Castello di San Marco Charming Hotel & SPA

Gentilezza di tutto lo staff Giardino Bar

Forse un po’ il servizio al lido

Le calme, les services (piscine, accès mer…), les restaurants, la gentillesse du personnel, je recommande tout !

Absolument rien.

Cuartos de baños algo anticuados, sobre todo el tema ducha que podría ser mejor

Location with private beach the magnificent garden, a large swimming pool and the historical building hosting the rooms and all the facilities. A real old castle but with the modern comfort

Nothing

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Al gentilezza

Hotel położony u stóp Etny (już dymiła pzed erupcją!) z dostępem do własnej, dobrze zagospodarowanej plaży nad morzem. Bardzo miły personel, możliwość korzystania z wysokiej jakości całodziennego wyżywienia.

Eine sehr weitläufige, traumhaft schöne und sehr gepflegte Hotelanlage mit einem großen Park und einem sehr großen Swimmingpool. Das Haupthaus ist ein Castello, wir hatten eine Unterkunft in einem der im Park gelegenen Gästehäuser. Der Privat-Strand war in wenigen Metern außerhalb des Geländes erreichbar. Abends kann man es sich in der stilvollen Outdoor-Bar gut gehen lassen.

Sollte man Ausflüge unternehmen wollen, empfiehlt sich, die Anreise per Auto, da das Hotel etwas abgelegen ist.

Sehr freundliches Personal und sehr gepflegte, schöne Parkanlage. Schönes Poollandschaft

Strand Kaffee beim Frühstück entsprach absolut nicht!

Spa masaj hizmeti çok iyi .

Kahvaltı ve yemek biraz zayıftı.

Breakfast, room, amenities, staff, etc.

Rate lol would have loved to stay longer

We had a truly wonderful stay at Castello di San Marco and would absolutely return. The hotel is beautifully situated, with great views of Mount Etna, and offers a peaceful retreat away from the crowds of Taormina while still being close enough for an easy visit. The staff were very welcoming and attentive throughout our stay, and the restaurant was excellent. We also loved enjoying a relaxed aperitivo at the bar. The bungalows are spacious, comfortable, and full of charm, and the swimming pool is a real highlight. The only minor drawback was the plumbing: it sometimes took a while for the shower to heat up, and the hot water did not always last. That said, this did not detract from our overall experience, and we would happily stay here again.

Beautiful place. Great staff.

More dinner options

Organizzazione

I have travelled to many places in Europe and the world over the past 15 years. The Castello di San Marco is one of the most beautiful places I have ever stayed at. The hospitality was excellent, and the hotel itself is one-of-a-kind. The environment is peaceful, restful, natural, and it's just a short 5-minute walk to a quiet pebble beach. Rooms are authentic, comfortable, well-air-conditioned, lovely, and clean.

We chose Castello San Marco for a short getaway, expecting a pleasant experience and the 4-star service we paid around €250 per night for. Unfortunately, it turned out to be a massive disappointment from the very first minute. The negative experience started right at check-in. The reception staff, particularly a receptionist named Cinzia / Ginzia, was cold, unfriendly, and clearly showed her irritation. She made us feel like an inconvenience rather than welcomed guests. A vacation starts with communication, and the front desk staff here desperately need hospitality training to understand how to treat customers. Her disrespectful attitude completely ruined our mood. Things only got worse when we entered the room. We never expected a 4-star hotel room to be in such a neglected, dirty, and unsafe condition: - An electrical outlet was literally coming out of the wall, leaving a dangerous open gap. This is a severe safety hazard! - The bath towels provided in the room were old, worn out, and had visible holes in them. - The emergency cord in the shower was covered in black mold. - The shower mixer was cracked and broken. - The AC remote control was damaged and cracked. - At times, there was a foul odor in the room caused by drainage issues. I am attaching the photos so everyone can see what "4-star luxury" looks like here. To make matters worse, I know that during high season (August/September), the price for this room jumps to around €400 per night. Please think twice before spending your money on this place. Historical charm cannot excuse terrible room maintenance, torn towels, and condescending staff. I am absolutely certain that for this price, you can find a much better alternative nearby where you will be treated with respect and given a safe, clean room.

