Francisco, o Maior Coração do Mundo
Francisco, o Maior Coração do Mundo, Avenida Dom José Alves Correia da Silva, 2495-402 Fátima, Portugal- Sculpture
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Luxurious Accommodation and Convenient Amenities
State-of-the-Art Fitness Centre: Stay active during your stay at Mercure Fátima with access to a modern fitness centre.
Delicious Dining Options: Indulge in exquisite meals at the on-site restaurant and unwind with a refreshing drink at the hotel bar.
Comfort and Convenience: Experience a comfortable stay in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a safety deposit box.
Experience the epitome of comfort and luxury at Mercure Fátima. Book now for an unforgettable stay!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
City View, With View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Bien
Le parking trop petit pour ma grosse voiture
Localização e praticidade do Hotel
Banheiro escuro e pequeno
La ubicación es excelente y las instalaciones muy buenas
Very modern room right by the Basilica of the Holy Trinity. Really enjoyed the layout of the room and the location. The bed was extremely comfortable and the room was amply air conditioned which not the norm in Portugal. Easy walking to dinning a to the grounds of The Sanctuary of Our Lady of Fatima. Not far of a walk to Ajustrel where the three children lived who had witnessed the apparition of Mary.
Het ontbijt was top. Er was genoeg en van alles en nog wat en je kunt van 7.00 uur to 10.30 uur ontbijten. De locatie is helemaal super je loopt zo naar het plein en de kerk. Ik denk dat dit 1 van de dichtstbij hotel is.
Voor ons was als goed
A localização , a simpatia cep ironistas, o café da manhã Ê muito satisfatório .
Do banheiro. O box com o chuveiro não te lugar para pendurar atoalha, nem para colocar o shampoo e demais prudutuosdebanho . A área da pia êsepatadado quarto por uma cortina. Se vc dividir o quarto com alguém, não terá privacidade
Gostei da localização!!! E do atendimento na recepção.
Práctico moderno y muy cerca del Santuario
Não havia frescura no pao, croissants,
Para um hotel de 4 estrelas, ter manchas nas paredes, e um candeeiro que nao funcionava, não é um ponto nada positivo. E o pequeno almoço, sobretudo o pao, deixou um pouco a desejar
Estaba próximo al Santuario. Parking propio gratuito.
La recepción del hotel es el propio bar. La hora del desayuno en el fin de semana, fue caótica, con mucho tiempo de espera porque estaba todo ocupado. No nos limpiaron la habitación, a pesar de indicarlo con el avisador colgado en la puerta.
Conforto da cama
Não ter pequeno almoço incluído
Todo
Un poco lejos a lo acostumbrada que estaba de otros hoteles que me he quedado.
Great location with easy access to Fatima sanctuary. Breakfast was sensational!
Parking is very tight for large vehicles
Quartos simples mas muito limpos e práticos. Pequeno almoço bom.
Do parque de estacionamento no piso -3. Quem tiver carros compridos nem se atreva a metê-lo no elevador. Para entrar com alguma dificuldade ainda se entra para sair tem que fazer imensas manobras para poder entrar com o carro no elevador!!! Nem tentem!!
Very close to key locations, clean, comfortable, English speaking friendly staff. Very good restaurant- we had 2 fantastic dinners and really enjoyed it. Good parking fir our car
Comodidade e localização.
Rummet var stort, fint och fräscht med sköna sängar. Frukosten var underbar och personalen likaså.
Jag gillade egentligen allt men toalett och dusch var lite speciellt med endast glasdörrar. De var visserligen tonade men kändes inte helt privat. Annars så var det väldigt modernt och fint.
Todo muy cercano y muy amables en el hotel
Já fico nesse hotel a muitos anos e a cada ano esta se superando principalmente no item alimentação, excelente restaurante com o café da manhã melhor a cada ano.
Gostei de tudo, talvez um pequeno detalhe de precisar descer toda vez que vc necessita encher a garrafa d'água na recepção, um pequeno detalhe que não altera em nada o meu conceito com relação ao hotel.
La ubicación y la atención.
Todo el personal es muy simpático y el desayuno estupendo
El parking es un poco estrecho y nos costó aparcar y poder salir
Da decoração serena, comodidades e localização
Nada a dizer
Jak dla pielgrzymów luksusowo. Śniadania wyśmienite i smaczne. Bardzo blisko Sanktuarium. Jesteśmy zadowoleni, przyjedziemy jeszcze raz.
Nie ma takich spraw. Jedynie usprawniłbym nocne stoliki.
Excelente todo. La comida del restaurante estaba buenísima, el personal súper atento, la ubicación del hotel era excelente. Repito seguro.
Quizá, el desayuno poca variedad.
Infraestrutura, atendimento e localização
Nada a pontuar
Tout L emplacement la gentillesse du personnel et l accueil apporté Restaurant et petit déjeuner très bon à conseiller De grande qualité
Rien Tout était parfait
Foi reservado para terceiros, no entanto, os atendentes foram muitos atenciosos com o clientes
O hotel é novo, tem acomodações ótimas, espaçosas, uma boa cama. O hotel é muito próximo a Basilica. Equipe atenciosa, ar condicionado sem cheiro ruim.
