Kaya Uludag

The rooms were very spacious and clean, the staff provided a good service, they were friendly and very helpful

Food was fabulous. Loads of choice. Cocktails were delicious!!

Nothing!

Outstanding service from arrival to leaving. Attention to detail was amazing. The staff go above and beyond to ensure we had the most incredible stay. First time staying here certainly will be reccomending to friends and will definitely be returning in future. Thank you so much to all of the staff, and your resort is phenomenal. Such a hidden gem

Great place, staff are amazing and so helpful at all times. If you ever need any kind of help with anything they will be there. Requested early check in and late check out and it wasn’t an issue at all.

Her şey süperdi

Thank you very much for the great service and hospitality tasty food and feeling special was priceless

The staff are genuinely welcoming and helpful. Very clean establishment, and the food quite tasty and varied menu.

موقعه وقربه من التلفريك

لاشي

Great food and drink, super friendly staff who went out of their way to help us, extremely clean, and enjoyable environment overall. Highly recommend choosing Kaya if you want to ski in Uludağ area 2.

Nothing to dislike.

Kaya Uludağ Oteli’ne geldiğimiz ilk andan itibaren her şeyin ne kadar özenle ve profesyonellikle yönetildiğini net bir şekilde hissettik. Karşılama son derece sıcak, samimi ve güven vericiydi. Otelin genel atmosferi, konforu ve düzeni daha ilk dakikada doğru bir yerde olduğumuzu hissettirdi. Odalar tertemiz, son derece konforlu ve manzarasıyla büyüleyici. Ortak alanlar, spa ve restoran bölümleri hem şık hem de çok bakımlı. Yemeklerdeki çeşitlilik, lezzet ve kalite istikrarlı şekilde üst seviyede. Her öğün ayrı bir keyifti. Bu mükemmel deneyimi unutulmaz kılan en önemli unsur ise çalışanların yaklaşımı oldu. Özellikle Duygu Hanım, misafir memnuniyetini adeta bir sanat gibi icra ediyor. İlgi, zarafet, çözüm odaklılık ve içtenliğiyle harikalar yaratıyor; her detayı takip ederek misafiri gerçekten özel hissettiriyor. Bar bölümünde ise Şeyda Hanım ve Kadir Bey’in enerjisi, güler yüzü ve profesyonelliği ortama bambaşka bir keyif katıyor. Hem servis kalitesi hem de samimi iletişimleri sayesinde bar, günün en keyifli anlarının yaşandığı yerlerden biri haline geliyor. Ayrıca Müşteri İlişkileri Müdürü Serkan Bey’e de özel bir teşekkür etmek isterim. Misafir memnuniyetine verdiği önem, her konuda ulaşılabilir olması ve süreci yakından takip etmesi, otelin hizmet kalitesinin neden bu kadar yüksek olduğunun en net göstergesi. Özetle, Kaya Uludağ Oteli’nde her şey kusursuz. Profesyonellik, samimiyet ve kaliteyi bir arada yaşamak isteyen herkes için kesinlikle gönül rahatlığıyla tavsiye edilecek bir otel. Bizim için kesinlikle tekrar tekrar gelmek isteyeceğimiz bir adres oldu. ❄️🏔️✨

Hiçbirşey yok.

Very good reception and nice activities

Nothing

The overall experience for the family was outstanding. Serkan and his team made sure that our stay was comfortable and we are looked after all through the stay. Highly recommended for a family getaway.

Everything we loved. Mr Serkan is the best. Its my second time and loved it

Nothing. All is amazing

اعجبني المدير سيركان تعاملة مميز ونشيط

لا شي

The hotel is great located in the mountain next to skiing activities and hotel service are great specially the restaurant and cafe staff you don’t even need to ask for anything they are always around asking to offer you drinks/food everything

We enjoyed the stay,,, everyone is so welcoming, Sekran the Guest relation, and all the Restaurant and the Cafe team… The room is cozy and super warm… the food is amazing… it is one of my best vacation… We were lucky with the snowy weather as well…

⭐⭐⭐⭐⭐ Amazing Experience at Kaya Uludağ! We had an absolutely amazing time at Kaya Uludağ. The snowfall was magical and the snow sledging was so much fun—especially for the kids! The heated swimming pool and the hammam were a perfect way to relax after a day in the snow. We also celebrated my birthday here, which made the experience even more special. Everything—from the ambiance to the facilities and the all inclusive concept —was wonderful. We truly loved every moment and would highly recommend Kaya Uludağ for a perfect snow getaway.

alles war perfekt wie immer! top!

Serkan guest manager is a very good person and very polite and very polite,the food was amazing and the staff also,for sure we will comeback again.n,We have unforgettable moment here,

Location and staff

Nothing

I like the location, The staff were very kind especially Serkan, Jamil, everyone

The room was very hot

The atmosphere at the hotel is apparent from the moment you walk through the door, lots of friendly smiles from the staff. Who are helpful and spoke good English. The food at the buffet was incredible, fresh produce and a hood variety. Room was spacious with a comfy bed. We will be back again in the future. Thankyou

Rooms Large, clean rooms, hi tech tv, nice bath, water sometimes may change temperature but our friends did not experience that. Sprinkler (two) and sensors in the rooms. Easy to find fire exit. Nearby activities Has a ski room. Live music is extremely good. If not wrong the artist was Serkan Uzunoglu. Creates a very warm atmosphere. Safety Two sprinkler in the room and a sensor (fire or smoke i guess) Walkability The lifts work very fast and the lift to guest ratio is high so you get the lift max two seconds after calling. Food & drinks I should write a lot about this section because we loved the food. Especially 5 pm tea time offerings are beyond words. (Now im writing this while having that) very nice breakfast, good lunch and dinner. We got as much as fine vines. Noteworthy details We will never look for another hotel. Extremely good price/luxury ratio. Very warm employees. We came as a family and also our friends. Everybody had a very good experience.

