Suwon Sunstar Hotel

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Ottima la posizione vicino alle mura

Pessimo il check in alle 21 con supplemento di 30.000 won a camera per entrare alle 17 in camera Alla reception nessuno parla inglese

The location was amazing

When we arrived at the hotel at 4:30 PM, we were shocked to discover that check-in was only at 9:00 PM! Absolutely insane and unreasonable. Yes, it was on us to verify the time, but since we arrived in the middle of the day, it never even occurred to us that check-in would be such an issue. In addition—and this was probably the biggest problem—the room reeked of cigarette smoke! I felt extremely nauseous all night because of it. It was simply a horrible experience. Anyone sensitive to smells should stay away at all costs. I’ll also mention that although there was a window, it couldn’t be opened because the place was swarming with mosquitoes that kept biting us until we finally had to close it. How hard would it be for the hotel to invest in a proper screen so mosquitoes can’t get in?? It was truly a night of misery. Between the nausea from the cigarette smell (even though it was supposed to be a non-smoking room), I barely slept an hour. When we wanted to take a shower, we discovered that the hotel doesn’t provide bath towels—only hand towels. Completely absurd. And of course, since check-in was only at 9 PM, it was too late to look for alternative accommodation by that point. Thankfully, we escaped after just one night.

Ottima posizione, camere spaziose, bagno con vasca e doccia, pulizia e gentilezza.

Nulla.

Lage top

Etwas düster und dunkel

Estaba bien situado muy cerca de una de las puertas y a un paso del centro cultural. Las habitaciones eran amplias y las camas cómodas.

El check in era a las 21:00. Quizá ya estaba en la reserva pero yo no lo vi al hacerla. Nos guardaron el equipaje hasta que volvimos. Pero al llegar la puerta estaba abierta, el baño usado lleno de pis con un cigarro y ceniza dentro y mosquitos.

Nous avons apprécié la taille du logement, l'emplacement, à côté des restaurants et de la muraille. L'accueil était simple et basique. La chambre était grande avec tout le nécessaire de salle de bain : shampoing gel douche, après shampooing, kimono, serviette. Possibilité d'acheter des nouilles si vous n'avez pas envie d'aller jusqu'à un convenient store.

La chambre sentait la cigarette. Hôtel un peu éloigné du centre-ville avec le marché.

Great location, nice stay & warm hosts

This was by far the best room we had during our stay in Korea. It was spacious and had a window for ventilation, which we kept open all night as the central heating was a bit too high and couldn't change it. The bathroom was also large and came with a useful variety of toiletries, which was a wonderful touch. The staff were very kind — they stored our luggage and even offered us umbrellas when it started to rain. Highly recommended.

Good hotel

close to the gate and good smell

Good location near Hwaseong Fortress

You cannot fault the location of Sun Star, it really couldn’t be better, there is a fabulous coffee shop ‘Wooded’ next door the hand made pies and coffee were the best I had in Korea and it was interesting people watching on a Saturday afternoon , a visitor centre and of course the fortress wall just steps away. Many restaurants nearby (as long as you eat around 6pm). It’s basic and one of our rooms smelt really strongly of cigarette smoke but for a night we slept comfortably. During our road trip of South Korea this was the only place we had 2 pillows and could control the air conditioning. Toiletries all provided, some parking available which the man operating took care of, so we had to warn him via Google translate we would be leaving early so he could get the cars out to free ours (it’s in the old part obviously so he has to park in a tetras arrangement 🤣)

This isn’t a tourist hotel, as westerners we found the rooms a little odd and just the general vibe was ‘different’. There was no bath mat or shower screen so we had to use a towel to mop up the spray.

Central location. Good value for money.

Bathroom tiles in disrepair.

The location is great

It is a motel, not a hotel

Greetings everyone! 1. Great location. Two minutes to Janganmun Gate. 2. Quite area. 3. Easy to get to Suwon station.

Guys, are you serious? Very, very dirty! Everywhere. In the room, bathroom and hallway also.

location

everything except location

The coziness of the place, and the staff super nice.

nothing

Perfect location

A bit aged

I found a few things displeasing about the room and asked if it was possible to switch room.. They accommodated my request and the new room was alot better. Still not amazing mind you but better.