Pontos de atenção, alguns funcionários só falam inglês, o estacionamento é pequeno e não acomoda todos os carros se o hotel estiver cheio e a iluminação natural do quarto não é muito boa.
Sehr schöne, große, saubere, moderne Zimmer und ein umfangreiches leckeres Frühstück. Wir waren nur auf der Durchreise, aber die Lage ist sehr gut.
Tudo
Nada
Everything fabulous small boutique hotel right beside basilica/sanctuary. Very friendly helpful staff. Definitely don’t pass this hotel excellent.
N/A
Garage und e- Laden inkludiert Frühstück
Fenster sehr klein und leider schlecht abgedichtet, daher Straßenlärm im Zimmer Zu wenig Bügel und Platz zum Aufhängen dèr Kleidung
la ubicación perfecta, si se planea visitar el Santuario de Fátima
cómo han remodelado el baño, no hay intimidad
Location
Nothing bad for the cost
Atendimento
Portas a bater
Espaço e limpeza
Pulizia accoglienza e cordialità. Vacanza perfetta . Albergo molto tranquillo e in ottima posizione. Un grazie a tutto lo staff
Niente
Quarto
Os empregados
Gostei de tudo. Padrão do hotel é excelente
Tudo estava ótimo. Sem reclamações
Free breakfast
No free breakfast
Great location
Parking
Great decor. Clean room. Great location.
Tout été parfait
Rien
Bel emplacement Parking Petit dej super
La actitud abulica del personal a quien tuve que pedir que arreglase el aire acondicionado tres veces para que me hiciesen algo de caso y no solucionase nada.
La proximité à la cathédrale
Le parking est trop petit j'ai pas pu me garer dans le parking
Personal maravilloso, desayuno fantástico, habitación confortable y muy limpia. Ubicación inmejorable. Repetiremos.
La entrada al parking quizá un poco estrecha para una Mercedes Vito.
Chambre
Parking
Quarto
Os empregados
A cama, estacionamento e a localização
Do pequeno almoço( do método) . Os funcionários dão poucas informações aos clientes ( não sabem) Chek-in sem informação nenhuma
la grandeur des chambres et l’accueil du personnel
Excelente localização Excelente Pequeno Almoço Quarto confortável e design interessante Excelente profissionalismo do Staff Mobiliário com design clean Receção, com uma decoração personalizada e confortável
Good breakfast. Good location for museum.
Camera pulitissima e letti comodissimi
Nulla
Very attentive staff, beautiful lobby and room. We enjoyed the view from our room. The breakfast buffet was plentiful and had fresh items.
The soundproofing can be improved. I can hear when someone is coming in and out of the room next to ours and the sound of footsteps in the hallway. The room was impeccable, except the housekeeper maybe forgot to swiffer under the bed.
Todo
Me gustó todo
Todo en general
The property was beyond gorgeous !!! I loved our stay at this hotel compared to the others. The amenities were perfect and the staff was so sweet to us. The food was amazing, I loved the passion fruit crème brûlée!! It is also at a perfect distance from the sanctuary.
The parking garage is underground but the spots are kind of small I’d say!
Me gustó el trato del servicio
Lo primero que el parking tardamos muchísimo en entrar porque hay un ascensor y había mucha cola… Y la habitación la parte del aseo no tiene mucha intimidad
Localização e simpatia dos funcionários. Permitiram check out tardio
La habitación
El aparcamiento
Todo en general, si vuelvo a Fátima volveré a este hotel.
Me gustó todo
Não tomámos pequeno almoço no hotel.
Nada.
Tutto
Nulla
Dos lençóis, do gel e creme da Nuxe, dos miminhos oferecidos, do sossego. E do jantar.
O pequeno almoco foi bom mas podia ser mais fresco. As panquecas estavam secas, os ovos mexidos tinham muita farinha.
Chambres et petit dejeuner
Le parking acces très serré en sous sol , il faut prendre un ascenseur avec la voiture (mon véhicule est grand très limite)
Prime location across from the sanctuary, provided a wheelchair free of charge, comfortable room with all amenities and large comfortable double bed with excellent sound proofing, very helpful and polite staff
Simpatia
Café da manhã maravilhoso ! Localização espetacular!
Good
Good
El hotel está en muy buena ubicación para visitar el santuario de Fátima, muy cómodo y la limpieza excepcional
L'emplacement et tranquillité
Very clean, friendly n flexible staff, proximity to Santuary, very good own restaurant and café, breakfast excellent and enough amount of hrs open.
N.A.
Adorei o hotel em si, a localização é excelente, os quartos são confortáveis, a equipa de limpeza é excelente, os funcionários em geral são muito simpáticos e profissionais.
O estacionamento na garagem subterrânea do hotel não é indicado para pessoas com pouca experiência, nem para viaturas muito grandes, pois poderão ter dificuldade nas manobras. Isto não serve como critica negativa, mas sim um aviso a quem lá estaciona sem conhecer o espaço.
