plaza de la paloma
plaza de la paloma, Coatzacoalcos, Mexico- Park
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About this hotel
Convenient Location and Amenities
NH Coatzacoalcos is situated in a bustling shopping district, offering free parking and Wi-Fi, a hot tub, and a gym. Guests also have complimentary access to the adjacent Britannia sports club.
Stylish and Comfortable Rooms
Each air-conditioned room is elegantly furnished with wooden decor, featuring cable TV, a minibar, and a private bathroom for utmost comfort.
Culinary Delights and Event Spaces
The hotel's restaurant serves a delightful fusion menu of Veracruz cuisine with international flair, while spacious meeting rooms cater to business needs.
Book your stay at NH Coatzacoalcos now to experience a perfect blend of convenience, comfort, and culinary excellence.
Nearby Attractions
La Paloma
La Paloma, Calle John Sparks, 96523 Coatzacoalcos, VER, Mexico- Memorial
plaza de los juegos olimpicos
plaza de los juegos olimpicos, Coatzacoalcos, Mexico- Park
Important Information
Photo identification and credit card are required upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, the restaurant opens for buffet breakfast and a la carte at 7:00. Room service is available from 7:00 – 23:00.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 450 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Pets allowed
Lift / Elevator
Laundry
Tour desk
Meeting/banquet facilities
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Parking garage
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Key card access
Room Types
Standard Double Room
Up to 2 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
This air conditioned room features wooden furniture, a work desk, free WiFi and a flat screen cable TV as well as a mini-bar. An alarm clock, ironing facilities, and an private bathroom with bathtub are also included.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditioner
Standard Triple Room
Up to 3 guests22 sqm3 Twin bed (90-130 cm wide)
This air conditioned room features wooden furniture, a work desk, free WiFi and a flat screen cable TV as well as a mini-bar. An alarm clock, ironing facilities, and an private bathroom with bathtub are also included.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Standard Double Room with Extra Bed (2 AD + 2 CH)
Up to 4 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Standard Double Room with Extra Bed
Up to 4 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Standard Triple Room with Extrabed (4 AD + 2 CH)
Up to 6 guests22 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Sleeps
Up to 6 guests
4 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
22 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Junior Suite Double
Up to 2 guests38 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
38 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Standard Room (Extra Bed 2 Adults + 1 Child)
Up to 3 guests26 m2
1 Double Bed and 1 Twin Bed or 3 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 3 guests
2 adults · 2 children
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableFree Local callsBlackout drapes/curtains
Standard Room (Extra Bed 3 Adults)
Up to 3 guests26 m2
2 Double Beds or 1 Twin Bed
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 3 guests
3 adults
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableFree Local callsBlackout drapes/curtains
Standard Triple Room (Extra Bed 6 adults)
Up to 6 guests26 m22 Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
2 Double Beds and 2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 6 guests
6 adults
Beds
2 Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterDaily housekeepingHypo-allergenic bedding availableFree Local callsPremium beddingFree WiFi
Standard Room (Extra Bed 4 adults)
Up to 4 guests26 m2Queen Bed (150-160 cm wide)
1 Queen Bed OR 1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
Queen Bed (150-160 cm wide)
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterDaily housekeepingHypo-allergenic bedding availableFree Local callsPremium beddingFree WiFi
Standard Room (Extra Bed 2 adults + 2 children)
Up to 4 guests26 m2Queen Bed (150-160 cm wide)
1 King Bed OR 1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen Bed (150-160 cm wide)
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterDaily housekeepingHypo-allergenic bedding availableFree Local callsPremium beddingFree WiFi
Junior Suite
Up to 2 guests36 m2Queen Bed (150-160 cm wide)
1 Queen Bed OR 1 King Bed
391.4 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
36 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningBathrobeDeskPrivate bathroomHeatingSlippersSatellite channelsElectric kettleBottle of waterWheelchair accessible
Standard Room
Up to 2 guests26 m2Double bed (131-150 cm wide)
1 Double Bed OR 2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableFree Local callsPremium bedding
Standard Triple Room (Extra Bed 4 adults + 2 children)
Up to 6 guests26 m2Double bed (131-150 cm wide)
1 Double Bed OR 2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
26 m2
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsBottle of waterDaily housekeepingHypo-allergenic bedding availableFree Local callsPremium beddingFree WiFi
Standard Triple Room with Extrabed
Up to 6 guests22 sqmDouble bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
22 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningDeskToiletPrivate bathroomSatellite channelsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperShampooConditionerBody soap
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(255 total)
Provider-sourced guest reviews.
