Holiday Inn Manchester-Media City UK by IHG

We stayed here because it is a 2 min walk to the Lowry. The metro brought us straight to the hotel from Manchester Picadilly, just 1 min walk. The reception and bar staff were very friendly. The breakfast was good value for the cost and the breakfast staff were exceptional. The bedroom was extremely clean and tidy and the beds were comfy.

Good room. Friendly staff.Couple of glitchs. No plug for bath and check out seemed understaffed at times leading to queues.

Lovely venue, friendly helpful staff rooms clean although floor tiles loose in bathroom but only slightly

Great area

Check in was at 2pm but there were no rooms available. We checked in during the evening and the room was basic. The toilet seat was broken and the room was tired looking. We ate in the restaurant at 8.30pm and I asked for a vodka and Diet Coke and was given a Diet Coke. I asked again for a vodka and was told that it was in the glass but it didn’t seem so as it was only a single. There was actually no liquid in the glass, only ice. The waitress took the bottle of Coke and the glass away and came back with the Diet Coke in the glass and said it had vodka in it . I couldn’t taste any. The meal was very average. My husband had a ribeye steak which was gristly. I had a Malaysian curry which tasted like a microwave meal. We would not eat here again.

Location excellent in media city and adjacent to multi story ( don’t park outside hotel). Room was large and airy and breakfast was excellent. Staff all amazingly friendly and helpful. I’ve noticed a big change in holiday inn over past few years but this is by far the best I’ve used. Thank you.

Overall of our stay was good. I will recommend

Staff were very friendly and helpful, especially Sarah on reception and Karin at breakfast.

Very,very friendly staff,great team

The staff was welcoming from the front desk to the restaurant. Rooms were clean and spacious. Location was great for us! We stayed to check out Coronation Street and it was a quick walk over to the studio and to pubs and restaurants where we had a pint with a couple of Corrie stars!

Lovely, clean, allowed early check in, extremely nice staff and close to where I needed to go!

Very friendly staff,easy check in and outs

Great hotel booked at short notice Thank you!

Clearly set up for business travel with a huge desk taking pride of place in the room. The area is not very busy at the weekend. Couldn't make us a cup of tea in the evening at the bar.

Excellent front desk staff. We were early for check in and had to wait for the room and they ended up giving us a larger room. A mini fridge in the room would have been a nice addition.

Clean , bright airy rooms. Staff so helpful , nice area and easy to get to centre of Manchester

Lovely hotel , exceptionally clean. Great helpful staff . Easy access to multi storey parking next door

With a peanut allergy the restaurant staff were excellent in making fresh food to rder, very considerate

As always our stay was brilliant. This is now the 4th time I have stayed at this hotel. The only thing I would like to see and this is a personal choice is a few more bread options for breakfast, like bagels for example (even more so when there is a big sporting event like the marathon weekend or half marathon weekend). Apart from that, everything was spot on as always.

Great location for bars and restaurants.

Liked it. It was a peaceful area and had good vibes there. Breakfast was nice. A bit inconvenient that you have to park in a multi storey car park but I guess not their fault.

Nice clean rooms, quiet staff, friendly, and helpful. Some items at breakfast were unavailable.

A really clean room, recently decorated. Convenient location which was easy to find and parking was close by although expensive.

This hotel was very clean , pleasant staff and room was very spacious and all amenities

Was amazing, staff were very polite and helpful, room was clean and facilities provided were amazing

Thoroughly recommend - staff really welcoming and the room was lovely. Loads of parking. Room had really nice vegan toiletries - shampoo, conditioner, lotion.

Excellent stay - staff were helpful, friendly and very professional.

Perfectly acceptable room, USB sockets would be nice and plugs on both sides of the bed too. Bathroom sink plug operation was so stiff it was virtually unusable. Breakfast well organised although they really need to fix the leaky coffee machine! Nice touch of an offer of free toiletries although as it turned out there were no combs - need to deliver if you make this type of promise!

Convenient location for O2 Victoria warehouse. Good sized room for a standard rate room. Staff were really friendly, helpful and professional.

Nice and clean environment. Staff were very friendly and helpful. The restaurant staff were particularly very hard working & polite. They replenished well prepared food (breakfast), so no need to hang around for long. They also made sure tables were cleared up once vacated by the guests - so we didnt have to look at dirty utensils while we dined. The only problem we had were the lifts, as they always took longer than expected to arrive.

