Lembah Community Area
Lembah Community Area, Bandar Seri Alam, 81700 Masai, Johor, Malaysia- Park
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About this hotel
Prime Location
Comfortable Accommodation
Convenient Amenities
Book now to experience a delightful stay at D ELEGANCE GRAND BANDAR SERI ALAM!
Nearby Attractions
Balau Park and Field
Balau Park and Field, Taman Rinting, 81750 Masai, Johor, Malaysia- Park
Taman Seri Alam
Taman Seri Alam, Bandar Seri Alam, 81700 Pasir Gudang, Johor, Malaysia- Park
Bayan Park
Bayan Park, Taman Rinting, 81700 Pasir Gudang, Johor, Malaysia- Park
Callista Green Playground
Callista Green Playground, 81750 Masai, Johor, Malaysia- Park
Sejahtera Park
Sejahtera Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Riang Park
Riang Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Lake Park
Lake Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Cove Park
Cove Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Kiara Recreation Park
Kiara Recreation Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Linear Park
Linear Park, 81700 Pasir Gudang, Johor, Malaysia- Park
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:30 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Garden
Express check-in/check-out
Airport shuttle
Soundproof rooms
Facilities for disabled guests
Breakfast in the room
Packed lunches
Currency exchange
Valet parking
Non-smoking throughout
Designated smoking area
Accessible parking
Parking garage
Wheelchair accessible
Kid meals
Toilet with grab rails
Outdoor furniture
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Room Types
Deluxe Triple Room
Up to 4 guests33 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The triple room features a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaTile/marble floorElectric kettle
Superior Twin Room, 1 Twin Bed, City View
Up to 2 guestsTwin bed (90-99 cm wide)
1 Twin Bed
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-99 cm wide)
Room details
City View
In-room amenities
MinibarAir conditioningHair dryerDeskPrivate bathroomSlippersElectric kettleWardrobe or closetBidetToilet paperBottle of waterShampooWheelchair accessibleFree WiFiNo cribs (infant beds)Bedsheets provided
Deluxe Double Room
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Soundproofed room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Desk and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
In-room amenities
MinibarAir conditioningHair dryerDeskPrivate bathroomSlippersElectric kettleWardrobe or closetBidetToilet paperBottle of waterShampooFree WiFiRainfall showerheadNo rollaway/extra bedsNo cribs (infant beds)
Family Quadruple Room
Up to 4 guests2 King bed (151-180 cm wide)
2 King Beds
Soundproofed room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LED television
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
2 King bed (151-180 cm wide)
In-room amenities
MinibarShowerAir conditioningHair dryerDeskPrivate bathroomSlippersElectric kettleWardrobe or closetBidetToilet paperBottle of waterShampooWheelchair accessibleFree WiFiNo rollaway/extra beds
Superior King Room
Up to 3 guests27 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The double room offers a wardrobe, a safe deposit box, an electric kettle, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
27 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsTile/marble floorElectric kettleWardrobe or closet
Family Suite
Up to 5 guests38 sqm2 Extra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
38 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaTile/marble floorElectric kettle
Superior Double or Twin Room
Up to 3 guests27 sqm2 Twin bed (90-130 cm wide)
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
27 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsTile/marble floorElectric kettleWardrobe or closet
Deluxe King Room
Up to 3 guests34 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaTile/marble floorElectric kettle
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(740 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 4, 2026Location, cleanliness, ambience
Nothing
10/10
Reviewed Sep 2, 2026clean room, ample parking
2/10
Reviewed Sep 2, 2026no
bedsheet and blanket sheet got stain and smelly, ask to change still remain without changing new one for me.
10/10
Reviewed Aug 31, 2026The location, near with everything
The variety of foods in the hotel for breakfast
9/10
Reviewed Aug 26, 2026Had an excellent time at d elegance...nice and comfortable rooms..... breakfast was also nice with different varieties.....
