Parque Las Chimeneas
Parque Las Chimeneas, Itagüí, Valle de Aburrá, Colombia- Park
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About this hotel
Stunning Views from Rooftop Hydro Massage Tub
Enjoy breathtaking panoramic views of Medellín from our rooftop hydro massage tub, perfect for relaxing after a day of exploring the city.
Rustic-Style Rooms with Modern Amenities
Experience comfort in our Rustic-style rooms equipped with satellite LCD TV and private bathrooms. Order tropical cocktails at the bar or indulge in room service for a truly relaxing stay.
Convenient Location and Nearby Attractions
Explore cultural sights like the Metropolitana Cathedral and Jardin Botanico gardens just a short drive away. For entertainment, guests can play billiards in the games room. Conveniently located near the commercial centre and with free parking, Hotel Alcaravan is the ideal choice for your stay.
Ready to experience comfort and convenience at Hotel Alcaravan? Book your stay now and make unforgettable memories in Medellín!
Nearby Attractions
Parque Las Chimeneas
Parque Las Chimeneas, Comuna 15 - Guayabal, Medellín, Valle de Aburrá, Colombia- Park
parque de viviendas
parque de viviendas, Itagüí, Valle de Aburrá, Colombia- Park
zona verde viviendas
zona verde viviendas, Itagüí, Valle de Aburrá, Colombia- Park
Casa Finca de Los del Valle
Casa Finca de Los del Valle, Calle 76, 055410 Itagüí, ANT, Colombia- Monument
parque el porvenir
parque el porvenir, Itagüí, Valle de Aburrá, Colombia- Park
villa sol parque recreativo
villa sol parque recreativo, Itagüí, Valle de Aburrá, Colombia- Park
Parque De La Cruz
Parque De La Cruz, Comuna 15 - Guayabal, Medellín, Valle de Aburrá, Colombia- Park
Hermano Caballo
Hermano Caballo, Avenida Las Vegas, Comuna 14 - El Poblado, 055411 Medellín, ANT, Colombia- Public Art
parque villa del campo
parque villa del campo, Itagüí, Valle de Aburrá, Colombia- Park
casa finca FLANDES
casa finca FLANDES, Calle 72A, 055410 Itagüí, ANT, Colombia- Monument
Aerolito
Aerolito, Carrera 50E 53-108, Comuna 15 - Guayabal, 050010 Medellín, ANT, Colombia- Sculpture
Important Information
Please note that the Jacuzzi is open from 02:00 PM until 10:00 PM daily.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Breakfast in the room
Packed lunches
Games room
Billiards
Hammam
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Accessible parking
Shared lounge/TV area
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Kid meals
Indoor play area
Public Bath
Wine/champagne
Coffee Shop on site
Fruits
Steam room
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Key card access
Broadcast Live sport events
Room Types
Triple Room with View
Up to 4 guests20 sqm3 Twin bed (90-130 cm wide)
This room features LCD cable TV, a fan, a stereo, free Wi-Fi access, telephone, safety deposit box, and private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
3 Twin bed (90-130 cm wide)
Room details
20 sqm
With View
In-room amenities
ShowerTVTelephoneHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothingToilet paper
Superior Double Room
Up to 2 guests10 sqmDouble bed (131-150 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothing
Standard Twin Room
Up to 3 guests15 sqm2 Twin bed (90-130 cm wide)
This room features LCD cable TV, a fan, a stereo, free Wi-Fi access, telephone, safety deposit box, and private bathroom.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
ShowerTVTelephoneHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothingToilet paper
Twin Room with View
Up to 3 guests15 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a wardrobe, a dressing room, a tiled floor as well as city views. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
City View, With View
In-room amenities
ShowerTVTelephoneHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothingToilet paper
Standard Double Room with View
Up to 2 guests10 sqmDouble bed (131-150 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, a dressing room, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
City View, With View
In-room amenities
ShowerTVTelephoneHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothingToilet paper
Superior Double or Twin Room
Up to 3 guests10 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
10 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothing
Standard Double Room
Up to 2 guests10 sqmDouble bed (131-150 cm wide)
This room features LCD cable TV, a fan, a stereo, free Wi-Fi access, telephone, safety deposit box, and private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
ShowerTVTelephoneHair dryerDeskFanToiletPrivate bathroomDressing roomTile/marble floorWardrobe or closetLinenUpper floors accessible by elevatorClothes rackDrying rack for clothingToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,683 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 14, 2026Hotel muy agradable y personal súper simpático.