Pleasant stay. Check-in went well...

Convenient and comfortable for a night in town.

Great service, friendly staff, very helpful with our needs. The food was nice in the restaurant. Room was fine for our needs, bed comfy, quiet no disturbances. Would stay again if at The Lowry as so near and nice stuff around to eat and drink if had more time.

The main reasons we booked this hotel was because it is close to the events we booked and was within walking distance of the events. The hotel is very pricey but did was clean, had spacious rooms, and comfortable beds. The hotel has a restaurant which was okay. The day we were leaving, there was a huge marathon with ++ streets blocked off. We asked the reception staff for suggestions on the best options for us as we had to be at the train station fairly early; unfortunately we did not find the reception staff to be overly helpful as they didn't offer any suggestions! Regardless of reception, the hotel is is very nice.

Another comfortable stay at this hotel. Breakfast was great with food hot and staff very friendly and quick to clear tables. Check in and out very good.

Excellent hotel with great staff. Old Trafford and some nice restaurants within walking distance. Nice walks along the river. Tram 1 min behind the hotel. Would definitely stay again

Excellent place to stay.

The a really good hotel in a great location. Staff were excellent. Breakfast was really good.

I had lovely night stay on 9/05/25 lovely clean hotel and beds cofmy and nice clean rooms did not really any noise either, only prob I had was on 8 floor did email hotel couple weeks b4 to say need ground floor but never answer my email, and don’t do lifts so at walk up 8 flights stairs it was bit much that was my only downfall

great as always

Friendly helpfull staff.. clean quite rooms.. very secure... Discounted parking.. Bar prices for drinks a bit steep.. but overall a good experience and good value for the price

Great location, nice and quiet at night with spacious clean rooms.

Spacious room, lovely bathroom with a bath. Bed was not very comfortable but the room was nice.

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I was pleasantly surprised at the quality of this hotel. The room was comfortable and provided everything we needed. The breakfast was delicious. The ambience and style aesthetic of the hotel was very nice. Off site parking nearby, was subsidised by the hotel and priced as you might expect for such a location.

Staff amazing/ breakfast great/ good location

Friendly reception and clean and tidy room. Breakfast good and staff very helpful.

Lovely. As expected.

Good hotel and location is great for Old Trafford

Brilliant & relaxing

Great location

Really lovely location and helpful staff. Couple of issues with the room though, the aircon/heater in the room was extremely noisy. The TV was wonky and there was only hot water in the bathroom sink tap. Nice breakfast.

Generally good hotel. Clean, quiet, bit dated

A lovely hotel in a great location and close to local amenities.

Brilliant location. All staff were very friendly and extremely helpful. Good sized room. Excellent breakfast. Would definitely stay again

Reception staff so friendly and welcoming

First stay at Hokiday Inn at Media City, generally use another hotel close to this one. This time due to room rate went another way, and so glad I did. The welcome was warm and inviting, the room was excellent and the breakfast leaps ahead of the other property used previously - certainly now my choice for Media City - see you soon!

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Convenient transportation

Convenience

Room was a good size and comfy. Not expensive and convenient location for our stay

Only issue we had was that the TV was outdated for the smart apps so both BBC iplayer and ITVX were not working.

Second stay at this hotel and honestly can’t fault it. We stayed in a twin room on the 12th floor. Room has kettle and a fridge and a good view. Beds were clean and made daily, cups and glasses replaced with clean and rubbish removed. What makes the place amazing is the staff. Friendly and chatty, it’s a lovely atmosphere. The breakfast is delicious and the breakfast staff are so helpful and pleasant. This is my second stay and I’ve booked a third. Co-op and Greggs a 2 minute walk one way and restaurants and The Lowry a few minutes the other.

A lovely stay in a very nice and comfortable hotel in a great location. Sarah E on reception was excellent!

The hotel is in a good location, I had a great view from my room. The staff at check in were great, very helpful. I’ve marked my review down as the room was so hot that it was uncomfortable . The heating controls were very old and didn’t do much! The parking was expensive at £24 for less that 24 hours

A great position on the putskirts in Media City. Serviced well by trams. The trams took us to victoria and the AO arena and got us back at 11 :30 pm. No issues. Food accomodation excellent.

Nice location clean hotel. But bed was so uncomfortable, mattress bowed in the middle. Green light in bathroom glowed all night and kept us awake. Noisy external doors randomly scare the life out of you

Most of our stay was very good but very cold in bar area which made it very uncomfortable

The Media City is relatively new and the whole area is well designed, impressive and well kept. Convenient for Old Trafford.

