Burg Plankenau
Burg Plankenau, Liechtensteinklammstraße, 5600 Plankenau, Austria- Private
- Heritage
- Castle
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Luxurious Amenities and Facilities
Haven Mountain Retreat offers a plethora of luxurious amenities, including a sauna, rooftop pool, and spa facilities, ensuring a relaxing and rejuvenating stay for all guests.
Convenient and Comfortable Accommodations
Each unit at the property is equipped with a fully equipped kitchen, balcony, and cozy seating area with a flat-screen TV, providing guests with the comfort and convenience of a home away from home.
Ideal Location for Outdoor Activities
Situated near popular hiking and walking tour areas, with bike and ski equipment rental services available on-site, Haven Mountain Retreat is the perfect choice for outdoor enthusiasts looking to explore the stunning surroundings.
Ready to experience the ultimate mountain retreat? Book your stay at Haven Mountain Retreat now and indulge in luxury, comfort, and adventure all in one place.
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
77 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
60 sqm
In-room amenities
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
80 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
52 sqm
In-room amenities
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
85 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
68 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
57 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
64 sqm
With View
In-room amenities
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
75 sqm
In-room amenities
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
Bunk bed (Variable Size), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
63 sqm
In-room amenities
1 King Bed and 1 Double Sofa Bed
Balcony with valley views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Food & Drink - Kitchen with refrigerator, oven, dishwasher, and cookware/dishware
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and local maps; rollaway beds (free) and cribs (free) available on request
Comfort - Heating, heated floors, and fresh towels every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly cleaning supplies
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
Valley View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Super freundliches Personal, extrem leckeres Frühstück, sehr schönes spa Bereich, wunderschöne Aussicht, sehr schöne und geräumige Zimmer, Garage vorhanden
We had a wonderful experience . The staff were extremely kind, respectful, and helpful throughout our stay. They were always attentive and happy to accommodate our requests, which made us feel very welcome. The hotel also has convenient parking, and the location is excellent. Overall, we were very happy with our stay and would definitely recommend it!
we were quite disappointed with the housekeeping service. It felt more like a basic routine than a thorough cleaning. The bed linen and pillowcases were not changed during our stay, and the bathrooms were not cleaned properly. Overall, the housekeeping felt very superficial and lacked attention to detail. For a hotel of this standard, we expected a much higher level of cleanliness and more thorough daily housekeeping.
Tout! L’emplacement, les équipements, la gentillesse du personnel, la piscine, l’espace sauna. Le petit déjeuner est très bon. San oublier la chambre qui était parfaite.
Rien
Sve je bilo savršeno.
Ništa, sve je bilo odlično
Clean, big rooms and warm pool
Tolles Hotel: modern, gemütlich, super sauber Personal: alle durchweg sehr freundlich, zugewandt und sympathisch. Die Damen an der Rezeption sind ein Traum! Saunabereich: eine sehr heiße finnische Sauna zum selbst aufgießen, eine mildere Kräutersauna, ein Raum mit Infrarotliegen und ein Soledampfbad. Lässt keine Wünsche offen Pool: schöner, mittelgroßer Außenpool mit gemütlichem Sonnendeck Frühstück: sehr große Auswahl, qualitativ hochwertig und alles hat richtig gut geschmeckt! Herrliche Aussicht auf die Berge und auch hier super nette Mitarbeiter. Mit der inbegriffenen Soha Sommerkarte konnten wir kostenlos eine Vielzahl an Aktivitäten machen (Fahrt auf den Geisterberg, Liechtensteinklamm, Yoga, Golf)
Das Hotel liegt inmitten einer Vielzahl anderer Hotels.
The accommodation was comfortable overall and had the basic amenities for our stay.
All related to this hotel and location
N/A
Clean and quiet
Location
Everything way perfect, the place, the hotel, swiming pool and breakfast
שהייה שנייה שלנו במלון מתקנים מעולים רוגע ושלווה הכל בסטנדרט סופר גבוה
הכל היה מושלם!. מומלץ מאוד.
הכל אהבנו.
Lage, Ausstattung, Personal
Prachtig hotel met goede kamers
Restaurant was nog gesloten ivm tussen periode winter en zomer seizoen
Excellent! The attention to details and comfort is astonishing.
Noting bad to say at all.
Fantastic location, great facilities and super friendly staff ❤️ great deck restaurant and amazing SPA area are a special bonus.
We had windows on the street level and views on a busy parking lot . Our dog loved the view though 😂
Komfort, Aufmerksamkeit und Facility
Es gibt nicht viel zu bemängeln. Der Pool und Saunabereich sind auf verschiedenen Etagen und Hautlotion wäre nicht schlecht
Pokoje Basen sauny na na
Location of the hotel is best in town!
