Koh Tao Regal Resort vs Similar Hotels

Rooms are noted to need maintenance, with mix-ups at check-in.

Spacious rooms with fresh towels and water daily.

Rooms are large but show signs of wear and need maintenance.

Several negatives: rooms and bathrooms described as run-down/old, some beds very hard, missing TVs/safes and some rooms not matching photos.

Several reviews mention poor conditions such as stained pillows and general neglect.

Rooms were clean and spacious.

Multiple mentions of stains on linens and general cleanliness concerns.

Mixed reports: several guests note clean rooms and daily cleaning, but others report bathroom damage, insects, peeling paint and inconsistent housekeeping.

Hotel is perfectly located right on the beach and close to shops.

Fabulous location, convenient to the ferry with a great view of the beach.

Great location with easy access to restaurants and beach.

Strong positive: repeatedly highlighted as beachfront, excellent views, direct beach access and convenient for pier/restaurants.

Employees are described as very kind and helpful despite the hotel's poor condition.

The outstanding reception staff made this stay special.

Overall friendly staff, though some reports of unaccommodating reception.

Consistently praised: staff described as very friendly and helpful, quick to resolve requests and providing good reception support.

Breakfast options are deemed expensive with low-quality products.

Lots of good restaurants nearby.

Breakfast quality is mentioned as weak by some guests.

Limited commentary: some mention of a hearty breakfast and no major F&B complaints, but main restaurant may be in a neighboring hotel.

Pools are good, but gym facilities are poorly maintained.

Access to paddle boards and double kayak available.

Good amenities like poolside patio and activities, though some items were outdated.

Mixed: private/personal pools and snorkeling opportunities praised; limited on-site dining, no TV or safe in rooms, and one report of over-chlorinated pool.

Pricing appears high for the quality of services and condition of the hotel.

Slightly higher rate than others, but worth the extra.

Good value for the location but could be better based on condition.

Generally positive: described as good value and reasonable rates by multiple guests despite some worn facilities.