3/10
Reviewed Sep 4, 2026Ubicación
Baño asqueroso, cama arrugada, extractor asqueroso,
5/10
Reviewed Sep 4, 2026La ubicacion
La puerta del baño se atoraba como con seguro, olía a humedad, las camas viejas y olía a drenaje dentro de la habitación
7/10
Reviewed Aug 31, 2026La ubicación y la variedad del desayuno.
el sofa del cuarto estaba sucio, con manchas, la taza del baño también estaba manchada, las sabanas tenían manchas, y las toallas muy percudidas, en el restaurante, las sillas están muy sucias, manchadas.
9/10
Reviewed Aug 29, 2026La amabilidad del personal
Faltó un poco de limpieza
7/10
Reviewed Aug 27, 2026La limpieza
Las toallas lucen muy lavadas y asperas
5/10
Reviewed Aug 24, 2026Esta cerca de otros establecimientos como para hacer compras, ir a comer etc,
Me dieron una habitación que tenia un aire acondicionado muy viejo , no tenia control y hacia mucho ruido , no pudimos dormir y también encontramos dos cucarachas en la habitación.
9/10
Reviewed Aug 14, 2026Todo limpio la habitación muy cómodo
Solo ponen 1 toalla para baño, bajas a pedir y no te la llevan
9/10
Reviewed Aug 14, 2026Muy limpia la habitación
Solo ponen una toalla para baño aunque estén 2 personas, poco contestan en recepción para pedir algo y baje a pedir y nunca me llevaron la toalla de los demas todo muy bien
10/10
Reviewed Aug 9, 2026Las camas muy comodas
9/10
Reviewed Aug 5, 2026La cercanía a centros comerciales
9/10
Reviewed Aug 2, 2026Buena ubicación por lo cercano a tiendas de conveniencia
Hubo falla eléctrica y tardaron más de lo normal en activarla
10/10
Reviewed Jul 24, 2026exelente servicio
4/10
Reviewed Jul 21, 2026No tenían servicio de cable. Habitaciones con problemas de llaves de agua, olor a humedad..en general falta de mantenimiento. Hotel viejo
10/10
Reviewed Jul 18, 2026La atención y que permitió que se.quedarán mis mascotas. El buffet está riquísimo y la atención excelente.
El agua de la regadera no sale caliente y que hagan un cambio de toallas, se ven muy percudidas y no da tanta confianza secarse la piel con ellas. Los únicos detalles 🙈
10/10
Reviewed Jul 17, 2026excelente atención y servicio de los trabajadores y especialmente de la sra Graciela de limpieza excelente servicio y apoyo
8/10
Reviewed Jul 16, 2026Limpio
Todo bien
3/10
Reviewed Jul 9, 2026Location is good.
The checkin took 20-30minutes per couple and charged us a person rate of 450 pesos per dog.
8/10
Reviewed Jun 28, 2026Ubicación
Le falta mantenimiento exterior
9/10
Reviewed Jun 25, 2026me parecio completo para el precio
el baño esta muy pequeño y con cortinas
7/10
Reviewed Jun 10, 2026No querían respetar la reservacion
9/10
Reviewed May 19, 2026La habitación amplia. Atencion del personal y la limpieza
Su puerta principal de acceso no funciona
10/10
Reviewed May 18, 2026Excelente atención de personal muy amables y atentas
10/10
Reviewed May 16, 2026Todo me gustó, estaba muy cómodo.
La puerta del baño no se si estaba inflada Pero se atoraba y era difícil de cerrar y de abrir.
8/10
Reviewed May 7, 2026EL AIRE ACONDICIONADO ENFRIA POCO
8/10
Reviewed Apr 28, 2026La falta de variedad de alimentos en el restauran
8/10
Reviewed Apr 1, 2026ME GUSTA SU UBICACION
BUENO NO ME GUSTÓ QUE INVITÉ A UNOS AMIGOS Y FAMILIARES AL DESAYUNO Y EL DÍA DOMINGO NO TENIA COMPLETO EL DESAYANO, ADEMAS DE QUE UNA VEZ QUE SE TERMINE LA HORA NO TE OFRECEN SI EL SERVICIO CONTINUA CON EL PRECIO A LA CARTA DEL RESTAURANTE DEL HOTEL, DECEPCIONÓ A LAS PERSONAS Y ME DIÓ PENA. ADEMÁS DE QUE NO ESTUVIERON PENDIENTES DE LA MESA SINO QUE HASTA QUE LES LLAMABAS SE ACERCABAN. LA OTRA QUE NO ME AGRADO QUE NECESITABA REVISAR MI VUELO PARA EL REGRESO A MI CIUDAD, Y DESAFORTUNADAMENTE YA NO MANEJAN EL SERVICIO DE RENTA DE COMPUTADORA. POR ÚLTIMO, SI HAS RESERVADO PARA DOS PERSONAS, NO ENTIENDO POR QUE SOLAMENTE EN LA BAÑERA ME PROPORCIONAN UNA TOALLA PARA SECARSE, TIENES QUE PEDIRLO PARA QUE LO TRAIGAN Y SI ES MUY NOCHE YA HASTA PENA DA MOLESTAR.