Excellent breakfast was served in a top floor restaurant with amazing views to the village/valley and the mountains. Our spacious 2-bedroom apartment had huge own balcony with really nice sunset/afternoon sun. Beds were extremely comfortable (except for the extra bed). Outdoor terrace and pool were really nice. 15 meters from the nearest ski lift and 100 meter from the next one, full ski-in/out experience even when there wasn't any snow in the village. Overall the atmosphere at the hotel was really comfy and yet stylish. Beautiful and functional lighting, relaxing colourworld.
Four night stay with housekeeping every other day meant that there was cleaning only once during our stay. The fridge in our room didn't work - we didn't realize this until the last evening when we had our early checkout breakfast bag. There are ZERO minimarkets not to mention supermarkets in Alpendorf so if you wish to buy drinks or food bring it with you or you need to rely on restaurants.
Lokalizacja, czystość, różnorodny bufet śniadaniowy
Brak
Lage war ok,Zimmerleider hinten raus an der Straße zu Parkgarage Ich war nicht Ski. Laufen,eine schöne Aussicht wäre nett gewesen
Keine Möglichkeit irgendwo was einzukaufen.es gab kein Radio
Haven===>Heaven dosłownie. Prosto z pokoju na dol do ogrzewanej narciarni, nastepnie windą na 7 pietro i prosto do gondoli⛷️💪. Po nartach relaksujacy basenik z cieplą wodą a następnie do luksusowych saun, szczególnie polecam bio 60 stopni z eterycznym olejkiem. Wiczorkiem do deck 7 na kolacje, piwko, Aperolka. Parking po hotelem lub w hali garazowej tylko wys. 2,1m nie zawsze wystarcza na wiekszego suva z kufrem.
Troszke za suche powietrze w pokojach oraz bardzo slaba wentylacja w toalecie, ale to szczegół.
Everything was perfect.
There is nothing that they could do better.
Polecam, warunki mieszkaniowe i położenie super
Lokalizacja
Brak w pobliżu sklepu spożywczego
Einfach alles
Meget tilfredse med opholdet på Hotel Haven. Rigtig god morgenmad, fantastisk beliggenhed med ski in ski out og et serviceminded personale, der virkelig gør en indsats. Kan klart anbefales.
Space
More benches in ski boot room to change
Tolle geräumige und saubere Zimmer. Sehr freundliches Personal.
Der Außenpool könnte wärmer sein.
Location is great ski in and out with ski rental shop right down under the hotel and staff are friendly and they got parking gara and ski equipment locker so quite convenient
The swimming pool and sauna are not on the same floor, so you have to get out of the pool, take the elevator to another level, and then enter the sauna. On top of that, both the pool and the sauna only open at 3 pm. For non-skiers, there was nothing to do in the hotel during the day because the facilities were not open till 3pm . I don’t understand why this is the case — is it to save energy or reduce costs? Guests should be able to use the hotel facilities during the day, especially in a hotel of this standard. Also bring your own conditioner as Thẻ hotel provided shampoo but not conditioner
Alles war super! Vielen Dank!!!
The room was amazing – very comfortable and luxurious. We were sorry we stayed for only one night. The lady at the reception was extremely kind and helpful. Overall, a highly recommended place!
Αρχικά θέλω να πω για το δωμάτιο, ήταν τέλειο, ευρύχωρο φωτεινό και πεντακάθαρο. Είναι από τις λίγες φορές που ένιωσα σαν να είμαι σπίτι μου. Το κρεβάτι ήταν για τα δικά μας δεδομένο τέλειο. Το εστιατόριο Deck7 πάρα πολύ όμορφο κομψό και με τέλεια θέα. Το φαγητό νόστιμο όσο για βραδινό αλλά και στο πρωινό με αρκετές επιλογές! Την πισίνα θα την θέλαμε λιγάκι πιο ζεστή γιατί όταν φτάσαμε είχε 5 βαθμούς και ήταν λιγάκι κρύα. Το σπα ήταν ωραίο επίσης.
The room was terrific and we especially loved the bed. The breakfast was exceptional. Cocktails in the rooftop deck were great.
Excellent spot, nice pool, beautiful view, spacious room, friendly and helpful staff
No towels and water in the gym, restaurant closed for dinners Mon + Tue
The view. New modern furniture.
Not so clean. They charge you for the slippers and breakfast not free.
Großes Zimmer
Nádherný interiér, bazén na střeše, spousta vstupů v ceně - nemám co vytknout.
החדרים יפים ומרווחים, השרות מצוין, הנוף מהמם. יש מסעדה טובה במלון וארוחת בוקר מצוינת. הצוות מקסים ושירותי מאוד
המקלחות נפרדות מהחדרים בוילון או בזכוכית שקופה עם וילון, למשפחה זה פחות נוח
Luksus. Fantastisk morgenmad!
