Don Raúl

I travelled solo to Atacama in the second week of way. I stayed at this hotel for 5 nights. My room was the economy size or the smallest room, whatever it is called, and it is very small, barely enough for one person. Great for solo travellers though, although couples might be cramped. What I like about the hotels: The front desk folks, housekeeping staff, and just everyone in between are wonderful people. Had a little issue with my Immigration ticket but it was resolved by visiting a close by office. I also thought my room had no hot shower but Constanza (?) resolved it and it was an error on my part. Hot shower works great. The AC in the room is great and adequate. Never used the safe but it’s there. The complimentary meal at the restaurant was great. The breakfast is decent. Although the express breakfast is meh. What could be improved: There are no glasses or plates cutlery in the room- would be nice to have that for folks who want to eat in. My room was right next to the main square ( of the hotel not the town) and it can be a bit loud because everyone traverses through it. But not that big of an issue. Overall well worth the price especially if you are suing this as a base. Some things to note for Atacama: bring your own water, there is no room service but you can bring food but there is a restaurant joined to the hotel that can be great option. There was also some music and dance show on Saturday night.

We stayed here from 2026/4/27~4/30. The room is clean, warm and cool. The nearby of this hotel is convenient for eating, shopping, money exchange…. Also a very nice-looking church at the square. You also can plan and choose your local tours from one of the agencies nearby. The related restaurant of the hotel is good. You can have your breakfast, lunch or dinner here. It’s a good choice for staying.

This hotel is marvelous, beautiful and very relaxing. Very nice rooms, very nice staff. There are a lot of places to see near by. We couldn't have asked for a better place to stay.

The location was great, the atmosphere was very traditional and the room was always clean and tidy.

Fue una experiencia increíble, tanto en el alojamiento como en el restaurante. Todo el equipo de atención fue de una amabilidad y cordialidad extraordinarias. Desde el principio fuimos atendidos por la querida Day. Ella fue impecable al recibirnos y cuidar de todo en todo momento. It was an amazing experience, both at the lodging and the restaurant. The entire service team was extraordinarily kind and courteous. Right away, we were welcomed by the lovely Day. She was impeccable in receiving us and taking care of everything all the time.

Great place to stay at San Pedro de Atacama. Located at the Main Street with friendly people, very helpful and always smiling. The facilities were great but most importantly the stuff was amazing! Definitely recommend!!

I was a bit skeptical about the lodging in general in San Pedro but hotel don Raul surpassed my expectations and made my trip a super experience. Atacama itself is amazing but having a nice clean place to arrive tiered after a day of tours is the best investment you can make don Raul offers that. Service in general in Chile is not the best we were lucky Raul host us he was amazing and made our experience great. The night staff and morning staff ehhh not so great they lack customer service skills

The location was very good, the hotel staff was very helpful. The room was small and Internet in the room wasn’t very good, but it was fine in the lounge area and by the restaurant where they had outlets and tables. The hotel also had a swimming pool although we didn’t use it. Breakfast was very good. I would definitely go back and I recommend the hotel.

Perfect location at the beginning of the main street but not noisy. Close to the restaurants shops and travel agencies. Very friendly and helpful front desk staff, there is no issue they would not try to solve. Good restaurant at the side. Very bohemian atmosphere in the inside yard garden. Many relaxing nooks with a special decoration. Small pool, spa . Rooms with a/c, no problems with hot water. Very comfortable beds. Bathroom with shower, basic but very clean. Traveling a lot, I was really happy with my room. For an earliest trips when breakfast has to be skipped, staff setting room with basic coffee, cookies, oatmeal- something to grab before trip provider serve a breakfast. Raul at the front desk was the nicer and carrying service person I ever met at any hotel staff. I try to set up next trip to Atacama and Don Raul will be my choice of the hotel.

We loved this hotel. The rooms are clean and cosy. The grounds are perfect for relaxing with many seating options and shady areas. The service is excellent as is the breakfast. The restaurant attached to the hotel served fabulous food and has vegan options. If I wasn't on a tour, I would have loved to have stayed longer.

Good location including parking. Very friendly staff and great service. Delicious breakfast buffet. Beautiful inside courtyard with lots of comfortable chairs and sofas. Negatives: very small rooms and no WiFi in the rooms. You must go to the lobby if you want WiFi. There is need for improvement here, otherwise a nice place to stay.