10/10
Reviewed Mar 30, 2026La habitacion
Todo bien
5/10
Reviewed Mar 29, 2026Comodidad de las camas
No enfriaba bien el clima, se sintió calor en la habitación 306
8/10
Reviewed Mar 9, 2026Las cortinas fueron muy tenues, por la mañana se ilumina demasiado la habitación.
10/10
Reviewed Mar 3, 2026Good value for price
10/10
Reviewed Feb 24, 2026todo, la atención excelente
no tengo comentarios, todo estuvo excelente
2/10
Reviewed Jan 29, 2026Ontbijt oké. Personeel doet wel zijn best, kregen andere kamer na klachten.
Locatie slecht, run down seaside stad. Sterk verouderd hotel, Gore lakens en handdoeken, met gaten en regels, 2 verschillende soorten lampen qua sterkte. Vloeren met kapot, versleten laminaat, verf spatten op grond, gaatjes in bureau etc.
7/10
Reviewed Jan 20, 2026REGULAR
LA HABITACION ESTÁ MUY DESCUIDADA
3/10
Reviewed Jan 20, 2026el tema de la limpieza, falta mucho por mejorar y el olor a humedad de las habitaciones...
9/10
Reviewed Jan 20, 2026La ubicación, bastante buena y el amplio estacionamiento. El espacio de la habitación es muy amplio.
No me gustó que no hayan respetado la reservación que se realizó con casi dos semanas de anticipación.
7/10
Reviewed Jan 19, 2026Buena ubicación, te reciben con canapés e infusiones
Las instalaciones necesitan mantenimiento. Las alfombras de los pasillos están sucias y huelen mal.
10/10
Reviewed Jan 19, 2026todo exccelente
5/10
Reviewed Jan 16, 2026The rooms are ok, good size. Location ok
The hotel didn’t offer any drinking water, nor was any in the room. Can you imagine no drinking water in a 90 + degrees 🥵. Come on.
9/10
Reviewed Jan 15, 2026Exelente Servicio
8/10
Reviewed Jan 15, 2026Cleaning Quite
No hot water
6/10
Reviewed Jan 12, 2026El desayuno bien pero las instalaciones muy deterioradas la cama y blancos igual
la limpieza y recepcion
10/10
Reviewed Jan 1, 2026Todo el hotel está bien
9/10
Reviewed Dec 28, 2025El hotel muy cómodo,con una buena ubicación muy cerca de comercios y restaurantes.
Las recepcionistas. No son tan buenas en lo que hacen.
7/10
Reviewed Dec 27, 2025Bien ubicado
Si es un hotel muy sencillo, se ve descuidado. Pero para ciudad de paso, esta bien. Sobre todo porque es pet friendly
7/10
Reviewed Dec 8, 2025Bien
Faltaba una toalla ; pedimos una Plancha ; nunca llego
7/10
Reviewed Nov 30, 2025El desayuno deja mucho que desear. Creo es su área de oportunidad más fuerte. Y sobre todo, cuando comparas calidad del desayuno y precio, el abismo se hace más grande. En otras palabras, el desayuno debería de estar a la altura de su precio en el hotel, que, comparado con el menú de otros hoteles en la zona, es mucho más económico y de mejor calidad La encuesta es otro de los mecanismos que tienen bastabte ortodoxo. Es muy extenso y no se piensa en el cliente
desayuno y encuesta
2/10
Reviewed Nov 24, 2025dirty, horrible wifi, overpriced
4/10
Reviewed Nov 22, 2025The room when coming in looked nice and clean, the food and the pool.
The attention the staff had, had to call a few times for a phone service or to fix the tv and to tody the room when i was gone no cleaning crew was saw my card on the door to tify the room again. The other issue was i didnt have no towels in ny room only one out of a two bed room.
8/10
Reviewed Nov 19, 2025Bien
Nada
8/10
Reviewed Oct 12, 2025Muy bonito
8/10
Reviewed Oct 9, 2025..
8/10
Reviewed Oct 9, 2025Buena estancia
8/10
Reviewed Oct 6, 2025buen hotel con buenas opciones para hospedarse
8/10
Reviewed Oct 2, 2025Me agradó la estancia.
10/10
Reviewed Sep 16, 2025Muy buena relación precio y calidad. Todo muy bien y volvería a hospedarme nuevamente
10/10
Reviewed Sep 8, 2025All good
6/10
Reviewed Sep 7, 2025Instalaciones descuidas les falta mantenimiento . Las toallas en malas condiciones . No hay agua caliente en la regadera
Las instalaciones .