9/10
Reviewed Aug 10, 2026ok
not sure
9/10
Reviewed Aug 2, 2026Room was clean and comfy, toilet and shower with hot water are clean and comfortable. The family room is spacious for 2 king sized bed (4 people), seating area for two with a coffee table. For muslims, prayer mat is available and the space for prayer is comfortable. Qiblah direction is also shown. Local TV Chanel, netflix, disney, utube and internet connection is good available in the room. Breakfast is good...with local food variety
We arrived late, so the room was hot when arrived and took a while to cool down late at night...
9/10
Reviewed Jul 25, 2026Clean and comfortable
No bidet. Difficult to take wudhuk.
9/10
Reviewed Jul 23, 2026We like the tidy and spacious room, clean pillow and clean toilet. Kiblat direction is shown clearly on the ceiling. Breakfast is a good variety.
Towels abit yellowish.
5/10
Reviewed Jul 19, 2026Restoran makan yg berdekatan, KFC, Marrybrown
Tiada paip air didlm tandas
10/10
Reviewed Jul 13, 2026Convenience and good place
Nothing
6/10
Reviewed Jul 4, 2026Near to food place
Maintenance in toilet room 704
9/10
Reviewed Jul 1, 2026i'm verry happy stayed in this hotel, next time will stay here again
cleanliness of toilet
9/10
Reviewed Jun 29, 2026comfort.location.great value breakfast
9/10
Reviewed Jun 28, 2026Comfortable bed, varieties of breakfast spread, clean room & surrounding. Very nice view from top floor with well-kept garden plants.
No bidet in the toilet
10/10
Reviewed Jun 27, 2026- surrounded by many eatries, restaurant, fast food - close to Lotus hypermart - tuck away in a nice corner..less noise - love the coffee machine / snack machine at lobby - plenty parking lots wuth security
- bathroom toilet can do with a new one. current one looks old .. time for a change
8/10
Reviewed Jun 23, 2026Great location with many restaurants within walking distance. The room was clean and comfortable, and the breakfast buffet offered a satisfying variety of choices.
9/10
Reviewed Jun 19, 2026I’ve stayed here countless times. TV was big and smart. Able to connect to netflix and entertain kids. Room was clean. Toilet was clean. Love the new coffeebot at the lobby
Nothing
9/10
Reviewed Jun 18, 2026Semua suka
7/10
Reviewed May 17, 2026cleaness and staffs
Towel not smell fresh.
6/10
Reviewed May 14, 2026The bed and bedsheet can be cleaner
7/10
Reviewed May 11, 2026The bedsheet is not as clean.
9/10
Reviewed Apr 29, 2026I would recommend that the hotel need to change the breakfast menu. I am thankful that we were given a breakfast however i don't take nasi lemak for 2 days in a row. Others were fine.
Please also modify the room toilet to have bidets
8/10
Reviewed Apr 26, 2026Cleanness
So far so good
9/10
Reviewed Apr 16, 2026All good… the best in town
Non
9/10
Reviewed Apr 16, 2026It was the first hotel that i stay at Seri Alam in the early days of its completion.
Nothing.
10/10
Reviewed Apr 16, 2026Love the room
9/10
Reviewed Mar 30, 2026cleanliness
pricey
7/10
Reviewed Mar 30, 2026Quite and peaceful feeling
For those not driving, it’s quite troublesome as it’s at suburban area. Booking of private car is at higher fare and longer waiting time for car to arrive. And bathroom need to have a proper hook to hang the towel
7/10
Reviewed Mar 30, 2026Need a bit more variety for bfast
9/10
Reviewed Mar 29, 2026Location is strategic. Not busy but surrounded by nice restaurant. No issue in finding good food. Near the main road and private hospital
Nil
9/10
Reviewed Mar 28, 2026Booked 4 rooms. One of the room smell cigarette smoke. I did complaint to housekeeping thoo
9/10
Reviewed Mar 24, 2026Near to kfc,shops,area so windy
9/10
Reviewed Mar 23, 2026My favourite hote, good facilities and staff
None so far
9/10
Reviewed Mar 22, 2026The location
Maybe can improve on the variety of foods
9/10
Reviewed Mar 17, 2026干净
位置，早餐的品类比以前少很多
10/10
Reviewed Mar 16, 2026Love the ambience and location, easy parking and lot eateries nearby
Wish they had gym and pool…at least gym will be great for the price we paying However I saw There is a nearby gym which opens at 7 am
5/10
Reviewed Mar 10, 2026Near hospital
Is it different room superior room.and deluxe room, the tv channel are different? Stayed in superior room the tv channel is abit disappointed.
