Dinasty Hotel

Al servir el desayuno me negaron un café porque es una sola bebida y lo peor fue que la mesera me lo gritó delante de los demás huéspedes que si quería otra cosa como una bebida para acompañar mi desayuno tenía que pagarlo. La habitación olía a humedad y la habitación y el área de restaurante tenía mucho polvo viejo se ve que tienen mucho que no quitan el polvo. Para el colmo había una gato paseando en el área de comida

Staff was nice

El hotel esta en el centro de la ciudad y muy cerca de todo. Nuestra reservación era para 3 personas por 3 noches y nos dieron 2 noches en una habitación con 2 camas y para la tercera noche nos teníamos que cambiar de habitación que tenía una cama y un sofá cama. Les pedimos que mejor nos cambiaran las 3 noches para la habitación con el sopa cama y así lo hicieron. Cuando llegamos a bañarnos y dormir nos damos cuenta que el hotel no tiene estacionamiento, el sofá cama estaba roto, no había agua caliente y después de las 11:00pm no hay personal en la recepción para resolver cualquier situación. La mañana siguiente la chica de la recepción que llegan después de las 8:30am, fue muy amable y nos cambia de habitación pero como no tenían más habitaciones disponibles nos ofrecieron una de una cama pero no nos ajustaron el precio. Para la segunda mańana nos despertamos a las 7:00am con música bien alta que pone el huésped del cuarto del lado y nadie le dice nada y ese mismo día no nos pudimos dormir hasta después de las 2:30am porque el hotel tenía una fiesta con una banda en vivo que se escuchaba en la habitación como si fuera nuestra fiesta privada y cuando se le dijo al personal que estaba en la fiesta lo que dijeron es que eso estaba en la descripción del hotel, cuando no era así, y no le dieron importancia a nuestra queja. Definitivamente que no volvemos y no se lo recomendamos a nadie.

El mantenimiento de la habitacion muy mala, la limpieza terrible, los tapetes terribles y para completar un tapper en el techo. . La ducha estaba dañada, no habia jabon, la colcha sucia con liquidos sospechosos. En realidad lo unico salvable es la locacion de resto muy mal en general.

Las instalaciones en perfecto estado, todo limpio, el desayuno bueno en cantidad y calidad. Aire acondicionado, tv y cama muy buenos, el sofa cama pudo estar mejor.

An amazing experience

Good

Great

LOCATION WAS GREAT, AND THE VIEWS FROM THE ROOFTOP RESTURANT, WHILE HAVING BREAKFEST.

The staff was very friendly some spoke English

Ok hotel staff is not the best.

Bathroom had mildew and it needed a little more love and a lot of bleach. Staff was lovely and polite.

Cozy little hotel in the center of town

very good service

Rude staff. Smells damp. Old towels.

good staff. repairs required

dirty, smells like mold

We had a 1 night stay in Puerto Plata and this hotel was amazing. The only thing I could say I didn’t like was that there is a club on the roof and you can hear everything in the rooms. That didn’t bother me as much though. Everything about this hotel was overall great. Clean, convenient, staff is nice, breakfast was great, the views are amazing. Everything is very local.

Great location and friendly service if you want to bee within walking distance to see the historic area of Puerto Plata. A little difficult to maneuver the stairs, would have loved an in room coffeemaker since breakfast starts at 8:00 am. Would have expected a bedsheet between the comforter, but it was pretty clean. All around, for the price, a great value.

Great place to stay for a few nights in the heart of Puerto Plata, close to all tourist attractions.

Good hotel

Todo excelente, en especial la atención de la chica que nos realizó el checking. El hotel tiene muy buena ubicación, se puede dejar el carro parqueado en la calle sin ningún problema.

Pros: Receptionist was very nice to us, but that is all. Cons:We got our breakfast confirmed twice but still brought us wrong orders with hair in it. Room walls are paper thin, can hear everyone and everything.

Zentral gelegenes kleines Hotel, freundliche und hilfsbereite Mitarbeiterinnen, kultige Roofbar mit guter Musik, dort auch landestypisches Frühstück, nette + gute Lokale am nahe gelegenen Malachon!

Convenient location, friendly staff, and the rooftop bar were all wonderful!

It’s literally $50 a night. 3/5 is a good rating for what you are paying. They have a generator so when power goes out they have electricity. Rooftop bar/restaurant is nice. If you want an affordable, safe, and centrally located room in PP, the. This place is great.

