Mosaico de Bienvenidos a Carolina
Mosaico de Bienvenidos a Carolina, Carretera Boca de Cangrejos, Carolina, PR 00979, United States of America- Sculpture
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Outdoor Pool and Rooftop Terrace - Enjoy leisurely days by the outdoor pool or take in panoramic views from the rooftop terrace.
Complimentary Amenities - Benefit from free wireless internet, express check-in and check-out, and tour/ticket assistance during your stay at Numero Uno Piñones.
Smart TVs and Shared Kitchen - Relax in one of the 10 guestrooms with Smart televisions and make use of the shared kitchen facilities for added convenience.
Experience a mix of relaxation and convenience at Numero Uno Piñones. Book your stay now for a memorable getaway!
Check-in from
04:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Allowed
1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Shared/communal kitchen access
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer (on request), and shampoo
Practical - Safe, iron/ironing board (on request), and window screens
Comfort - Fresh towels every 3 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
2 King Beds
Balcony with garden views
Layout - 2 bedrooms
Internet - Free WiFi 25+ Mbps
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Shared/communal kitchen access
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer (on request), and shampoo
Practical - Safe, iron/ironing board (on request), and window screens; rollaway beds (surcharge) available on request
Comfort - Fresh towels every 3 days
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 King bed (151-180 cm wide)
Room details
Garden View
In-room amenities
Service animals are exempt from fees/restrictions
Noise-free rooms not guaranteed
Contactless check-out is available
Cashless transactions are available
Pets cannot be left unattended
Essential workers only - NO
No elevators
Pet max weight (per pet) in kg is 11
Pets allowed
LGBTQ friendly
Professional property host/manager
Pet max weight (per pet) in lb is 25
Gap period enforced between guest stays - 24 hours
Only dogs are allowed
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Pro: area was quiet. pool was beautiful. Walking distance to local food. Con: There was no support or check in when the power was out. Bed sheets had a lot of stains.
Was private and gated. Property is nice and clean. Loved walking out on the pier through the mangroves. Very much disliked the layout of the rooms. Description said sleeps six and showed 3 beds, however that was deceptive. One room has a king bed. The other has a king bed with a full size bed in the room with it, beds are facing each other. So if you dont want to sleep with your kids in the room or perhaps another couple. Do not select room 203. Other than that was a good place to stay.
I loved this place!!! The dock has such a breath taking view. I personally enjoy that it’s close to the airport, I like seeing the planes so up close. The villa feels like home, very cozy. Super aesthetic, great for taking pictures. And the area is nice, walkable and has authentic real Puerto Rican restaurants near by.
The staff is practically non existent I saw a few people cleaning once during the day. The refrigerator didn’t work well at all and I got an electric shock plugging in the blow dryer so remember to wear something on your feet when doing so.
Immediate area a bit sketch after dark, but with a rental car, everything is fine. Hotel was beautiful and pool area was very nice.
Staff super nice, some traffic in afternoons but other than that perfect
Loved this property! It was beautiful
It was very beautiful and you have local restaurants like a ten min walk away.
Property was amazing the staff was very attentive to our needs. Beautiful place and vibe!
Property is very nice, neighborhood is in a rural area Puerto Rico as locals. The area is not your common tourist.
It was very private and quiet.
Recomendado buena ubicación
One of the most beautiful properties I’ve ever stayed at and for the price it was amazing! Great stay!
I wish I could give this company a 0. I have had such a terrible time trying to check in. They have a code they are supposed to send 30 minutes to 1 hour before Check in, well they did not. Their number doesn’t even ring just clicks over and hangs up. I was very hopeful for this place because the pictures look beautiful but to get in is literally mission impossible! I was looking forward to staying here and even coming back with my parents for their birthday but no thanks. I would rather stay at a hostel. Run don’t walk away. Because this has been hell and I can’t imagine if someone has children or elderly with them.
I loved this place and I will return. I love the people of PR.
The property was beautiful! Compared to the neighborhood I couldn’t believe the inside. Definitely will book again! I loved it
Overall it was well worth the money for vacation very very nice
The rooms were clean and very nice. The airplane and rooster noise was not as bad as everyone said it was. Didn’t even notice the noise half the time. Would stay here again!
Its private and safe.