Really great holiday. Woukd use again

Check in was really friendly and helpful with where we wanted to go. The room was spacious and clean. Breakfast again was welcoming and really nice food. Check out again friendly. No complaints from us.

Great environment and staff. Easy walk to old trafford and various food choices around the area.

I was disappointed upon arrival to find that a £50 deposit was needed, this was not in any documentation prior and was made to feel it was because I wasn’t trusted to stay without causing damage of some sort!

Really happy with this hotel and would absolutely stay again. The bed was super comfy. We stayed on the top floor with a floor to ceiling window and a great city view. Literally across the water from The Lowry theatre which was the purpose of the stay, just a 5 minute walk. Awesome breakfast. Great stay.

Excellent for a hotel of this rating. Staff were very pleasant and helpful. Room was spotless and very comfortable. Convenient to Old Trafford and right beside tram for easy access to city centre. Would stay again.

Helpful friendly staff. Clean quiet room. Bed was a bit soft for me. Good breakfast. Great location. Right next to the tram.It would help if the website had better directions to the car park.

Overnight before Old Trafford. Great location with suitable local amenities

Good new modern conveniently situated hotel with shopping centre and loads of restaurants within easy walking distance, nice room at sensible pricing, good breakfast.

All good, friendly staff and good location

Nice view. Room was fine 2 single beds as booked. Stayed here before and had a fridge which was handy but this time it was just an empty space so not sure why. Tea coffee facilities with some little biscuits. Toiletries in the bathroom. We stayed for 2 nights and they replaced all the towels which we didn’t need replacing. Breakfast was lovely, buffet cooked and cereals fruits, tea, coffee, juices and pastries all available. Would stay here again. Nice to walk around media city and handy if you want to go shopping or to Salford Quays. Tram ideal it’s only a short walk to the nearest tram which takes about 20 minutes to get to the city centre. Would recommend and happy to stay again.

Bad bad bad place to stay

As always the staff are brilliant - welcoming, helpful & genuinely seemed pleased to see you! The only thing that lets the hotel down is the food - no wonder Deliveroo does such a roaring trade! I usually have breakfast in my room but this time chose to meet up with a colleague and went for a continental. It was understocked, range limited and the Danish pastries were raw! Not a great memory. Next time we will go out!

Efficient check in and check out . Better information on parking at the hotel sent prior to the stay would be helpful

Was attending an event at Media City Doc 10. Hotel is ideally placed for this and also the Trafford centre and Manchester united football grounds. A comfortable hotel with good size rooms, shower in bath and nice amenities. Good but overpriced breakfast .

Lovely room very happy with the staff and breakfast

Great expierence, and all the staff went above and beyond to help us with directions and where to go. Very convenient location, right across from the train station :)

Although a little far away from what I wanted or needed as I was attending an event in the town centre, the hotel was excellent, easy to find, Uber rates made getting to and from a cinch and I would definitely go there again

Good hotels for staying at the Quays.

Always like here

Great stay - 2 nights for business - room was very clean - reception and breakfast team very friendly - only downside was a loud noise when in room - told reception however when they arrived couldn't hear anything -noise persisted all night - - it sounded like banging - could have been pipes ?

Basic but good . Staff are always great , couldn’t fault them !! Near shops , restaurants etc

Just round the cirner from the car park , Comfortable and clean nights stay, close to the quays couple of mins walk. Breakfast was tasty and lots of choice would use again if needed.

Great location for what we were there for. Hotel views from windows is amazing. Staff were friendly and helpful. Hotel and Room was clean and a good size but bed was uncomfy, sagged. There was no plug for the bath, floorboards creaked and noisy plumbing. Breakfast was average.

Very nice reception when we arrived also Amy who looked after us at Breakfast time was super

All staff great and efficient

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The flooring in the room was very old and made loud noises when you walk, thebeds were poorly made, the mirrors were dirty upon entry

Fantastic hotel in the midst of Media City Lots of restaurants and tourist attractions Loved the staff and rooms were super clean and modern Breakfast wasn’t great very crowded and had run out of most things However would definitely stay again

Perfect location,very close to Old Trafford stadium.Very nice and clean.Beautiful neighbor,a lot of options for food.Close is big mall for shopping.I spend 3 days with my son and we have amazing stay.