La atención del personal muy regular. Indiferentes ante las peticiones. No hablaban idioma diferente al portugués
Instalações novas, quarto grande e moderno, ducha , cama e travesseiros excelentes !atendimento muito cordial
Nada a reclamar
Bonito diseño de la habitación y especialmente agradecimos mucho la atención muy amable de los trabajadores de recepción y limpieza. Está muy bien ubicado. El desayuno .
Echamos en falta tener crema hidratante de la misma línea que el gel de ducha/champú y gel de manos. Y pañuelos de papel. El parking no nos gustó nada, acceso estrecho y el ascensor no resultaba nada agradable ni práctico.
Limpieza y atención
El parking,deberían de contar un poco como es antes de guardar los coches
Close to campus and well maintained. Friendly staff
what is not to like
Todo en general.
Super limpio , muy cómodo y desayuno fantástico. Personal muy amable
Tutto !
Superbe hotel très bien situe
Neant
Cercanía al Santuario
El baño. Me gustan baños aislados del dormitorio.
Localização!
De nada!
room space is big; shower water hot fast; good location
toilet and bath are separated; the parking is terrible, narrow entrance, and the lift for vechicle doesn't feel safe
Il personale sempre sorridente, cordiale e disponibile. La posizione dell’hotel. Il garage privato sottostante l’albergo che per chi ha una moto è una cosa necessaria.
Non ho trovato negatività
Room spacious and clean. Staff was friendly. Location was excellent to gain access to Fátima sanctuary.
Corridors had old carpet that was not very clean.
Modern, has parking, comfortable beds and great breakfast. Right next door to the Fatima Sanctuary so once we parked we were able to walk to everything we needed. Staff were friendly and helpful.
If you aren’t comfortable driving in tight spaces or have a large car you may find the car park (which has a car lift) somewhat challenging.
整體好👍
早歺改為自助式
Simpatia funcionarios
Falta de sala de estar com tv
De tudo.
Personnel ++++ Emplacement ++++
Je ne vois pas
Localização excelente, insonorização perfeita, cama confortável, ambiente e decoração de bom gosto.
Fiquei várias noites, e as limpezas nos dias posteriores poderiam ser mais profissionais. Sendo um 4*, há que ter atenção aos pormenores.
Excelente el trato de Komal
Excelente ubicación, hotel moderno, cuidado, muy limpio. Habitaciones muy grandes y equipadas. Repetiremos sin duda
Todo nos gustó
Title: An Absolute Masterclass in Hospitality – The Best Hotel of Our European Travels!Rating: 5/5 ⭐⭐⭐⭐⭐We arrived at the Mercure Fátima on July 23rd, and from the very first moment, we were deeply impressed by the hospitality. The reception staff were incredibly polite and welcoming. A special thank you goes to Joao at the front desk for his outstanding professionalism and courtesy, and to Diego, who was exceptional and friendly while helping us select the perfect room.We travel from Australia to Europe every two years and have visited nearly 10 European countries so far. This was our first time in Portugal, and we can confidently say this room and hotel are the absolute best we have experienced in Europe regarding quality, top-tier facilities, and staff friendliness.The breakfast was beautifully presented—focused on simplicity, perfect execution, and high quality. Diana was an absolute standout! She is a brilliant multi-tasker and all-rounder who cooked my breakfast eggs to absolute perfection.As a professional hotelier myself—having opened four and five-star chain hotels worldwide, worked internationally as an Executive Chef and Director of Operations for major hotel companies, and won a local Australian MasterChef award—I do not hand out praise lightly. I have the professional capacity to evaluate high standards, and the team at this hotel represents a benchmark that other European hotels should strive to copy.Whenever we return to Fátima, we will definitely stay here again. Thank you to the wonderful team for an unforgettable experience!
Nos gustó,las instalaciones,el personal muy amable y gentil,la limpieza y las chicas,también el personal del desayuno,eran todos de diez,fuimos mi marido y mi hijo una semana y volveré,por supuesto!!!
Nic szczególnego tam nie było co miałoby mi się podobać.
Słabo personel mówi po angielsku i słabo organizacja pracy w recepcji, nie podobało mi się że umywalka znajdowała się w pokoju. Źle się ogólnie czułam w pokoju, która przypominał mi bunkier, okna jakieś jak w piwnicy, drzwi do toalety i łazienki bez klamek. Dla mnie to dłużej przebywając w pokoju można nabawić się depresji. Nie wiem skąd takie dobre opinie.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.58/10Some reviews mention missing toiletries, suggesting minor cleanliness issues.
Service
9.99/10Multiple reviews highlight the friendly and helpful staff, indicating excellent service.
Location
9.59/10Consistently praised for its proximity to the sanctuary, indicating a prime location.
Room Quality
9.54/10The rooms were described as comfortable and well-decorated in several reviews.
Amenities
9.07/10Amenities missing for some guests, yet many positive mentions of the facilities.
Value for Money
8.93/10Some feedback about high pricing relative to certain amenities.
Food and Beverage
9.58/10Breakfast and restaurant quality received positive remarks.
Overall Experience
9.95/10General consensus of high satisfaction across various aspects.