There was mold, and alot of it. This was the main reason I switched rooms. Other things that I noted was alot of dust behind furniture and the faucet was broken. One of the night robes where tattered and the computer keyboard did not work (note I did ask for a replacement keyboard, which was granted). And the room only had the main lights working..

Location and price is unbeatable.

Great location, close to fortress walls and easy bus ride from both Suwon bus terminal and the train/metro station. They let me leave my bag after checkout. Microwave and water dispenser in reception area. Fridge and kettle in room.

Very good place to stay in Suwon !

Close to city centre, easy to walk around. Facilities & amenities is excellent. Bed is comfortable. Good point is have working area enough for whom working on their vacation.

Nothing

Location is impeccable. Faculties are great. Staff was friendly and helpful.

Location was great! Staff was friendly

The description of our room was not correct on the site. Plus, there was no mention of getting a smoking room. Which we had our son with us. When addressed, they said they were booked. But when they weren't, the very next day, there was no offer to move us.

The location and accommodation are nice, it’s generally clean and for good value, but the negative part below ruins our stay and review here.

We arrived in a smoking room, including ashtray. We double checked our booking, which is a smoke free room. The staff disagreed about this, and with frustration they went through the room with a cleaning spray. Not helpful and we did not feel understood here. No other clean room was available. A helpful local helped in communication, and he indicated he experienced the same problem. Around 23.00 we got out of bed, the staff knocked on the door to provide us another room. Late, but happy we moved. However, the sheets and pillows have several fresh and nasty stains. These were not cleaned for sure. We gave up complaining or moving around this time. Nb. There is parking, but limited to 4 cars max.

Good location, 100 m. from the main historical gate. Near is museum.

Clean. Quiet location. Great location. Very close to Fortress Wall. Very close to all the cute streets in Suwon. Free water and juices available at reception. Friendly staff.

Room just a little too small. No where to put your suitcases.

The location is next to the fort

Room smells strongly of smoke. No air circulation

The hotel is perfectly located just a minute from nice coffee shops, good restaurants, cute gift shops and the city walls. It is easily reached by bus. The hotel itself is clean. It is basic but generally made for a pleasurable stay in Suwon. The staff is friendly and helpful.

The room smelled a little bit like smoke but it was not at all a big deal.

The location was fantastic! Right next to Hwaseong Fortress. Great price for the value and the location is unbeatable. The staff was also super friendly. Would absolutely stay here again in a heartbeat.

Big bathroom with rain shower

Dog barking outside, noisy people above, sheets felt weird. Gaming mouse kept changing colour and waking me up.. had to put something over it.

Location is very good, and the staff member at the desk was very helpful.

Rooms were not very clean - dirty bedsheets, windows, walls. I am very surprised about the other reviews, and annoyed to have booked it on that basis. Our room was mouldy, unclean, and smelt of smoke.

Location and amenities in the room

The see-through bathroom

It's just perfect. Near the main attractions, restaurants, and bars. Very clean and tidy. There is even a computer for you to use in the bedroom. Overall, it is amazing. The host even ran after me after I checked out to offer me a little bottle of coffee, saying it was free. I really recommend this place

Nothing. Everything was amazing

Everything,

Everything was perfect. The location was so close to fortress, the room was specious and clean. I didn’t expect it at all.

near the fortress

was not given the room I booked at first

Excellent location. Abt 100 m from the fortress gate. Wonderful room with great amenities Comfortable bed

Nothing

I'd say suwon sunstar Hotel out did itself for the price, really clean, nice room layout with TV nicely infront of the bed, all possible nessesities, and a heated bed. The area the hotel is located in is great if you want cool cafes, stores, and art exebitions, it's worth to explore each street. Not to mention the traditional buildings and old giant wall.

The room did not have any cooking stuff except for a tea pot. There is a microwave in the entrance aswell as noodles and drinks to stock up on. So even if you don't want to go outside the hotel to restaurants/cafes, for whatever reason, you'll survive.

location

not clean

The location is excellent for the fortress and local amenities. I booked late on a public holiday and it was the last place going.

Carpets in common areas are stained and need replacing. Walls in my room were stained with water marks, hopefully. Room smelled of smoke although non smoking. Whole place had a seedy edge.