasts were good but had 1 meal lomito cerdo bone dry and another meal at pool punta de Anca i had to really fight to cut to edible pieces . I will avoid meals on my next visit but will return

Waw! nice Hotel and since we arrived on February 8 till the 14, 2018 the hotel staff are very friendly the front desk clerks. restaurant waitress, housekeeping and the bell boys are the best in best service to the clients my family and I very happy will be back for sure to the Howard Johnson .

I have been to so many Hotels in Barranquila Colombia but by far the best Hotel

I was in Barranquilla for a long weekend. The hotel was very nice and cozy. I am a non spanks speaker but the staff was very accomodating.

Was a clean little hotel that was central for carnival... and pretty cheap!!

Generally good, Great breakfast buffet. Sadly the pool was closed the first days we were there.

The staff is truly exceptional. They make extraordinary efforts to assure the comfort of their guests.

The room was larger than I expected, excellent amenities, super restaurant, but above and beyond were the excellent people. The service was provided with friendliness and attention to care. I was impressed and enjoyed my stay very much.

The hotel room had dirty sheets and the beds were old and uncomfortable, and the staff was impolite. The worst part of my trip to Colombia was when I was forced to undergo a full-body X-Ray with no protection for my vital organs upon leaving the country, and that if I refused the government would place me in prison indefinitely until I complied. This was the worst experience I have ever had in any country in the world. Travelers beware. If you travel to Colombia, you WILL be forced to undergo a full body X-Ray with no protection for the vital organs, upon leaving.

A fantastic staff...very accomodating... room was so nice and spacious...renovated bathroom...great restaurant... terrific deal for the price. Highly recommended!!

I've been on lot of vacations and stayed in many hotels but this hotel was probably one of my favorites! The staff was so accommodating and were always very helpful when we had questions. The room was very beautiful and spacious. I will definitely be staying here again on my next trip to Barranquilla!!!!!

The location is very good and you have all kind of businesses, the cleanliness of the room, comfort and the quality of services are very good. this my second time staying at this hotel. I recommend this hotel, don't expect any luxury for the price.

Great value. Excellent breakfast. Slow checkin process.

This hotel is located in the heart of the city is surronded by all sort of stores and supermarkets. The rooms are from medium to large size and some of them come with a terrace. Breakfast is icluded, which consist of scramble eggs fresh fruit small bread coffee or tea. There is never a shortage of cabs that will take you to any part of town. Lots of air conditioning, small gym and a pool. I really enjoyed my stay at Howard Johnson Versalles Hotel.

The furniture looks a little mistreated but the service is amazing. Could not be better.

very satisfied with the room service, and other services

We arrived from our bus late at night and the hotel didn't have a record of our reservation (I am an expat living in Colombia and travel to Barranquilla frequently and am very familiar with the standards of service in Colombia). I showed the front desk clerk my confirmation and he insisted I email it to him or he couldn't do anything about it even though they did have vacancies. I asked to add a second adult to the room and he said he could not because that is not what the reservation from hotels.com said. He kept insisting to see my passport even though I have a cedula. He was rude and unaccommodating and spoke no English. I booked a suit. When we got to the room there was a king sized bed, and no other furnishings other than the t.v. The picture with my reservation showed a two room suite with a bar and furnishings in one room and the bed in another. There was a large Jacuzzi tub in the bathroom, but the jets didn't work. The common areas of the hotel are well kept including the pool area. Breakfast is not free it's a part of your booking fee. You are not allowed to enter with food or beverages from outside the hotel so you have to buy from the minibar because there is actually only one restaurant and it is open at meal times only. I wouldn't recommend tourists go walking around at night, take a cab to a restaurant and a cab back. Know that there is not a "make it right" attitude here if you don't get what you expected.

I would have given higher rating except the front desk staff were very un- informed. No one seemed to know much about their city or events. We were there for Carnaval and never straight answers. Nobody could direct us properly - even though my wife's first language was Spanish and I am more than conversant in the language. Everyone was nice just not informative.

Bathrooms were in terrible condition. They do not seem to be a Howard johnson standard. Bad experience.

good hotel that did honor www.hotels.com price. very fast check-in process. took some time to sort out tax that was different than what www.hotels.com posted.

Great hotel, I have been using this hotel for years, my first stay was in 2006, each time it gets better.

Staff is wonderful like in most oft he Hotel in Barranquilla. Its a budget Hotel for rafly 65-70$ a night. Room are very old fashion and corridor quite noisy..no insulation Nevertheless rooms are Clean with basic stuff expected..tv minibar, shower.. Swimming pool is ok. Gym a little poor. Nice terrace on the second floor. The hotel is nicely located with everything nearby. I recommend it to bachelors on business travel for instance..but not really for Family Breakfeast is tipical Costeno and Very good !

it was a good stayed...however no dishes in the kitchenntte

Quite good but the food was awful ...especially the lunch and dinner. It is much better to go to nearby restaurantes for good local food and much cheaper. The staff are very friendly and the pool area relaxing , however, it is very busy with commercial activities and be careful of sales reps trying to sell you package tours. Maybe not ideal for a romantic stay but ok for business use.

