Holiday Inn Shijiazhuang Central by IHG

干净

干净

Breakfast

Corridor quite dark and warm in hot days

Hotel location

Breakfast could be improved by offering a wider variety of food options, particularly more meat choices such as red meat and seafood. Also, the water in the swimming pool was cold.

Great service: really nice, helpful staff. I've got a nice room upgrade. Large convinient room, comfy bad. Really good breakfast! Central location. Highly recommended

Nothing

Near Dongli railway station, good connection with the railway station ans most locations in the city. shopping mall next door. room is ok for this price/stars level

nothing

Location is in center.

They took 800 deposit from me but still didn’t get the deposit back.

Holiday in is always clean with all the facilities. Good breakfast and convenient location.

While the staff was great, and the room was clean, it was difficult to get hot water. We were told to run/waste water for five to ten minutes to wait for warm-ish water.

The hotel is in a convenient location near a subway station with plenty of food options in the vicinity.

The place was clean and well maintained, but it was still visibly an older building.

I will stay again

There were some cracks in the ceiling, but the room was otherwise fine.

Staff is kind and friendly.

Breakfast may need improve a bit.

There isn't something that I didn't like.

Just as a constructive criticism, fluency in communication in the English language is lacking.

Great staff, great restaurant, great room thank you and perfect location

Nothing

Not enough staff that can speak English

I really like the ambiance and the way staff welcomed me

I think the hotel must introduce Pakistani Muslim Halal food.

Clean and nice interior

The window was open and I had a mosquito bite

Nothing to crow about. Substandard for a IHG hotel

. Reception staff is not well trained. Room lightning is poor. Aircon in the whole hotel was shut down one day before my arrival. When questioned, the reception was not able to respond & need to cross check.. Reason for shutdown because it is autumn & the weather is getting cooler. It was hot, stuffy and dingy. The window gap is small & the room smells. The housekeeping staff tries their best but there is no consistency in the housekeeping work. The cleaning is not up to par.

Great location.. Easy access

Shopping mall is near by. Easy to have some without local staff. English level of front desk was not great.

这家酒店服务很好 交通很方便

Very good hotel. Recommend..

Location

Good size of rooms. Supermarket is down stairs. Walking distance to tube station

Make sure you ask for none smoking rooms cos they allow guests to smoke in the rooms. And it stinks of cigarettes

unreasonable surcharge

Same

Breakfast was fine

Paid way more than I was expecting, not happy about this. Had to pay massive deposit, not sure I got it back,room was more expensive than quoted

good location and the best is its connected to the mall.

nothing

Hotel interior design and location is very good. It is very good for money. You get all you pay for it except the staff work in booking section.

Customer service. When I were in Beijing, I call the hotel to change the date of stay, At first, the staff did not review the information I provided carefully, quickly responded me to say my booking did not exist. Then I provided receipt, she has review it carefully and then found my booking, but quickly rejected my request and suggest me to cancel existing one, then to rebook it. Communicated with booking .com, they asked me to talk to local hotel, then I have discussed with her again, she still refused and persist in asking to cancel the existing book. As a result, I have paid a little bit more to get a new book. I have tried to complain it to the team leader and been told the person who handle my case it is a team leader; I were speechless, and I think the person work for the Holiday Inn should be more service orientated and more up to international standard.

I have been living here for 9 days and the hotel doesn’t give any discount for long stays. It is a kind of disappointed. Br Hong Xu Room 1417

buffet was good. I tried everything once. The coffee machine need some maintenance, otherwise perfect

nothing

Nice location and very accessible. AC did not work and refrigerator was not working. That was replaced and a fan was brought in to help with lack of AC for whatever reason.

At the city centre, very convenient. There’s a shopping mall right downstairs, no need to worry about finding food to eat. Room is big.

I travel the world, and I stay as much as I can at IHG holiday inns. The one in shijiazhuang is one of my favorite. This three stay is for my niece Ni, who teaches near the city. She insisted that I write a good review for her since she enjoyed the stay enormously, she especially wants me to thank the housekeeping lady Ms. 王淑爽， Ms. Wong was kind and friendly and took very good care of my niece, so, I’d like to thank her for it.

I am very fond of this holiday inn, I always reserve this hotel when I visit shijiazhuang , and I made numerous reservations for my daughter as well when she has business in the city. It had pleased me all these years. However, this time it disappointed me, on the second day of the stay, there's no water, the hotel gave me a key card for another room to do the clean up, yet, there's no hot water, and the day when I checked out, there's still no hot water, and when I turn on the hot water faucet, the water came out brown. I was hoping the hotel would offer some type of compensation but to no avail. I use holiday inn hotels almost any where I go around the world, this is the first time I encountered the less than satisfactory experience.