I liked the staff but my room had dirty sheets it had a broken and extremely dirty couch I wanted to get in the jacuzzi up on the roof top but I decided not to because it was also dirty ..the roof top was a nice view but furniture is old and outdated…when I went to shower the water came out with a real bad smell the air conditioner was blowing out moldy air and it did not get very cold… the tv remote was missing the back piece and instead had clear tape on it .. I went out at night and got locked out of the property completely I could go on and on …but the one thing I liked was that the staff was nice

All staff members were very courteous and friendly. Food was great. Receptionist was very. Helpful in giving recommendations . Highly recommended. You can see the town from upper level.

The staff was very helpful and friendly.

Hotel room was clean and service was excellent and friendly

Cute little place

Excellent!

I don't recommend staying here. If you have physical limitations, good luck getting up the stairs to your room, and if you're hungry, there are more stairs to access the rooftop restaurant. The hotel is outdated. The rooms and beds are small. The bathrooms are small, cramped, and they have an annoying layout. There were ants in my bathroom just having a party on the sink. The noise from music on the rooftop restaurant was loud and obnoxious! The power kept going out and the internet buffered repeatedly or just went out. I DEFINITELY will not stay here again. There was nothing "world-class" about the stay here or the restaurant. Oh, here's the cherry on top: the restaurant has rats!

For the money it was great. Parking is tuff but you can manage. Although I like music, not till 1am. You can hear it on the roof. Otherwise no big issues at all.

I had an amazing time here. It was so clean and luxurious! The staff was great and the rooftop bar and restaurant was always banging! Loved it place and would only come back here if I visit again. Other “hotels” in the area were dingy, old, and rundown with little to no care by the owners.

Need updating rooms n lighting in room.Not good value for stay. not much choice for vegeterians at breakfast. Lack of understanding of breakfast services for continental breakfast. Gtreat location, but very quite. I waqs only guest at hotel!

The hotel was conveniently located close to the port but the area was very noisy all night long. The front desk did not have any money for change or to exchange for tips. The restaurant upstairs had a very good staff and they were very friendly even though they did not speak very good or no English. They recommended and ordered us food from outside because their kitchen was closed.

It wasn’t bad, just a few things would have really made it better. Our taxi driver called, but our room air hassnt been turned on and it was hot No soap after going to potty, but found some in shower. Area where rooms are are open to bar guest coming and going (safety??). Front desk not maned or a way to “find them” when needed. Lots of stairs-which is hard for disabled husband, no one bothered to show us that we didn’t have to go down a flight of steep steps, then turn and go up two flights of steps to get to dining/bar…all we had to do is go to end of hall and take one flight of steps (so much easier). If u use a credit card-you have to pay a charge!! “Breakfast included”, yep but your limited on what and how much, I wanted a pancake with my American breaksfast. That was going to be extra $7. Staff friendly, room clean.

good price, good quality, excellent location!

The place is OK, but the rooms are not sound proof and next to us was a family with kids crying and screaming and didn't let us sleep.

For a short trip it was good. Good location. Good service. A lot of noise from the cars that passed by. It can be a little desturbing to sleep. Overal its ok for a short time notice. The breakfast is also very good!

Good

.

👍

Not as advertised at all

Room was ok. Entrance door was a bit loose. You had to slam the door to shut it. Evidence of rust was present. Great rooftop with fantastic breakfast. Friendly staff.

When I get to the hotel,I wasn’t expecting that hotel was so beautiful.nice bed ,clean room,good breakfast.i like it

Close to everything, beautiful rooftop bar, clean, plenty of room in the cutely decorated room. Good breakfast included

It has a great location, good rooftop for dining or enticing the afternoon.

Wonderful staff, very clean

The man serving the breakfast was the best thing about my stay. Gracious and kind. Mosquitos in the room. Very little natural light in room. A bit depressing. Good location though.

Staff was friendly. Place was clean.

It was ok, the rooms were not in great condition, they need to be renewed or refreshed, specially the barhroom area. Breakfast was good and the staff was friendly.

The staff and the service it was awesome 👌

A perfectly charming little hotel, except for having no hot water in shower and a barely-usable toilet.

