Holiday Inn Express & Suites - Hollister by IHG

Clean, roomy. Breakfast adequate, a nice touch with coffee 24 hours

Getting service for the room was a problem. We waited about 5 hours the first afternoon and then after requesting early service as we left to go hiking at 7.30 am no one showed up at all.

Завтрак

Clean

Nothing it was great!

Clean and modern

Limited parking

Große Zimmer, schönes modernes Hotel mit Frühstück

Clean room. Good breakfast

Bathroom had a HORRIBLE sewer smell.

Room was great! Great location for our trip.

problem with room key. Had it renewed. IT was difficult opening the door. Our only problem. Otherwise everything was great.👍🏼Thank you. Staff was great. Enjoy "Carlos" very nice guy. Will return here next time we visit Hollister.

$10 a day fir parking is crazy

El desayuno y la amabilidad de el personal

Todo muy bien

New

The breaker kept tripping when we tried to close the shutters and there wasn’t any toilet paper and we waited all night and never received any till the next morning after calling again when our light shut off

Location

Breakfast was empty when we went down and it was only 8:45

The breakfast was the standard fare, but the attendant was beyond excellent answering all of my questions and bringing out the boxes that the items arrived in so I could check ingredients. I have food issues. She was beyond helpful and demonstrated constant courtesy. The front desk staff also was exceptional in courtesy and efficiency. The room was clean and generally the facility was in good shape.

There was some problem with the plumbing in the bathroom sink during my stay. 90% of the time it was fine, but when I got out of my shower there was water flooding the sink area on the right side. I mopped it up and never did figure out what was the problem. It only happened when I took a shower.

Overall, it was a great experience, but your phone system needs some improvement. I tried to call the location to confirm my stay and was given the run around, so I just took a chance and drove to the location.

The phone system.

The breakfast was well-stocked and the attendants were very personable at the very busy breakfast times. Front desk folks were helpful and courteous.

Clean

Nothing very pleasant stay

Location close to wedding I was there for. Products in the bathroom were nice - good brand.

Staff was reluctant to commit to early check-in and when they did give me a room it was not yet cleaned. They did give me a clean room after trekking luggage up and downstairs to reception. Tub drain would not fully close for bath nor would it fully open for shower.

Very spacouse, new, great room. Nice staff.

Did not provide a luandry bag.

It was in a great location. I didn’t have to pay to park my car the hotel parking lot!

It was very expensive! Almost $300 for 1 night! There were no cups in the room .

The staff was friendly and accommodating

When we arrived the couch was already laid out to a bed. Issue here was, there was no sheets or covers for the couch, not even in the closet. Easy fix though, just contacted the front desk and they supplied the bedding for it. But it did get me thinking, did they even fully clean the room or not. That night (we only stayed one night) we went to the pool and it was as good as it can get for indoor pool. It was clean and the water was fine. Side note for anyone staying here or anywhere with an indoor pool, it gets musty and loud because everything echoes off the walls. But that definitely wasn't the main issue with the pool, I'll get to that in a minute. Let's talk about the pillows here, my neck definitely did not like them. It felt that in the morning for sure. Breakfast was breakfast as you expect from a hotel. Nothing special but it was hot breakfast, which is always nice. Now lets talk about the pool the next day. We were here for a short trip, and my kids were excited to use the pool before we headed home. We got to the pool around 915am ish and found hair floating in the pool and an USED tampon in the pool. Obviously this isn't the hotels fault but who the heck does that. We contacted the manager and she was nice enough to extend out check out to 1:30pm instead of 11am so the chemicals they cleaned the pool with would kick in. But honestly knowing pool chemicals and when it's safe to swim afterwards, a 1:30pm check out wouldn't even give my kids "swim time". But ultimately the staff was helpful and the facility is clean. If your looking for a place to lay down and get a hot breakfast, it's a good option. Just bring your own pillow because their pillows suck. Also check the water before getting in it, never know what is floating around. And whoever thought it was a good idea to pull your tampon out in the pool, your the main reason for this review.

It’s clean and new

The bed and pillows are too soft, the noises insulation is not very good. You can hear other people showing, steps, doors.

Very clean and confortable

Clean. Updated. Quiet

Great rooms lovely staff

Nothing

It was nice to have breakfast included. Staff was very helpful at keeping my icepacks cold and letting me store my luggage.

Holiday Inn Standard . Gutes Bett

Extrem hellhörig. Dünne Zimmer Decke und Wände . Strom und Lampe am Bett gingen nicht . Personal ist desinteressiert und grüßt zum Teil nicht zurück. Kein akzeptables verhalten

Great value. Clean and comfortable hotel, with big king size rooms. Nice breakfast and the pool was a perfect temperature. There is a safe in the room and cameras all around the hotel parking lot.

Breakast was supposed to be included with our stay, but on the morning we were heading out for a hike at the Pinnacles, it wasn't available. The front desk staff couldn't tell us when it would open, which was very disappointing. We ended up having to go elsewhere for breakfast.

Good location, clean room, gym and pool, friendly staff. The bed was comfortable and the water pressure in the shower was great!

The meat and eggs were gone and not replenished with an hour still remaining for breakfast. The soap in the shower was so heavily scented it was like trying to wash with perfume.

Location was conveniently located close to downtown.

Because of the weather, I would have preferred to have the pool outside and a jacuzzi but the pool was fun for our kids.

Staff was really nice. Cleanliness and very quiet

Very good

I can’t think of anything

Friendly staff

Wifi was. Down

Close to family and parking is easy to access.

Amenities, cleanliness and staff

Nothing, perfect for a stop on our road trip

Good breakfast, good location.

N/A

The staff were so helpful and friendly, the whole facility was super clean and breakfast had plenty of different options.

The staff was very friendly and helpful.

It’s in a good area.

Location was convenient elevator was quick bed was good and flat screen was good sized. It was nice having a microwave, refrigerator and coffee maker in the room. pool and fitness center were 24 hours. Breakfast was good if you eat pork. The climate control was good.

I was particularly offended on Checkout when the staff told me that room 420 or 418 complained about me making too much noise and the police recall when it was not true. I also thought I had paid for my room when I made the booking, but I was charged when I got there so I’m gonna take it up with my bank on Monday . I was very unhappy with that and all I wanted was a decent day. I’ve been to many hotels and I was not happy with that so I will not be back My toilet wouldn’t flush I have never been at a hotel where housekeeping wasn’t available 24 seven I wish someone would’ve told me because I had two days worth of trash in my room. There is no water in the rooms.

The staff was friendly and breakfast was awesome

The bathroom/tub looked like it wasn't cleaned. Had like a ring around the tub stain with dust and there were like two long black hairs in the tub definitely kinda gross. Nobody had used the tub so couldn't have been us since my husband has short blonde hair and I obviously hadn't used it yet.

Great time

Funeral

Very clean, great location for our family visit.

No negatives

Had problems with the heat/ac system. Woke up in the. Middle of the night and tried to shut it off. Had a terrible headache in the morning.

The breakfast was good but was 20 minutes late opening. The rooms were clean and comfortable.

The staff was not very helpful or attentive

Room was quiet. Hair on bathroom floor and sink. Breakfast was adequate. Nice gal on evening shift. Could not get a receipt at checkout.

The whole property is perfect

Great location to visit Lassen NP

Easy to get to and had breakfast and nice gym

Nice and clean

Very clean, staff went beyond there duty when asked for extra pillows & towels!

Last night stay, other’s staying on same floor and above making a ton of noise at midnight.

Breakfast could be better

Muy buen servicio y todo muy limpio

Great breakfast and nice facilities.

The ice bucket was full of mold.