There are no attendants to meet incoming reservations. Everything has to be done be phone and the probability of reaching someone is very slim. There are limited servers of cleaning rooms and you have access to clean towels only on the third day of the stay. I would definitely not refer this stay to anyone .
The property is not as advertised. Locateed on a dirt street which actually has no name or address, far from any decent store or restaurant. We called the rental agent and they could not assist us finding the place. We spent 90 minutes in a taxi looking for this terrible property.Room in poor condition and no-one present to provide any service or information. Much better accomodations are available at a lower price right on the beach in Carolina
The property was pleasant to stay. The pool area is very nice, but wished the bar was opened during our stay. Wished additional amenities were offered.
Great Place !
No,say nothing
Lugar privado y muy bonito.
The Wi-Fi was horrible so I couldn’t watch tv because it kept freezing and kicking me off. My room was never cleaned or turn down. The coffee in the entry was horrible
We thought the property itself was beautiful. It was well manicured. The place was clean and the management staff were hospitable. The only negatives we have is that while room was wonderfully decorated the bed was very uncomfortable. So uncomfortable we had to purchase a pillowtop cover to go on top. We left it at the hotel. We also felt it needed some hooks for hanging things. The other negative was a rooster. There is a street rooster that roams the road roosting morning and night. Now, I don’t believe the hotel has any control over that, it is still a nuisance. Other than those things, we enjoyed our stay!
Hard to get towels or staff
Beautiful place in that are of Pinones 😍Everything was good 👍
Muy bueno
Limpio Agradable
Clean property, comfortable bedding, super cold AC and room just like the pictures. Hot water for showers, snacks, and coffee in the main lounge. Nice pool area and dock. Downsides are that the wifi is very spotty and it takes a long time to connect to watch Netflix etc on the TV. The internet kept saying no signal or poor signal. The neighbors were noisy and smoking weed.
Outstanding
Restaurant was closed and they don’t have housekeeping for new towels. But everything was clean pretty and super friendly to used. Definitely come back♥️♥️
The Numero Uno hotel was a delightful place to stay. We enjoyed our room with a garden view and the close proximity to the restaurants down the road. It was definitely a safe place to stay with a locked gate and his situated in the more artsy place in Louisa. Staff was very accommodating!
I initially booked this property because of the reviews of cleanliness. When I arrived it was pretty clean and appealing to the eye. That was very short lived. The first day of my stay I was out from very early morning and didn’t return til late at night. I was shocked to what I returned to. There was a foul sewage smell in my room and I noticed my top lock wasn’t locked how I left it. To my surprise there was a huge fresh POOP floating in my toilet. I was absolutely disgusted. When I called the property to inform them and talk to management 3 different times during my stay the women who answered the phone just laughed about it and said there was nothing they can do but they will have the property manager call me. It’s been 5 days now and I have not even received a call never mind an apology. Extremely unfortunate because the property was really nice and quiet like I wanted. Overall extremely disappointed and reluctant to leave my belongings in the room after that point. Hope this helps anyone who books after me.
GREAT PLACE TO STAY AT.
The property was really nice and inclusive, staff is very courteous and will help you with any of your needs while there
Yes
It was 3 of us we really enjoyed the property the rooms were everything to us pool area and dock was excellent definitely will be back for sure highly recommend a stay here
Love it I will come again. The room was really clean
Excellent
Ok, I’d just like to say I loved the property itself. The room was spacious and the pool area was really nice and the free sodas and snacks in the rooms were a nice touch with free coffee/teas/hot chocolate in the lobby is great. Also ample free private parking with available gate remote for the car. However, the entire time I was there (4 days, 3 nights) I saw ONE groundskeeper. Our ceiling fan remote did not work so we were unable to turn it off. Messaged the property but did not get a response unfortunately. It gets very noisy with the planes flying over so if you are a light sleeper, bring earplugs or stay somewhere else. The roosters also crow very early and during full moons. The neighboring property also likes to blast their music and set off fireworks. I am a heavy sleeper so it was fine for me. I also was able to enjoy the pool all to myself as no other patrons had arrived to the property yet. And a great deal for the 2 bedroom balcony. There was no waiter/bar service or restaurant the entire weekend. You need to go off premises to get anything. Car rental highly recommended. There is a 24 hr supermarket nearby and lots of restaurants on the main strip. Would have been better if there was a kitchen because it’s basically an airbnb.