The hotel is very basic but clean, and the staff are friendly and helpful. However, there are a few areas where improvements could be made. Our room was located right behind the kitchen, so late at night and early in the morning we were woken up by noise. The room had very little ventilation; the window did not open, so we had to leave the door after showering and before going to bed. The toilet clogged a few times and had a slight smell. For the price charged per night, we expected better overall quality.

Very welcoming reception. Extraordinary Adobe compound, outdoor spaces beautifully curated. Very comfortable room with amenities. Spectacular buffet breakfast, both in presentation and taste. All staff exceptional, under the guidance of Pateicio, the Son Raul host.

Stayed here for two nights recently. I was very pleased with the accommodation, the breakfast was great and it wasn't too loud at night. The highlight for us was the staff, they could not do enough for us, Raul and Philippe were incredibly helpful giving us tips on where to go, what to do and what not to do. They also helped organise a star gazing tour for us last minute which was great, also opening the car gates at all hours for us to take the rental car out and even helping us organise a last minute shuttle to the Calama airport when our Uber taxi failed. I highly recommend it to anyone.

Great location, fantastic and very picturesque interiors of the hotel itself. The room was extremely tiny - it’s good for just one person and a bag pack, but if you’re a couple with maybe two or more luggage’s, there’s no space and we were hitting into everything. The hotel pays attention to detail and cares - the breakfast was great, and the food always fresh. They also have safe - limited, car parking.

Amazing location! Nice hotel, clean, lovely staff, perfect for tour pickups

Excelente café da manhã, equipe muito educada e preparada, quarto muito confortável e excelente chuveiro!

Hotel muito bom e bem localizado

I loved every day we stayed at the hotel. The service was spectacular, the food is magnificent, and the room was very cozy and warm — we never felt cold. The bed is very comfortable, as are the pillows. I want to give a special compliment to all the hotel staff, who were always very helpful and polite. For us, is the best hotel in San Pedro!

Excelente estadia, funcionários muito educados e solicitos, limpeza excelente, roupa de cama, banho e chuveiro impecáveis, café da manhã bem variado. O hotel é muito agradável, super recomendo.

Hotel bem charmoso, staff amigável, café da manhã bem gostoso. O hotel disponibiliza água filtrada para seus hóspedes

Incrível. Café da manhã maravilhoso, atendimento excepcional, e na melhor localização possível.

Hotel com localização espetacular. Cama deliciosa, quarto climatizado. Banheiro pequeno mas não atrapalhou em nada… Café da manhã delicioso, ovos de sua preferência feitos na hora, e grande variedade de bebidas, pães, opções quentes e frias. Sem contar no charme que é o pátio do hotel. Atendimento perfeito!

Extremely welcoming and accommodating staff. Rooms were clean and comfortable. Great location within walking distance to everything in town.

A receptividade, atendimento, estadia e conforto foram o ponto forte na nossa estadia. Desde os quartos às áreas comuns são muito agradáveis. As únicas coisas que observamos é que o hotel não disponibiliza frigobar nos quartos e o chuveiro demora um pouco em conseguir estabilizar a temperatura do banho. Mas nada que comprometa a experiência e bem estar. Adoramos e sentimos que acertamos muito na escolha, muito também pela localização e facilidade de acesso ao local. Ponto positivo também é o café da manhã em horário alternativo para atender aos passeios que fizemos em horários muito cedo.

The hotel is amazing. One of the best breakfast I've had in hotels around the world. The only critic is that the rooms ans bathrooms are too dark. The pool could be a little hotter as well. Aside from that, amazing experience. Would definetly recommend.

Experience was awesome in every expect. If there was only one thing to improve I’d say the showers that at times have very unbalanced temperatures, going from too hot to too cold, making the shower experience very difficult and long. Other than that everything was amazing with very kind staff, super clean rooms, clear communication, excellent breakfast. Loved every aspect and already am recommending to family and friends!!! My experience in Atacama was out of this world!!!!

Amazing! I had such an enjoyable stay at this hotel. The rooms were very clean and comfortable, with the big bonus of being either heated or air-conditioned - perfect for any season of the year. The staff was exceptionally friendly and spoke excellent English, making me feel very welcome and well taken care of. The breakfast was simply fantastic, offering a large and high-quality buffet selection, along with freshly prepared eggs and omelets. This was definitely my best accommodation during my tour through Peru, Bolivia, and Chile. I can recommend this hotel to anyone looking for a friendly, comfortable, and enjoyable stay!

