Grand Rezen Hotel Wuxi

아침식사 아주 맘에 들었어요 특히, 포도, 오렌지 쥬스, 두유 지가 좋아하는 음료 찐계란 후라이 완숙프라이 등 다양하게 준비되어 있고 죽류도 맘에 들고요 지 입맛에 꼭 맞아서 맛있게 잘 먹었습니다.

호텔주변 산책하는데 화단이 좀 그랬는데 주기적으로 정리가 필요할 것 같아요

部屋が正しく清掃されていた

エレベーターが来ない。待ち合わせ時間に遅れた。ホテルの規模に対して少ないのか、ソフトの問題なのか、エレベータがくるまでに３分かかっている。おそらくロボットが乗るなどしていて、時間がかかっているのではないか？

precio calidad servicios del.hotel desayuno room.service personal del.hotel

que me dieron una habitacion orientada a la autopista cuando habia pedido una habitacion silenciosa

Value for money with very comfortable room

Room & facilities

Food doesnot have enough vegetarian options

Excellent breakfast and staff. High level gym and pool. Comfortable bed.

Shower area could be bigger.

Good

Fresh, good selection across many ethnic desires. I couldn't really pick anything that that I would call negative. we ate at both eh executive lounge and the the restaurant on the ground floor and the both worked well

The location is a little bad, its super close to the Airport but there is a pretty noisy freeway right beside it. its closeness to the airport is really because of the freeway so its a catch 22 problem

エグゼクティブラウンジで、夕食が食べれたのが良かった。また、トイレがウォッシュレットなのが良かった。

Breakfast was average. Location not bad. Enjoyed the fitness club.

Right after booking, the hotel sent an email via booking.com that they can provide pick up from airport free of charge, When checked again a few days before departure by responding to the email above, they could not be gotten hold of. So made a call but they said pick up will cost 220 RMB, which is too expensive given 10km distance. So I had to ask my local partner to bring me to the hotel.

Personel doesn't speak enough english for international business. Missing vegetarian options at the restaurant.

A good hotel about 10 Minutes from the Airport, prices are kept down by being ~20 minutes away from the centre of Wuxi. There is a subway station 15-20 Minutes walk away and taxis are cheap

Could do with an airport shuttle being this close to the airport, not that much close by.

明明空調沒壞，卻設定令人不舒適的溫度，房內設定根本沒用！

It’s a good experience to live here, clean and safe.

Very nice hotel at a very affordable rate. Then again I'm still searching for that hotel in China where at least at the reception they spoke a bit of a foreign language. The double Trees I've visited in China are otherwise a very solid choice.

Very nice hotel at a very affordable rate. Then again I'm still searching for that hotel in China where at least at the reception they spoke a bit of a foreign language. The double Trees I've visited in China are otherwise a very solid choice.

The hotel is outdated. Rooms were very hot at 29C with no way to control temperature. Smell of mold and broken walls outside hallways. A fan was put in the room. Restaurant food takes long time and is below average. Breakfast food is ok. Hotel is difficult for business travel as in morning for breakfast 100+ kids visiting. Difficult to get coffee.

附近沒商場，出去商場/境點要15 分鐘以上 試過下午打車，10分鐘都沒人接

Good standing, good atmosphere. Not the best spot since it' s located in an industrial area. Not very expensive but on line with the quality rate. The breakfast could be improved to have more international choices

All great

All gpod

Breakfast was ok

Room smelled of tobacco, and there was an ashtray in the room. Dinner in the restaurant was very poor. Staff in the restaurant was not well trained and did not speak English well.

Friendly staff Even after cancellation period already ended I was able to cancel a room we didn’t need.

Food ok, but not special TV without various english programs

Good hotel with excellent breakfast. Rooms are clean and comfortable. No hotel bar found though a small market at ground floor provides basic articles. In cose proximity some small restaurants which are looking outdated.

