Forte de Gaia, Autograph Collection

Conveniently located.Staff was very attentive.

There were no safety bars in the shower.

Beautiful property. Clean rooms, wonderful staff. They go above and beyond from the front desk to the restaurant. Breakfast was amazing!

One of the best hotels I've stayed in. Exceptional service. Great location. Would absolutely return.

Friendly staff great location and comfortable rooms

Claudia made check-in a breeze, and Gabriella pointed us to some fantastic dinner spots — little touches like that made the whole stay feel personal. Our room had a gorgeous view of the river, and breakfast at the hotel restaurant was a highlight every morning. After a day out exploring, the pool and gym were exactly what we needed to unwind. Location is unbeatable too — everything’s walkable from there.

The incredibly friendly welcome which continues throughout the stay. Nothing was too much trouble. The hotel has great facilities and is really well maintained.

Nothing really

Location, accommodation, facilities like pool, restaurant were all wonderful. Beyond expectations. But most of all friendly, kind and professional staff.

It was contemporary, cozy, and the staff was extremely attentive and

There was absolutely nothing that I didn’t like about it. It was amazing!

Uima-allasalue, aamupala, hotellihuone, palvelu

-

Lovely location, staff very friendly & helpful. Easy car parking nearby free.

Only 1 point was that there are no free water bottles in the room except in the fridge where you had to purchase them & when the temperature was in the high 30's. I suggested that to the staff as a consideration.

El sitio esta muy bien ubicado, cercano al teleferico, a los botes de paseo, caminatas, restaurantes. Adicionalmente, tienen alianzas como por ejemplo El corte Inglés que incluye el transporte. Los restaurantes con muy buena atención y servicio, la comida deliciosa. Lo recomiendo ampliamente.

O apartamento é incrível

Gostei bastante da estadia

The location, staff and food were great.😶

The room was even too dark with the lights on.

Everything

Nothing

Ein traumhaftes Hotel, toller Service, sehr gutes Frühstück! Absolut zu empfehlen, tolles Ambiente!

El desayuno era muy bueno. Y. Con muchas opciones y buen sevicio

We had a fabulous spacious river view room. Enjoyed the location on the Vila Nova de Gaia side of the river. Less hustle and bustle but easy to cross to Porto when required. Breakfast was great and had a lovely dinner in the restaurant Renate on our last night.

Water pressure in the shower was "average".

C’était le luxe et le personnel à l’écoute ! Petit déjeuner varié et copieux ! Proche du centre !

Non c’était parfait !

the location was great - close to shops, food hall and all Port cellars

The breakfast chef was not good. He made the worst omlettes. Secondly, the breakfast staff seem to always be walking around you whilst you eat. Bar staff were very scarce and sometimes bar was unattended. Worst part was we were put in a room which faced a construction site and each morning were woken up with drilling and building works. As a Marriott Bonvoy member I was disappointed.

מלון כייפי ומפנק במיקום מעולה ליד כל היקבים סמוך לנהר. שירות מעולה יוצא מן הכלל .

כלום

Perfect check in, excellent staff

The restaurant felt a bit chaotic, almost like it’s run by totally different staff (which may be true). The food itself was nice, but the service wasn’t as we expected after first experiencing the hotel service :)

Tout est magnifique dans cet hôtel. Très design et le personnel très accueillant

Rien

Muito bom. Pequeno almoço excelente. com sortido de qualidade, o que hoje em dia é cada vez mais raro de encontrar nos hoteis. Gostamos igualmente do facto de nos terem dado um upgrade para outro quarto em virtude do que nos tinha sido atribuido ficar nos andares inferiores e ouvirmos o barulho dos carros no exterior. Destaque para a decoração com o estilo inimitável da Nini Andrade Silva. Lindo!!

do quarto inicial, mas a situação foi prontamente resolvida, mudando para um outro quarto superior sem qualquer encargo.

