Edificio Rita Perez
Edificio Rita Perez, Vicente Guerrero, 47090 San Juan de los Lagos, JAL, Mexico- Monument
English
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About this hotel
Luxurious Accommodations
Hotel Refugio in San Juan de los Lagos offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and private bathrooms. The cozy ambiance and attention to detail ensure a relaxing stay for all guests.
Convenient Business Facilities
Catering to business travelers, the hotel provides well-equipped meeting rooms, banquet facilities, a business center, and essential services like a fax machine and photocopier. Whether you're hosting a conference or attending a seminar, Hotel Refugio has everything you need for a successful business trip.
Exceptional Services
Enjoy a seamless stay with services like a 24-hour front desk, room service, and a restaurant offering delicious meals. Stay connected with complimentary WiFi throughout the property and take advantage of the convenience of on-site private parking. Experience top-notch hospitality at Hotel Refugio.
Nearby Attractions
sanjuan
sanjuan, Agustín de Iturbide, 47090 San Juan de los Lagos, JAL, Mexico- Attraction
MONUMENTO A LA VIRGEN DE SAN JUAN DE LOS LAGOS
MONUMENTO A LA VIRGEN DE SAN JUAN DE LOS LAGOS, Boulevard Licenciado Ramón Martín Huerta, 47030 San Juan de los Lagos, JAL, Mexico- Memorial
Juárez
Juárez, Benito Juárez, 47050 San Juan de los Lagos, JAL, Mexico- Public Art
Casa San Pedro Esqueda Ramírez
Casa San Pedro Esqueda Ramírez, Burgos, 47079 San Juan de los Lagos, JAL, Mexico- Memorial
Plaza de Armas
Plaza de Armas, San Juan de los Lagos, Mexico- Park
Plaza Juarez
Plaza Juarez, San Juan de los Lagos, Mexico- Park
JUAN PABLO II
JUAN PABLO II, Agustín de Iturbide, 47090 San Juan de los Lagos, JAL, Mexico- Statue
Rita Pérez de Moreno
Rita Pérez de Moreno, Luis Moreno, 47050 San Juan de los Lagos, JAL, Mexico- Statue
Antigua toma de agua
Antigua toma de agua, Luis Moreno, 47050 San Juan de los Lagos, JAL, Mexico- Monument
Parque de la telefonica
Parque de la telefonica, San Juan de los Lagos, Mexico- Park
Palacio Municipal
Palacio Municipal, Fray Antonio de Segovia, 47050 San Juan de los Lagos, JAL, Mexico- Monument
Antigua posada de arcos
Antigua posada de arcos, Vicente Guerrero, 47010 San Juan de los Lagos, JAL, Mexico- Ruines
Capilla del primer milagro
Capilla del primer milagro, Luis Moreno, 47079 San Juan de los Lagos, JAL, Mexico- Monument
Parque Recreativo Manuel Montero
Parque Recreativo Manuel Montero, San Juan de los Lagos, Mexico- Park
Atiguo hospital Manuel Montero
Atiguo hospital Manuel Montero, Presbítero Ángel Gómez G., 47079 San Juan de los Lagos, JAL, Mexico- Memorial
Toma de agua
Toma de agua, Independencia, 47050 San Juan de los Lagos, JAL, Mexico- Monument
Important Information
A surcharge applies for arrivals after check-in hours and for late-check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Breakfast in the room
Massage services
Spa/wellness center
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Parking garage
Vending machine - drinks
Vending machine - snacks
Public Bath
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
CCTV outside property
CCTV in common areas
Key card access
Mobile app for room service
Room Types
Double or Twin Room
Up to 2 guests24 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned twin/double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
In-room amenities
ShowerTVAir conditioningHair dryerDeskToiletPrivate bathroomExecutive lounge accessWardrobe or closetLinenUpper floors accessible by elevatorToilet paperBottle of waterShampooConditionerBody soap
Double or Twin Room
Up to 2 guests24 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
City View
In-room amenities
ShowerTVAir conditioningHair dryerDeskToiletPrivate bathroomExecutive lounge accessWardrobe or closetTerraceLinenUpper floors accessible by elevatorToilet paperBottle of waterShampooConditioner
Junior Room
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Located on the top floor with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, iron/ironing board (on request), and window screens
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
City View
In-room amenities
ShowerTVDeskPrivate bathroomWardrobe or closetBottle of waterWheelchair accessibleDaily housekeepingPremium beddingBlackout drapes/curtainsFree WiFiNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedSmart TVWindow screens
Standard Room
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, iron/ironing board (on request), and window screens
