Aurora Collection

the quiet

nothing to do

Excellent location

Incredible place to stay with amazing views. Service was the best we have experienced in any holiday, they will drive you around Saariselka, took us to supermarket as needed and provided a huge and delicious breakfast. The jacuzzi and hot tub really made the stay relaxing.

Nothing

Everything! The place is magical, super clean, very stylish suites ! The hospitality is superb! They make you feel like home! The amenities are 10 out of 10 !!! We ll definitely come back !!

Everything was GREAT

Wonderful location, excellent staff

We didn’t really mind, but you need to take the shuttle buss or walk 10 mins to the restaurant for breakfast. I would have preferred a sauna instead of jacuzzi.

The service is really great. Direct text by WhatsApp they get you reservations, free pick up drop off at restaurants or the town. They made the bookings for you. The bread of the breakfast is amazing! Having you own jacuzzi is everything.

A restaurant in the hotel is missed, the design could make the view from the bed more adequate. I think it was very expensive.

Die Signature Suite ist sehr empfehlenswert sowie schön und gemütlich. Eher kleinere Sauna im Bad aber top Whirlpool im freien. Das Personal ist überragend freundlich und hilfsbereit. WhatsApp-Kommunikation klappt perfekt.

Die Unterkunft hat auf dem Areal der Suiten kein Restaurant/Bar, um am Abend z. B. etwas zu trinken. Preisleistung eher im oberen Bereich, vor allem auch die Buchung der Privat-Sauna für 2h.

We had a wonderful stay. The staff was extremely friendly and always reachable via the app, which made everything very easy and convenient. The accommodation is high-quality, very clean, and cozy, and there were also plenty of parking spaces available. Due to a small leak at the skylight (which was fixed temporarily) we received an upgrade, which made our stay even better. Special thanks to Juuso! As a highlight, we were even able to see the Northern Lights from our accommodation on the last evening. Overall a fantastic experience – we would definitely come back!

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Everyone here is incredibly kind and the service is excellent.

Gemütliche kleine Unterkunft. Die Sauna und der Jacuzzi waren super. Selten so vorkommendes und freundliches Personal erlebt. Die Sauberkeit war gut.

Die Einrichtung, vor allem im Bad hat sich sehr billig angefühlt. Der Preis war meiner Meinung nach für das was man bekommt zu hoch.

A paisagem é expetacular, a suite é maravilhosa e o staff foi sempre hiper atencioso e competente.

The staff were amazing , contact and everything you asked they replied right away

Just very very expensive

Die Unterkunft hatte eine gute Lage zum Skigebiet. Der Empfang war sehr freundlich. Die Hütte war geräumig und hatte eine Kaffeemaschine. Auch die Heizung ließ sich gut regeln. Der Schlafkomfort war auch sehr gut.

Leider keine Ablageflächen im Bad. Wir mussten unsere Sachen immer auf dem Sessel lagern. Wir haben Vergleiche zu mehreren Top Unterkünften in Lappland und das war leider unsere schlechteste Unterkunft. Ein weiterer großer Minuspunkt war das Frühstück. Man musste dort entweder zu Fuß, mit dem Auto oder mit dem Shuttle fahren & es war sehr enttäuschend. Nur Filterkaffee, kein Brot sondern nur Toast & Croissants, kein Nutella. Sehr maues Frühstück. Wir sind am zweiten Tag in die Stadt zum Frühstücken gefahren. Leider war es auch sehr schwierig den Whirpool aufzubekommen.

La stanza molto accogliente

Un po’ lontano il ristorante dove fare colazione e poca scelta nella colazione

Le service, la décoration

staff was amazing, nothing was a problem and always there to support. location and cleanliness was on point

nothing really

Attentive staff. Perfect location. Good excursions

Rooms were a little more basic than what was expected. Didn’t include basic items such as cutlery, bowls, microwave

Hotel je skvěle umístěn na pozorování polární záře. Pokoje mají krásné výhledy do zasněžené krajiny. Personál je skvělý !

Měli jsme pokoj s vířivou vanou venkovní, velmi nám na pokoji chyběla jakákoliv skříň, věci si nemáte kam dávat a celý pobyt máte po pokoji rozložené kufry, je to velká škoda, místo stolečku by jsme raději skříň na věci.

Property is OK

Cleaning is not daily,

El apartamento estaba nuevo, con un diseño muy elegante y la sauna en el baño fue un verdadero plus. El personal es amabilísimo y estaba siempre disponible por Whatsapp para cualquier duda o para venir a buscarnos en coche.