房間乾濕分離的門關起來有縫隙，洗澡時水會跑出去，希望可以改善，另外希望有免治馬桶

My stay was comfortable and as I expected from past visits. The room was clean and overall I had a pleasant experience. The only minor issues I experienced that you may wish to consider upgrading for the comfort of others is, first, I was unable to adjust the climate control in the room. It was stuck on 21.5 and the up/down buttons were useless. It got cold in the room later in the evening. Second, the TV monitor seems to need adjusting. The program I viewed (CNN) was too large to fit properly on the monitor, so the left, right, and bottom parts were cut off and everything on-screen was bigger than normal. Aside from these issues, everything was excellent. The front desk team was friendly and helpful. I'm very satisfied with my latest visit there.

Dusty room: Not sure if the room is vacuumed or furniture wiped. I'm here for more than 6 weeks now and the the mini fridge louvers, chair legs and edges of floor carpet are full of dust. Poor breakfast service: breakfast often just partially ready at 6.30am, the official start time. The crew would serve themselves first before the guests.

Visited a friend in Wuxi. As a Hilton Hotel Group Member , Double Tree Wuxi was my first choice though the reviews online show hotel facilities are kind of old fashion🏨 Turns out I have made a excellent choice! The hotel upgraded my room to a Suite With very cute and delicious welcome snacks!!! All the staff are super nice,especially the Front office Manager Rita, she’s been extremely helpful during my entire stay !! My Former Employer wants my recommendation for a long-stay hotel in Wuxi, I’ll definitely name this one !

만족합니다. 다만, 우산이 무료 제공이 아닌점이 마이너스네요.

A Doubletree adapted to local China taste, except for the cookies and a comfortable bed. The rooms are clean, functional and offer adequate space. The non-smoking rooms are truly non-smoking which rarely happens in a local hotel. Internet worked well, except in the late evening when it was slow. The executive lounge is in need of a make over. The foods offered was not good at all. The staff is super nice. Good location for business.

The location is good for me as it’s very close to the airport. Staffs are friendly and helpful. My room is clean and got everything I need. Not quite like the breakfast though ( food quality and choices)

가격대비 좋은 경험이었습니다. 좀 외진곳이긴 하나 택시타고 이동하면 되니까 상관없었어요 :)

剃刀が部屋に常備されていなかった。 日本語を話せるスタッフがいて安心しましたが、どのスタッフが日本語を話せるのか見分ける方法が簡単にわかるとありがたかった。

So far so good.

Hotel was good, internet service was not great however and was disappointed the gym was closed.

Very clean and updated room. Key staff spoke English, many did not but that is not a deterrent here. Everyone tried to make your stay as pleasant as possible. Internet not the greatest but it did work. Buffet food variable to Asian palates but plentiful.

Room in itself was according to a china standard international hotel. The lobby reminded me on some very local hotels, nothing Hilton into it. The dinner meals were quite acceptable, however the downfall is the breakfast buffet: egg station is opened only on demand, if you are lucky that an english speaking supervisor is around. no butter, only magarine on offer pastries were very poor level even the hot dishes were screaming China and not western choice.

場所が便利なところにありました。 部屋の広さも十分あり過ごしやすかったです。

酒店在新吴区，出差拜访客户入住非常方便。行政酒廊的酒水和小食选择余地较小。总体来说还满意。

無錫出張時は、このホテルをいつも利用しています。 スタッフの方々とも顔馴染みになり、とても親切です。 部屋はとても綺麗ですよ。 また、朝食にも満足しています。

入住服務不完善、客房滲水發臭 入住2天~雖然最後問題有解決 但是都是我自己處理的! 以後不會再考慮這間酒店!!!

Well maintained and clean, courteous and well mannered staff, the food spread is continental, back support for language and local travel was extremely good. They go the extra mile to satisfy the requirements of the staying customers.

The hotel is nice very clean and modern. The internet is terrible the hot spot from my phone was 10x faster and the only way I could connect to my work. The breakfast is ok lots to choose from but choices are about the same daily. The lounge is ok but getting a beer seems to be a bother since they do not have them out for you to select. The bar was ok but you have to get the servers attention if you want anything. The hotel is nice and very convenient to the industrial area if you are on business. I would stay again if here for business just don’t expect the typical Hilton experience. The euromart down the street has some nice restaurants the circus table is very good.

