Bảo Ngọc Diamond Hotel

It was well located. It was quiet. Thecstaff was pleasant. I liked the pillows.

Chambre bien équipée et confortable. Localisation pratique.

It was clean and comfortable. The lady at the welcome desk treated me with a kindness I will not soon forget. Thank you.

All good.

Sạch sẽ , yên tĩnh

Không có

Such a clean hotel in an excellent location. The staff were so friendly and caring. One lady even asked if we had eaten. Bed was super comfy and the room very clean

The stairwell is very noisy with other quests. Not the fault of the hotel.

Très bon accueil et toujours prêt à nous aider. Chambre spacieuse et propre. Salle de bain agréable. Calme. Proche du centre.

Ne propose pas de petit déjeuner

Clean, right in the city center, comfortable

The bidet sprayer should be installed at right side of the users (not at left side as now).

Khách sạn được giữ gìn tốt, rất sạch sẽ, nhân viên thân thiện, dễ thương. Vị trí trung tâm nhưng yên tĩnh. Nếu quay lại, vẫn sẽ chọn khách sạn này

Khách sạn khá sạch sẽ, tiện nghi vừa đủ, nằm trên con phố gần trung tâm phố đi bộ. Chị chủ rất thân thiện và nhiệt tình.

The location is perfect, everything is within walking distance. The room is very nice with comfy beds and the bathroom is great!

Everything

The hotel was clean, comfortable and in a convenient location close to town centre and river. Reception kindly helped me book a cheaper transfer to Hanoi than I was able to find online. Rooms were turned down each day with fresh water provided.

Hotel room was great. Staff even though using google translate to communicate they were.fanatasic in assisting us. Lots of places for local breakfast which I loved but if after western food you are out of luck. Property 10/10

Cannot believe how nice hotel is for price. Lots of places close for traditional breakfast. Staff extremely helpful. I highly recommend this hotel

Advertised restaurant but no restaurant

Bed is comfortable. This hotel is convenient to go to restaurants or shopping.

I wanted to eat breakfast in hotel cafe. It was closed while I stay.

The staff were all kind

Location was great and the staff exceptional. With the help of google translate, we were able to organise a driver to take us out for the day to see the wonderful geological sites, all for a reasonable fee. Nothing seems too much for the staff.

This hotel is the true diamond. Shone bright like a diamond Definitely a girl/guy best friend I hope this diamond is forever. Impeccably clean Great facilities The true diamond is the amazing receptionist. She went way beyond her job description.

Excellent value for money Large comfortable room with all the facilities that I required Despite not understanding English the receptionists were very helpful at arranging bookings and giving advice via google translate.

Nothing

Extremely helpful receptionist. Showed me the entire way to the pharmacy to help me buy bandages. Would definitely come back!

The stuff is super nice even though the didn’t speak English they helped us with everything we asked for, the room including the bathroom was spacious and very comfortable.

the only complaint is that we could hear the elevator every time it went up.

Location was close to city center. Room was clean, facilities were fairly new. Water pressure was strong

Nothing

Good Location and easy access to eatery places, supermarket, park..etc. If you are travelling on a motorcycle, there is also a secured parking at their garage.

There was no hot water for shower in the morning before we left.

The lady at the reception during the day went beyond the call of duty to help me get a ring off my very swollen finger. She also showed us to the bus station for a trip to the waterfall. Communication worked very well using a translation app on the cell phones. Without her, it would have been just another very nice hotel, but she really is the icing on the cake. The hotel is within walking distance to the busy main shopping road and the river, yet nights are quiet.

Spacious, comfortable room in a central location

Rooms are clean and nice. Comfortable bed. Good location. We walked around and had good breakfast near hotel. Staffs can not speak English but they are very helpful. We use google translate. A lot of parking space.