Si vienes sin coche dependes del servicio de shuttle gratuito para ir al restaurante para el desayuno, aunque suelen ser bastante rápidos y llegan en unos 10-15 min máximo.

Beautiful view from bed and saw the aurora one night, the jacuzzi was amazing in the cold weather also

Too much light pollution as the office lights stay on until very late effecting the view from bed as with the street lights from other buildings, we were in the first cabin opposite the office building so this may not have been an issue for cabins further down

The view from our room was amazing. I also loved having a sauna and a laundromat in the room. Most of all, the staff were incredibly kind and friendly. They supported us throughout our stay. Such a great team!!!

The cabin we stay in has good view of the sunrise and sunset, and the glass roof allowed us to catch the aurora at night without getting into the cold. The staff members are warm and hospitable, making the whole experience a very pleasant one. The hotel provide complimentary transfer from our cabin to any part of town which made us feel safe and well taken care of in the extreme cold weather. The WhatsApp communication by reception was prompt and provided useful information whenever we have questions.

There was no bath mat for the toilet, so we could not dry our feet after shower. There was no tissue box in the room, when we requested for it, they brought a pack of wet tissue, which was useful. Thank you!

The staff!!, they are wonderful

Everything

Top Lage, das Hotel bietet einen eigenen Shuttleservice vom Zimmer ins Dorf und auch zum eigenen Restaurant an. Das Zimmer ist mit allem ausgestattet, was man braucht: Waschmaschine, Trocknungsraum, Sauna, Küche, etc. Man erreicht das Personal immer per Whatsapp und kann einfach schreiben, wenn man gefahren oder abgeholt werden möchte.

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态度非常好 他们有免费的车接送我们 我们觉得非常的方便 他们非常亲切 每当我有困难的时候都会帮助我解决 我很喜欢这里的一切 非常感谢负责人帮我和我的男朋友一起和美丽的极光拍照 难忘的经历

Excellent room and amenities. The jacuzzi was clean and the sauna was so nice! The bed was comfortable.

Great service, stunning cabin, everything was great for my stay!!

Location, staff very professional and polite and friendly

Everything was perfect

tout sauf le petit déjeuner

le petit déjeuner qui est un peu loin de l'hotel et qui est pas top

I stayed in the studio suite, and it was very spacious and comfortable. I really enjoyed having the bed in a cozy nook. The towels were absolutely the largest, softest, best towels I’ve ever used in a hotel. The entire team was very friendly, welcoming and helpful. They arranged activities for me including two nights to go aurora hunting. On one of the nights, it was cloudy. But our driver went above and beyond, driving 2 hours north until we saw auroras. I feel like most other Aurora companies would give up, but he didn’t. Also, they will not go out Aurora hunting if they don’t think they’ll find any, ensuring that your money won’t be wasted. It made me feel like they were focused on the guests’ experience over just making profit. I also want to give a special recognition to Christian and Satu. They were incredibly friendly to me and made me feel like family. I was a solo female traveler, and I felt very safe there. If I needed anything, they were always available. I even accidentally called them in the middle of the night, and they checked on me first thing in the morning to make sure I was ok. This is the best place I’ve ever stayed in the 38 countries I’ve traveled.

Really good location and staff There was a shuttle bus until 9:30pm to take you to the village, grocery and restaurant. The staff were very friendly The room is luxury and has Jacuzzi and sauna We were lucky to see the Aroura from the cabin on my our second night We also booked the Aroura hunting trip and it was just 30 min drive and lucky to see the dancing Aroura

Nothing

I liked everything about the property. It started with a warm welcome at the transfer from the airport to the resort. Enjoyable ride that despite I barely seen outside because of the darkness, we had a nice conversation with the driver and got awesome tips about the attractions available there. The restaurant at the hotel is one of the best, I would say that during my entire stay in Lapland, the best dinner and breakfast was over there at their restaurant. The drivers were always punctual, picking us up from the accommodation to the attractions (ski resort, ice karting, shopping, etc). The room with the sauna inside and the jacuzzi outside was a unique experience. I totally recommend it.

it’s a cozy, warm and thoughtful place!

Great stay enjoyed every second

Amazing place, aurora boreal wonderful view. Excellent breakfast. 7 stars experience

7 stars experience, jacuzzi perfect, sauna perfect. We rent a private cabana fir 2 hours the fireplace + grill and we buy food at supermarket with wines. Really diferent moment fir me and my wife.