Very friendly and helpful staff, great location and interior design

A arquitetura interna é muito bonita; o atendimento é excelente, bem como a localização. A vista do quarto, de Gaia para Porto era belíssima e de lá acompanhamos a queima de fogos do reveillon. Sempre nos hospedamos em Porto mas dessa vez achamos muito bom ficar em Gaia pois tranquilamente se vai a pé até o outro lado do rio. Bem perto do hotel está o WOW (World of Wine) com vários museus bem estruturados, lojas temáticas, excelentes restaurantes, onde ficamos todo o feriado do dia 01 de janeiro, quando quase nada fica aberto.

A iluminação do espelho do banheiro é bem precária. Mesmo tendo espelho com amplificação, ainda é insuficiente para maquiagem sem esforço em pessoa com mais idade. Também não consegui localizar tomada para o secador de cabelo nesse local, apenas no quarto. O café da manhã é muito bom, mas deveria ser mais variado pois fica repetitivo para quem se hospeda por mais dias. Não conseguimos usar a academia porque choveu todos os dias e o acesso à mesma envolve um pequeno trajeto exposto. Eu voltaria a esse hotel, com um pedido para iluminarem melhor o espelho!

Fantastic location. Staff were exceptional, made you feel like nothing was too much. They went above and beyond to make you feel at home and looked after. Cannot recommend the hotel enough.

De tudo, pequeno almoço fantástico. Decoração do espaço, dos quartos, simpatia de todo o staff. Uma maravilha.

De não ficar mais tempo.

Bel hôtel. Excellent service. Personnel au TOP

J'ai tout apprécié

Equipe super gentil ! Hotel lindo , quarto maravilhoso... café da manha top. Recomendo muito

Top

Nada

bom

Everything was great

Nothing

Comfortable beds and beautiful views. They really made the stay feel very special, with snacks and drinks in our room when we arrived. The lobby is stunning and the staff is friendly. The breakfast is excellent.

Tolles Frühstücksbuffet, nichts hat gefehlt, die Lage des Hotels sehr zentral am Fluss, direkt in Reichweite der Weinkeller

Tudo Maravilhoso

Nada

A really good property and absolutely perfect location for start of our Douro cruise. Rooms equipped for every comfortable and 100/100 for the staff who went far and beyond any expectations. Cannot recommend this hotel enough. 5****

Beautiful views! Comfortable hotel

N/a

Excellent staff and very comfortable room. Quiet location given the general vicinity.

Amazing stay!

Beautiful hotel. Great help from staff. Wonderful location

The hotel is truly beautiful, one of the best I’ve every stayed in. The decor and attention to detail is incredible and the staff are all lovely. I highly recommend staying at this hotel, it’s just magnificent.

Location is great , had view of the bridge and the old town from my room. Pool also has great view towards the bridge. All in all beautiful hotel and friendly staff

Beautiful hotel with first class facilities and friendly staff

Nothing

This is possibly the best hotel we have had the pleasure to stay in. From the welcome drink on arrival, to the beautiful room with river views, exceptional breakfast buffet and the friendliness of all the staff we encountered. Would love to return in future…

Nothing negative to mention.

Les chambres, l’emplacement, le petit déjeuner, le cocktail offert.

Location was amazing and perfect for us. Staff were very helpful and friendly. The hotel is absolutely beautiful inside, a bit funky and very well kept.

They automatically add a service charge for everything. The rooms do have tea / coffee facilities but no milk is provided. I phoned down for some and was told I would have to pay a room service charge for a tiny bit of milk. I did so as wanted it for my tea but I think it’s a bit much to be honest.

Rooms, location

Swimming pool

Locatie, ontbijt, zwembad, kamer, medewerkers

Niets!

Außerordentlich freundliches Personal. Angefangen beim Valet Parking über die Rezeption bis zum Frühstückservice. Für uns wurde ein late check out organisiert mit Zimmerwechsel für einen geringen Aufpreis. Vielen Dank dafür. Der beheizte Pool ist fantastisch. Die Ausstattung der Zimmer einzigartig. Die Lage am Douro sehr zentral und schön gelegen. Viele Portwein Kellereien in der näheren Umgebung.