3/10
Reviewed Sep 11, 2026La gente es muy amable, extremadamente amable.
Me hubiera gustado conocer la zona antes de ir, no fue de mi agrado. Y las instalaciones eran incómodas
9/10
Reviewed Sep 9, 2026Excelente atención y actitud del personal. Habitaciones limpias y cómodas
6/10
Reviewed Sep 8, 2026La atención de las recepción y el personal
En cocina había una muchacha un poco amargada para nada amable ni con el huésped ni con sus compañeros en las noches había mucha bulla en los pasillos algunas habitaciones no tiene las vistas que muestran en las fotos
6/10
Reviewed Sep 7, 2026La atención de la recepción
Demasiada bulla en la madrugada, una de las muchachas de cocina es poco amable
1/10
Reviewed Sep 2, 2026La recepción
Las habitaciones eran muy incómodas, por dos noches pagamos 375.000 y la verdad no vale la pena, parecen habitaciones de motel.
1/10
Reviewed Sep 2, 2026La recepción
La habitaciones, son muy pequeñas para el costo, parecen habitación de motel. No eran nada agradables.
10/10
Reviewed Sep 1, 2026jacuzzi
nada
9/10
Reviewed Aug 24, 2026I servizi offerti dal hotel e la vista panoramica sul terrazzo
Nulla
10/10
Reviewed Aug 22, 2026Me gustó la ubicación, limpieza, la calidez del personal siempre muy atentas y comodidad en condición normal.
No me gustó los espacios para movilidad de personas con discapacidad y uso de silla de ruedas, solo ese detalle tan necesario creo que falto al momento de construir tener empatia con esta población discapacitada, oportunidad de mejora.
9/10
Reviewed Aug 21, 2026Es un buen sitio para pasar una noche, para estar de paso, nos atendieron bien
3/10
Reviewed Aug 18, 2026Most staff were friendly and courteous. Some of the janitorial staff were very ill-mannered. They passed you as if you do not exist. Not even to say good morning or good afternoon
Room was extremely small for the price. No head on the shower. Bed was uncomfortable. No wash rag provided. No bar soap at the basin. No sanitizer available as indicated online. Poor Internet access. No creamer at the coffee station. Cold cup was displayed to drink hot coffee from. No ice machine available . Rooms are not sound proof.
9/10
Reviewed Aug 12, 2026El desayuno y la atención
Todo bien para la categoría del hotel
10/10
Reviewed Aug 10, 2026La disponibilidad 24/7 y a 15 minutos del metro
N/A
1/10
Reviewed Aug 9, 2026The breakfast was poor and the location was very noisy
Rooms were very small. The mattresses needs to change
8/10
Reviewed Aug 6, 2026Jacuzzi, restaurante y bar
El internet se iba siempre
10/10
Reviewed Aug 5, 2026Excelente hotel 100%
9/10
Reviewed Aug 3, 2026Excelente la ubicación para el evento que teniamos cerca. El desayuno muy rico. El personal muy amable.
7/10
Reviewed Jul 25, 2026Clean , nice the few is very good ❤️
The breakfast wasn’t it at all . You only get. Egg and bread tea only . Anything else you have to pay.