Perfect for Auroras but not far from town. They have a restaurant up the hill by the ski lift.

N/A

Very nice and cosy cabin in Lapland, staff easy to communicate with via Whatsapp, quick to respond, very on time for requested transfers

Airport transfer quite pricey, free transfers available only until 5pm

・ホテルから巨大なオーロラを見ることができた ・部屋からの眺めが最高、部屋からもオーロラが見えた ・スタッフがみんな親切で英語ができない私たちを色々サポートしてくれた ・朝食が美味しい

なし

Beautiful and amazing place I couldn't recommend this hotel enough, we will be returning its that good

Nothing

Amazing stay, everything was excellent. The staff were extremely helpful and handled all our requests immediately. The snow suit I rented from the resort was fantastic as well. I highly recommend this place. We will definitely come back. Thank you.

Nothing

The chalet was clean and the hosts were genuinely kind and friendly throughout our stay. They clearly cared and made a real effort with personal touches – like knocking on our door to let us know when the aurora were visible, which we really appreciated. The breakfast delivered to the room was beautifully fresh and tasty. The private hot tub was a lovely luxury and we were also given access to an empty chalet after checkout so we could get changed before our flight, which was really helpful. The free shuttle into the village was a great perk and worked well most of the time.

Sadly, we were left quite disappointed by the overall experience – especially considering this was the most expensive place we stayed during our trip to Saariselkä. We had arranged a lift from our previous accommodation, which the hosts kindly offered, but they stopped responding to our messages and didn’t show up. We ended up having to get a taxi at the last minute. There was no fridge in the chalet, and we were told to leave things outside – but it was -25°C, so our food (like ham and cheese) froze solid. In a place like this, where people are likely to bring wine and nibbles to enjoy in the hot tub, a fridge really should be a standard feature. There was also a huge lack of storage space – especially for outerwear, which is essential in Arctic conditions. Only two hooks in the chalet (both broken), barely any space in the bathroom, and no shelves for toiletries. The bathroom had a wet-room style shower that didn’t drain well, so the floor stayed soaking wet for hours, meaning we had to put boots on just to use the toilet. The conditioner bottle was completely empty, and housekeeping knocked even after I’d let them know I was unwell and staying in all day. Finally, we felt the views were misrepresented. The photos suggested scenic surroundings, but our chalet looked out onto a row of other chalets, and the ceiling window was partially obstructed by road and streetlights – not ideal for viewing the Northern Lights from bed. Overall, it just didn’t feel worth the high price, especially when compared to the more thoughtfully designed and more enjoyable experience we had at the Northern Lights Village.

I generally don’t post negative reviews, but this experience left me concerned enough to share, especially for others considering this property. 1. Unsafe Location for Activities Due to Poor Planning: A major issue we faced was with one of the tours organized by the property. The journey involved crossing a narrow bridge over a flowing river and walking down an extremely slippery path. What made it more concerning was that the guide accompanying us was unfamiliar with the location and was simply following directions provided by her manager. This lack of knowledge and preparation made an already unsafe path even more risky. It was clear that the location had not been properly assessed for guest safety. 2. Poor Execution of the Tour: While the scenery was undeniably beautiful, the conditions – especially the lack of snow and extreme slipperiness – made it unsuitable for a guided outing. It felt like the tour had not been properly vetted or planned, and the decision to proceed with it was poorly thought out. 3. Misleading Information about the Harmony Suite: We had booked two Harmony Suites based on the details and images shared with us, which showed amenities like a fireplace. However, this wasnt present in our suites. These features were important to us and played a role in our decision to book, so we were disappointed to find them missing upon arrival. It left us feeling misled and dissatisfied. While there were some positives, the safety concerns and lack of transparency really overshadowed the experience. Highly recommend people to explore alternative properties in this area and avoid the Aurora Collection.

Huge windows overlooking the nature and even northern lights! We took millions of pictures of the northern lights and the sunset and even the snow storm looked so beautiful in the comfortable setting of the room. The jacuzzi and sauna are perfect too. The service is impeccable. Jani is the best host ever! It’s about 15 mins walk to the alpine skiing resort and 30 mins walk to the village center (up the hill if back to hotel).