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
City View
In-room amenities
ShowerTVDeskPrivate bathroomWardrobe or closetBottle of waterWheelchair accessibleDaily housekeepingCeiling fanPremium beddingBlackout drapes/curtainsFree WiFiNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedSmart TV
Presidential Room
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Located on the top floor, deck/patio with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, iron/ironing board (on request), and window screens
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
City View
In-room amenities
ShowerTVDeskPrivate bathroomWardrobe or closetBottle of waterWheelchair accessibleDaily housekeepingPremium beddingBlackout drapes/curtainsFree WiFiRoom and bed type depend on availability check-inNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedSmart TV
Deluxe Double Room
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch Smart TV with digital channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, iron/ironing board (on request), and window screens
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
Room details
City View
In-room amenities
ShowerTVDeskPrivate bathroomWardrobe or closetBottle of waterWheelchair accessibleDaily housekeepingPremium beddingBlackout drapes/curtainsFree WiFiNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedSmart TVWindow screens
Twin Room
Up to 4 guests20 sqm2 Double bed (131-150 cm wide)
This air-conditioned twin room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
ShowerTVAir conditioningHair dryerDeskToiletPrivate bathroomExecutive lounge accessWardrobe or closetLinenUpper floors accessible by elevatorToilet paperBottle of waterShampooConditionerBody soap
Twin Room
Up to 4 guests24 sqm2 Double bed (131-150 cm wide)
This twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
ShowerTVHair dryerDeskFanToiletPrivate bathroomExecutive lounge accessWardrobe or closetLinenUpper floors accessible by elevatorToilet paperBottle of waterShampooConditionerBody soap
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(295 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 8, 2026Esta limpio, las instalaciones son cómodas. Muy bien ubicado
10/10
Reviewed Aug 5, 2026Todo estuvo excelente, la atención, los alimentos y en general todo
Todo me gustó
9/10
Reviewed Aug 4, 2026Buena ubicación. Buena atención El desayuno rico, y la atención buena
9/10
Reviewed Aug 2, 2026Su ubicación e instalaciones
Necesitan poner mesitas en las habitaciones para q las maletas no esten en el suelo de las habitaciones
9/10
Reviewed Jul 17, 2026Lo cómodo de las habitaciones y la limpieza 👌🏻
Últimamente me ha venido tocando ver qué hay huéspedes, cómo que vienen en grupos familiares y se salen a platicar en los pasillos y no dejan dormir, sobre todo quienes llevan niños empiezan a correr y hacer desorden, está última vez tuve qué hablar a recepción para qué los callarán ya qué era tarde y seguían afuera en los pasillos cotorreando cómo si estuvieran en una reunión dominical en casa, sería conveniente poner algunos letreros en los pasillos solicitando respeto y silenció a los huéspedes apartir de ciertas horas de la noche.
7/10
Reviewed Jul 15, 2026Ubicación
Personal desatento
10/10
Reviewed Jun 15, 2026El desayuno estuvo muy bien. Rico y agradable.
Estaria excelente si tuviera alberca.
10/10
Reviewed Jun 8, 2026That is really clean and have a great location
N/A
10/10
Reviewed Jun 4, 2026The location of this hotel from the central plaza was perfect. Just a short walk maybe 5 minutes from all the hustle and bustle of the plaza. Also, one of the cleanest and most modern hotels in the city. The parking area is perfect as well. Also has a beautiful view of the basilica from the room we had on the 4th floor.
I think the place is almost perfect. If I'm nitpicking, a bar that is open late inside the hotel and a swimming pool would be the only big improvements I could see. Otherwise, this place is literally perfect. Oh, and the TV didn't work in our room, but we were there to visit family and explore the city, so it really didn't matter to us.
10/10
Reviewed May 28, 2026Todo estuvo excelente! La cama y almohadas (Es lo que más me importa en los viajes) fueron muuy comodas. La atención de recepción, INMEJORABLE! Incluso se me quedó mi INE en el hotel y fueron tan amables de enviarmela SIN COSTO ALGUNO a donde yo les indiqué. En definitiva, cada vez que vaya a San Juan de los Lagos, me quedo aqui.
Me gustaría que nuevamente tenga alberca.