Sehr freundliches Personal, sauberes schönes Zimmer, gepflegtes stilvolles Anwesen mit Pool, Bars und Restaurant. Ein tolles Extra ist die Möglichkeit, das Elektroauto auf dem eigenen Parkplatz (mit PV-Anlage!) aufzuladen. Schade, daß wir nicht die Zeit hatten, das vielversprechende Restaurant auszuprobieren.

Der Strand besteht aus groben Steinen und ist nicht besonders einladend, es gibt außer Liegestühlen keine Wassersport- oder sonstige Angebote. Das ist schade, denn rund um das Hotel ist nichts los, man muss fahren.

Hermoso el lugar, las instalaciones y las habitaciones.

Pero alejada de la ruta y muy cara.

Insgesamt sehr gut

Das Personal beim Frühstück war nicht sehr aufmerksam beim Teller abräumen wenn sie leer waren beim Personal am Pool ist man überhaupt eine halbe Stunde gesessen und niemand gekommen man muss sich sein Getränk selber holen

Bahçe düzenlemesini beğendik

Lokasyon,oda,personel beğenmedik

Le jardin est superbe

Très déçue par l’absence d’aménagement sur la plage et par l’accueil un peu froid..

A beautiful and very spacious historical property with a special atmosphere and extensive gardens. The large pool area is particularly attractive, although the pool is unfortunately not heated. The staff throughout the hotel was generally very helpful and friendly. The main disappointment was the breakfast experience: despite a lovely outdoor patio, breakfast was served inside, and the service felt rather unprofessional and inattentive compared to the standard of the property. Overall, however, an enjoyable stay in a unique historical setting.

The place was incredible. The stuff were very helpful and nice. I enjoyed spending time by the hotel pool. The place has it’s own gated car part. I had one of the best negroni cocktails at their bar.

Die Anlage des Castello di San Marco ist unheimtlich schön. Das Restaurant fürs Nachtessen muss unbedingt besucht werden - es ist unglaublich gut.

Das Frühstück war aus meiner Sicht etwas gar knapp - was vorhanden war, war aber sehr lecker.

Besonders der Service und die Freundlichkeit der Mitarbeiter

Stayed 5 nights on self drive tour. Free parking. Good location 5-10 mins drive from restaurants etc. Lovely heritage property, immaculately maintained. Booked junior suite - excellent choice for space. Soundproofing not 100% but never a real issue. Internet variable. Bed and pillows quite hard though. Electrical sockets need sorting. To use kettle you have to unplug fridge. Breakfast OK but nothing special. Staff professional and attentive. Lovely pool area. Be advised you cannot bring outside food and drink into hotel. Overall despite a few niggles we thoroughly enjoyed ourselves and would recommend. Good value for money.

Staff very friendly, breakfast amazing. Nice location not far from Taormina, perfect location to escape from the crowded Taormina. Also nice wine/cocktail bar. Beautiful garden

Sehr freundliches Personal Die Außenanlagen Die Einrichtung des Restaurants Die Hintergrundmusik im Restaurant und am Pool Kostenloser Late-Checkout 1:30 statt 11:00

Unsere Suite war extrem feucht, das Wasser tropfte von den Holztüren, der Badezimmerspiegel beschlug ohne Benutzung der Dusche. Die Betten waren klamm, Bücher wellten sich. Die Trocknungsfunktion der Klimaanlage brachte nur leichte Linderung. Der Reinigungsservice war schlecht. Wir wechselten das Zimmer, die Suite mit Außenpool war zwar trocken, aber sehr einfach eingerichtet. Die Dusche war undicht, die Farbe blättert teilweise von den Wänden. Für mehr als 700,- € pro Nacht erwartet man nicht den Zimmerstandard einer mittelmäßigen Ferienwohnung mit freistehendem Küchenkühlschrank. Das Hotel liegt in einer ländlichen und ärmlichen Umgebung, man muss mobil sein.