4/10
Reviewed Sep 2, 2025Doesn’t exist any kind of maintenance
10/10
Reviewed Aug 24, 2025Bueno y cómodo
10/10
Reviewed Aug 24, 2025Está limpio pero ya están muy maltratados o viejos el mobiliario y piso del cuarto
8/10
Reviewed Aug 24, 2025Me asignaron un cuarto en la planta baja y feo Toallas viejas No había plancha, tampoco secadora de cabello y no había teléfono Había un sillón que olia ahumada
6/10
Reviewed Aug 21, 2025Fácil acceso Lo que no me gustó fue que en internet decía que tenía vista al mar. cuando reservé y cuando llegue solicité vista al mar. No me dieron y ni siquiera me informaron de eso. La srita de la recepción da muy poca información. En l aTV no se puede acceder a internet ni aplicaciones como Netflix
10/10
Reviewed Aug 20, 2025Muy bien y petfriendly
9/10
Reviewed Aug 18, 2025EL DESAYUNO ESTA DE 10 MUY BUENO EXCELENTE
QUE NO HABIA AIRE ACONDICIONADO EN LOS PASILLOS Y EN LOS ELEAVADORES DEL HOTEL
10/10
Reviewed Aug 16, 2025El buffet muy rico. Y sobre todo sano..!
El costo del café se me hizo un poco elevado..!
4/10
Reviewed Aug 13, 2025Las alfombras del hotel, viejas y sucias El aire acondicionado muy ruidoso. El elevador daba desconfianza, tenia entreabierta la puerta, por lo tanto riesgoso El cafè de maquina del restaurante muy dulce y sin sabor
6/10
Reviewed Aug 10, 2025Al llegar encontré una lata de cerveza abierta en el frigobar y no había jabón para bañarse tuve que pedir lo llenaran
2/10
Reviewed Aug 9, 2025Nada
Que esta sucio las toalla huelen mal el baño huele muy man y el cuarto esta en muy malas condiciones
2/10
Reviewed Aug 7, 2025El check in… no encontraban la reserva. El cuarto estaba sucio, las sábanas manchadas de sangre. El piso roto por el agua del AC. Descuidado en su totalidad, los elevadores no servían.
8/10
Reviewed Aug 1, 2025El precio
El aire acondicionado no funciona correctamente
8/10
Reviewed Jul 30, 2025Le hace falta mejorar en el mantenimiento de la habitación, el aire acondicionado no se podía regular, estaba bloqueado, la cortina estaba descolgada de un lado. Le hace falta una remodelación o mantenimiento.
10/10
Reviewed Jul 29, 2025Todo bien
6/10
Reviewed Jul 24, 2025Falta de mantenimiento en las habitaciones y el baño
8/10
Reviewed Jul 18, 2025Todo muy bien
6/10
Reviewed Jul 17, 2025Shower head was never fixed
10/10
Reviewed Jul 12, 2025Bien ubicada
8/10
Reviewed Jul 11, 2025Todo bien, es pet friendli, lo unico es que la habitaciòn olìa mucho a humedad
8/10
Reviewed Jul 7, 2025Ya algo viejas las habitaciones pero de ahí en fuera muy bien
6/10
Reviewed Jul 2, 2025Las habitaciones están en mal estado pisos, baños muebles televisión sin funcionar
2/10
Reviewed Jun 28, 2025Además cuando llegue para hacer check in, me dijeron que no tenían habitaciones disponibles, de que me sirvió haber hecho la reservación si no las respetan. Fue muy incómodo tener que argumentar con el encargado y ya después por fin me quisieron dar la habitación después de mucho tiempo. Llegamos cansados de viajar todo el día.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Comfortable stay
- •Friendly service
Areas to consider
- •Unclean rooms
- •Poor maintenance
- •Inconsistent service
Cleanliness
6.8/10Frequent mentions of unclean rooms, dirty towels, and overall poor cleanliness.
Service
7.8/10Mixed feedback about staff attention with some positive aspects, but issues noted with responsiveness.
Location
8.8/10Good location mentioned positively in multiple reviews.
Room Quality
6.8/10Comments on old furniture and lack of maintenance were noted.
Amenities
7.3/10Some amenities noted as lacking, such as towels and proper maintenance, affecting overall perception.
Value for Money
8.3/10Value perceived positively, but with some exceptions on breakfast quality.
Food and Beverage
7.8/10Food quality received mixed reviews, particularly for breakfast.
Overall Experience
8/10Overall mixed feelings but some positive experiences balancing negative feedback.