8/10
Reviewed Mar 2, 2026NA
NA
10/10
Reviewed Feb 25, 2026- The hotel staff are nice, friendly and approachable. - The hotel room is spacious and clean. - The hotel location is great - near some eateries such as KFC and The J, and even near(short drive) to the supermarket (Lotus).
All is good..
10/10
Reviewed Feb 25, 2026A returning customer.. Reviews are the same as my previous ones..
None, all is good..
10/10
Reviewed Feb 25, 2026A returning customer.. Reviews are the same as my previous ones..
All is good.
9/10
Reviewed Feb 23, 2026Very near to the kfc, shop lot, hospital and other facilities.. just walkby
No bidet since this is malaysia, everyone need bidet
10/10
Reviewed Feb 13, 2026I really like this property — it feels comfortable, well-planned, and has a nice welcoming vibe
all good
7/10
Reviewed Jan 21, 2026Bed length could be longer. My feet reaching the end of the bed. A/C room temp unable to control.
10/10
Reviewed Jan 14, 2026Very near to hospital and convenient. Got food around too. Comfortable.
Midnight the line a bit lag for awhile while watching TV
9/10
Reviewed Jan 14, 2026The hotel staffs are very friendly and helpful especially the front deck staffs. Breakfast served is superb and beyond my expectation. Surrounding areas are very convenient and easily access to all kind of restaurant and fast foods. Overall its a very nice and pleasant stay at the hotel.
None
8/10
Reviewed Jan 14, 2026The room is clean. Smells great from the lobby to the room. Good air freshener. Breakfast is good. Recommended to stay.
Nothing. All are good
7/10
Reviewed Jan 12, 2026Basic necessities met.
5/10
Reviewed Jan 12, 2026The breakfast is ok. location is good and convenience. The kettle is clean.
The bathroom sealant and the tile joint is blacken. the amenities provided is very minimum. Ie the indoor slipper not provided but need to request. it will be good if can have have options of breakdats for 1 or 2. The breakfast provided for 2 even though stay in 1 person.
10/10
Reviewed Jan 9, 2026I love everything about the property they followed every customer's request !! Definitely will come back again!!!
6/10
Reviewed Jan 8, 2026The room is big & clean. Pillows are comfortable.
Water heater worked intermittently. Had to take a cold shower as the heater stopped working halfway. They managed to repair it for the next day.
8/10
Reviewed Jan 3, 2026和Regency 醫院近
10/10
Reviewed Jan 2, 2026The breakfast was great. Hotel near to restaurants and fast food.
9/10
Reviewed Dec 31, 2025Great staff, clean, and surrounding with great places to eat
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Friendly staff
- •Spacious rooms
Areas to consider
- •Breakfast quality and variety
- •Cleanliness issues with bathrooms
Cleanliness
7.89/10Some guests mentioned dirty showers and lingering smells in non-smoking rooms.
Service
9.36/10The staff were repeatedly described as very friendly and accommodating.
Location
9.4/10Guests appreciated the good location with nearby facilities and restaurants.
Room Quality
8.35/10Rooms were generally spacious and comfortable but had issues like poor air conditioning.
Amenities
7.38/10Amenities such as the breakfast and WiFi had mixed reviews; some areas for improvement noted.
Value for Money
8.84/10Most guests felt the hotel offered good value for the price paid.
Food and Beverage
7.39/10Breakfast options were criticized for lacking variety and quality.
Overall Experience
9.36/10Overall guests enjoyed their stay despite some minor issues.