Villas Richmond Estate

So when we arrived at the gate after a long day of traveling, the security at the gate told us the property was occupied. We reached out to the owner only to be cursed out by him and hung up on. After a long back and forth, we got a call from the booking agent who told us she double booked and then redirected us to a different property. The owner was extremely disrespectful and very unprofessional. We didnt stay at this property so in a nutshell, the experience was horrible! We will never book with them again.

I rather 🚭 to say much about this situation

Very peaceful and quiet would definitely recommend

I appreciate the location, cleanness of the villa, in a gated community with all the necessary amenities on the property, but if you leave the property only a few miles down the road you have several local shops eateries and the beauty of being in Jamaica

It’s horrible wouldn’t recommend anyone 2towels no wash rags towels filthy communications bad kitchen utensils needs to replace .

The property was a scam There was no link to check in and there’s no lot number when you get to the property No one ever emailed me back when I asked questions and security also confirmed it was a scam

Very nice view

Clean property with everything we meeded

Comfortable environment, very responsive management.

Very accessible to major hot spots. Also i felt very safe and secured.

My family and i enjoyed our stay at the villa.We felt safe and felt right at home. We liked that the villa was a close driving distance to ocho Rios and surrounded areas.

Getting in and out of the property was always difficult with the guards and took a long time. An alternate system that is less time consuming needs to be utilized. The smart house system needs to be serviced. Some of the systems did not work consistently, including the lights, fans, air conditioning units (even when the doors were closed) and TVs (which would randomly go off when watching.

Owner could have labeled things so guests know where groceries, restaurants, and ATM located. Owner could have also labeled switches in the home. Shower had extremely low pressure and no hot water.

The communication and instructions for this property need a major overhaul. I never stayed at or even the property due to the lack of communication. I would advise Expedia to discontinue doing business with properties and owners like this. Especially outside of the USA.

The property is great! It was well equipped and we really enjoyed staying there!

I loved everything about this property. It was not off of the main road ((having a car is better)), so its quiet. If you see anyone, they are friendly and nice. I will definitely be staying here again. Extra bonuses is having access to the pool and gym. Theres a pool table and a ping pong table. I would recommend to famailies.

surrounding is beautiful ,villa is very clean and well maintained. Local agent Ms. Hall was very responsive and attended to our concerns promptly.

Please put the actual number on the house or somewhere visible...took longtime to find...but once we found it it was right there...vary safe...perfect for what we wanted will definitely book again.

Perfect home for a family escape with easy access to pool and kids play area. The house was tastefully furnished and beautifully kept. Richmond estate is a very secure, modern scheme. Great location for sightseeing in St. Ann, and Ocho Rios. The property manager was very proffessional, with excellent communication skills and she ensured everything was in order and operated seamlessly. All instructions and directions were very clear and helpful.

Great host, comfortable condo on a great clean property. Lovely pool and home gym

They had great customer service and was very patient with me. 10/10 would definitely recommend

Great price, great stay, great place. Second time staying and it was the perfect short break.

Nice community that is gated. Felt safe and was quiet at night. The property was well maintained. House was well kept. Free Wi-Fi which was a plus. Great communication with quick responses to all my concerns. Would definitely do another stay here.