Nichts

Sehr luxuriös, extrem freundliches Personal, das Frühstücksbuffet hatte alles, was man sich wünschen kann. Das Hotel hat ein tolles Design. Die Hoteleigene Bar ist empfehlenswert. Auch für junge Paare sehr gut geeignet, die sich etwas gönnen möchten. Wir haben und sehr wohl gefühlt. Das Bett war sehr gemütlich und 2 Meter breit, das fanden wir toll.

The location was perfect for us!

Alles was perfect. Het begon al met de vriendelijke ontvangst bij het inchecken. We kregen een drankje aangeboden tijdens het wachten. De kamers zijn ruim en heel netjes met goede bedden. We hadden een kamer die uitkeek op de Douro en de oude stad. Het ontbijt is uitgebreid en je kan kiezen om op het terras te ontbijten. De eerste avond hebben we gegeten in het restaurant en het was super lekker. Het zwembad is groot genoeg voor het hotel en is toegankelijk vanaf 7 u. De fitness is uitgerust met kwalitatieve toestellen. Het personeel is zeer vriendelijk en behulpzaam. De ligging is een perfecte uitvalsbasis om Porto en omgeving te verkennen.

Niets

Mooie kamer met zicht op de rivier. Super lekker ontbijt en zeer vriendelijk personeel. Buiten eten is leuk.

Niets

Location, location location. This my second visit to this hotel. Staff are very attentive and level of service is excellent. Rooms are very comfortable. Breakfast is delicious. Plenty of choice. The trip to Douro Valley was excellent and organised by the hotel. So this a must if you choose to stay here! All in all a fantastic & relaxing 10 night stay and we were very sad to leave.

This hotel stay was alot busier than last year which did impact our time at the pool only one day as it was less relaxing and very busy. Apart from that we had a great stay and hope to be back again next year.

Heel goede rustige lokatie Vriendelijk personeel Lekker ontbijt

Alles was top

Great location, fancy design of the hotel. Inviting pool area with ample (very comfy) deckchairs. Breakfast buffet was delicious. Overall rather high-end, but you‘d expect that from a 5* property. Spacious rooms with an extremely comfy, massive bed!

Prices of poolside drinks make you remember you‘re in a high-end, 5* hotel (read: very pricy!). Gym a bit small but decent.

Kuschelige Betten Herrliches Frühstück Extrem freundliches und zuvorkommendes Personal Qualitativ Hochwertige Pflegeprodukte Gute Ausstattung

Der Ausblick von der Frühstück Terrasse

Die Zimmer zur Straße sind sehr laut, da alle Auto und Reisebusse dort den Berg hochfahren müssen.

Der Pool war incl. Ausstattung spitze. Die Aussicht war einfach Klasse. Die Lage war ausgezeichnet. Das Frühstück und die Terrase war einfach klasse. Das Restaurantpersonal war sehr freundlich und zuvorkommend. Hier und da etwas vergesslich.

Die nicht vorhandenen Raucherbereiche insbesondere am Pool und im Frühstücksterrassenbereich. Das Rezeptionspersonal war für ein 5 Sterne Haus nur duchschnittlich. Es fehlt die Persönliche Note damit meine ich das Interresse am Gast. Das Personal an der Bar war wenig aufmerksam (sofern vorhanden) insbesondere im Aussenbereich (Raucher).

Upscale and in meticulous condition. In Gaia region but loved the extra steps walking across the bridge to Porto. Put the view from Gaia side of Porto is picture perfect. Breakfast was excellent.

Super umfangreiches Frühstück. Total zentral am Douro gelegen mit reichlich tollen Restaurants (wurden auch vom Hotel empfohlen) in der Nähe.

Etwas mehr Bügel im Schrank und einen beleuchteten Schminkspiegel im Bad wäre wünschenswert.

Muito bom! Otima localizaçao, td impecavel como sempre

Réception et acceuil incroyable. L'hôtel et magnifique et très bien situé. Literie et chambre confortable.