5/10
Reviewed Jul 24, 2026Atencion
La limpieza
10/10
Reviewed Jul 22, 2026La atención
4/10
Reviewed Jul 21, 2026Está muy bien ubicado, cercano a muchos lugares de interés
Reserve una habitación con vista, y me dieron otra diferente. Realicen el reclamo y me mandaron para otra, que nada que ver
7/10
Reviewed Jul 21, 2026La ubicación, está en Itagui, cerca del lugar al cual me dirigía, fácil de llegar
La disponibilidad de parqueaderos es limitada, y el personal de recepción, es un poco frio en su atención.
10/10
Reviewed Jul 20, 2026El servicio al cliente y la comodidad de sus instalaciones.
Las almohadas, no son muy acolchadas lo que genera dolor de cabeza, del resto todo está muy bien.
3/10
Reviewed Jul 20, 2026disponible sur le moment
chambre petite et moche, équipements moyens, très bruyant
9/10
Reviewed Jul 12, 2026Las atenciones de las personas.
La tele sin control manual.muy
9/10
Reviewed Jul 10, 2026Todo en general y poder disfrutar de las zonas comunes
Todo estuvo muy bien
5/10
Reviewed Jul 8, 2026The jacuzzi was nice
The service i did not like
8/10
Reviewed Jul 7, 2026La atención y l van ubicación del hotel
No cuenta con planchas, te quieren cobrar adicional por todo.
10/10
Reviewed Jul 5, 2026Las habitaciones y las personas muy amables
8/10
Reviewed Jul 5, 2026Muy buena la comida
10/10
Reviewed Jul 5, 2026Atención
No aplica
9/10
Reviewed Jul 3, 2026El hotel es muy aseado, desde la recepción hasta el personal de comedor son personas amables
Lá parte de la zona social en la terraza, debe mejorar la atención y el surtido de Elementos para consumo
10/10
Reviewed Jun 30, 2026Todo estuvo perfecto!
10/10
Reviewed Jun 30, 2026La comida y el trato del personal
La señal de televisión era intermitente
7/10
Reviewed Jun 30, 2026Excelente servicio de recepción, en general todos los funcionarios muy amables.
Mucho calor en las habitaciines aún con ventilador encendido. Las habitaciones que quedan encima de la cocina reciben todo el ruido que se genera desde muy temprano. En el restaurante falta espacio y personal para agilizar la atención cuando el hotel está con alta ocupación.
9/10
Reviewed Jun 29, 2026La atención muy buena y poco ruido alrededor
8/10
Reviewed Jun 27, 2026La calidad de las personas, muy amables
El tiempo de espera en el restaurante en la noche.
10/10
Reviewed Jun 26, 2026La atención al cliente y las instalaciones, todo muy limpio
9/10
Reviewed Jun 25, 2026Ubicacion
No habia parquederos suficentes. Estaba dañado el intenet y tv
10/10
Reviewed Jun 21, 2026La atención es muy buena, las instalaciones muy limpias y completas, el desayuno estaba rico y el parqueadero es amplio.
10/10
Reviewed Jun 21, 2026Excelente ubicación, atención y las instalaciones muy cómoda
Todo está perfecto acorde al costo del hospedaje
7/10
Reviewed Jun 19, 2026La ubicacion esta cerca al terminal del sur
Las habitaciones no tienen aire acondicionado y hace mucho calor , al lado hay un barrio y ponen musica alto volumen
1/10
Reviewed Jun 16, 2026Cobran hasta cotizar por teléfono
Nada
8/10
Reviewed Jun 13, 2026La ubicación con relación a la mayorista es super.
9/10
Reviewed Jun 10, 2026La atención
7/10
Reviewed Jun 10, 2026Buen servicio
10/10
Reviewed Jun 2, 2026Muy organizado y buena atención
10/10
Reviewed May 31, 2026Todo nos gusto
9/10
Reviewed May 28, 2026la atención de las personas.
falta parqueadero, son muy pocas plazas y te dicen esta lleno y mira a ver como le haces.