Very good service and attentive staff. Rooms and facilities are decent. Meters away from the pistes. Food variety is more than enough. Child friendly hotel. The only thing to bear in mind is the rooms facing mountain side are exposed to late night music.

It was a wonderful stay, one of the best hotels i stayed in ever. This was a family trip. Everything in the hotel was wonderful rooms,service,staff, waiter, employee, and food. I will definitely repeat this again. One of the best things in this hotel is easy access to slope ,acessability for skii equipments and training. Hospitality resilience and flexibility are among the best properties that would encourage me to repeat staying apart from cleaniless

Bu oteli İlk gelişim referans ile geldim çok muhteşem bir karşılama ile destek oldular yemekleri muhteşem anlatıldığı gibi gece çok güzel bir etkinlik ile kapattılar kesinlikle temiz ve güvenilir muhteşem bir otel tavsiye ederim

Incrível, ótimo atendimento, comida e comodidades

I came here for two days with my husband. It’s all inclusive hotel. From start to end the staff and service were excellent! Besides a little usual things, the staff was very professional and helpful. Even they allowed us late check out. In the past I stayed in the other hotels at the same area but I never knew Kaya Hotel was this great. I would definitely suggest everyone to experience this hotel. Stunning view, delicious food, Very friendly & professional team managed by well trained managers. They look after their guests in a high level of standards.

It was an Amazing experience. The staff is kind and helpful, from entering into it first to saying it good bye, the experience was one of the best. The staff is kind and helpful. The property is very clean, and well maintained with many amenities. Good experience overall for a family of 4. Recommended.

Amazing hotel! Uludag is one of the most beautiful and virgin ski mountains I being too. The place is incredible the hotel service and facilities wonderful, all included food, alcoholic beverages and entertainment. The ski in and out perfect. Fully recommended among all others in the area.

Mükemmel bir otel mutfak harika ve çok lezzetli personel çok saygılı ve eğitimli Kesinlikle tavsiye ediyorum

Best Hotel in Uludag for families , thanks for Kaya

Great helpful staff, clean and spacious rooms; The (all inclusive) buffets had amazing variety and available on extended hours (while the food quality was above average, personally, I would have preferred a more focused menu with more attention to each item).

Hôtel es vraiment grand il l'a tous se qu'il faut salle de fitness spa piscine station de ski 🎿🎿 pas loin les profs de ski son tros simple les chambres formidable

Excellent séjour , une équipe professionnelle, ont mangent très bien , une salutation particulière à l’équipe du gest relation, spécialement Mr.Hak

This hotel was so nice. We almost stayed at a new hotel next door for twice as much but they were full. However, after checking out the newer hotel I’m glad we stayed at Kaya. The difference was not twice the price. In fact I would stay again at Kaya even if the newer hotel became available. I really liked the feel and the beauty of this tastefully decorated hotel. All inclusive is a super deal. The food was fabulous, the service was classic elegant Turkish hospitality where they went out of their way to meet your needs. They even sold us some tire chains one morning when it snowed and came out and put them on the tires for us! (Of course I tipped them). I felt like we were eating all day, the nice lounge at the entry is beautiful with live piano every day at tea and wine time. There was even a Shushi bar in the restaurant. I travel extensively and can say this is a really nice hotel for the price, lavish enough to feel like a real treat, comfortable, ski resort feeling at the same time.

Personelin güler yüzü, temizlik, hizmet tam anlamıyla mükemmeldi. Yemekler de bir o kadar harikaydı. Teşekkürler

It is a convenient option, just in the heart of the ski center.

Otel Uludağ standartlarında güzel bir otel personel çalışanlar her şey çok iyi yemeklerde gayet lezzetli tavsiye ederim

Poor ski room. Lockers for rent in an all ski resort??? Good rental skis. Good size rooms. Clean. Poor lobby and poor coffee area. Spa average to poor - not clean enough for a spa. Dinner and food in general poor to average at best. Feels more like a discount hotel.

very good food and its very good to learn skying

The halls and our room smelled like cigarettes, no non amoking policy implemented. The food was good, the staff friendly, but our room was not cleaned for three days despite hanging the “please tidy my room” sign. The ski equipment were good and cheap, but had a hard time communicating with the people in charge because non of them spoke English.

Great value for money Full board

The staff were incredibly attentive and helpful! The food was fantastic! We had a great time

Everything was very good

We group of 3 people (my wife, brother and I) stayed at this hotel for 2 nights. From the very beginning we loved the lobby design that looks better than the online pictures. Caring staff immediately took our bags and asked us to relax in lobby area and they offered us tea, and wait for our chekin and room keys. Then our wonderful expectations started to fall down. Tea was not brought, then we have been accused that we paid only for two people, and needed to pay extra for another person (our reservation clearly says that we paid for three Adults, one triple room with one double and one single bed). We were told that the general manager will come to us, and we waited for more than 25 mins and he did not showed up, we had to look for him ourselves. Then we were given a room with three single beds, and then given another room with connect two single bed and single matrases, that is simply unacceptable, then the next room was a proper bed, but the lamps and the telephone did not work. In the end we had a normal room, but it took us at least 4 hours at the fact that we were very hungry from a long road. During our holiday sauna did not work. It features as all-inclusive hotel only until 11.00 pm. Food quite tasty and varied.