Hotel Carpa Manzano

La ubicación y el trato del personal

Una habitación estaba x demás calefaccionada y la otra no. El desayuno pasable; medio escaso …

La ubicación excelente , es muy tranquilo y las instalaciones todo muy limpio

La ubicación es muy buena

La habitacion pequeña

The room was very clean and comfortable, the Hotel is very quiet for rest.

Everything was good, but there’s no elevator.

Position, breakfast and staff

Lovely hotel with helpful staff. Room was clean and just what we needed for our 2 night stay. We arrived early morning and the hotel kindly held our bags. Another day we went on an early penguin trip and they kindly gave us a packed breakfast at 6.30am which was greatly appreciated!

Nothing!

La muchacha de recepción Paula, súper amable.

Internet de 10 al igual que la tv

Habitación húmeda. falta de ventilación

La ubicación

El personal y la ubicación

Que no hubiese ascensor

Buena ubicación

Habitación pequeña

Muy acogedor, la primera noche salimos muy temprano a un tour y nos prepararon un snack, fue un lindo detalle

La tina del baño muy incómoda

Quiet, comfortable, very friendly staff

Todo!

Sin comentarios

The staff was friendly, the property was calm and safe. They gave me an opportunity to check in early without any additional payment.

I had difficulty in checking in the hotel in the early hours of the morning. The front door was locked and I had to knock the door and ring the bell for minutes… The breakfasts may be better.

Great hotel with very helpful staff. Good breakfast and also packed breakfast when we had an early start. Kindly printed tickets for us as well and stored our bags when we had a morning trip before airport transfer at 3.30pm

Can’t think of anything; it was quite hot at times.

La ubicación ., atención , higiene, cama muy cómoda muy buena la ropa de cama y toallas. Buen desayuno.

la ubicacion es muy proxima al centro y la costanera. El hotel es muy practico, sencillo y bien equipado. Detalles de mtto en herrajes y calefaccion que no desmerecen lo anterior.

Accesos a baño y desayunador peligrosamente estrecho (fuera de medida). no cuenta con rampa ni acceso para silla de ruedas.

Hermoso!

El lugar es agradable, pero la habitación que me tocó es muy pequeña para 3 personas, diminuto también el baño, sin perjuicio de ello no es un mal lugar, no me pareció acorde al precio. Destaco el personal que nos atendió

Las dimensiones de la habitación y del baño

Location was close to the CBD, restaurants and short walk to the bus station.

Bedsheets seem old - not very clean with pen marks and long black hair found between them. Decor really needs updating. Hallway noise is very loud in the rooms.

Excelente servicio y bonita propiedad

Good basic hotel in Punta Arenas. Has everything that is needed to have comfortable stay.

Good value, clean, comfortable hotel with very helpful staff.

Location is so good,you can go everywhere by walk.it is a peaceful neighbourhood.hotel crew is so helpful and cheerful people we love all them from kitchen to reservation desk.the most liked thing is the soap smell and eleborating and nutritious breakfast.😍

Nothing

Staff was incredibly helpful and made our stay great.

Location in the city centre. Reception staff was very nice and responsive.

This hotel needs to be refreshed! First, there is no lift, so we had to climb stars with all the heavy luggage. Second, the room was small and gloomy and so was the bathroom. The breakfast was the most disappointing thing about this hotel - tasteless coffee, cold scramble eggs, poor choice of food. To sum up, it was definitely not worth the money we paid.

Pessoal do hotel antipático,quarto extremamente pequeno e inseguro(gesso do teto estava descolando),café da manhã com pouca variedade e sem qualidade.A localização foi o que ganhou.

It was so dirty, I laid my clothes on the bed to sleep on. The bathroom had water stains on the faucet, I was too tired to go to another hotel so I closed my eyes pretending not to see the dirt & dust around the entire room. Upscale hotels same price!

The staff was friendly and helpful. Linens were clean. TV and internet service was available.

Stairs only to entrance. No elevator to upper floors. Staff did help carry our luggage up to the room. We are an older couple and one of us has a broken arm in a sling.

not thing

no communication

Cozy hotel, very kind reception staff, close to the city center. The breakfast was prepared in the packets (because we left early at 7.00 a.m. to Magdalena island, as most of the tourists). Possible to keep luggages at the reception after check-out.

The advise: it would be comfortable to have the kettle and cups in the room - to make the tea or coffe (it's cold in Patagonia...)

Burno

Hotel is convenient for short stay in Punta Arenas before travel to other destinations. Staff in Hotel is very friendly. Breakfast is very good.

The staff was really very helpful when I checked in. And after I checked out, they helped me call a taxi. The room was quiet.

Not so good, noisy at night, very small rooms and even smaller bathrooms, well over priced. Okay breakfast, warm rooms.

Close to many local attractions and restaurants

Uncomfortable bed

The facilities (reception and breakfast room) look quite nice. They should renovate the rooms accordingly.

The hotel has an animal-problem: we had multiple small insects in the bed, which were later visited by their friends - two large moths, and 2 spiders (we called them Larry and Henry). After that we did not sleep comfortable anymore. Our bathroom turned meanwhile into a small swimming pool, because a valve on the washbasin was broken. At least, the staff tried to help us and fixed the issue on day 2 of our stay. The breakfast was limited to the bare minimum, 1 hour before closing(!) there was hardly anything left. Our bedroom was quite small. We were disappointed for the value-for-money!