Staff was very helpful from check-in through check-out and did what they could to accommodate any needs that I had. They were friendly and helped answer any questions that I had and afforded me personal courtesy.

無錫ではいつも利用しています。 清潔感は本当に良いと思います。

房间挺大挺干净的，但是健身房设施相对老旧一些，洗浴处没有任何洗浴用品

The hotel is located in the new district of Wuxi. In terms of location, it's a good choice for businessman visiting the industry area or high-tech area. If you are a tourist, maybe better to stay in the CBD or other hotels next to the lake Tai Hu. The hotel itself is well designed, with a small Jiang Nan style garden in the back. I stayed there during 30-31 March. In the evening of 30 March, it was the Earth Hour 2019. The hotel shut most of the lights in the lobby area and arranged a small event for the guests to join (so that guests can turn off the lights in their rooms i guess). Free drinks and small snacks were provided, and there was live musics. Kids can play to decorate a small bulb (actually it was a small glass pot looks like a bulb). A lot of fun! The team well organised the event. Great work :)

전반적인 호텔 시설은 만족함! 하지만 오래된 호텔이다보니 시설의 노후가 많이 보임! 식당의 그릇등이 깨진 부분이 많이 발견됨, 하지만 호텔 주변에 스타벅스, KFC, 편의점, 식당등이 있어서 좋았음!

Visiting the Double Tree was quite interesting because we found trash left in the room and the executive lounge was very messy. I reported the mess to the front desk and they apologized, and told me they will make it work on the next visit.

Stayed here on a recent business trip as the hotel was close to the site I was working at. The hotel is appropriately grand and the swimming pool was lovely (as it was normally empty), just remember your swim cap. I had a corner room on the top floor which gave great views over the industrial part of the city. The room was huge and the bathroom fabulous with separate bath and shower. Breakfasts were really good with a wide range of options. A special shout out goes to the staff who helped me out when my visa card wouldn't work at a local restaurant and they found a way to pay the bill and then charge it to my room. Also worthy of a mention is the eco park near the hotel, if you are short something to do, its worth the short walk

最初に対応してくれた従業員の英語は、少々分かりにくかったですが、ゆっくり聞けば理解できました。後から対応してくれた方の日本語は、すごくわかりやすかった。バスタブも十分な大きさでした。併設されているコンビニは22時で閉店だったようですが、閉店作業後にも対応してくれました。ただ、ビールが台湾の物しかなかったのは残念です。

We were taken by suppliers to this large restaurant with many private rooms. The food was fresh and very good. The staff very attentive and efficient.The variety of food was amazing compared to when I visited this part of china in 1987.

This* is a pleasure to stay in on any vacation. Rooms spacious hotel clean staff helpful. Food a great selection for breakfast in a buffet style. Fresh hit and plentiful. It looks new with terrific layouts. Would recommend to anyone and I. A tour very reasonable..Nexus tours

Stay there during a business trip in Wuxi. The hotel stuffs are extremely helpful especially in organizing the post express service. Got a full basket express package without losing anything when i arrived. Recommend

Nice and clean hotel. Comfy stay.

Just a perfect location, very beautiful and lovely hotel. Staff was great and could speak some English. The rooms where large and bright. We only ate breakfast but it was very good, hot and lots of selections. You can step out of the hotel and walk along the main street in town, lots of shopping area and restaurants. I would defiantly go back to stay again.

We checked into DoubleTree by Hilton for a night's stay before heading to the airport. The hotel is only 10 mins away from the airport, and about 20 mins or so to city centre by car. Not exactly a convenient location if you are looking for shopping and food very close by with subway station, but taxi fares are very reasonable and it was easy to just go downtown. We didn't use much of the facilities, overall, the hotel room was great - clean with comfortable bed and spacious bathroom; soundproofing was good and TV has a range of international channels. Staff at the reception speaks quite good English. So far, a really pleasant stay for us.