Staff was great communicating with me during booking and prior to my arrival. However, my arrival was unusual and the code did not work at front gate. Staff was reachable by phone. The property is large and very accommodating. You can park on site and there is a 24 hour pool and plenty of seating, lounge chairs and even cabanas ! That was my favorite part. The room was quaint. I had to find the sole staff member on site the next day for a hairdryer. He also provided me the remote for air conditioner in room. The tv remote needed new batteries. Not having staff on site can make you feel odd reaching out for these amenities. Location is in a safe neighborhood though off road. You can easily walk to Piñones main road for a plethora of food spots. Watch out for mosquitos at night! They got me good. Not the sites fault. And you will hear airplanes throughout day and night. I would come back with a larger group so we could enjoy site. Thank you for hosting.
Absolutely beautiful property in a lovely location. Private access to the lake, clean pool and lounge area, stylish rooms. The only downside is how loud the planes are as the location is very close to the airport. I love how safe it feels there due to the secure gate and locked building. Will definitely return again!
10 minute ride from the airport. Once arriving to Numero Uno Pinones and after the second or third phone call here is what we encounter: 1. A nice facility, clean, off the grid neighborhood that appears to be what some others stated stretchy, but to us it's not. It's thriving and safe.You walk by and see neighbors with doors and windows open to enjoy the Caribbean refreshing air. I would have to say somewhat of an side street, close to restaurants and nightlife maybe a 7 minute walk. 2. We were the only people checked in as of Friday in a ten room facility. Cool with me. But unfortunately for us because we like to mingle a little and watch for human action and enjoy our surroundings in company of others. Other reviews stated, they were welcomed with snacks when they arrived to their room, and the bar and restaurant onsite was open on weekends between certain hours. Unfortunately, for us this was discontinued and we weren't able to book elsewhere because we weren't going to be reimbursed according to policy. Although this seems discouraging to clients and not for the business. I get the business aspect of it concerning operating cost. Should this be case? Which to me it is. As a business you should able accommodate elsewhere. Example a free pickup and drop off at least twice within a 4 day stay, or offer a bottle of wine to help them unwind from a long day travel, would be helpful to your guest since they reserved lodging at your facility. Our hard earned dollars are spent at our choice of a local business to help lift up Puerto Rico. This is why went with a local establishment verse a commercial establishment. 3. The others comments were about the airplane noise and the hens sounds within the neighborhood. It's wasn't a disturbance to us at all. We are native from NYC, and I now residing in the south. So somewhat same environment. The planes taking off noise it is not as bad as others commented at all. The sound of the plane noise it's less than 7 seconds not every 15 to 30 minutes, but it seems to be every 45 minutes if that. As for the hens it's natural and they are barely heard. I say welcome to the surban side of town. 4. The facility pictures are exactly liked the photos. I love it. 5 stars for that. Room 301, when the air conditioner is off builds a condensation on the tile floor, so be careful as not to slip. Keep the air on to prevent this from happening. Email entry was given after the second call the day we arrived. To gain entry is manually electronically done for both wooden door and double glass door. We had an issue with the wooden gate door, it would not open after using the keypad. Luckily maintenance was onsite and one of reps at another site was able buzz us in. In our room we gained a gate clicker and that resolved our entry problem for the rest of stay. Your key is in a black lockbox to gain entry into your room. Parking is available if you choose to drive. Note Uber doesn't come to pick up in this neighborhood after dark, due heavily congestion of traffic because of nightlife. But you can get dropped off. 5. Numero Uno Pinones can be a total VIBE, at some point. I really hope for the best for this business. I think a Friday or a Saturday live band and dinner out back once a week would really be nice and set the tone especially if you have a somewhat full house. Quite, upcoming spot, and I may look to book in the future.
Only thing i didnt like the bar/ kitchen was only open on weekends but the owner explained they was a new business and was expanding as well . But i loved it and she gave a discount for next stay . It was a safe fun experience . Gated security 24/7 , staff was great ,food was good and rooms were clean. Will come back !
Beautiful & Very Relaxed. Cheap cab rides all over from there.
Our stay was amazing. Clean rooms, comfortable beds and friendly staff. Did I mention free room snacks? We'll return for sure.
Very friendly, and accomodating
The room was impeccably clean! There was no one around for service, nor bar or restaurant open. That was a little disappointing. Also, you are in the flight path and it is loud all night. Overall, very clean and comfortable for a short stay.
