Hotel Varuna

La atención

Todo estuvo muy bien, gracias

Desdayuno sencillo bien preparado, fue lento el servicio, el grupo requeria salir a las 7 am pero el desayuno solo inicio a las 7a.m

Que el desayuno estuviera servido a las 6:30 a.m como nos lo prometieron

La ubicación.

Que realice la reserva donde especificaba que fueran dos camas dobles porque viajaba con dos niños, no los había ingresado en la reserva porque si se ponían salía a dos habitaciones. Cuando llegue que no había sino de una sola cama, finalmente me entregaron una habitación con un sofá cama pero creo que por eso están la parte de las observaciones para poner que se requiere. Además no pudimos escoger el desayuno buffet porque se estaba quedando un equipo de futbol y no habilitaron el servicio bufet, creo que el servicio debería de ofrecerse normal.

La ubicación y que tiene parqueadero

Las instalaciones ya están un poco viejas, tiene solo la básico, ni aire ni ventilador, el baño estaba en mal estado.

Location

Air conditioning

Excelente ubicación, la atención inmejorable

The staff were very helpful and friendly. I arrived on a morning flight and they let me check in before noon. The bed was really comfortable. The room was spacious and clean. The location was excellent with everything in El Cable within an about a 5 minute walk.

The toilet water pressure was really bad. The remote control blinds sometimes opened or closed themselves. There were no cups, extra towels, etc. in the room. I accidentally used my electronic key on the wrong room but it still worked.

El lugar estaba muy limpio, las instalaciones muy cuidadas, la ubicación excelente para turistear por la ciudad.

Todo me gusto.

SERVICIO DE LOS JOVENES DE RESTAURANTE, UBICACION, COMODIDAD, CAMAS CONFORTABLES.

QUE EL COSTO EN ALOJAMIENTO POR LA NIÑA, FUERA COMO DE UN ADULTO Y EN LA MISMA CAMA CON LA PAREJA

Súper

Todo estaba limpio súper recomendado

ubicacion

sin desayuno

La cercanía al evento, está ubicado en zona tranquila con buenos restaurantes cerca

Ofrecen estancia con 2 camas dobles y una sencilla y parking Al llegar solo hay 2 camas, el front desk dice que ninguna habitación tiene cama sencilla adicional y que el parking está lleno

location

weak breakfast bad internet

I never was able to stay

Didn’t like anything

Excelente atencion del personal, muy buenas instalaciones, tranquilo, comodo y aseado .

Excelente lugar, todo limpio, muy cómodo, el Personal que atiende es un amor, lo recomiendo al 100%. Fue mucho más de los esperado. Los Felicito!!!!!

Opcion aceptable para hospedaje en manizales

Excellent variety of choice of food available for breakfast.

Duvets too hot.

The hotel is very close to the main carrera 23rd restaurants, mall ,cable plaza

Muy bien.

The location, room was spacious

The bed was super small, the area super noisy since very early in the morning

Great location, good breakfast, staff is really friendly

The parking entrance is not comfortable, you have to ask the staff to open the access

No ofrecen las comodidades que anuncian en la página es muy caro y hay que pagar extra

This was my second time at this property.. and I try to give everyone the benefit of the doubt.. but This last stay was the icing on the cake.. Two of the hotel Front Desk Agent were horrible.. I have been visiting Manizales not only to enjoy the beautiful countryside but to final the documentation for my fiancé.. I book the room for two people and on various occasions we used the hotel as a pit stop to come and shower and change for out next adventure or outting... on 2 separate occasions the staff openly accused my fiancé as being a workings girl and wanted to deny her entry to the hotel.. one even had the nerve to come to my room late one night inquiring of when will she be leaving.. being that my spanish is little .. I didn't realize all the insults that had been made until after I told the desk clerk to leave my door... this is totally unacceptable and if that's how they treat all tourists.. I hope no one ever books with them again.. because I will never book with them.. I share this with the desk clerk that actually was helpful to me.. he apologized but the damage was done.. I am sure nothing will happen to those two .. which is sad.. besides a terrible parking system.. the hotel is nice.. they just treat foreigners very very rudely!!'