Funcionários muito atenciosos, opção de café da manhã quando o passeio sai cedo, hotel muito limpo, café da manhã excelente, melhor localização!!

Excelente. Instalações muito confortáveis, bem limpas, com bom atendimento e muito boa estrutura e localização, vale a pena. Café da manhã muito bom, camas, chuveiro, quarto, piscina, áreas comuns, todas valem o valor cobrado. Só sugeriria uma garrafa com café ou chá a disposição dos hóspedes ao longo do dia para aquecer antes ou após os passeios no frio.

It was the best experience ever. I was traveling to celebrate my mother’s birthday and they make my mother felt very special. All the employees were very kind and sweet. This was my first travel to Chile and they were about expectation in service and kindness. I will definitely come back to Don Raul.

Our stay at Don Raúl was truly wonderful. The hotel itself is beautiful, featuring a spacious garden and a refreshing pool that made for a relaxing atmosphere. The service was outstanding, with the staff consistently warm, welcoming, and attentive to our needs. One of the highlights of our stay was the included breakfast—offering a fantastic variety of options, it was by far the best breakfast we had during our entire trip to Chile. We would highly recommend Don Raúl to anyone looking for a comfortable and enjoyable stay!

Extremely friendly and helpful staff. High quality hotel, although rooms are a little small, but I think this is typical of the town. Some maintenance issues which were quickly fixed. Would highly recommend.

Its a 3,5 rating, but I have rounded up due to the quietness, great restaurant and nice people. The room was fine but the bed very noisy. Every time you turned it squeaked loudly. Very annoying. The bathroom could have been bigger but we managed to.

The staff at this hotel was absolutely exceptional. They helped us with everything from translating emails to calling another hotel for us to set up our next booking. The pool and the grounds were wonderful. The food in the restaurant - especially the buffet breakfast - were first class. We loved everything about our visit!

I really wanted to like this hotel, the setting and rooms were lovely, but the service was disappointing. As an international traveler, I rely on wifi, but the room I was assigned had no signal. Reception claimed not all rooms had wifi, suggesting I use the reception area instead. A hostel I had used prior in the same town offered full wifi. After some back and forth, I was given an upgraded room with wifi. However, the air conditioning started leaking water, and reception only fixed it by placing a bin under it, leaving dirty foot prints in the room during the process. Breakfast service was lacking—only the lady at registration spoke to me, there was an omelette station, but serving staff didn't acknowledge me nor anyone, leading me to get up from my table to ask for eggs. When I inquired about a direct airport transfer that morning, the receptionist told me it was too late to book for the same day, requiring 24 hours notice and suggested an expensive taxi or long public bus options. After investigating online, I found same-day bookings were possible and returned to inform her. (I had used a same day transfer from the airport to the town). She reluctantly booked me onto the 1:00 PM departure, after repeating it wasn’t available for a second time. When the transfer arrived there were 2 people, including myself, with 5 free seats. This unhelpful attitude was consistent with the wifi and breakfast service issues.

The staff were exceptional in reception and in the restaurant, going above and beyond in helping witha travel problem and understanding our wishes. My Spanish is non existent and my tech ability patchy. All was dealt with patience and charm. The food was excellent and the house carmenere smoothed all worries away.

Achei o hotel com café sem muitas opções, fui a 2 passeios e não tomei café no hotel e no dia que cheguei pedir para eles trocarem para o dia que não tomaríamos café, porém não aceitaram e me fizeram pagar 30 mil pesos. Além do meu checkin que seria para sair ao meio dia e solicitei até as 18 pois meu voo sairá 21 hrs e eles tb me cobraram mais 50 mil pesos por isso.

Asmei

localizado na rua principal, caracolles, mas muito silencioso. o hotel é todo feito de adobe, tem um pátio enorme e lindo, gostoso de esperar os passeios ou apenas descansar. O quarto é grande, ducha fabulosa, cama excepcional. o cafe da manhã é coisa de outro mundo! muitas variedades, fazem ovos na hora e pasmem: ate musica ao vivo com saxofone! essa foi minha 4x no atacama e esse foi o melhor hotel q fiquei. voltarei COM CERTEZA!

Estadia incrível no hotel. Melhor rua para se hospedar no Atacama.