Nothing

Our four night stay in a Skyview Suite (#11) was spectacular. The suite was so quiet and relaxing, with a large, heated, north-facing window above the bed for aurora viewing. The "living room" was also super comfortable and there was a convenient, small "mud room" just inside the front door to change into/from cold/snowy/wet weather clothes/shoes. And a private hot-tub just outside the front door. It was a short, easy 1.6 km walk to/from town, along a convenient walking trail through the forest, adjacent to the roadway, and only a 5-10 minute drive from the Northern Lights Village, where many high-quality activities were located (i.e. dog-sledding, reindeer-sledding, snowmobiling). But best of all were the extremely friendly and helpful staff of Aurora Collection - they all took such good care of us from start to finish! Including taking us on a highly successful and awe-inspiring aurora hunt; and shuttling us back and forth to/from town and the activities with almost zero wait time (impressive!). We can't thank them enough for their kindness & helpfulness (Essi, Thomas & Jani). Our only regret was not having the opportunity to meet the owners - but with so much going on during peak season, it's understandable.

The location was great, the property and rooms were beautiful. The hot tub was lovely. It is a very good location to view the aurora.

Breakfast is just enough. If you have a big appetite like me or just like hearty breakfast spreads, you will be very disappointed.

Amazing location, and Cabins are just perfect!

Nothing

Everything! Wish we could have stayed longer. Their care and support was amazing, the room was gorgeous. Easily one of the nicest places we’ve ever stayed and certainly a top one in this town.

Nothing. It was perfect. You pay for that perfection mind, but it was worth it.

This property was absolutely stunning and so peaceful. From the moment I arrived, the staff were very accommodating and were available on WhatsApp for any questions or requests I might have. The Arctic Studio is so aesthetically decorated and I love how the room had its own sauna.

Beautiful, warm and cosy room, glass walls and windows were perfect and the hot tub was amazing. Staff were so friendly and available for pick ups/drop offs, and the hotel was close enough to the village so you could walk - it was a beautiful walk through snowy landscape.

Having to leave!

The design was very authentic. The inbuilt sauna was a nice add on. Staff was extremely helpful, friendly and always cheerful. They recommended us the restaurants and arranged all pick-ups very swiftly. Very comfortable accommodation.

The breakfast options could have been a little bit more varied maybe.

Everything was perfect! Couldn’t have been better. The staff were great, room was amazing and the transport was fabulous! We loved it!

N/A

Super comfortable with every need catered for

Felt very exposed as no blind or curtain close to carpark area

What a truly amazing place for our 5 night stay, location and staff are amazing. We were promptly picked up at the airport by Nicky the owner who provided lots of information on our drive to the resort. Upon arrival he showed us around our little cabin (Arctic Spa Suite) which included a jacuzzi on the outside deck, sauna next to the bathroom (wet bathroom) a comfortable King size bed and small area with a sink, refrigerator, water kettle and coffee/tea supplies. He also showed us how to use our phones to look for the Aurora/Northern lights and told us they would knock on the door when and if the Aurora came out. We settled in and around 10pm went out in search of Northern lights and it wasn’t long before they started to appear. We were treated to a couple hours of a beautiful display of Northern lights. The next morning, we received our daily continental breakfast in a crate, which was an assortment of meats, rolls, hard boiled eggs and juice. Our host, Essi, picked us up and drove us to our activity for the day which was a snowmobile trip on which we saw 2 reindeer and also one of the last sunsets before they entered their “polar night” in which the sun does not rise above the horizon. Our cabin was a little small for us so we talked with Essi/Nicky about moving and we decided on moving to one of the “Harmony” suites the next day. That evening we did the Aurora tour and were not disappointed. We were treated to sausages cooked over a fire and a beautiful display of the Aurora at a local lake. We did our dog sled activity the next morning and they helped us move all our things to the Harmony Suite in the afternoon. What a beautiful accommodation. This “cabin” consisted of a full kitchen, bedroom, loft with 2 bedrooms, sauna/bathroom with shower and another bathroom with toilet, as well as the jacuzzi on the deck. Each evening we enjoyed our long drinks/beers in the jacuzzi and sauna. We were able to see the Aurora/Northern lights 4 out of our 5 nights as one night it was snowing. We are truly grateful for Nicky, Essi and the shuttle drivers for making our stay with them so amazing- THANK YOU!!!! I am already trying to plan another trip back.

owners care amaizng and the stay was perfect

all good

It was exceptionally clean, comfortable and homely

The lounge view across The Valley and the town, the large bedroom window allowing you to view the sky from the comfort of your bed