Staff very friendly

bien

bien

Hotels in a good location however, for me parking was inconvenient because I always had to stop and go inside. Asked him to open the gate for me to drive around to go inside and with the traffic that was very hectic throughout today.

THE SERVICE IS GREAT

I WANTED TO STAY MORE IN VARUNA MANIZALES

Great location. Complete and healthy breakfast. Parking available. Comfortable amenities.

Nothing.

Spacious room with couch and two comfortable chairs. Probably the quietest Hotel I've stayed at in Columbia, the windows don't have much soundproofing but it was quiet at night. The staff is professional, friendly and accommodating. Very nice views from the restaurant and well attending staff. Cleaning staff are good at what they do too.

The only complaint is noise from the street side window but it was minor. One consistent issue with cities I've stayed at in South America is the allowance of motorcycles and cars with loud mufflers. Hotels should work together to encourage City management to ban modified mufflers and reduce noise from car alarms.

I was expecting more for the price we paid, it is a hotel only to sleep, nothing interesting to do, no coffee, tea or water in the room. Service was good, the staff was very nice and kind always open to help.

location

no gym

Excelente

Muy bien situado y tranquilo.

The location is convenient

As soon as you get to the hotel they ask for your credit card and charge your entire stay right away. As soon as they get their money they let you know that no guests are allow past the lobby or you will be charged 80,000 pesos. Pictures show a gym, well they DO NOT HAVE ANY GYM EQUIPMENT. The hotel is supposed to have a jacuzzi. Well is is out of service. Don’t get me started with the wifi. It is a complete joke. Let’s talk about my room. It seems the bathroom has been fixed multiple times, floor, painting are peeling, towel hooks don’t work. Shower clogs and water pools as you take a shower. Doors need to be slammed in order to be closed. Be ready to be woken up as other guests slam their doors closed. My room looked nothing as in the pictures. This hotel is not a 3 start hotel AT ALL. It is more like a hostal with elevator. I paid three nights and left after the second. Good bye forever hostal Varuna

Location

the location is great! the place is really nice, confortable rooms, nice parking,

snacks at the rooms.

WE LOVED BREAKFAST GREAT STAFF. VERY ATTENTIVE. WE REALLY LIKED HOW THE BREAKFAST WAS DONE AND THE ATTENTION OF THE SERVERS TO POUR YOUR DRINK AND TO BE 100% COMFORTABLE AT THE HOTEL.

great location, close to dowtown and malls. nice an confortable rooms, so kind staff.

The overall stay was okay but the toilet kept not working! There was no heat and the breakfast was very skimpy! I normally like to stay at the BEST HOTEL whenever I stay in a new city and I was told Hotel Varuna was the best hotel in Manizales, which I find hard to believe. I definitely won’t stay there again.

This could be a very good hotel if the staff would act a bit more normal. So, this hotel has a restaurant. When you ask if you can have dinner, the answer is "no" or "wait 1 minute, I have to go ask the kitchen" - and 30 minutes later you're still waiting for an answer that never comes. You ask for a breakfast box - the answer is "no". But rooms are big, clean, good bed and shower. There's not much dining possibilty much around the hotel. So you will need your own wheels.

The hotel is clean and modern with manybd8fferent atyle w8thin the units

Este es un hotel muy completo, agradable, en un lugar importante de la ciudad, cerca a restaurantes, comercio, cultura.

Because of pandemic situation a lot of services weren't on.in general it was just ok

Staff was great

Excelente ubicacion

Muy buen establecimiento, cómodo, limpio y buena atención.

Personnel très accueillant et serviable, chambre spacieuse et confortable, hôtel bien situé

Level of service was terrible, my reservation was canceled without notice

Muy bueno en limpieza, Servicio y Ubicación. Amabilidad y colaboración de su gente.