Great staff great location and great facility, rooms and bathrooms were small

Good service

Excelente. Quarto limpo, área comum bem cuidada, café da manhã variado com pães, nolos, frutas, ovos, café bem completo

Muito boa, hotel muito bem localizado! Serviço de quarto excelente, cafe da manhã muito bom.

Hotel muito (mas muito) bom mesmo. Staff muito simpático e café da manhã maravilhoso. E a localização então, nem se fala. Excelente. Quando retornar a SPA (e quero retornar) não tenho dúvida de que me hospedarei no Don Raul

Facilidade para acessar servicos pela localização.

A pousada tem uma área de convivência linda e com alguns gatos que também se apropriam dessa área. Os quartos são bem pequenos, mas limpos e a cama é confortável. A localização é ótima.

Não tenho palavras para expressar o quanto fui acolhida por está equipe. Foi simplesmente maravilhoso. A começar que chegamos pela manhã bem cedo, muito antes do check in, e a recepção logo deu um jeito de nós acomodar em um quarto. O dono da pousada, muito simpático, ainda nos autorizou tomar um belo café da manhã. Todos os funcionários são simpáticos e solícitos. A pousada oferece um ótimo espaço de convivência, uma piscina linda mas não tive coragem de entrar pois a água estava muito fria! A cama e os travesseiros cheirosos, grandes e macios. Ar condicionado funcionando, chuveiro quentinho e um restaurante maravilhoso acoplado à pousada. A localização é excelente, no finalzinho da rua caracoles, bem perto de tudo e ao mesmo tempo fora da agitação do comércio local. Recomendo muitoooo. Valeu cada centavo! Gratidão à todos do Hotel.

Estadia muito agradável no Don Raul. O hotel parece um oásis em meio ao deserto. Os quartos são pequenos, mas o espaço compartilhado compensa bem. O café da manhã é variado e saboroso, a localização é excelente e os atendentes muito bem educados.

O hotel é lindo, muito aconchegante, a localização é excelente, decoração incrível, ótimo café da manhã, equipe amigável, cama confortável. Única observação é que os quartos são pequenos, viajar com malas grandes pode ser estressante.

Hotel rustico, muito bonito e agradável, funcionários muito simpáticos e agradáveis, café da manhã muito bom, restaurante muito bom, o único senão é a falta de TV nos quartos

Surpreendeu positivamente! Funcionários atenciosos, boa estrutura, bom chuveiro e cama. Café da manhã muito bom também.

Lugar incrível, extremamente limpo e organizado. Café da manhã é muito bom e a localização é perfeita.

This hotel is located in the main San Pedro Street, but the village is small and location does not add much. The staff were kind for the most, but the room only provides a bed, no reliable internet connection (you have to leave the room and go to the bar to get connected) and three out of the four days I stayed I had no hot water to take a shower. Now, considering that the temperature was around 0 degrees at night, take a shower in the early morning with freezing water is not very pleasant. I would not go back to this hotel.

Faltou uma tv no quarto, mas de uma maneira geral muito bom.

I really wanted to rate this hotel higher, but just can't which is unfortunate because there are a number of great things about this place. It is great that they offer to set up tours for you as well as an airport shuttle but was hard to get the official confirmation that things were booked (but this did not affect the rating I have given). My main issues with the property were based on the lack of helpfulness of probably 75% of the front desk staff. A couple of them were great, but the others are just dismissive and not wanting to help with questions, so theu ruin the impression of the other helpful staff. My room was also as issue becuase there was a water leak in my bathroom which was reported but no one came to fix throughout by 4 nights there, which the problem only got worse. So, my floor had puddles of water that i had to use the towel to soak up to avoid getting my feet wet. Also the bathroom did not have hot water but once during the stay. What the cause was that is unknown, but it was unfortunate when your visiting in winter when it is very cold and all you do it shiver during a shower trying to get the dust of the day off your body.

A minha estadia no hotel Don Raul atendeu a todas as minhas expectativas. Comecei a seguir a página deles no Instagram depois que pesquisei sobre. De fato, o ambiente é super agradável. Bem temático. Imersivo. Gostei da limpeza e do serviço de quarto. Um ponto a favor é que meu quarto tinha ar condicionado, o que é um grande diferencial nos hotéis no Atacama (quase nenhum tem). A área de café da manhã é agradável, com bastante opção de bebidas e comidas...tudo fresquinho e gostoso. Além da excelente localização. Gostei do atendimento de todos da recepção e do restaurante. Voltaria a me hospedar e recomendo. O único ponto negativo é que a piscina, apesar de linda, não é aquecida. Então a água é bem gelada e para os fortes. Fica como sugestão ao hotel colocar um aquecedor.