The property itself is well updated and fine. However, it's comically close to the airport, not walkable to anything and the outdoor furniture smells like cat pee. None of that is the hotel's fault! But it's a mediocre place to stay for those reasons. If you are a light sleeper, there's no way you can sleep through the flight noise. The restaurant/bar also has a super limited menu and hours, so don't count on getting fed well there.
The reviews I read were accurate. It’s in an older area of town and you can hear the planes. But it was very clean and the outside areas were very nice, clean and comfortable. The employees were fabulous!!! Great instructions for late check in. The young girl that waited on for breakfast also did the checkout. I can’t spell her name but started with an L. Lovely young lady. Helpful, friendly and sweet. I’d definitely stay there again.
Excellent service from beginning to end. We a Hotel that wanted to do an outing for managers and supervisors. We heard of this space by a friend and decided to ask if they can cater us. The selling process with the General Manager Dianira, was very attentive and accommodating. Day of the event the whole team was super ready and gave us the extra mile. The Serve and Bartender Leticia and Nadine were on point making sure everybody had a drink on hand. Food was delicious Chef. Felix Melendez, Bravo!! Thanks again for your service!
We have had a great time, my family and me. The service was excellent, the place is very beautiful especially the sunsets in the lagoon, perfect for fishing. Very close to old San Juan and the airport.
The place is well kept and has a lot of space to do a nice terrace party , rooms are very well kept , and secluded from all metropolitan noises, the view of the lagoon is very beautiful!!! Sun sets are marvelous in this property, the only thing is the way to get to the place is inside a little local barrio!!!
We went on a girls trip & stayed. Denise & Jorge were awesome. Jorge, the grounds keeper, was just the best & took such great care of us. The place was beautiful & so was the view. I also loved the local feel of it & it was close to tons of beaches. Only cons were the wifi wasn't good in the upper levels of the property & water pressure was horrible. Also, there was some noise from airplanes & roosters but it was very minimal contrary to what other may have mentioned.
I stayed here with a group of friends to celebrate a birthday so we had all 10 rooms to ourselves. We rented through Airbnb so none of us expected a hotel feel, we wanted something more house-like and that is what we received. Overall, the property is well maintained and clean. There is an outdoor kitchen with fridge, gas stove, microwave, gas grill and large bar/prep area. The kitchen itself is small but we were able to make amazing meals for our large group there without a problem. At first glance, the area is sketchy but we fell in love with the neighbors and the roosters. The lodge is in the direct flight path for the airport so we heard every take off and landing, however, for me it wasn't a big deal. I was never awakened by the noise if that helps any. Pros: * The staff was awesome! He was present during the day to help with whatever was needed as we had a lot of deliveries scheduled (food, tables, chairs, linens, etc.) for a party. He assisted with setup and provided overall entertainment for us. * Unlike many, our group enjoyed the location as it allowed us to interact with the locals vs. being in an overpriced touristy area. Cons: * The cab services will automatically charge you over $50 for a ride from the airport even though it is less than 5 miles away simply because of the address and the mention of Loiza * Lack of room/laundry service -- rooms were never cleaned nor were the sheets changed during our stay. If you wanted them cleaned, you had to strip the bed yourself and leave the items in the hallway and be sure you told the house manager that the items were waiting * No hot tub Tips: If you are traveling with a large group or know that the lodge will be full during your stay, BRING YOUR OWN TOWELS!!! We ended up going to Walmart to purchase towels for our group because there were no facecloths available and getting other towels washed on a daily basis was a chore. Make friends with a cab driver and get their personal number if you do not have a car! We saved hundreds of dollars in cab fare by doing this (there were 23 of us) and they became our personal drivers/tour guides.