Vue sur l'Etna Piscine XXL Petit déjeuner délicieux avec de bons produits Dîner délicieux mais un peu cher

Réglage de la TV compliqué Plage

Grossartiges Ambiente, wunderschönes Zimmer, sehr feines Nachtessen mit ausgezeichnetem Service. Absolut empfehlenswert.

Nichts

Bella struttura con tanto potenziale. Un vecchio forte poi diventato castello poi casa nobiliare ora adattato a Hotel 4 Stelle. Avrebbe molte caratteristiche per diventare un 5 stelle se sviluppano servizi e cura per i dettagli.

Il ristorante è molto bello ed il cibo buono ma 3 antipasti, 3 primi 3 secondi sono un menu' troppo ristretto. Se stai una settimana dopo 3 giorni non sa più cosa mangiare. Il resto della struttura è di fresca ristrutturazione elegante in alcune parti (hall per esempio), tradizionale in altre (come il bar degli aperitivi). Le camere tuttavia sono da migliorare. Il condizionamento è rumoroso. Non c'è niente alle parete (moderno ok, ma completamente senza niente...), non ci sono dei scendi letto etc etc.. Per un 4 stelle ok, ma la struttura potrebbe puntare più in altro. Manca una palestra. Le camere lato Etna godono di una vista bellissima, però nel terrazzino non c'è un parasole..

Beautiful place, gardens, surroundings, and lovely staff.

Dressing gowns in the room and a botte of water each day.

Beautifully manicured garden and orchard. Excellent location with beach proximity. Gorgeous pool area. Sicilian cuisine was outstanding. Staff is friendly and attentive. A highly recommended place in Sicilia between Taormina and Catania.

Nothing !

Magnifique hôtel. Notre chambre était dans le jardin, c’est très. Calme et très beau

La commistione tra i servizi e la storia della struttura.

La beauté du lieu Le calme La splendeur des jardins La diversité des ambiances: Entre le bar, la salle du petit déjeuner, le restaurant … toutes les terrasses dehors La piscine magnifique !

Le seul petit bémol vu l’amabilité très relative de la personne de la réception,

Tolle, aussergewöhnliche Location. Schöne Einrichtung der kleinen Bungalows, aber auch der ganzen Anlage. Super leckeres Frühstück. Sehr nettes Personal Toller Pool und Garten und auch Eingangsbereich, sehr geschmackvoll.

Ein Auto ist schon erforderlich, wenn man nicht nur zum Baden kommt.

Eleganza, ambientazione, cura dei dettagli

Niente

Großzügige Anlage , gutes Frühstück und eine schöne Bar

We recently stayed here as part of out trip to Sicily and were really impressed with this fantastic hotel. We had originally planned to visit in July but due to an illness in the family we had to cancel. Fortunately we managed to rebook and we were so glad we did. We stayed in room 106 with was huge and had the largest shower that I’ve ever seen in a hotel. The reception staff were extremely friendly and very helpful arranging our transfer from our previous hotel. The pool area is gorgeous and the sunbeds are very comfortable. We did not eat at the hotels restaurant as we had done fine dining at our previous place and wanted to try somewhere local but no doubt that would have been a great experience. The breakfast buffet was varied and tasty with the option of choosing from a menu as well. All in all a very pleasurable stay, we only wished we could have stayed longer as we had previously planned. The many great reviews are well deserved. Craig and Michelle x

Beautiful and quaint hotel in the perfect location. The room we booked (Junior Executive Suite) was a good size and it was also well equipped. The breakfast setting and selection was great as well. The pool is also nice and chill.