Very small rooms

Nice, Clean, close to everything and the most important the staff was the best!!

no one spoke English. the front desk was not very knowledgeable. the cleaning service was great. the gym was the saddest thing I have ever seen. the hallways smelled like stagnant air. the restaurant is overpriced for the quality of food.

My 4th stay. Staff here are friendly, and capable. I'm only aware of one, in management, that speaks fluent English. My Spanish is poor, but I was understood, and they were patient with me. Bell, and housekeeping staff are very good, too. An older hotel, that has been added on to over the years, and is a little convoluted, but is clean, and quiet. My first stay was in a regular room, which was good but not spectacular. If you can, choose the suites! They are wonderful, and will have one or two balconies, and a huge patio. There is also a very nice pool, with a nice, and attentive staff. Directly over the lobby is a common use patio. very cool, and always breezy. In the lobby are computers, and a business center, which I haven't used. Also a weight room, which is adequate Restaurant and free buffet are way above average...serving, surprise! Colombian food!. I have encountered one or two indifferent waiters, but all the regular (the people I recognize, over a couple years) staff are super. you will not be disappointed at any meal. And try the coffee! Once outside, you are on a quiet city street, in a vibrant business district. everything you need is within walking distance; from small, street food stands, which I love, to high-end restaurants. Parks. Anything else is by taxi, and they are fast and cheap. The trans-metro bus is only two blocks away. Purchase local Sim cards, change money a few steps away. Security is very good. Room safes. The area is safe to walk.

Hotel and staff are very good for the price. Surrounding area is lacking but taxis can get you anywhere.

Nice, clean, comfortable venue with attentive staff and affordable restaurant and services. I would go back again.

Not enough English speaking staff, but courteous and helpful. They seem to have issues with the plumbing at this hotel. They seem to cater to businesses more, than the average traveler/vacationer. Wifi spotty in certain areas.,

If you like COLD showers, BAD beds, NO internet, POOR service then by all means ignore this warning and check in to the hotel.

I have stayed at way better hotels with similar prices.

limited menu in resturant. room was ok no windows no good you feel closed in.

Very good service for the price and would definately stay here again.

Hotel is clean, beds are comfortable. Price is good.

Great people and in the heart of the city This is a great hotel to really get a feel for the people and culture

The toilet was running all the time. I asked for them to fix it while I was out and they did not get to it. When I got and complained they moved me to a very nice suite for the remainder of my stay. The staff was not overly friendly but they were professional.

The room was spacious and comfortable. Free breakfast was a plus. I did have problems with the front desk and their inability to speak English and connect outside calls to my room. An English speaker was put on hold and the front desk would not or could not understand them or connect them to my room number.

They gave me two full size beds push together to make a king size bed.

The staff is friendly and helpful, but not all speak English. The setting is nice, the pool is really great. Hot water was plentiful, water pressure good. I enjoyed my stay overall.

In Barranquilla, this is a reliable hotel. It is in the downtown area, has reliable internet, a free breakfast that is decent and it is reasonably-priced. I have stayed here 3 times and will stay again. In Colombia, there are a lot of surprises and hotels that call themselves 5 star are actually 3 star. This is similar to what you would expect from a mid range chain hotel in the States. This hotel is honest, reliable, the people are good. The same people have been working here every time that I have stayed here.

Beds where not comfortable and room doors where had to be shut hard which caused guests to regularly shut them. Employees are very nice like most people from Barranquilla.

We always stay at this hotel when we visit Barranquilla. It is centrally located and a great value for the price. The staff is very friendly, the rooms are clean and comfortable, and the restaurant has a great menu with reasonable prices. I would recommend this hotel to my friends.

1st room a disaster,made me think I was in a oversize closet,terrible bed,one hard mattress on wooden slats,bathroom, size of a postage stamp..didn't even have a glass to drink out of..no chair in the room,changed to better room following day for additional price..There are better hotels in Barranquilla for the same price..I would have changed hotels the second day if I had not prepaid in full... On the plus side, staff very friendly..

Good reception, fast checkin and checkout. Good breakfast. Very convenient for business travel.

The cost for the room and complimentary breakfast should have also included supper. The bathroom was spacious, BUT when we showered, water almost coverd the complete floor. A three inch wall needs to be built to encirlce the shower floor space to avoid water from spreading all over the bathroom floor. Maybe when someone ends up slipping and falling and hurting themselves they'll wise up.