Our family stayed here 1 night after a lovely vacation on Culebra. We choose it because of price and proximity to airport. It is in a poorer area of San Juan, but once in the 'compound' of the hotel, it is very lovely. Sweet clean swimming pool and very clean nice room. The air conditioners were very loud (would have preferred option of overhead fans) but the AC worked very well. Would have appreciated coffee maker in room and few items for breakfast as there is no where locally available without car. Fruit/dry cereal/yogurt would have been great. tHere is a fridge if you bring supplies. Other reviewers have complained about the rooster noises here, but this is P.R., one can expect roosters. You need earplugs everyplace you stay here unless you are staying in a large corporate style hotel, which is what we did not want. Our taxi had trouble finding hotel, but we had no problem once we called for directions. The hotel needs a sign on the main road, indicating its location. Once in 'compound' we swam, read and relaxed. The hotel is on mangroves with a lovely dock. If we had more time that would have been great to explore. The owner Denise organized a taxi to a fairly local restaurant which was great, and we had great fish, mofongo and child happy food for decent price. A 4:30am taxi was arranged for us to the airport which arrived on time and all went smoothly. This is a lodge or guest house, not really a hotel with front of house staff available 24 hours/ day. The owner was always available by phone. It is a good location for the airport and for going to meet the ferry in Farjardo for Culebra or Vieques.
We were there for a planned large party. Staff were present. Supplies were adequate. The rooms very clean and pleasant. The party had a live Plena Band. Everything was very nice. However, this lodge is associated with a hidden wonderful fishing resource which is probably little known. I have been to PR almost yearly for 35 years and had no idea that such big tarpon swam the mangrove lined canals and estuaries right in San Juan's backyard. For those wanting a large commercial hotel, this may not be your dream vacation spot but for those wanting a big fish on flyrod or spinning rod, this is your place. The lodge was clean and safe behind its enclosure. The nearby neighborhood no different than many places in PR for those experienced travelers to PR. I will go again. This time prepared with more time to spend at Tarpon Nest.
**Highlight of the visit**: Firstly as others reviewers have mentioned, this place located in a dingy mostly rural locality. This is where things got really bad for us. We arrived at the property at about 9PM and were greeted with locked gates, 7-9 foot high compound walls and no buzzer/call bell. Also nobody was picking up the phone at the reception. We spent a good 10-15 mins in the dark (and shady neighbourhood) trying to figure if we were at the right location. After 20 mins in the dark we decided to call the hotels dot com (from where we booked the hotel) customer care and ask for a replacement hotel. They were nice enough to start a hotel relocation process going and thats when I get a call from this hotel saying they were out for a few mins and will be back in 5! We decided to wait and were met with an apologetic staff member who was supposedly out shopping for breakfast. This was a really bad start to our vacation and left a very bad impression. You cannot leave a hotel locked, unattended and leave guests worried in a locality like this. That experience easily shaves 1-2 stars for me Well apart from that here is my impression of the hotel: **Room & Bathroom**: Good: Clean, spacious well decorated. Ample amount of storage. Good bed. Very clean and well furnished bathroom. Bad: No refrigerator or microwave. Hotel in airline flight path, so will disturb sleep. **Property** Pretty good actually, new and clean. Has a good view from the terrace. Great location for breakfast. Its right next to the ocean, no beach though. Has pool on site. **Location** Not great. Feels like a unsafe locality. No good restaurants near by. Kind of far from the main San Juan tourist areas. **Summary** The hotel staff really needs to get their act together. The property is good and well maintained. But has a few things going against them, bad location, aircraft noise, etc.
The hotel really looks like the picture they show us, BUT: we got lost trying to find the place, the locals don't seem to know there's a hotel there, and when we found the place we were really scared; the neighbourhood doesn't look safe at all and looks like it's one of the poorest ones in San Juan. The rooms are clean though, but for some reason there's no glass in the widows (just a mosquito screen) so you really need the loud A/C not only to cool the room but also to cover the sound of the planes taking off just above and the roosters screeching all night long (because they obviously have a disturbed sleep too with those planes waking them up every hour). Unfortunately the manager confirmed to me that the power goes out in this neighbourhood almost everytime it rains, so good luck sleeping!
Located in one if not the scariest neighborhood of Puerto Rico, avoid this hotel at all cost. We were there for one night with another couple of friends, and we literally had the worst hotel experience in a lifetime. If you are courageous enough to find this place located between inhabited houses, abandoned cars and trash everywhere on the streets, be warned that the staff cannot speak English and that you will not sleep. Why ? Roosters shouted all night long in an endless competition to reach new decibel levels, on top of planes flying just above our heads about every hour. To make things worse, power outages are frequent (very poor neighborhood unfortunately compromised in this regard) and happened in the middle of the night and was still going on when we happily left the next morning. This means the very noisy air conditioning was no longer cooling the rooms and since the windows have no glass (only a mosquito screen) the hot and humid temperature made a bad experience even worse. Could it be even worse? Yes, in the morning we had no water to take a shower or even wash our hands... The good thing is that a PuertoRico native at a nice restaurant (far from this hotel) told us the hotel is in a dangerous area and that we should not step out of the car or stop for any reason. This may have saved our lives... I do not understand how other reviewers can give positive reviews, it makes no sense. In summary, do not sleep there as it is really not worth the risk. If you decide to try it, than good luck, lock your door and please do not venture outside at night.