The service could do with some work. I work with hospitality a lot and i find that the service was somewhat on the drier side of things. Some of my simple requests were denied (like moving from one lunch table to another, beside the pool). The main building, the 'castello' is also somewhat off-limits. It would've been cool to explore it or live in it.

Beautiful grounds and setting with close location to the beach. Beds large and comfortable and excellent breakfast. Staff were all very friendly and helpful.

Our bathroom large with lovely bay window but no overhead shower (handheld only) and the floor remained wet due to poor drainage. Water bottle never replaced and small hanging space for clothes but overall the room worked well

Sie ganze Anlage, ist wunderschön & liebevoll gepflegt.

Wir waren zwei Nächte dort. In der zweiten Nacht fand auf der Hotelanlage eine Hochzeit statt. Schlafen war unmöglich. Die Hochzeitsgäste waren sehr laut und die Musik, lief auch weit in die Nacht. Wir dachten im Anschluss wäre Ruhe, jedoch fing früh morgens die Reinigung der Hochzeit an. Es wurde ziemlich laut, weil irgendwelche Reinigungswagen über die Strasse geschoben wurde. Ws klapperte und schepperte. Schlafen unmöglich. Wir hatten das beim Check Out freundlich erwähnt, dies wurde von der Reception mit einem Handwink abgetan. Das nächste Mal werden wir wohl stärker Reklamieren und auch gleich mitten in der Nacht. Für eine Nacht nicht schlafen hätten wir zumindest ein Nachlass erwartet.

Had no idea what to expect but absolutely loved the castle and its grounds. Great peaceful area and slightly rural but still very near a town and civilisation, a 15 minute car and or taxi ride to Taormina, but a 5 minute car drive to the nearest town for basics and cafes. The grounds were beautiful as well as the buildings, beach and pool. Amazing attentive staff and beautiful spacious rooms. Definitely best for a peaceful weekend and would love to return.

Beautiful place, lovely grounds, pool and buildings

We just had a double room which was fine although for the price and rating of hotel we thought the room would have been slightly better. Hotel missing a trick. Dining in restaurant was a beautiful setting but fine dining menu only. Would benefit from also having a regular menu which would mean more people would stay in hotel for dinner rather than going out. No restaurants locally were any good, it meant a journey into Taormina every night, sometimes after a long day out and about it would have been nice to eat at the hotel

This place has great potential. The property is quite nice. The old castello is charming. However, they are charging $800/night, and coming nowhere close to that level of service, facilities, cuisine, amenities. The initial impression is "wow, cool old castello, why is everything so run down?" The next impression was provided by the lady at the reception. Robotic might be the best way to describe her less than welcoming persona. Our room? A mildly renovated old room, with musty smell and very little charm. Stark, minimally appointed, and bathroom sink that wouldn't drain. "Do you smell that," I asked my wife. A faint but distinct smell of sewage. We let the reception know, and they moved us to another room. This one was brand new, super clean, and absolutely massive. The shower had enough room for a family of 8. I'm not kidding. That said, there were many bugs, both living and technological. Wasps all over the outside of our room, so no way to sit out on our patio. No screens, so no fresh air inside. Hmmm, what's up with the A/C? Doesn't seem to shut off, even when it says "off." Our technician, "it seems that these 4 rooms are all wired to a single room, so whatever that room is set to, all of the rooms are set to. Shrugs his shoulders and mumbles something in Italian. Poolside we experience comfortable but weathered facilities. Everything is just worn out and dirty. The pool isn't heated, so prepare for a cold plunge. No one stays in more than 3 minutes. No poolside food or drink service, despite ample staff who prefer to stand around looking at their phones. Overpriced drinks. The swordfish involtini was delicious. Skip their pasta alla'norma. All in all, I cannot recommend this place. They must think that they can milk the Tauramina White Lotus effect. That's a mistake. Try offering good value for money with current facilities, or get out the checkbook and drop $10M+ on renovations.

This is my favorite hotel in the whole world - and I’ve been to many. We visited for a second time this September and will come back for sure.

