Clarkes hotel, A grand heritage hotel since 1898

Visiting Clarkes is like stepping back in time. The architecture of the building makes such a refreshing change from the modern hotels of concrete, glass and over the top air conditioning. Our room was lovely and was beautifully furnished and the public areas of the hotel were also thoughtfully presented. Although some people might find it a little formal, the staff were friendly and polite without exception. We would stay there again without hesitation.

Character

We loved our stay at the hotel because of friendly staff and excellent location on the Mall

Property is well maintained despite being old. It is situated near mall road and has easy access to main road. The staff is very courteous and friendly. We had an amazing and comfortable stay.

Nice hotel good service . All staff is very mature. Appreciated about Mr Roshan Chouhan in coffee shop

The hotel has heritage charm with impressive service, very clean and well maintained. The staff is very friendly. Location is good. The dining options and quality of food and service excellent.

Beautiful Hotel located at the start of Mall road that provides a good view of Shimla. Staff Hospitality and services were exceptionally great. Would recommend worth staying!

I had a wonderful stay at Clarkes. The hospitality by the staff is beyond imagination. The location of this hotel is really good. Never had such a good value for money!

Loved every minute of our stay

Very comfortable stay. Location of hotel is awesome, exactly on start of mall road. Staff was very friendly and welcoming. Can’t ask for anything more. Breakfast was very good with good spread of buffet.

Amazing stay, great hospitality and food.

Fantastic Service and great location. Have stayed here many times, and the hotel staff are the best.

A very nice place. Restaurant needs to be improved with food quality and service.

Comfortable stay

It was comfortable and amazing stay,fortunately we were the first guest after lock down of Corona . Location is excellent for move on Mall Road and hub of city centre .

Clarks is heritage propery with excellent location ! The the sunset view from terrace is easily viewable . staff is extremely polite and helpful. It being our anniversary they endured a very comfortable stay and decorated our room so nicely! It's an Oberoi chain and lives upto its name . The food was nice and breakfast buffet was good except that I wish the coffee was better The property is in severe need of renovation as certain corners of the room smell of the stale rubber in sofas. In all otherwise we enjoyed our stay!

Short one night stay. One of the best hotels in thr area

Stay was comfortable....but the food is very expensive...which was not good.

Lovely, comfortable traditional hotel. For us a very special place to stay. Very high quality service combined with a low-key approach, totally without marbled pretentiousness.

Beautiful hotel .... great location ...very courteous and professional staff ... I told them that it was the first time I was coming to Singla with my wife ... so they decorated the hotel room in a wonderful manner ... thank you hotel clarks

Nice hotel on the mall and close to some government offices which was my requirement. Do not expect a modern building but this heritage building is clean, staff excellent, food good, fuss free, quiet and safe, overall i enjoyed my stay.

Fabulous hotel. The service here is impeccable. We got an upgrade to a suite room which was large and spacious. It had a small study a living area a bedroom and walk-in closet. The bathroom was huge too. It’s right in mall road so convenient to step out for a walk. The himachali food at the restaurant was delicious.

Had a FABULOUS time. Lovely, clean and quiet town. Very safe and friendly. Great experience to go up on the toy train and come back on the car motorail. Clarke's was so good, comfortable and convenient to the Mall. I wish we had had longer and look forward to another stay later. Only government cars can drive on the Mall so safe, quiet and easy to negotiate. The old Gaiety theatre a REAL gem. WONDERFUL that this piece of history still exists and has been restored. So much history in Shimla, well worth a visit and magnificent scenery and sunsets. Thank you Shimla and India.

Very accommodating The manager Pooja was quite friendly and help.It was a pleasure with kind staff to push my sister in a wheelchair and walk up with luggage

very nice hotel with super hospitality. Had some some issues with noise from outside. Could not sleep well due to some construction work outside. Overall had a pleasant experience. Breakfast buffet served on the table with beautiful outside views.