Fantastic views, excellent facilities
This is nothing major but the fitness room could benefit from having towels and water handy at all times.
The location is great as well as the bread service in the morning. The staff at the reception is very friendly.
The staff of the restaurant did not care and was unfriendly. We would not recommend eating there. There are ski lockers which do not lock (locks are missing). Cleaning of the room was not great. Lots of noise at night from outside of drunk people (bar across).
All things were perfect. I would like to appreciate Line and Leonie for their support and kindness.
Nothing
The cleaness The view The staff
No resturant during my stay No shuttle bus to the nearest town
Very nice architecture and furniture. Spacious rooms. Very big bed.
The bedroom can not be locked, which would be nice when there is a bathroom seperated by glass from the bedroom. We did not get the room we booked (which was confirmed twice by the hotel).
Our stay was during the low season, there were only a few guest in the hotel, and it was very nice to get an uppgraded room for free. We had a beautiful mountains view, 2 terraces, the apartment was very spacious, cozy, stylish, with a very comfortable bed. The spa area was amazing - there are 4 different saunas, we have visited finn sauna and another 60 degrees sauna, both had a very pleasant aroma, after sauna you can drink a tea on a comfy bed for full relaxation. The pool was heated and had a great view, so despite bad weather, we were able to enjoy a refreshing swim. Both spa and pool area are free to visit for all guests, and you can even ask them for spa to remain open late in the evening, if you'd like to use it at that time. I would say it is an ideal place for a romantic weekend, I wish we could stay there for longer.
Modern clean design and everything was new
No grocery shop or supermarket around it
The size of the rooms and the modern design. The perfect location of the hotel (ski in-out)
In such a top hotel you should have a 'rain' shower! Now the lifts are open at 8 the breakfast should start at 7 iso 7.30
Close to slopes - ski in and out - modern facilities. Clean. Helpful staff
Was hoping the pool would have been warmer and or that there would have been a hot tub
Comfort, Location and sauna
Daily cleanings missed
Amazing location, amazing hotel, amazing service and amazing facilities , one to return to
Very clean, elegant, spacious rooms, great outdoor pool with a view over the mountains, relaxing spa, great food, right next to the ski slope - overall excellent rating
-
Perfectly situated next to the ski lift in Alpendorf. The apartments are spacious and comfortable. There is a floor heating you can adjust yourself. The beds are comfortable and the kitchen has everything you need. We loved the infinity pool and the modern spa. There are three different saunas and a steambath. Unfortunately the pool is at a different level and not attached to the spa. Tea is available at the spa.
The pool is not connected to the spa. Our apartment had only a tiny balcony which was very exposed.
Kunne ikke være lettere ski ud ski ind. Meget flotte lejligheder og utrolig gode seng. Lidt sjovt at badeværelset er inde i soveværelset, fungere som par, men med store/voksne er det ikke så rart.
Infinity pool.spa zone quiet,clean. Spacious room
Price
New, super stylish place with a great wellness area.
Room service is not done everyday and bedsheets haver not ben changed on a 3 day stay at all. Tha is a bit sub-par.
Amazing wellness area, super comfy beds, great breakfast, stunning view. The whole place is perfectly clean and well organized. Staff is very nice.
We had the most fantastic stay at Haven Mountain Retreat. The staff exceeded our expectations with their warm and attentive service. The breakfast was superb, offering a wide variety of high-quality options to start our days. The pool and spa, set against the backdrop of that breathtaking view, were simply wonderful. Our dining experience at the hotel's restaurant was exceptional, with delicious cuisine and impeccable service. What made our stay truly special was the unexpected room upgrade we received. The room was not only spacious and comfortable but also offered a stunning view that took our breath away. Our stay was an unforgettable experience, thanks to the outstanding staff, delightful breakfast, incredible pool and spa, exquisite dining, and the generous room upgrade. We can't wait to return for another memorable visit. Thank you for making our stay so remarkable!
-
This is really HEAVEN!
Every thing
Nothing
Wonderful apartment.
The pool is cold!!! Not warm. On the website is „heated“ - but it is „kind of“ heated. It is cold!!!(26 maximum). We expected nice warm (at least 32‘) water… Restaurant looks wonderful, the food was good but nothing special. Some of the employees are quite unprofessional. We will not come back.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.8/10Some reviews highlighted cleanliness issues.
Service
10/10The staff was described as kind, friendly, and helpful.
Location
9.8/10Great views and excellent location mentioned in reviews.
Room Quality
10/10Rooms were described as amazing, spacious, and luxurious.
Amenities
8.8/10Amenities mentioned positively; however, some issues in fitness area.
Value for Money
9.8/10Overall good value based on the quality of experience.
Food and Beverage
9.8/10Food quality, particularly breakfast, received praise.
Overall Experience
10/10Exceptional stay overall, highly recommended.