The hotel staff was friendly and helpful. My room was nice with a comfortable king bed, a window that opened to a view of the city, and a great bathroom shower. The breakfast has good and they served a fabulous soup every day. The hotel location was within walking distance of restaurants and shops.

Stayed here for 1 night Can’t understand positiv rating Room 406 is really loud Windows don’t close properly Service is too much Guy carrying our bags didn’t want to leave until he demonstrated how the toilet works. By the way, toilets, water did not go away, and it was flushing over once. There were hair inside the bathroom Bed is short (I am 1.88m) Breakfast poor Empanadas really like a brick And, remember we are in the coffee area, no espresso, only Americano Ridiculous Max 2 out of 5, for this price (220mil pesos) A refund of at least 100 mil would be necessary.

tje hotel is locatedi the new part of the city med several restaurants nearby and young people in the area. The breAkfast was really nice with musli, youhurt, bread colombian dishes and alot of fresh fruit. Good wifi , spacious room with place for 4 persons. The only drawback is the limited english skills of the super friendly staff

The hotel was very nice and comfortable. Our room wasn’t ready when we tried to check in after 3:00; however, they were very accommodating and got us in another room within 10 minutes or so. Nice location as well with restaurants nearby.

Near a vibrant area of the city and not too far from the center of Manizales

Room size and location was great. Shower drain not working and smelly, street noise, no AC, hard mattress.

Friendly staff, good location. Could have more options for breakfast, improve current ones

All of my wedding guests stayed at this hotel. The staff is extremely attentive, very helpful. All speak spanish, yes, however one does speak English, but they do their best to accommodate. Everything is modern. Lots of space in the rooms. Shower is great. Breakfast is very good. Location is really good. Price is right. Highly recommended if you are staying in Manizales.

The hotel is in a good location of the city. Nice large room but loud traffic noise from streets surrounding hotel. Needed maintanence person to explain how to operate unusual shower. There are 10 steps to enter hotel not an access ramp. Restaurant breakfast very normal and dinner I ordered a filet mignon steak that was prepared correctly but the mashed potatoes were cold. I told her about potatoes and received no salad but nothing happened. I also had to remind her that I had ordered a glass of wine.

I have traveled to Manizalez Colombia for business three times over the last 12 months and the first two I stayed at this hotel, which is located in what appears to be the “zona rosa” of this beautiful city. Every time I have brought my wife and in two visits a daughter or a relative. The rooms are large with wonderful outside light coming in through the windows- and so the rooms are not dark. The quality of the beds have been from ok to good - the breakfasts are ok. The staff is sensational - kind, prompt, efficient and always ready to assist you on anything you need including getting you a taxi or bringing your luggage to your room, offering you coffee or other drinks, getting you change for bills or handling your laundry. The cleaning staff does a very good job as well. I moved out of a paid m-by-my-sponsor more expensive hotel and spent the last night of my visit to Manizalez at Varuna because I wanted to be at a hotel where the staff was there to serve the guests willingly. José Antonio, for example, welcome me and arranged quickly for a nice room and the check out was excellent with the woman at the front desk the next day - August 5. Better to reserve on line ad it is about 20 percent Cheaper if one goes through online services. The cost is relatively low and to me the services worth the price. I want to be in a hotel where the staff is attentive to the needs of the guests and where their responses are timely and friendly - of course, I tipped them as I do appreciate their kindness and their efforts to make my family and I have a nice stay Nearby there are some excellent restaurants including some nice breakfast spots and many bars where my wife and I can go dancing in a nice environment with the wonderful locals

Great place. Rooms look just like the photos. The surrounding area is safe with plenty to find to eat or drink.