Lovely 🤍 The staff were amazing 🤩 so helpful We catch the Aurora twice 🥹🤍 The sauna and the jacuzzi were amazing ✨ There were some hair in the bedsheets But I use my own so that was not a big problem for me The place was clean in general however I had to check every place before the checkout because I dis not want to leave anything behind and I found something in the sofa 😅 so I suggest a deep cleaning even for under the sofa after the guests leave Everything else was amazing and if I will go back to Saariselkä I will not hesitate to book the same villa 💜

Originally we planned to stay in a hotel further up North in Ivalo but as we couldn’t manage to find the availability we decided to stay in Aurora Collection between 24-26th December and this was one of the best decisions during our entire Finland trip ! If you’re having any second thoughts , DO NOT! Just go ahead and make the booking :) Pros: 1) The rooms are very well maintained , spacious and clean. 2) The staff are amazing , they can drive you to nearby restaurant for lunch/dinner if you do not have a car. 3) The hotel canceled our Northern Lights tour due to poor weather, rescheduling it for the next day when chances were better. This Is so unlike typical tour companies or hotels that wouldn’t prioritize the guest experience. 4) As we stayed during Christmas Eve , they got a Santa to visit every room , which was a nice added touch ! 5) Jacuzzi was a nice touch as well , we tried when it was snowing and was warm enough ! Cons: 1) There is no onsite restaurant and breakfast is same everyday ! So might get a bit boring after a few days 2) When we went to the Aurora hunt it would have been good to have some hot tea as it was very cold outside !

Staff are friendly and always ready for help.

It would be great if someone notify you about the aurora once it’s out. Because we missed it while we were sitting inside the villa.

very nice staff, comfortable beds but some things we weren't happy with/could be improved: -when we arrived, there were makeup stains in the bathroom sink that were not cleaned -we felt that it was not worth the price- we stayed in an arctic spa suite and the windows faced a busy road with several street lights so the views were not what we expected -the fence around the outdoor jacuzzi is very high so we could not see northern lights while sitting in the jacuzzi- we had to stand up -breakfast is low quality

The cabin with the glass walls was simply amazing allowing us to enjoy the view from the comfort of our bed. The private sauna definitely a plus

On our arrival we were told that the jacuzzi of our cabin was broken and we were given the alternative of using one of a different cabin which was pretty uncomfortable and we ended up not doing it. Then the next day they “fixed” ours but the water was cold. Also we asked for an early breakfast at 8 o’clock instead of 9 because we booked an activity for that time, about which they totally forgot but luckily managed to bring it to us on time after another request. Another thing we didn’t like was the shower, which was built in a weird way wetting the entire bathroom when using it

+ The view from the window at daytime (when it gets dark, there is a lot of light from the street lamps and the passing cars) + The sauna (although it is extremely small, you cannot lay down, unless you are extremely small) + The open air whirlpool + The included transport service

- The breakfast was extremely basic (1 type of cheese which tasted like nothing, a consistency like rubber, 1 spoon of chocolate cream, 1 cold egg, something like butter(?)) - when we asked for getting at least a little bit of fish or another/real cheese or anything else to put on the bread, they said they would take care of it, but nothing changed until the end of our stay, which is -to be honest- really poor for such a (apparently) luxurious, high-priced accommodation. - The equipment was inadequate and insufficient: You have a sauna, but you have to ask pro-actively for sauna towels to becoming able to use the sauna. There is no table that you can use for having your breakfast - there is only a tiny couch table. Furthermore they give you disposable cutlery, which is not only impractical, but out of date - the opposite of sustainable, responsible and progressive thinking and action. You are obliged to go out for lunch and dinner as there isn't even a sink to wash your glasses or cups in, and no microwave or anything like that to cater for yourself. So your stay becomes even more expensive. - The service team was mostly friendly, but very unexperienced/not professionally educated, which we unfortunately noticed in many different occasions. These aspects cancel out the price-performance ratio. And we have experienced a lot of hotels and accommodations, also in Lapland for less money and much higher quality. I hope that this recommendation helps to take the right decision for the customer on the one hand, and to improve the accommodation and its quality on the other hand.

Amazing experience in this hotel ... magical place. The staff was very polite. They have a car service that take you around saariselka and the activities. We were in a group of 12 people (with 6 children) and several activities... everything was perfect ... rooms are nice and the landscaping is amazing ! Thanks the team for the amazing experience