Los Candiles

Sehr freundliches und hilfsbereites Personal, wir erhielten viele Tipps (Aktivitäten, Restaurants, udgl). Das Hotel ist gut gelegen, alles wichtige ist zu Fuss erreichbar. Neben der Reception gibt es einen Kühlschrank, Trinkwasser und einen Wasserkocher, kann man alles kostenlos nutzen.

Das Bad hat ein kleines Fenster in den Gang, roch etwas feucht. Wir hatten das Zimmer mit zwei Balkontüren, so kam etwas licht herein - das Zimmer ist sonst eher dunkel.

Die Unterkunft liegt zentral und trotzdem ruhig. Die Kommunikation mit dem Gastgeber ist herausragend. Er organisierte mir schon vor meiner Anreise einen Roller und war für alle Angelegenheiten ansprechbar. Er war wirklich super zuvorkommend und freundlich. Ich habe mich sehr wohl gefühlt!

Das Zimmer ist etwas dunkel, aber ich habe mich ja sowieso nicht dort aufgehalten. Man ist ja unterwegs.

Tout était parfait !

Rien

Very friendly staff and a nice location. Communal fridge very useful. Room was comfortable with air con for the hot days and blankets for colder nights.

Room only had a small window, looking out on the small courtyard, but as advertised, and not unpleasant.

Tout. L'emplacement, le lieu, l'accueil, le calme, l'insonorisation... Jorge est d’une grande gentillesse et nous donne énormément d'informations sur sa ville et les choses à faire. Tout est parfait.

Rien.

Ottima posizione, staff molto cordiale.

Un po' umida la camera e il lenzuolo era leggermente strappato.

Le calme, la gentillesse du personnel et la proximité des lieux à visiter.

Rien tout était ok

Muy buena ubicación y muy tranquilo el lugar. La persona en recepción nos dio muy buenos consejos.

Había bastante coche y no pudimos aparcar cerca. Pero se resolvió

Muy bien ubicado, habitación amplia y además cuenta con piscina. Jorge muy amable

The room was clean and nice and the location is perfect to reach the Zaci cenote and also the central square

We asked to leave the luggages after check out because we had the bus late in the evening but they dont allow to do it…i think this is the service that change the day to people who are travelling with heavy bags and have few Hours to visit the city

Really liked the staff. Jorge was fantastic and such great knowledge of the city. Location is really perfect. On one side a quieter street to walk into and the main road on the other side more bustle and action to immerse in!

Everything

No mosquito net on the window

Jorge, Matilda and Jorge Jr made you feel welcome at the hotel and gave information and directions well. Location is walking distance around town center, restaurants and ADO bus station. Room is comfortable and clean. There is free hot and cold water at the common area, with microwave and fridge. Charming Hotel in a safe quiet neighborhood.

The host was exceptionally helpful and welcoming. The bathroom in our bedroom was very clean and a great size.

Jorge is friendly and terrifically supportive at the front desk. My room was comfortable and quiet, and the hotel is well situated, fairly near the main square.

Excelente lugar para hospedarse. Cómodo, tranquilo, la piscina estuvo deli y la atención en todo momento fue muy amable. Sería bueno que los horarios de check-in fueran más temprano para poder aprovechar mejor el día, pero eso para nada demerita el excelente lugar y experiencia.

This hotel is a hidden gem, my honest appraisal. Solo traveling through the Yucatán, found Valladolid to be a great town to explore, and Los Candiles as a terrific home base there. The hotel is located directly upon a park plaza, shaded by the trees, calm & quiet. The staff is terrific, Antonio and Jorge were fluent in English, and very helpful with advice about the area. My room was spacious, spotless, with a comfortable bed and a large bathroom. Air conditioning is quite good, chills the room down in no time. The Wi-Fi is quite good. There is a cold refrigerator in the common area, and a nearby market with cheap beer. The swimming pool is small, but more than enough for a cooling plunge, and kept very clean. Overall, you can’t ask for much more, such a value and a positive experience. I will definitely stay here again with a visit to Valladolid.

Amazing place. Totally recommend. Staff is incredible!

Cozy hotel in the centre of Valladolid. Especially the service was exceptional and valuable for planning our trips.

Beauriful location and nice room

Nothing

Beautiful location on a lovely square, close to main square

Nothing

Very nice host. Told us everything we needed to know about the area and waited for us when we arrived late.

We only spent one night but it was clean, comfortable, quiet and close to the main square

The property was situated in a square which had so much going on. We loved watching the locals go about their day, attending mass and in the evenings enjoying dance classes. Whilst a bustling square the property itself was quiet and had a small outside terrace with pool and chairs. The rooms were basic but clean and exceeded our expectation in terms of value for money. There was a communal fridge and coffee available. Staff were so helpful and friendly. An excellent coffee and breakfast shop a short walk on the corner of the square.

We loved our stay but would suggest providing milk for the coffee and maybe some communal bowls and cutlery to allow for people to enjoy breakfast in the property. We resorted to having milk and cereal out of the plastic cups provided.

Good location. The small pool is a refreshing asset. But best of all the staff — friendly, knowledgeable, and attentive.

Lovely place. Staff were warm and friendly.

Rooms are small and simple, but clean.

Great location, nice staff

l don’t believe they have anywhere to leave luggage which could be an issue for some, but we were ok

Antonio was so helpful and kind, thank you! He arranged a taxi service to drive us around for the day allowing us to visit two sites and two cenotes. There are several options available to different attractions in the area. He coordinated everything for us and our driver was prompt and professional. The hotel is a short walk to the bus station and close to the main square. There are many restaurants and shops surrounding, so you will have everything you need. The room was spotless and there is a small common balcony on the 2nd floor with an ashtray for smokers and a shared fridge on the main level plus water to refill your bottles.

