Smile Hotel Shizuoka vs Similar Hotels

Rooms reported to be cramped, with some comments on size and comfort.

Feedback on room size was mixed, with some finding it too small.

Rooms are seen as clean and practical, though some guests noted room size and amenities could be improved.

Rooms often described as spacious and comfortable, but several strong negatives (very poor/firm mattress, cigarette smell in a non-smoking room, small toilet) reduce this category.

Reviews generally indicate cleanliness, but some concerns about odors.

Pros mentioned clean rooms, but some comments on other issues lowered the score.

The hotel was described as clean and tidy, but some reviews raised concerns about the cleanliness of specific facilities.

Many guests praised room cleanliness and a tidy hotel, though several reports of bad odors (sewer/cigarette) and occasional lack of daily room cleaning lowered this score.

Conveniently located near attractions and transport, with a generally quiet area.

Multiple reviews highlighted the convenient location near the station and restaurants.

The hotel is well-located near a train station, a point frequently mentioned as a major advantage.

Frequently noted as very convenient — close to the station, restaurants and shops — making the hotel a practical choice for many guests.

Staff were consistently praised for their friendliness and helpfulness.

Some guests appreciated the staff, but there were mentions of unhelpfulness in certain situations.

Most reviews praised the staff's friendliness and assistance, reflecting good service overall.

Staff generally described as polite and helpful, with multiple positive comments; isolated negatives include staff scolding at breakfast and unclear guidance about pajamas.

Breakfast was well-received and considered a plus.

Breakfast options noted to be limited, affecting the rating.

Breakfast options were noted to be limited in variety, reflecting potential improvements in food offerings.

Breakfast generally praised for variety and taste, but complaints about limited items at times, slow replenishment, and occasional service-related disruptions temper the rating.

Basic amenities only, but sufficient for a budget stay.

Positive mentions of amenities overall, but the lack of smoking areas affected the score.

Amenities met basic needs, but there were some issues with shared facilities and equipment.

Free coffee, water machine, umbrellas, parking and basic self-service amenities were appreciated; some issues reported with ice trays, trash overflow and breakfast replenishment delays.

Positive remarks on value for price, especially with breakfast included.

Generally good value mentioned, despite some negative comments on staff interactions.

Some reviews indicated that the pricing did not fully align with the quality offered, especially for capsule hotels.

Multiple guests commented the price is attractive and breakfast included offers good value, supporting a slightly above-target score.