10/10
Reviewed May 27, 2026Todo
10/10
Reviewed May 26, 2026Instalaciones modernas , lindas y súper instagrameables , el desayuno delicioso , grandes porciones y una excelente Atención al cliente. Me encantó el jacuzzi la vísta es espectacular
jacuzzi un poco oscuro
10/10
Reviewed May 25, 2026Muy cordiales y honestos. Volveré
8/10
Reviewed May 25, 2026Las instalaciones
No hubo
10/10
Reviewed May 25, 2026La atención
La cama es muy incomoda
1/10
Reviewed May 24, 2026Las habitaciones sucias y con malos olores en la terraza un montón de borrachos
10/10
Reviewed May 24, 2026La estadía fue muy agradable, desde la primera atención muy amables y la limpieza 10 de 10
6/10
Reviewed May 15, 2026friendly staff
Poor breakfast, small room...my things barely fit in the room, the light in the bathroom didn't work, but since they didn't speak English, I didn't feel like asking them to fix it.
9/10
Reviewed May 2, 2026Calidad precio excelente, la atención del personal muy buena
10/10
Reviewed Apr 30, 2026Excelente ubicación, la comida y la atención del personal.
Todo estuvo perfecto. Nada malo.
8/10
Reviewed Apr 27, 2026Muy bien
9/10
Reviewed Apr 25, 2026Todo muy bien
7/10
Reviewed Apr 19, 2026Estaba limpio
Desde las 3 am había muchos buses , que pitaban , lo cual no permitía el descanso
9/10
Reviewed Apr 14, 2026La atención excelente el personal muy amable
7/10
Reviewed Apr 9, 2026La atencion del personal en especial del restaurante. El menu variado y la comida sabrosa. La zona muy central.
No garantizan el servicio de parqueadero y no hubo servicio de internet por dos dias sin brindar una solucion a los huespedes. Las habitaciones son pequeñas para grupo de 3 a 4 personas, no tenia closet la habitacion. Estuvimos incomodos. No tenia aire acondicionado y sentimos calor.
10/10
Reviewed Apr 5, 2026Todo muchas gracias
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean rooms and facilities
- •Friendly and attentive staff
- •Very convenient location
- •Nice common areas / jacuzzi
- •Generally comfortable installations
Areas to consider
- •Breakfast limited/poor (only basic items unless paid)
- •Limited or insufficient parking
- •Noise issues (kitchen, early noise, neighborhood loud music)
- •Room shortcomings: small rooms, pillows not comfortable, missing TV remote, no AC in some rooms
- •Slow service/wait times in restaurant at high occupancy
- •Some front desk staff described as cold
Cleanliness
9.5/10Multiple reviews highlight that the hotel is very clean and well maintained ("muy aseado", "todo muy limpio", "Clean"). Cleanliness is a clear strong point.
Service
9.1/10Service is frequently praised for friendly, attentive staff ("Atención", "personas muy amables"). A few notes mention cold reception or disliked service, but overall staff interaction is a strong positive.
Location
9.5/10Location is repeatedly noted as very convenient and close to points of interest/transport (Itagüí, terminal del sur, near wholesale), making it a major positive.
Room Quality
7.2/10Mixed feedback: some praise the rooms, but there are several complaints about small/poor rooms, uncomfortable pillows, missing TV remote/manual control, no AC in some rooms and noise from kitchen/neighbourhood.
Amenities
6.8/10Amenities receive mixed/negative mentions: limited parking, poor/limited breakfast offerings (only egg/bread/tea unless paid), lack of irons/planchas, intermittent TV/Internet; positives include jacuzzi and usable common areas.
Value for Money
7.6/10Perceived value is mixed: some guests say it's fully appropriate for the cost, while others find it pricey or complain about extra charges for basics, producing a moderate score.
Food and Beverage
7.4/10Food reviews are mixed: some guests praise the food and dining staff, others note limited breakfast, slow service at busy times and intermittent TV during meals; overall satisfactory but inconsistent.
Overall Experience
8.5/10Overall sentiment is positive with many recommendations and repeat guests ("Recomendado", "Excelente", "Todo estuvo perfecto"), despite some recurring operational issues (parking, breakfast, noise).