Incrível. Todos muito simpáticos e prestativos. ótimo café da manhã. ADORAMOS

The location was very convenient and quiet.

O hotel é muito bom, com destaque pra equipe da recepção. Contudo, precisam rever a política de check in/check out. iniciar o check in às 15hs é terrível. Foi preciso pagar uma quantia alta pra antecipar em 2hs o horário. Também sugiro que revejam o horário do café da manhã, pois quem tem passeios logo cedo não consegue usufruir do serviço pago, ou é até destratado pela equipe do café por chegar 06:55h e ainda não estar liberado.

Muita bom atendimento maravilhoso só Sentimos falta de um frigobar

Excelente pousada pra quem procura aventuras no deserto mas também o conforto de um bom quarto com ar condicionado além de um excelente café da manhã

Ingesamt ein schönes Hotel mit gepflegter Anlage. Das Frühstück war eines der besten, welches wir in Chile hatten. Hotelpersonal am Empfang spricht gutes Englisch was wir in Chile nicht immer erlebt hatten. Einziger negativer Punkt war, dass das Servicepersonal nach der Zimmerreinigung die Türe nicht wieder abgeschlossen hatte - so war das Zimmer tagsüber potentiell von jeder Person zugänglich.

여행자 거리에 가까운 좋은 위치와 넓고 멋진 공용공간이 너무나 매력적인 숙소입니다

Incrível! Ótima experiência, café da manhã ótimo! Cama excelente, chuveiro quente com bastante pressão. Nosso quarto tinha ar, pois fomos no verão, o que achei imprescindível! Área externa ótima pra tomar um vinho à noite.Staff gentil. Localização perfeita, na rua principal de San Pedro. Recomendo muito !

The central tree in the patio is an awesome place to relax after a walk or visit around one of the many sites in the San Pedro surroundings. The small pool is refreshing, and having the restaurant/bar makes it very pleasurable. And Don Raul is very nicely located. You can walk anywhere.

O hotel é super bem localizado, e as camas muito confortáveis. Faltam ventiladores para todos os quartos e um frigobar no quarto também seria bom para deixarmos a água gelada para os passeios

Tivemos experiência com dois tipos de quarto de casal. Acho que no primeiro (o de nível melhor) só faltou uma lâmpada clara (como a decoração é rústica, as lâmpadas são todas mais escuras, fica lindo, porém, se tivesse pelo menos uma da clara, ficaria melhor). No segundo tipo de quarto (um nível abaixo do anterior), a única coisa que não gostamos foi ser ventilador e não se condicionado (fomos ciente, só uma questão de opinião mesmo). Como passamos uma semana, pegamos muitos dias do café da manhã, achamos que poderia mesclar mais as opções, pois foram as mesmas opções praticamente todos os dias. No geral, nós gostamos muito do hotel! Muito bem localizado, dá para fazer tudo a pé, bem na rua Caracoles. O café da manhã (mesmo com a ressalva dada anteriormente), é tudo de qualidade, gostoso e reposto constantemente. A água do chuveiro forte é muito boa. O pessoal da recepção muito atencioso e prestativo. E a decoração do hotel, amamos!

Meu marido e eu passamos o fim de semana do Natal nesta pousada pitoresca e charmosa. Na mesma rua dos restaurantes e lojas, porém afastada o suficiente para não ouvir o burburinho dos turistas. Muitos brasileiros se hospedam nela. No quarto tem ar condicionado, cama queen, no wc tem ducha forte, gostosa! Atendimento da recepção excelente e limpeza também! Esses são os pontos positivos. Para nós o que poderia melhorar seria: iluminação do quarto, pois ele é muito escuro. Colocar um frigobar e uma TV mesmo pequena na parede e um espelho de corpo. E dar um jeito de tampar os números do ar condicionado que a Luz é tão forte que incomoda na hora de dormir. Detalhe: a suíte é bem pequena e mal distribuída! Mas, isso não tem como mudar . Só empurrar a cama mais para o lado e talvez mudar a mesinha de lugar, para ter mais espaço para passagem até o banheiro! Ficamos na suíte 39. Perto no estacionamento! Quanto ao café da manhã , ele é servido no restaurante que está dentro do hotel e é aberto ao público no almoço e jantar. Café da manhã muito fraco em relação à hospedagem! Não tem café, só Nescafé solúvel. Café da máquina vc paga a parte. E as outras coisas nada demais. No dia de Natal, fomos tomar café as 9h e já não tinha mais algumas coisas ; e o café de máquina tbm não, pq o staff não tinha ligado ainda a máquina para esquentar!