9/10
Reviewed May 18, 2026La ubicación es muy buena
La limpieza, ya que encontré unos pequeños gusanos pero nada grave
7/10
Reviewed May 7, 2026スタッフの柔軟な対応。エアコン故障、ファン故障の部屋が暑すぎて眠れないと相談した際に、嫁と子供のために他の部屋を手配し、かつ、扇風機を貸し出してくれた。
エアコン故障、ファン故障の部屋を安く貸し出しているがBOOKING.COMで予約した際にその案内がなかった。ドライヤーがなかった
9/10
Reviewed May 4, 2026Un poco deficiente el aire acondicionado
7/10
Reviewed May 3, 2026La.modernidad y los acabados arquitectos
Falta de mantenimiento
10/10
Reviewed Apr 27, 2026Todo fue genial
10/10
Reviewed Apr 22, 2026Well located
Ñ/A
10/10
Reviewed Apr 11, 2026La ubicación, sus instalaciones y su personal muy amable
Que el restaurante no tenía buffet este día, pero los platillos que degustamos muy sabrosos
10/10
Reviewed Apr 5, 2026Buenas ubicación
9/10
Reviewed Apr 4, 2026La ubicación, fácil acceso al hotel y sus instalaciones.
Lamentablemente, el cubrecolchon hizo que pasáramos una noche un poco incomoda y el ruido que alcanzabas a escuchar de una habitación a otra.
10/10
Reviewed Mar 23, 2026Lose to town
Clean
9/10
Reviewed Mar 20, 2026No dieron el desayuno. El hotel tiene que tener un mínimo de ocupación para poner el desayuno bufete
El colchón y las almohadas deja mucho que desear
8/10
Reviewed Mar 16, 2026Clean if not very sterile feeling. Excellent location to stay outside of the craziness of the Central square yet be a short walk away. Easy secure garage parking near the elevator for my motorcycle.
I'm a side sleeper so the beds were much too hard for me.
10/10
Reviewed Mar 16, 2026EL ESPACIO DE LA RECAMARA
10/10
Reviewed Mar 16, 2026Muy limpio, instalaciones modernas, sin ningún problema en la habitación todo funciona correctamente. Buffet rico y aceptable.
10/10
Reviewed Mar 16, 2026Lo cerca qué está a los puestos y a un par de cuadras de Catedral
Excelente, todo...
9/10
Reviewed Mar 16, 2026Servicio
10/10
Reviewed Feb 13, 2026Que no funciona bien su aire acondicionado y la tele de repente un poco mal de señal
10/10
Reviewed Feb 13, 2026Me gustó mucho las instalaciones y lo mejor que tiene espacios para personas con discapacidad y está muy cercas de la iglesia de San Juan
8/10
Reviewed Feb 9, 2026el balo es espacioso edemas de estar con un buen espacio
la mayoría del tiempo la habitación estaba muy caliente a pesar de estar en temporada de frio y el clima no mantenía frio
10/10
Reviewed Jan 30, 2026Todo
Nada
10/10
Reviewed Jan 30, 2026Clean place, employees very friendly, thanks to Marta the room maker, quiet place
The restaurant always too cold!
10/10
Reviewed Jan 26, 2026Everything
10/10
Reviewed Jan 20, 2026La ubicación es muy buena, tranquilo y amplio. Estacionamiento cerrado dentro de la misma instalación del hotel
Todo me gusto
10/10
Reviewed Jan 20, 2026Limpio y ubicación
10/10
Reviewed Jan 19, 2026Sus Habitaciones , Estacionamiento
La oferta del Restaurant para el almuerzo esta muy limitada, necesita una estación para preparación de alimentos en base a sus solicitud. no hay opciones. solo las que ponen en el buffete
10/10
Reviewed Jan 19, 2026ME GUSTO ,LA COMODIDAD , LIMPIEZA, Y LO BONITO DE EL LUGAR.
EL ESTACIONAMIENTO ESTA UN POCO CHICO.
9/10
Reviewed Jan 19, 2026Me gustó el servicio, respondieron de manera muy cordial a mis necesidades. Gracias
10/10
Reviewed Jan 19, 2026El desayuno bufete muy bueno y surtido sabor casero, limpio y agradable
Todo excelente
9/10
Reviewed Jan 19, 2026Me gusto la habitación y el baño
La habitación repetidamente se encontraba caliente
10/10
Reviewed Jan 13, 2026La tv y el elevador
La cama
8/10
Reviewed Jan 12, 2026La limpieza del hotel y cuartos ya que justo nos salimos de otro hotel por que avia cucarachas y garrapatas
8/10
Reviewed Jan 12, 2026La ubicación y que cuenta con estacionamiento propio
En la habitación no servían los contactos de las mesas de noche
10/10
Reviewed Jan 12, 2026LA CERCANIA A LA BASILICA
LAS MOTOS QUE PASAN EN LA NOCHE SE HOYE BASTANTE FUERTE Y EL DESAYUNO TIENE POCAS OPCIONES DE COMIDA
10/10
Reviewed Jan 7, 2026Todo
7/10
Reviewed Jan 6, 2026El diseño arquitecto y la limpieza
Mal mantenimiento
8/10
Reviewed Jan 5, 2026Está muy limpio
Los colchones están muy suaves y blandos
10/10
Reviewed Dec 30, 2025El buffet, y las instalaciones
No hay albercas No hay señal de tv El clima no servía
10/10
Reviewed Dec 27, 2025La ubicación, costos y la atención del personal.