- Beautiful common facilities e.g., beach, pool - Delicious breakfast buffet with great coffee

Our room was outdated and there was a sewer smell from the bathroom in the room

Absolutely charming - the perfect combination of modern resort amenities with old world ambience and sophistication. Only thing I would change is the menu at the restaurant. Would have ate there every night if the food wasn’t all so gourmet. Instead had to find other places in town for something more casual and traditional

We highly recommend this idyllic hotel with its exceptional grounds, excellent location, beautiful pool area with easy access to the stunning beach and all the hard working and helpful staff.

There is nothing to improve here they have thought of everything and more

Our room was very dated and dark windows were dirty and no internet connection in room. Feel the hotel could do with updating and disappointing not to have daily water in room. My wife’s Amberjack fish was overcooked and inedible there was no offer of a reduction in the total cost. Staff however were excellent just feel for a 4 star hotel the accommodation could be improved.

Wonderful historic building , gardens and pool area were amazing

Bathrooms and rooms need a good makeover for the cost of accomodation.

Toprestaurant, mooie authentieke setting met alle comfort, prachtig domein. Uitgebreid ontbijt. Gezellige wijnbar. Zeer idyllische en ook romantische plek voor stellen. Mooie karaktervolle ruime kamers, veel privacy en rust.

Personeel zwembadbar, lunchbar zwembad en poolservice is ronduit onvriendelijk en werkt duidelijk tegen hun zin. Beachclub is betalend en niet de moeite, keienstrand. Er is voldoende alternatief in de vorm van uitstappen en zwembad.

Here’s a polished version of your review for Castello Charming Hotel: We had an absolutely wonderful stay at Castello Charming Hotel. The location is incredible — right by the beach and close to the sea, making it the perfect spot to relax and enjoy Sicily. The hotel itself feels very special, almost like staying in a Michelin-starred destination, with excellent dining on site. What makes it even more unique is its history, as the building dates back to the 17th century. Staying here felt like stepping back in time while still enjoying modern comfort. We will definitely come back again!

One area that could be improved is the room facilities. The rooms would benefit from some enhancements — more modern furniture, a refreshed bathroom, and an upgrade of the air-conditioning system. These updates would make the stay even more comfortable and align the standards with the hotel’s wonderful location and historical charm.

Gorgeous grounds, with lovely planting, lovely pool and beach club. Very nicely designed. Good car park.

Gorgeous venue and surroundings, absolutely stunning. The main building is so beautiful However, the rooms are designed by people who have clearly never stayed in a hotel before There was no chair for the desk, the cupboard had no door handles to open them, the hooks in bathrooms were falling off, the thermostat in shower is broken, sofa covered by a dirty bedsheet, the list goes on If you are charging close to €450 a night, you better make sure your rooms live up to it

The surrounding grounds and gardens were stunning!

I booked a suite, but it seems I was placed in a more traditional room than the photos showed. Although I asked to be moved I was told they were fully booked even though I booked months in advance. The property could invest in better pillows! You also need a car as far away from anywhere and taxis expensive. €110 way one to and from airport.

Castello San Marco is beautiful, peaceful and relaxing.

Easily the top highlight of our sicily trip. Besides the magnificent site and beach nearby, big thanks to the hotel and restaurant team for making our stay and couple anniversary extra special! We enjoyed every minute of it. Will definitely come back next time we visit sicily!!

Das ist das schönste Hotel, was man sich vorstellen kann.

Gar nichts. Es war alles fantastisch.

A wonderful relax with perfect service and mix of chateau charm and pool and beach . Authentic and discrete

Fantastisk velholdt område, med en skøn pool. Kort tur til dejlig badestrand. Meget venligt og serviceminded personale. Lejlighederne bærer præg af at være slidte og brusehovederne var stoppet til. For lidt værdi i forhold til prisen

Tutto eccellente Struttura al di sopra di ogni aspettativa

Lage und Anwesen sind grandios.