Location was good, not too far from the center so everything is in walking distance. A good restaurant was just around the corner. The hotel was clean and functional. Staff and reception was friendly.

The room is rather spartanic. Our room had two single beds, which were quite small even for singles.

It is quaint with a good location

A bit run down. Did not like dragging my suitcase down two flights of stairs with no help from reception. No elevator

The hotel is comfortable and with kind staff. It was centralish to everything so great as a base. We went to do the o trail in Torres del Paine's and they were very kind in keeping our luggage for eight days without charge. Not big rooms, but comfortable enough for a few days break.

The bathroom could do with a walk in shower instead of over a small bath. It was slippy and a little dangerous getting in and out.

Friendly helpful staff! And great breakfast!

Friendly, clean. Above and beyond service. Fabulous breakfast and flexible schedule. Good location. Walk to the straits of Magellan and main square. Would return in a heartbeat! Good value. Comfortable beds. You will feel right at home!

Friendly helpful staff Great breakfast and lounge area

Unfortunately my shower didn’t work well- a broken tap with poor water pressure. Twin room was tight

The room was nice enough and big, the breakfast was fine.

I wish more of the staff spoke English, it's challenging when hotelstaff don't speak English. They tried to be helpful though. No duvets, but sheets with a blanket inbetween.

Carpa Manzana is a pretty hotel located within easy walking distance to the bus station, supermarket, pharmacy, shops and some nice restaurants (try La Marmita for lunch or dinner only 2 1/2 blocks away!) Rooms included blow dryer, TV, soap shampoo, hair conditioner and a tub. We actually had a real king sized bed (first in Patagonia). Cesar at the front desk was incredibly kind and accommodating. He answered all my questions and gave me a map so I could figure out where I was going. Kudos to him for a job well done. I cannot speak for the breakfast that they provide because we left so early the next morning. They were kind enough to pack us a breakfast bag since we left early but honestly, it was quite disappointing...I would have rather had nothing. Nevertheless, we enjoyed our stay here and I would recommend it!

The hotel room was clean. It's an older hotel so the rooms are a bit small. And it could use an upgrade to newer bedspreads and curtains.

Upgrades could be done

The location is great. The hotel is old but that's what makes it a good experience. Our room was a bit small with only one nightstand. Since we started our three month travels I've learned that a night stand comes in very handy.

Rooms were a bit small. Same for the bathroom. But it's still a nice and clean hotel.

It's was lovely. Nice rooms. The staff very friendly and helpful. The breakfast is simple and tasty.

Most of all, I would say that the staff here are amazing. They were so helpful to me. I was able to leave my luggage while in Patagonia. Location is awesome as it is so quiet and you can walk everywhere.

Bed was comfy. Room clean. There was a bath. Staff friendly and helpful

Wifi was very bad and when you are travelling from overseas with no internet unless you get wifi it is important. Bedroom was booked with ‘garden view’- our view was of a wall with a bit of garden below about 3 ft wide. Breakfast was very poor. Not sure if it was put out the night before but the hot milk was off, no cold milk, no decaf coffee sachets.

Good location. Decent option and good value for money.

Our room was very small

Convinient location, good price for the quality. The room was nice and warm, large comfortable bed. Good wifi and breakfast, could recommend for anyone visiting punta arenas. There is free parking in front of the building.

Easy check-in & check-out

Room (#101) smelled like a combination of mildew and feces. Smallest tub/shower ever, leading to a giant puddle on the floor after one 10-minute shower. Also, the breakfast attendants were too busy chatting (for a half hour in the back room) to do their job…miraculously the eggs and lunchmeat were replaced shortly after I stood right outside their staff room door and gave them an uncomfortably long stare…

It was a great place to stay.

Nice breakfast!

This hotel is really overprized. We get s small room with a dirty and old bathroom. It was totally not worth this amount of money.

very good breakfast and friendly staff

Friendly staff, breakfast ok, location very good

No glaring problems

The room was very spacious. It was a short walk to restaurants and bars.

The breakfast was very basic.

Water pipes are very noisy and could be cleaner

The good: rates are reasonable, internet is fast, the lodgings are basic, but comfortable, clean, and safe. Showers are hot. The bad: nothing really bad. The in-between: the included breakfast is pleasant, but basic. The location is a mixed bag, with attractions in the area, but about 1 km walk to the main restaurant and tourist area. This is neither great nor a problem for us. Overall, I feel we got a very good value for the price and I would recommend this hotel.

everything was very clean and the staff was very nice!

the breakfast could have more cooked foods

Nice room, comfortable room with a bathtub.

I got the room I booked, because I refused the room they tried to put me in. Luckily I had the room details from booking.com. I really didn't like having to ask for the room I paid for.

nice location, clean and quiet. staff very friendly

no problems

Their breakfast was exceptional. Watermelon. The ladies working in the kitchen were friendly and helpful.

The room was small for three people, but we did not spend much time in the room because of our excursion.

Very clean, modern and quiet location close to city center. Hotel staff were cordial, friendly and especially helpful in helping us to find a parking place. We enjoyed our stay at this location. The complementary breakfast was a standard fare of usual selections.