Staff was super! Very helpful and nice. Location is near to public transport ADO station.

Had to get hot water and coffee at reception. No hair dryer.

Good location very close to the center. Friendly staff very helpful. Room good standards. Calm, no noise.

Only One fridge at the front desk.

Staff, location and quiet area. Try to book Room #5 larger bathroom & a lockbox.

Pillows were hard.

Staff are very friendly and helpful. Pool is larger than expected. Lovely square at front of property - quiet.

Limited counter space in bathroom.

The staff was very friendly and the hotel is very pretty, just like in the pictures! It’s in a central position but it’s very quiet, the bed is comfortable, the shower pressure is great and we got nice tips of what to do in the city by the staff! We’ve been traveling around Mexico and this hotel was one of the nicest!

Central location, staff was helpful and nice, room clean and big enough.

They offer laundry for 20 pesos per kg

Lovely stay. The staff is really nice and gave a lot of tips. I would definitely recommend. Price value is great.

All went great. Maybe just the swimming pool it’s not really the swimming pool I’ve seen around.

Very nice staff; good location on a small square. Loved the opening window looking out over the square.

It's much more like a guesthouse than a hotel. The room was comfortable but very small and not much character. The pool was ok but mostly in shade. I think there are better options for the price.

Super cute little hotel located in a plaza. Great location. Good comms with the hotel about check in. Super friendly staff. Good seating areas to relax/read in communal areas.

central location, super friendly staff, pool open although we checked in late

location at central square which had a party going on all evening. not too much of an issue because staff had prepared the room for this: soundproofed door and earplugs for us to sleep with.

Staff was super helpful and went above and beyond! Room was nice, though it was a bit small for the three twin beds. Bathroom was huge, almost as big as the room, with a great shower!

Very comfortable and clean room with huge modern bathroom (quite luxurious). Nice location on a square with many good restaurants and a short walk to the central square and bus station. Drinking water and air conditioning provided. Staff were very friendly and helpful and we were able to get laundry done. Small swimming pool which is nice to call off in and a balcony to sit in the sun.

The only improvement we would suggest is coffee making facilities.

very calm area and helpful hosts

firm pillows

Location is on a quite square and very close to the center/ADO Bus station. Very nice and clean rooms - exactly as shown in the pictures. Would definitely come back 😊

Great stay! Comfy hotel, clean, perfect location and the people who work there were really kind. The hotel is pretty quiet, we had the room on the second floor next to the pool and it was very calm. Would book there again for our next trip in Valladolid!

A wonderful place with wonderful staff; Luis Antonio was great, telling me all about Mayan culture and the town; Jorge was super kind and helpful, what a gentleman. The nicest place I stayed on my two week solo Yucatan area road trip. Great location, gorgeous pool - so clean! Lovely communal areas, really nice room and bathroom. Jorge gave me a choice of rooms. He genuinely cared that I felt comfortable and happy. Very respectful man, a real asset to the place.

Honestly, nothing :)

Very clean room with updated decor. Super-friendly staff. Nice sitting area around a small pool. Good security measures. Close to town square, shopping, and restaurants.

No private parking; only street parking, which can sometimes be crowded. Air conditioner a little noisy. Ceiling fan clicks. Bed a little firm for me.

Great, friendly staff

The pool should have longer opening hours, 6 pm closing is too early

The staff was very friendly and helpful. they had a nice document with recommendations of what to do and where to go. The room was spacious and the garden is nice to have your own breakfast or lunch.

It is a bit tucked away and therefor hard to locate, but after finding it once you will enjoy its location!

Location can't be better. Staff very friendly and helpful.

Great location and incredibly friendly staff with great tips for sightseeing and ways to get there!

nice hotel located on a nice suiet square close to the central square

This was by far the best place we stayed in Mexico. Incredible value for money. Such helpful staff, great WiFi, good AC and water pressure. Comfy beds, daily room cleans (was not expecting it but so grateful) Great location, did not use the pool but it looked clean and well maintained. Small amount of noise disturbance between rooms but honestly did not bother us.

Could not fault it.

Great location, very friendly front desk staff, very clean and comfortable room.

The receptionist was very helpful and friendly, the hotel was well maintained (in the nice yellow colour) and the location is just perfect, in walking distance of everything you need in Valladolid.

it could be a bit noisy, so bring your earplugs.

We really enjoyed our stay here. The receptionist was very friendly and helpful (he gave us restaurant recommendations etc.). The hotel is very nice located, in the middle of the city center with good restaurants and nice parks all in walking distance. The hotel is well maintained and clean. I would definitely recommend to stay here!

The guy that checked us in was the best part about our stay. He was friendly, gave us a ton of recommendations , and provided us with a map! Shower had great water pressure, AC worked well, good location to walk around town and get a bite to eat.

We killed THREE HUGE cockroaches in our room.. I was thoroughly grossed out and felt uncomfortable to go to sleep (I’m terrified of large bugs). The bed and pillows weren’t the most comfortable. Tv is not a smart tv and every channel was in Spanish so that was useless.

Simple, clean rooms in a perfect location off the square in the Candelaria area of Valladolid. Decent Wi-Fi. Good hot water and pressure. Small, sparkling swimming pool. Super friendly staff. Best of all, this hotel is in a quiet corner of the city. Excellent value.