Herbert Samuel The Reef Eilat vs Similar Hotels

Rooms described as large, comfortable and pampering; guests specifically called out spaciousness and comfort.

Spacious rooms as mentioned by guests.

Rooms were noted as nice but needed updating, with some guests expecting more amenities.

Mixed to below-average: some bathrooms renovated, but multiple comments about old, worn rooms, small/cramped spaces, poor maintenance (weak AC, worn furniture, mini-fridge issues, cracked bathtub).

Rooms repeatedly described as clean and pampering; reviewers noted large, tidy rooms.

Rooms were clean and well maintained.

Guests mentioned the hotel was clean, but there were complaints about the condition of some rooms.

Mixed reports: many guests found rooms and pool clean, but several mentioned poor public-area cleanliness, flies, dirty sheets, rusty bathtub water and other maintenance-related hygiene issues.

Prime beachfront location with private beach is a strong positive, but several guests noted the hotel is relatively far from Eilat city center and requires a car.

Great geographical location, ideal for vacation.

Some guests found the location convenient, but others mentioned it was far from the city center.

Mixed: some guests liked the parking and general location, others noted the hotel is a distance from the city and that the walk from entrance/lobby to rooms is long and on uneven pavement.

Staff repeatedly praised as exceptional, friendly and helpful; mentions of attentive service and extra courtesy (e.g., late check-out).

Staff was friendly and provided excellent service.

Many guests praised the service as friendly and accommodating.

Consistently praised: staff described as friendly, helpful and accommodating (including a specific positive mention of Tali at reception); guests noted proactive, attentive service.

Breakfast repeatedly described as excellent and generous; restaurant and pool/bar offerings also praised.

Food was excellent with a wide variety.

Food was generally described as good and diverse, especially during Shabbat.

Mixed: breakfast received both praise and 'okay' comments (adequate variety), pool food described as fresh/tasty but dining room noted as small.

Excellent amenities: private beach, pool, snack bar, free beach furniture and complimentary rental of snorkeling/kayak/SUP gear; live music at breakfast/pool mentioned positively.

Good amenities, including heated pool and entertainment.

Basic amenities were sufficient, though some guests wanted more entertainment options.

Generally positive: large pool, snack bar, on-site supermarket and sufficient parking; some negatives include lack of pool shade and loud music at times.

Generally good value given breakfast and amenities, but paid parking, lack of EV charging and no dinner option for some guests reduce perceived value.

Quality and value were aligned with the price.

Many felt the hotel provided good value, despite some dissatisfaction with certain aspects.

Strongly positive: several guests explicitly noted very good value for the price in Eilat, especially when breakfast is included.