The property is peaceful, except when people talk loud you can hear the noise from the other room at night or early in the morning. Convenient to stay as it is closed to all the shopping areas and the main town. Regarding the room, comfy and clean. Except the day previous to leave the hotel, the washroom was not that very clean. About the amenities. There was missing the toothpaste, so bring your own. Swimming pool is not too big and there is only two launch chairs. Even if I wanted to use it, I could not because all the time was bussy. Overall the staff team are very polite and friendly the location is pretty good.

I loved the rustic feel and laid-back character of your establishment totally reflecting the surrounding area and the beautiful landscape surrounding the town.

A great stay with exceptionally friendly and helpful staff. Very relaxing

Lugar incrivel, atendimento otimo e muito perto do centro de San Pedro

Fue una estadía muy cómoda. Atención amable. Instalaciones rústicas pero muy acogedoras. Pieza agradable, sin TV lo que favorece el descanso, la tranquilidad y la armonía con el entorno. La ubicación es excelente, si bien está en la calle principal (Caracoles), está justo una cuadra antes del comercio y agencias de turismo.

O hotel é muito bem localizado, mas um tinha tomei banho gelado e tinha um aquecedor que aquecia muito pouco o quarto. Horário do café normalmente é após os horários de saidas dos passeios, ou seja, todos os passeios saem as 7 hr e o café inicia as 7.

This hotel is in a good part of San Pedro de Atacama, right off the main strip of “downtown.” There are lots of restaurants, travel agencies, and shops nearby. The hotel is clean, and the facilities are nice. The breakfast is very good. My only complaint is the water in the shower did not get hot, and I’m not sure why because hot water came out of the sink faucet. The breakfast is good, and the staff is friendly and helpful.

O Hotel é muito bonito e acolhedor, porèm numa reserva de 6 dias a internet só funcionou 2, mesmo assim sofrida. O horário do café não bate com os passeios e não oferecem o kit que até os hostels dão, e vi um ratinho passeando no jardim, tudo bem que é um deserto, mas precisa de controle. A cama era bem dura e os travesseiros também. Vale a incrível localização

estuvimos hospedadas 3 noches en Don Raúl y no hay mas que palabras de agradecimoentos pq todo estuvo muy bueno. Detalles corregibles como no contar siempre con toallas grandes, pero fueron repuestas de inmediato, y todo lo que necesitamos fue de inmediato otorgado. La amabilidad de recepción extraordinaria y el café a dispiosicion a las 4 am, antes del Tatio fue un gran detalle. volveré!!

I like most the kindness of receptionists that at all times where friendly and helpful. The rooms and bathrooms are too small.

The staff is very kind and helpful!

Very cool hotel. No AC or fans in the room so it was very hot. Also very loud at night with a bar beside it.

Hotel bem localizado! Quarto e banheiro simples. Não tem TV nos quartos e Chuveiro às vezes não esquenta. Sem secador. Roupa de cama e toalhas velhas. Café da manhã ótimo. Área comum muito agradável. Para o padrão de San Pedro do Atacama o hotel atende as necessidades.

Un lugar increíble, sus habitaciones muy acordes con la naturaleza del sitio

Don Raul is a good value. It’s clean and friendly and conveniently located. It does not have any extra amenities though and the bathrooms are tiny. One more we woke up and did not have any power or water. This was fixed quickly so not complaining just something to be aware of when you are trying to decide whether to shower at night or in the morning before a tour. Overall would recommend.

Pretty hotel though a little down to basics. We were allocated an older room that was small and had poor lighting but asked to be switched and the new one was a big improvement. All around a good experience

Foi boa, o hotel é bom dentro do que se espera, porem caro pro que oferece (tudo bem que a demanda do local deixa caro os valores). Quartos sem aquecedor ou arcondiconado. Café da manhã bom. Quarto pequeno mas bom. Banheiro ok. O hotel tem um espaço muito lindo fora, porem é tão bom que alguns hóspedes se esquecem preferem estar aí fazendo muito barulho e incomodando o resto dos quartos que gostariam de descansar. Enfim. É bem localizado e isso é um ponto muito forte já que tudo na cidade se concentra nessa rua!