We stayed there as we participated to a mountain bike race in Manizales. We don't speak Spanish at all and all along the staff has been very helpful and understanding. They accommodated us and provided all we needed, even if our demands were unusual. They helped us cleaning our muddy bikes and provided all the necessary to do our washing in the room and hang everything. One of the most helpful staff we ever had! The hotel itself is comfortable, the rooms are spacious and clean. The only negative thing was the shower, where hot water is kind of random. The breakfast is not the best ever, but there is enough to eat. The hotel is well situated, with a lot of restaurants close by. We are happy about our stay.

Four friends had 2 nights at The Veruna Hotel as part of a 4 week trip to Colombia. For some reason, I do not know why, both couples were upgraded to Penthouse rooms. Absolutely superb rooms, large, clean, fantastic showers & extremely comfortable. We so needed a good nights sleep and The Veruna really refreshed us. Staff were courteous and polite. We missed breakfast as we left too early on both days, but the one evening meal here was very disappointing. Please don’t try too hard to offer European food, it simply doesn’t work. Stick to menu items that are traditional for Colombia, that’s what travellers like us have come for. Yes, we enjoyed our stay here and would recommend The Veruna.

Great spot near El Cable, so great location in town. There was an issue with wifi service in the initial room I was in, but the staff were very responsive, and moved me into a nicer room, after which it was great. I'd stay here again for sure. Maybe not in Room 308 if you need good wifi, but otherwise, all very good.

The Varuna has excellent courteous staff, very spacious and clean rooms with everything you will need for your stay in Manizales. It’s close to shopping and dining. Because Manizales is a long city, you will need to taxi over to see the Catedral and other sites of interest but it is in a safe oart of town near the universities. Breakfast is very well served and offers anything you might want in a breakfast.

Superb location to explore the warm and lovely city of Manizales. Varuna Hotel is modern, sleek, clean and comfortable. Our room was well appointed with a comfortable seating area. Staff provided accommodating service, and we enjoyed the pleasant breakfast. We would definitely stay again.

Great location, excellent value includes breakfast! The room and bathroom have ample space! The bed is comfy, wireless internet is unlimited! Depending on the room, some are quiet than others!

I have to hundreds of hotels.. this hotel is by far the worst hotel I have ever been at.. It felt like this hotel is a place for prostitution.. I have a reservation for two... My girlfriend came and stayed for 40 minutes. Right after she left, the lady at the reception called me and asked me to pay for the extra person... I was flabbergasted... She did not take the time to review my reservations.. very bad... Also be careful for the extra charges... the other person, I think he is the manager, is one of the least polite person you will ever meet.. he yells, he screams and he will make you pay what he wants... (I will take up the extra charges with my Credit Card) The breakfast is the lousiest breakfast I have ever had.. bad over all in all categories. Electricity shuts off every 5 minutes.. Noise and drunk people are all around the hotel Run away do not walk from this hotel..

Really enjoyed my stay at the hotel for Runa. The staff was amazing, the rooms were modern, clean, and spacious. The lobby is a bit simple and small but there's a big dining room. It's in a great central location as well. I'll be staying there again!

The hotel was great - good service and nice breakfast. The area is near the university and has a great vibe. Easy to get to downtown. The wifi in the room was very spotty.

Nice hotel in a safe and quiet area, 10 minutes by bus to downtown. Restaurants nearby. Very good service at reception. If you are foreigner and show your passport with entrance temple you do not have to pay taxes - you get discount. Big rooms with comfortable beds. Good sleep. No AC, could get cold at night but have good blankets. Ok wifi. Quite ordinary hotel but very good if you want hotel comfortability. Bathroom needs some renovation. Usual breakfast with fruits, fresh juices, good white cheese, eggs, some pasteles and bread.

Hotel has restaurants and shops in walking distant and is nice and clean. Staff does not speak any English at all (pretty much the same everywhere).

Very friendly and nice service. Big room with comfortable beds. Good wifi, flat tv. Nice breakfast with wide option of hot and cold dishes. It was a bit cold in the room. Shower in general ok but needs some renovation recarding facilities. Very safe and quiet area. It takes by bus 10 minutes to reach center.