Welcomhotel by ITC Hotels, Tavleen, Chail

Property is well maintained,neat &clean The weather is awesome. Staff is very polite Margareta pizza is good

Missi roti is very hard, Dal makhani smells like shahi paneer, chicken pizza base not good, overall my dinner experience is very bad

Everything

Everything was good, but only thing I realised today was . I recommend my Frn about this stay and she came to the property but why she was welcomed differently and not us

Nice location, wonderful staff

Nothing to report

The stay was superb. The in room dining team did a fantastic job in preparing the meals. We really loved every dish that we ordered. The staff is very polite and eager to make your stay comfortable. 5 star for the hospitality. The room size, the bed, the pillows everything was up to the mark.

Excellent property thoughtfully made with excellent view of the valley

Nothing

Everything about the Hotel staff facilities were great

Location access road from Kufri we inconvenient broken

Really Amazing property. It was great facility and relaxing property

Everything was good

The view of the room, service, staff behaviour

The food was not that great considering the price..however the chef took extra effort to meet our expectations and served us some delicious fish on the last day.

The room was very nice and comfortable with a great view of the mountains. Large and well furnished with a large balcony/ terrace with ample space. The overall property was very tastefully designed and well maintained. The pool though small, was nice with temperature controlled water. The staff were welcoming and friendly. Overall, the property was luxurious, spacious, clean and well maintained.

Only concern was the food. For the price you pay, the quality can be much much better even in a remote mountainous location such as Chail. We went fully expecting that there will be no decent external food options in the vicinity. We had all meals at the hotel throughout our five-day stay and tried a variety of dishes on offer. However, while we were charged premium rates, the food quality as well as the portion sizes left a lot to be desired. Perhaps an area the management can focus on improving.

location

greenery, height,

A wonderful location nestled amidst spectacular mountains – truly a breathtaking setting. The property itself was excellent, and we even went on a short trek with one of the staff members, who was incredibly kind and shared many interesting facts along the way. Overall, we had a fantastic vacation!

Nothing specific it was lovely

Location and amenities

Absolutely at superb location with perfect hospitality. Entire staff was excellent. Food as usual superb.

Nothing to complain. Couldn't find any faults.

The Serenity around the resort and super peaceful area away from hustle bustle of city life!! The Sunrise was awesome, Very close to Nature and to top that quite helpful staff

Everything

None

The infra

The food & all trainee staff

Location

Food and options of food in breakfast very low. Improve options like itc jodhpur, le meridien westin.

Best location and the property is superb. Very silent and peaceful area.

the property is very good and very cleanly… rooms are good

Property and the hotel staff

The view and the hospitality The cocktails

The food Very small play area Non functioning games in arcade The bathroom tile was broken I had updated the property about two birthday celebrations they called to ask if they should come and decorate the room totally blowing away the surprise for my daughter

Serene location and courteous staff

Poor housekeeping. Banquet hall was full of ill behaved people who were shouting & screaming always. Service was also weak. In room dining options very limited, no signature dishes.

More decency & professionalism as we were paying high prices. Dining hall discipline needed for better feel good factor.

Location was superb The view from the room was breathtaking

Breakfast buffet could be more elaborate with the kind of charges being paid Other than that food quality is good

The Place, The Property, The Facilities

Nothing

Hospitality

Deserts

Location Staff Service

Restaurant is below par. Very limited options, poor taste, Congested ambience

Location is amazing you have an excellent view being at top of the hill

Cottages are a little difficult to excel, the service is bit slower, food gets cold by the time it reaches. Practical problems though but can be ironed out with a little more detailing

We visited this Luxury Property in June when the monsoon had just kicked in. We were greeted to Opulence. The welcome was nice & so we're the rooms. The rooms were clean & hospitality staff was punctual & well trained. We went on to explore the property which was huge & had different blocks which were well thought off. All in all fabulous time was spent.

I would have liked that the room sizes could have been bigger. Also the food menu was just average. I mean the morning buffet was routine & similar stuff is available most 3 star plus hotels. There was nothing unique in it. Other thing I didn't like much was the size of the swimming pool. In such large property, there could easily have been an Olympic size or a infinity pool none the less.

Nice property, over priced paid 34k including dinner for per night. Breakfast service not managed properly. Similar property of itc in jim corbett I have stayed is for 15k. They have better play area for kids. And swimming pool 100 times better.

Pool water seemed dirty

The location is the highlight Set on a hill top it provides breathtaking view.

The mesmerizing hill views Very good maintenance

South Indian foods are not upto the mark

The hotel and location was awesome

Morning Buffet was not good

Location and views

We didn’t like the food at the property , we both got a bad stomach during our stay . Probably it was not fresh and we felt all the meats were undercooked!

Beautiful location, good food, and helpful staff. Abhay at the recreation desk arranged a wonderful trek for us through the hills.

Perfect hospitality and service

Hotel location and hotel itself.

Every thing good if food have little more spicy.

Excellency to the mark. Amazing architecture, on top of the hill, stunning views of the Himachal mountains. Super supportive and polite staff. Liked everything about this amazing property and had a great holiday stay at WELCOM ITC Tavleen. Superb and helpful service by Pooja. Thanks a lot for your help.

Location was remote but perfect for quiet peaceful environment. Beautiful views of the mountains

Nothing specific. It met expectations

The view was great ! The indoor pool is lovely.

1 - They need to let people have the option of switching the AC on. We couldn’t sleep at night it was so hot. 2- The food quality should be better. Breakfast spread needs to improve.

Nothing good about this property except the view

This is not surely not value for money. They charge for ultra luxury whereas you won't get even upto the luxury. Their food taste is really bad and if you're visiting the time if they've any wedding at their venue you won't get any quality service, quality food and priority service and you'll feel like some random un-invited guest for the wedding.

Food preparation was average but then got to know that head chef and his team were off for Diwali break.

Beautiful and serene

Overall great experience

Only Limited options available for breakfast. We had stay two days and both the days the serve us same parantha and puri only

Location

Kids noise

Location is marvellous. Would highly recommend for families get together & specially kids will enjoy the activities and indoor pool.

Nothing

Poor Management of property Staff Food

The location, rooms, view, facilities in the room

The service was atrocious. In the dining area. Check in and check out was good, housekeeping was good, but in the dining area, everything was very very poor quality.

The View from the Hotel & stay was comfortable

It is expensive & activities were expensive

Awesome property in Chail.

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