Personal amable, todo limpio. Habitaciones pequeñas, sin aire acondicionado y sin frigobar. Camas poco confortables. Entorno con muchas áreas verdes, hermoso. Piscina agradable.

Localização, atendimento, café da manhã, tudo excelente na minha estadia em San Pedro de Atacama

Location was perfect and the hotel has a unique environment however the room was very dark the bathroom as well with very old decoration. The paint in the wall was falling out; it was room 7

Architecture was interesting, feel from another era. Friendly staff. Very simple, rustic surroundings. My husband was bothered by noisy nights.

O hotel é bem localizado mas não faz jus ao preço que cobra. Muito mal iluminado, apenas 02 arandelas no quarto + 01 no banheiro. Água quente sempre que precisei, apenas um travesseiro por pessoa. Tive que pedir mais um e entregaram prontamente. Banheiro apertado. Ar condicionado em bom funcionamento. Café da manhã bem servido mas no primeiro dia o café só ficou pronto quase 07 horas da manhã... Estava com pressa para pegar o tour mas consegui tomar o café depois de muita insistência. A piscina não condiz com o ângulo da foto, é como uma banheira de água parada.

Boa localização, mas as instalações deixam a desejardesejar. Não tem ar condicionado o que é fundamental para o verão

Hotel muito confortável, mas não tinha ar condicionado, durante o dia fazia falta pois a cidade é muito quente.

I liked the location and breakfast, but I didn’t like the bathroom ventilation because it didn’t have.

The hotel was the last one on the main street and therefore easy access of all restaurants. The breakfast doesn't start until 7:00 AM and almost all of the tours in Atacama start around 5:00AM and we didn't have breakfast even a single day. In fact all the tours in every part of Chile starts around 5:00AM and the breakfast doesn't start until 7:00 or later. We were only able to have breakfast for one day of our 13 day tour in Chile. Its better to book hotels without breakfast to avoid paying extra cost.

We paid for a Deluxe room (US$160 aprox.) and they gave us a small room next to the kitchen, that was extremely noisy, dark, smelly and hot. When we asked about our room to the hotel employee (Ruben), he told us that there was a mistake with our reservation and there was nothing they can do for that night given that the hotel was overbooked. Next day they moved us to a room more quiet, although not the deluxe room that we had booked and pay. When we checked out and tried to arrange the price according to the rooms that we stayed in, the empoyee of the reception (Eduardo) only repeated that the hotel did not have any responsability on the "mistake", and he was not willing to cooperate at all in order to solve the money ishue. We had to beg him to write an email to the person in charge in order to create a "case" and TRY to get our money back. To this date we have not receive any news or formal apology, much less the reimbursement of any amount.

Great location, very cute. Beds comfortable. We emailed ahead to get a double/queen bed m, instead of two twins. We didn’t not get it our first night- though it was promised a month prior via email. Offered the move the second night, but took much time to change. Included breakfast was weak. And we ran out of hot water both nights - the first night, I got a hot shower but my husband did not. Second night, I ran out of hot water with shampoo in my hair. My husband has none.

A nice hotel just outside the more busy central part of the town and therefore a quiet place to stay. It is connected to a nice restaurant which is open until late, allowing to arrive late and still have a dinner.

We booked this place late when the only other option was $12k per night. We paid US$150 per night. The room had a double bed, a table and 2 chairs. The bathroom had a shower, 2 towels, one bath mat, 2 shampoos and 2 conditioners and one soap. That is the sum total of the rooms amenities. No heater, no hairdryer, wifi for a minute at a time. The walls are mud rendered polystyrene blocks and not remotely sound proof. You will hear every conversation your neighbours have. We did not get wifi in our room but could usually get access by walking around the hotel trying to log into separate sections of the wifi. In short, it’s truly ordinary and grossly overpriced. Breakfast was included and this was passable. It’s sweet cereal, akes and ham, rock hard bread, cheese and tomatoes. We also had dinner there and that was considerably better. Drinks and the happy hour are worth doing. Our friends had a similar experience but they had wifi and no hot water for three days. My advice. Book early. Go elsewhere.