酒店位置在无锡新区，紧邻各个工业园区，方便有新区业务的出差。不过行政酒廊比较小，没有多少吃的东东，所以早餐的话还是到西餐厅好些。

以前から何度も宿泊しているが、朝食が大きく改善しており満足。中国の夏休みシーズンと重なる日程だったため、他の宿泊客も多く、手が足りていないと思わせる面もあった。 Wifiは帯域を太いものにして、回線速度を上げてほしい。中国の他のホテルより遅いと感じてしまう。

it was quick in and out - one night stay on a business trip

The hotel was poorly managed for a Hilton property. Service in the restaurant was terrible and they had run out of food due to a large Chinese tour group that litterly scooped food on their plates and then left most uneaten.

Very comfortable hotel, good rated (just 60 € with breakfast), good size room. Very cold atmosphere, no one around. Japanese restaurant in house just average and dont feel much welcome. Breakfast ok even if nothing special. Not much to do in the area. Good gym and indoor small pool. No free wifi. Overall anyway good choice at that price

The hotel is far from the main core, but good value for the price. There is a lovely church next door and a baseball stadium across from the hotel.

Overall I was very satisfied with the staff and the conditions of the room, and the hotel facilities. It was a pleasant experience and I plan to stay there again during my next trip.

I like it’s location; not far from the local airport. Staff service is good and communication isn’t a problem. Bathroom door’s bottom silicone seal is missing and needs to be replaced, as water still splashes out but otherwise, everything else about the room is good. Only qualm I have is the hotel breakfast. Variety is quite minimal, with the same food everyday. Coffee machine does not dispense correct type of coffee as selected.

Hotellet var pænt og rent,let indtjekning og venligt personale,restaurant åben 24 timer dog kun en kok så tager ca.1 time fra bestilling af en salat og en rejecocktail

在Check in 時送上熱曲奇, 很窩心! 入住很舒適, 早餐亦不錯! 唯一缺點是房間沒有免費wifi 供應。 下次亦會考慮入住。

Large and clean room, bed is comfortable, breakfast has lots of items, front desk is efficient compared to a lot of other hotels in china. It is within walking distance to many restaurants.

accueil agréable, Hotel situé à proximité de quelques fast food dont un KFC. Le personnel parle peu l'anglais. Pas de business center.

总体酒店还是可以的，只是位置比较偏一点，毕竟是开发区

Very nice hotel, clean and comfortable. The staf was very nice too.

Was expecting more as part of the Hilton brand but was met with satisfactory experience. Hotel is a bit old or lack of maintenance?

Fine

In town for one night only to attend an ex-colleague's wedding. Booked hotel as it is only a few minutes to the airport (had to catch an early morning flight). Excellent service during both check-in and out. The receptionist was extremely helpful when checking out (before 6 in the morning) when she went out in freezing weather without a coat to hail a taxi (considering its a good class hotel in a very quiet area in Wuxi where taxis are rare). Room was clean and well maintained.

Great Location and Comfortable Rooms

Good deal for the price. Business oriented.

Hotel is crear and so the staff. English was not an issue. However, the hotel is far from main attractions, though bus stop and subway are nearby

Great value, spacious room, nice staff... can't fault this hotel & will book again for future business trips

Hotel is really nice. The staff did not offer the customary Hilton cookie. Executive lounge could offer better snacks and drinks.

Close to the place that I want to go.

Stayed here for one night Very nice hotel. Executive room was perfect. Executive lounge was a very pleasant change to the hustle and bustle of china. Free wine, spirits and snacks. Definately recommend this hotel

The hotel was very clean and comfortable. But our room was close to the elevator so we heard the elevator going up and down all day and night. It was quite loud. We also never figured out how to operate the thermostat so it was quite warm in our room.

Very nice hotel, personnel was really polite and kind. Only small minus was that hotel was little far from centre of the Wuxi city.