Motel One Ulm vs Similar Hotels

Rooms were criticized for being small and lacking some expected amenities.

Rooms varied, with comments on size and features.

Rooms are spacious and comfortable, though some guests noted noise and temperature issues.

Rooms are described as spacious in some cases (family room, good beds) but the property is ageing with maintenance issues: leaking shower hose, broken exterior blinds, missing lamp, damaged curtain rails and general wear.

Several reviews mentioned cleanliness issues in bathrooms and high traffic areas.

Overall clean with minor mention of issues like carpet and lighting.

Overall cleanliness is good with no major complaints, but some negative remarks about the breakfast area being small and sometimes crowded.

Multiple reviews report dirty windows, stained carpets, hair in sinks, smeared mirrors and dirty refrigerators; cleanliness is a clear recurring negative.

Multiple reviews praised the excellent central location of the hotel.

Centrally located near transport and attractions.

The hotel is centrally located, making it easy to access local attractions.

Location is repeatedly highlighted as a strong positive ("Très bien situé", "Tolle Lage", "La posizione", good parking and accessibility).

The staff was frequently described as friendly and helpful, enhancing the overall experience.

Staff consistently described as friendly and helpful.

Many comments highlight the friendliness and helpfulness of the staff.

Several guests explicitly praised staff as very friendly and helpful and noted gestures (e.g. treats for children); on-site staff interactions were consistently positive despite some reports of poor remote/email/phone responsiveness.

Breakfast was frequently highlighted as exceptional and a standout aspect.

Breakfast well reviewed with diverse offerings.

Breakfast receives mixed reviews, with the quality appreciated but space limitations noted.

Breakfast receives generally positive comments (good, well-stocked in several reviews), though one review described it as very spartan; overall food impression leans positive.

Amenities were generally satisfactory, though some amenities were missing.

Good amenities noted, though some items missing.

Amenities are generally good with convenient parking, but some issues with parking difficulties reported.

Mixed amenities: some rooms have kitchenettes and parking, breakfasts were available, but many mention no in-room fridge, non-working or absent air conditioning, lack of bottled water and limited bathroom storage.

Good overall value, but some guests felt certain aspects did not meet expectations.

Good price for services received.

Generally perceived as good value considering location and amenities.

Mixed perceptions: some guests found breakfast and room size acceptable, while others felt price-performance did not match due to cleanliness and maintenance problems; rated at the overall target to reflect mixed feedback.