I have been an avid traveler for the last 20 years and have been to many hotels/motels and this place is really one of a kind. The lodge is located in a ghetto-like neighborhood, i arrived in Loiza (where this lodge is located in) around 6pm, and was misdirected by the GPS multiple times to a nearby Marina. After 1 hour and asking for directions from random people on the streets, i finally arrived. The inside of the hotel appeared clean but soon after i checked in, the staff disappeared, there was lack of staff on site to help with any questions or requests throughout my stay. I would not recommend going to the nearby restaurant to eat as they seemed shady and not where a tourist should step into, you might end up on the morning news. All was fine until midnight when the electricity went out, so the AC stopped working and the room was extremely humid. the electricity never came back on - even when i checked out of the hotel. after the AC went out, about 2 am, i heard a very very loud noise that seemed to come toward me/room, it felt like something was going to crash into the room, it was an airplane, who would've thought that they fly at 2 am, then 3am then 4 am? so i could not sleep at all over the entire night, on top of that, the roosters that were around the premise (i guess there were 20 roosters, maybe more), would start crowing at 2 am (funny that it coincided with the airplane noise), and once one rooster started crowing, the 20 others followed, and this did not stop until i checked out of the hotel at 9am. on top of all that, i had no water in the morning to take a bath and the slow tiny streams of water was barely enough to wash my face. so to sum it up, if you would like to stay in a hotel that's located in a ghetto neighborhood, stay in a room without electricity/AC and like the humidity that goes with it, the lack of staff on site to solve any problems that occurs, airplanes that makes loud noises throughout the night, the roosters that sings songs throughout the entire night, and lack of water in the room, then you are at the right place.
I came here with a group for my cousin's wedding. His wife is originally from PR, and we had the entire place booked for the wedding guests. Because of this, we had the entire place to ourselves, so my situation may be unique.... The pros: very clean, beds were very comfortable, pool area/bar was very relaxing, very nice view from the dock. plenty of space for food, drinks, etc, the grill looked pretty new. we supplied our own food, beer, drinks for dinner almost every night. very easy walk to the ocean-side beach/"boardwalk" area with fantastic views. Jorge was there every morning (even on New Year's Day!) with fruit, pastries, and coffee. The cons: As everyone else has said, it is in the direct take-off flight path for San Juan airport, and since they're still low when they fly over, they are loud. However, I never heard any planes at night (meaning they never woke me up anyways), and it's not exactly what I'd call a busy hub, so I could probably count on one hand the number of fly-overs I heard each day. Roosters in the area make almost constant noise, but again not loud enough to really be a problem. Yes, the air conditioners are a bit louder than you might expect, but was more white noise than anything else, and was probably even part of the reason nothing woke me up. I stayed on the first floor, and the front door is very loud, probably my biggest complaint. Lots of bug bites, some citronella candles might have been nice. Mediocre water pressure, and you had to let it run quite awhile to get hot water, but you did get it. Was told by both Jorge and my cousin's wife that it's not a safe area, and to not go out at night, which was unfortunate because there are a lot of food stands I would have liked to have visited nearby. Not in an easy location for visiting San Juan, so I'd definitely recommend only staying here if you rent a car. Overall, I enjoyed my time here, and would recommend it as a place for relaxing.