Overall very good hotel. A little lower standard than other Holliday Inn but good. Breakfast is 5 stars. But my stay was ruined this morning when around 10:30 AM the reception called my room and very nervously asked me to checkout immediately because they already checked in someone else minutes ago ( !!!!). I was scared and told them that was impossible to happens and to leave the room so quickly also impossible. The check out time is 12:00. Then she said that because the guests are from government I must obey and leave asap. I was more scared (afraid to be arrested or something) but insisted because it was really impossible to leave so quickly and finally they understood could stay until the checkout time. But when I opened my door to leave there was a policeman starring me and I was scared once again.During checkout the I asked to talk with the manager and complained and she apologized. So I advise everyone that stay in this hotel to upon check in ask of there is some event of government planned and if the foreign guest will be forced to leave earlier (!!!) Otherwise no one will tell you before and I and this situation could repeat with you.If they explained me this situation upon check-in, and maybe offer some compensation for the inconvenience (could be a free drink,etc) I will be able to cooperate. But 10:30 just after breakfast, without a shower and with all my belongings not ready yet how could I leave immediately as they DEMANDED ? Ruined the stay.

The room is like a typical holiday inn. There is nothing special to it. You should expect typical holiday inn standards which is clean and comfortable. However, in Shijiazhuang, the similar price can probably get you to better hotel such as hilton. Holiday inn was $66 per night and hilton was $83 per night for me. I deeply regret not choose hilton. This holiday inn is slightly dated and its real lobby is on 6th floor. The lobby isn’t fancy at all. But I have no complaints.

저렴한 가격은 만족스럽네요.

Great location. In the same building with shopping mall. Breakfast is great. Staff are very friendly and always ready to help. Like the gym on the top floor. If the weather is good, the view should be great m.

it’s the hotel i always stay when i visit the city. it’s a comfortable and roomy place connected to a shopping mall, the lobby/check- in in on 7th floor. there are plenty eateries on the top floor in the mall, so, you never have to be exposed to the elements if you choose not to.

Nice location, friendly staff

ウォルマートなどは21:30で終わってしまうので、上海や深センの感覚で行くと不便に思うかも。 21:00を過ぎると歩いている人もまばら。

Beautiful hotel and the staff speak English. if you go to China, this is the biggest problem, just imagen you can't order food, you can't ask for a taxi, you can't ask the staff where to go etc. I will stay again many times, Thank You!!!

商務出差，這酒店位置適中，離大型購物中心-萬象城很近。走路約10分鐘可抵萬象城，商埸內名店及餐廳琳立，十分方便。

Overall, the hotel condition & surrounding environment is good, but the food that I ordered using room service was not up to my expectation.

Excellent location; comfortable and clean rooms. Generous buffet choices.

Nice hotel centrally located. Maybe a little tired.

客房服务非常细心到位 几乎所有要求都可以满足 前台服务特别热情细致 以后来石家庄肯定还住这个酒店

非常好

Very clean and comfortable rooms, pleasant staff and perfect location.

Staffs are friendly. Location is good. Got upgraded to a superior room which is quite spacious. Overall hotel condition is a bit worn out. Room was facing the main road receiving direct sunlight during the day making it too warm. It was Winter and the air conditioner gave only heated air and was not helping at all. Front desk was not very efficient and it took quite a while to check in. Food variety is good yet the environment just so so. Will look for alternative next time if coming to Shijiazhuang.

A pleasant surprise - it has obviously been renovated and was extremely comfortable and spacious and very good value

Western food in this hotel too localised, hard to suit the taste of foreign visitor.

Every question and query was dealt with efficiently . Room was fantastic size , perfect for lovers .

ショッピングモールやレストラン、スーパーなどが併設されていてとても便利でした。 WiFiは無料で使用できました。

It is a hotel that is well managed, good clean room, great bath room with both shower and tub. It is located under the same roof of a decent sized shopping mall, restaurants, theater all there. I like it because it is a 10 Yuan taxi ride from the high speed train station to the hotel. Buffet style breakfast is abundant and good. I stay there whenever I am in the city of Shijiazhuang.

it was all around a pleasant stay. room is large and comfortable, great bath room with both bath tub and shower stall( the deluxe rooms). friendly and capable reception desk. a shopping mall and food court below. one thing worth mentioning; it is a 10RMB taxi ride from the high speed train station, as most travelers know, it is much easier and comfortable to go between Beijing and Shijiazhuong via high speed train than flying.

部屋をつなぐ通路が広々としており、開放感があって中国とは異なる印象を持てるのでホットする。　レストランの料理も大変おいしかった。　

The only reason I gave the hotel 4 for comfort was that we arrived in the first week of spring and the air conditioning had not been turned on. After phoning the front desk we had a fan within minutes. we stayed in this hotel a few days later and the air conditioning was on :-) Otherwise it was great. Especially having stayed in some Chinese style hotels in country areas, they give you a whole new perspective on a comfortable bed and a non smoking room. the food choices for breakfast were excellent, whatever you preference it was available.

The only thing I don't like is the Breakfast.

Recomnd for all tipe traveler, all is clean, and close to many location.

Hotel is very nice, clean with spacious rooms. Hotel is connected to a shopping mall.

this was my fifth stay at this hotel,this time was bad due to no air conditional at the whole hotel during this season as what was the hotel said, they gave me a stand fan for the night the night.luckily i only stay for a night only,if not i will surely had to change to another hotel.when check out the hotel ,they apologized and gave me a upgrade hotel voucher for next stay.

Great location. Gym equipment updated. Good breakfast in morning. Lacking bar service.