Its one of the best property to stay in Shimla. Its bang on the Shimla mall road so u need to just keep your step out of hotel and u are in between the beautiful wonderful crowd of mall road. The staff of the hotel is nice. A monkey smashed the front windscreen of my car in the hotel parking. The Hotel staff got it repaired the same day and even paid for the new windscreen. Hotel did this to make my stay happy. I really appreciate their positive approach. I strongly recommend that if you are going to Shimla then you must stay in this property.

Eclxcellent location at one end of Mall Road. Excellent service - kudos to Oberoi’s for its warm hospitality. Hotel is outdated though. Breakfast very average. The worst part of our stay is that our room had no outside window - only a window opening into the corridor: we were not informed of this at the time of booking. We would have paid extra to get a room with a view. This particular room certainly wasn’t value for our money.

It was an amazing trip . Hotel was great

The stay was great. Had a total british feel wrt decor and service. The location is superb

Hotel is well located, staff amazing and room very comfortable - but for one of the oldest hotels in Shimla and where mr Oberoi first started work it is a shame that the decor is so bland and boring. It calls itself a heritage hotel but there is nothing heritage about the hotel decor. It is a massive wasted opportunity.

Amazing Hospitality

It was an amazing stay. A wonderful relaxing place, conveniently located and a warm welcome. Could not have asked for anything better. Amazing staff and a big smile on their face to greet and treat.

From the moment we arrived we experienced wonderful, friendly, helpful staff. Fabulous historic hotel in great location in lovely town (smoke & litter free). Great shopping & food on your doorstep.

It was amazing.The staff was excellent.They made our anniversary really speacial. Cake and decoration was superb.loved the hotel

Amazing! Just fantastic.

Superb Service, friendly staff and great location. Restaurant was a little expensive but excellent food.

Excellent service from all the staff in a way that is lacking so much normally.

Hotel is located right at the mall road and near by options are excellent. They are defining new standards of hospitality.

Great experience from checking to checkout. Staff very attentive, and helped with many little things. Service in restaurant was excellent (thanks Dhani!). Really enjoyed my stay at this historical hotel

Hotel situated at mall road itself and it is nice place to stay and can roam at evening on the mall road. Nicely received us, Neat and cleanlly maintained room with compliment drinks and snacks. We have not faced any problem over there and it was very pleasent stay for us. Thank You Oberoi clarkes

The staff was extremely friendly and tried very hard. The property is overall quaint and appealing but it needs some upgrades. Even though it is a heritage hotel and is supposed to maintain it's original state as much as possible that is no excuse for stained carpet and furniture and a bathroom floor drain that floods out when the bathtub is emptied. Also most places in this price range have free wi-fi. Annoying to have to pay daily for wi-fi that often doesn't work.

As a guest I was treated very well. I was upgraded to a suite, which was wonderful. The staff were friendly, very respectful, and helpful. The suite was clean, quiet, and restful. This hotel is about 100 years old, and in good condition. The rooms are obviously upgraded and more than adequate. The dinner and breakfast at this place met my expectations - the choice was good and the quality excellent.

Nothing much just s Delhi get away from pollution and noise.

Must have been a great hotel in its hey days. Long overdue for renovations. I gave feedback with photos of mouldy areas, chipped bathtub and horrible window frames - 12 months ago. Did not even have a decent (non-computer reply). Tha management should stay at the JWMarriott in Chandigarh and see the difference at a less expensive hotel.

Room given to us was having single beds and they were not comfortable for couple

Excellent hotel with a good location and stunning scenery.

While the first look when we entered was a little disappointing, because the lobby is very small, and its not flashy and overtly luxurious, but the understated elegance grew on us and the impeccable Oberoi service bowled us over the two nights/three days that we spent here. Room Tip: The normal rooms are very small so book the premier rooms and the extra would be very worth it!

It was a pleasant stay at Clarkes. We had stayed for a couple of nights at wildflower hall and then shifted to Clarkes to be near the ridge. Good location. There is a lot of noise around due to construction adjacent to the hotel (towards the court side) and the honking of vehicles through the day and night. So we chose a higher floor. Very helpful staff. Food was good.

Great

Good & friendly staff. Check-in was fast on presentation of the Expedia Itinerary. View was good.