Grim. That sums it up. There is nothing in Loiza except a walk to Pinones and the raunchy roadside snack shops. After that, its a 30 minute expensive cab ride to San Juan if you can find a cab that can find the lodge. The rooms were small with weak water pressure. The air conditioner sounded like a saw mill right next to the bed so the room was either sticky warm or cold enough to cure a ham. Strange hairs from someone else in the bed on arrival, okay don't be squeamish. They are biodegradable. The place is located at the end of the Main airport runway. The jets fly over about 200 feet above your room and keep that up every few seconds until midnight when you can finally hear the outdoor Karioke bar next door which cranks up to concert volume until about 1:00 AM when they wake up the roosters which shreik like they were being slaughtered until 4:00 AM when Jetblu beings their daily service and drowns out the crowing. (No whining, you're on vacation and can sleep on the plane going home). By the time you realize that sleep has eluded you for another night Jorge dishes up the lodge breakfast which is simply inedible. How can you mess up scrambled eggs? Ask Jorge, he's an expert, but then he is rarely there anyway and speaks only a few rods of English. I say let the tarpon stay there and you find somewhere else.
We travelled to the Tarpon's Nest right after Valentine's Day. This place is such a gem. Omar made sure we arrived without issue and was very welcoming. I have to say that Jorge really made our stay special. He is always right there lending a hand and attending to little details. We brought a few bottles of beer down to the pool. Next thing I know, Jorge had put our beer on ice, popped open the table umbrella, brought us towels, and turned on the pool's waterfall. He does this all graciously and unobtrusively. Jorge also chartered a speed boat for us after I twisted my ankle dancing. The Pinones were quite beautiful and we saw huge iguanas. I can't wait to go back and I would not stay anywhere but here. The rooms are clean and comfortable. I would ask for a balcony or room with a view next time, though. Thank you to Omar and most especially Jorge for making our stay so special! (from the Other Jorge, and Rosalie from NJ).
I stood in this hotel several times, its really a nice , clean and affordable. Jorge the gentleman that maintains the place is great. Very attentive and hardworking. Definatley would recommend this place to anyone looking for a romantic getaway..
This lodge primarily caters to fishermen, but all are welcome. It's hard to find and not well known so have your taxi driver call the manager for directions. The rooms are clean and apart from an occasional jet passing overhead are quiet. We particularly enjoyed the manager Omar who took on a tour of the lodge and even accompanied to dinner at one of his favorite local restaurants where the seafood was delicious! We wouldn't hesitate to stay there again. On the downside, the taxi back to airport that Omar arranged for us cost almost twice as much as the one that brought us from the airport to the hotel ($16 vs. $30).
Excellent service! Clean, new, modern yet cozy. Interesting area but gives you a taste of San Juan. Defenetely would recommend! The staff are very service oriented, warm and friendly. The provide kayaks on the river which is a nice experience. Restaurants and bars in the area give you a little taste of San Juan culture.
Overall, great experience. Terrific hospitality, the rooms appear to have been recently upgraded and are very nice. Comfy bed, nice bathroom, good TV, cozy location a bit outside of San Juan. For those that have only ever been to San Juan, you may find the Pinones area a little more..quaint and humble, but there are some great casual restaurants nearby with excellent food. There is also a very nice boardwalk/path not far from the hotel with some causal (think beach shack) places to get a cheap, cold beer with beautiful ocean views. In general, very nice beaches near by. I also appreciated the free coffee and modest breakfast in the morning. Truly enjoyed my time here. The only downside was the noise. The walls of my room were a bit thin (to be expected with this type of building), but unfortunately I really wish I had brought my earplugs. Some of the noise was quite naturally pleasant (crickets, frogs in the distance at evening), some naturally quite unpleasant (roosters...all night long...), and some very unnaturally unpleasant (loud but effective AC, airplanes overhead). I would definitely stay again but bring earplugs next time. May not be for all light sleepers, but otherwise a wonderful stay!
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What guests love
Areas to consider
Cleanliness
7.5/10Guests consistently mentioned cleanliness as a positive aspect.
Service
6.7/10Service was mixed with some guests appreciating it, while others found it lacking due to limited staff presence.
Location
8.1/10The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.6/10Rooms were generally well-received for being beautiful, although some guests had issues with room layouts and maintenance.
Amenities
7/10Mixed feedback on amenities, with positive mentions of the pool area and beautiful property, while some guests reported issues with appliances and facilities.
Value for Money
6.9/10Opinions varied on value for money, with some guests feeling the price was reasonable for the property, while others found it expensive for the services provided.
Food and Beverage
7.3/10Breakfast and restaurant services were generally well-received, with a few guests suggesting more variety would be appreciated.
Overall Experience
7.7/10Most guests had a positive overall experience, highlighting the beauty of the property, attentive staff, and convenient location.