Personal dürfte etwas motivierter sein (ausser Bar und Restaurant). Das Essen war den Preis nicht wert. Die Zimmer sind etwas in die Jahre gekommen, vor allem die Bäder.

The breakfast has excellent options and the setting for it is also special. Nice access to the beach, large pool. Staff is helpful and friendly.

A bit more mosquito control would be great.

We chose the Castello di San Marco because we wanted a special place to celebrate our 40th wedding anniversary. What a splendid oasis of tranquillity and calm it is. We were warmly welcomed and taken care of by the wonderful Flavia. We had a gorgeous and comfortable suite that came with a view of Mt Etna from its outside deck area. How lovely it was that on the day of our anniversary we came back to our room to find a celebratory bottle of Etna Spumante in our room. We ate some delicious dinners in the restaurant accompanied with some fabulous wines. The wine list is quite extensive and must weigh at least a kilogram but Marco was at hand to help with selection every time. We also utilised Marco’s extensive knowledge for a wine tasting that Davide helped book for us at Barone di Villagrande, a well-established winery on the south east slope of Mt Etna and reputedly the oldest vineyard in Sicily. It seems he even arranged that Mt Etna put on a special show for us that morning! We relaxed in the spa, enjoyed the splendid gardens that surround the castello, ate relaxed lunches at the swimming pool restaurant and leisurely strolled down to the hotel’s beach. It was all such an incredibly idyllic break.

Best of everything. Traditional, beach across the road, restaurant options close by and 20min drive to Taormina. Beautiful hotel and amazing staff and surroundings.

Et super dejligt hotel og god service i receptionen. Maden var virkelig ikke særligt god, hverken morgenmad eller frokost. Vi prøvede også deres aften restaurant, men maden var desværre decideret dårlig. Generelt mangler hotellet lige det sidste for på nogen måde at være pengene værd. Og til den pris det har, så kan jeg ikke anbefale det

This hotel is beyond incredible, the grounds are immaculate. Our family enjoyed the gorgeous pool and sea. We were there in July. Everyone was so welcoming and we would absolutely come back. Just a 15 minute drive from Taormina.

A delightful restored palace that was an ideal place for a relaxing break. The building and gardens are very pretty, with a nice pool and easy access to the beach nearby. The location is relatively close to Taormina but well away from the tourist trail so it's ideal for a bit of peace and quiet. Breakfasts were very good with a large amount of choice and there is a nice bar in the gardens. There are great views across to Mount Etna throughout the property.

The on-site restaurant is quite high end and expensive, so not really feasible to eat there every night if you're staying for a while. However, there is an excellent local restaurant right outside which is a great alternative. If you're staying you really need a car. It's a short drive to get to Taormina and the autostrada for elsewhere in Sicily but would be much more difficult without your own transport.

My partner and I stayed here for a week long holiday. The property and staff are amazing. Good dining on and near property and amazing pool and beach. Taormina is a short taxi ride away and very accessible. Quiet and romantic. Staff is great. We will be returning.

Loved the property. But gaining entrance was problematic. The front gate/entryway is pedestrian only which we did not know beforehand. And that's where Google maps dumps you. You need to go to the parking lot (parcheggio) down the road from the main entrance and be buzzed in to the lot by the front desk. But no one tells you that. And the sign for the lot is small. So beware.

I absolutely loved the Pool, the grounds, gardens, the cocktails at the pool the bar and in the restaurant were all perfect craft cocktails which make the world of a difference. The ambience was very calm, laid back and all the facilities were clean, updated and picturesque. We will definitely return and stay longer. It was a beautiful stay worth every dollar.

I would say if anything the location of the hotel is a little bit out in the middle of nowhere, not necessarily a bad thing if you like peace and quiet. the beach was nice and chill, Not as fancy as you would expect with the hotel.

Charming with history.

Needs updating of the rooms a bit outdated and poorly maintained.