9/10
Reviewed Dec 27, 2025La limpieza de sus habitaciones
El costo es elevado para las habitaciones
10/10
Reviewed Dec 25, 2025Todo, la.ubicacion, la limpieza, la amabilidad del personal,muy cómodas las habitaciones. Volvería sin duda
10/10
Reviewed Dec 24, 2025Está muy cerca de la catedral pero puedes descansar sin el ruido típico de los comercios, cómodo y sofisticado.
Al desayunar en el restaurante el buffet, se acabó muy rápido el café de olla y los chilaquiles también, no me percate pero a mi parecer no volvieron a llenar los recipientes.
10/10
Reviewed Dec 23, 2025Habitación nueva, limpio
7/10
Reviewed Dec 14, 2025La que ubicación
Deterioros
9/10
Reviewed Dec 10, 2025Instalaciones nuevas y buen servicio en recepcion
Todo ok
10/10
Reviewed Nov 28, 2025A unos pasos de la Basílica de San Juan de los Lagos perfecto para visitar a la Virgencita!!
-
10/10
Reviewed Nov 22, 2025Está en una ubicación tranquila y cerca para llegar a la Iglesia de San Juan. Son aprox 5-7 min
No tuve ningún inconveniente
9/10
Reviewed Nov 20, 2025Muy bueno maravillosa
9/10
Reviewed Nov 3, 2025--
--
10/10
Reviewed Oct 20, 2025Todo muy bien el hotel e instalsciones
Un comentario es necesario poner banca para malestas o en el closet poner una parrilla para las maletas ya que tienen mucho espacio dentro del mismo. Saludos gracias por su apoyo en nuestra visita.
10/10
Reviewed Oct 14, 2025Todo muy bien execelente ubicación cerca de todo
Falta un poco más de variedad en el buffet
10/10
Reviewed Oct 6, 2025Los baños estan bien diseñados y funcionan bien, la habitacion es amplia y tiene suficientes enchufes las vistas no son tan buenas, la hubicacion es muy buena 👍
8/10
Reviewed Oct 3, 2025Todo esta muy bien, sin embargo la calidad de los colchones ha empeorado y son algo incómodos La comida de el buffet deja que desear.
10/10
Reviewed Oct 1, 2025Todo super pero aire acondicionado le falta mantenimiento hace mucho ruido en el nivel maximo del modo ventilador
10/10
Reviewed Sep 28, 2025Instalaciónes nuevas
8/10
Reviewed Sep 28, 2025Todo bien
10/10
Reviewed Sep 18, 2025Habitación limpia y cómoda, personal atento y amable.
6/10
Reviewed Sep 16, 2025Está muy cerca del centro
10/10
Reviewed Sep 14, 2025La limpieza del hotel en general y la cercanía a la iglesia
La habitación no tiene aire acondicionado, solo un abanico el cual no daba suficiente aire
10/10
Reviewed Sep 7, 2025De lo mejor
10/10
Reviewed Sep 1, 2025Disfrute la estadía en el hotel por l conveni
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Service
- •Location
- •Cleanliness
Areas to consider
- •Air conditioning
- •Limited food variety
Cleanliness
8.8/10Reported cleanliness in rooms but some concerns about air conditioning and other minor details.
Service
9.77/10Multiple reviews praise the attentive and friendly staff.
Location
10/10Described as very good and convenient for visiting local attractions.
Room Quality
8.81/10Some comments on room comfort but also mentions concerns regarding air conditioning.
Amenities
9.26/10Facilities are generally new, but there are minor suggestions for improvement.
Value for Money
9.79/10Value for money is generally considered great, with some comments on pricing.
Food and Beverage
8.75/10Food quality is good but with suggestions for more variety.
Overall Experience
10/10Overall experience is highly rated with many recommending the hotel.