The hotel is actually pretty nice inside, and the room and bathroom was nice. It's centrally-located, just a few blocks from the Malecon (ocean boulevard) in the old city, and this is the problem....the noise! The street that it's on, Beller, is somewhat of a secondary thoroughfare, linking the historic district from the boulevard. My room was on the 2nd-floor, next to this street, and it was a LOUD! I didn't sleep more than 1-2 restless hours, with my phone turned on high to rain noise! Besides the location of the room itself, the window was of little use to stop the noise (with a big gap), and it was like (trying) sleeping on a scaffold with the cars and motos passing underneath. This went on steadily until after 3:00 in the morning, and then resumed at full speed around 6:30-7:00 Sunday morning. If you've never been in the D.R., almost every road is a racetrack, and the young kids like to make their motos as loud as possible, incessantly toot their horns at intersections (or any other slight inconvenience), and ride like idiots, speeding through the streets! The hotel itself was actually nice....if you can sleep through an earthquake, combined with a hurricane! I know that I won't be back, and I will warn anybody that might think of staying (without earplugs)....do not let them give you rooms #2,3,4,5 on the 2nd-floor, or any room on the street-side (Beller).....it might have been a nightmare, if I'd actually slept!

riendly greeting at the reception to the prompt assistance with any inquiries, their dedication to guest satisfaction was evident throughout. I had an issue with our room due to recent rain downpours and they were kind enough to move us without hesitation. One of the highlights of my stay was the culinary experience at Dynasty Hotel. One of the standout features of Dynasty Hotel is its prime location.

Good location!!

The room was clean and affordable for the price . The staff were awesome and helpful.

Staff is friendly.vFree breakfast on rooftop was delicious, rooms are clean & comfortable. Convenient location near umbrella street, pink street (Paseo De Dona Blanca) museums & restaurants.

A disastrous accommodation... There is no hot water with a lot of mosquitoes in the room... Also, with a strong smell of anti-insect spray… I have killed at least 20ish mosquitoes since I checked in… From the wall of the room, you can see a lot of of dead mosquito bodies... When we requested a change of room, the staff said no room and just gave us a bottle of anti-insect spray... I will definitely never recommend this accommodation to anyone…

Need improvement in all areas

I could not get cable tv to work, something wrong with remote control !

Checking in was very easy staff was very helpful, the property is very clean. Area was very safe.

Hotel cercano a todos los lugares histórico, con azotea que permite mirar toda la ciudad., La joven de la recepción muy amable

Nice little hotel in downtown, convenient location, walking distance to malecón and el anfiteatro. Service was good at front desk and the rooftop bar/restaurant.

Location is close to many tourist attractions and the beach. There is a nice bar on site, however it is on the expensive side. Parking is tight and hard to find.

Could not sleep due to the noise in the bar upstairs. Booked for 3 nights,paid cash. Big mistake,lost my time and money. Left the following morning. Would not recommend.

Nice place! Beautiful and walkable distance from many tourists attractions. Polite staff, great rooftop, good price, nice breakfast.

Very nice staff. Great price

We booked this hotel due to a YouTube influencer. I wished I had stay somewhere else. We had too many issues: hole in the wall next to AC, mosquitoes in room, towel had a huge hole, walls where very scratched, step to bathroom is a liability, humidity container on top of vanity was very visible, cracked tile in bathtub, music at night was too loud. Brenda’s service was great.

There is a bar upstairs bring earplugs

Close to everything

Not as expected but well located

I enjoyed the views of the mountains and also it wasn’t far from a walk to the local park or the malecon .Now on the other end of the spectrum , some updates can be made to a few things!, With that being said I would stay here again !!

Friendly staff

excellent rooms and amazing roof top restaurant bar.

It was great and so up-to-date. Even the menu for the rooftop restaurant is not printed - but accessible on phone by using QR Code which is at every table and in every room. Unfortunately, in Spanish only - they do need an English translation! The rooftop restaurant has a good selection and a bar with a wide selection of drink including premium brands. The restaurant has extended hours from early to very late at night and offers room service. The room was spacious and had everything I needed. Lighting was excellent - far better than most places. Nice work area for a laptop. The fridge was handy and very cold. The bathroom was really good and one of the best showers I've seen in many travels. Everything was squeaky clean. I speak a little Spanish and that helped me get by - along with Google Translate on my phone. The only downside for me was the lack of elevator. My room was 2nd floor, but it seemed like they had extra steps to get there :-) Then the restaurant was another set of steps up to the roof. For an old man the steps were no blessing - for someone a bit younger they shouldn't even be an afterthought. The location is great and easy walking distance to almost everything.

The hotel is in a great location and is reasonably priced. The beds are also very comfortable. Unfortunately the windows do not close fully and the street is very noisy, and there is a bar attached to the hotel that plays loud music very late.

Esta cerca de los puntos mas emblematicos del area

This property was a little hard to find due to the congested area. But once we did, we were pleasantly surprised. Be careful though, there really isn’t any parking available. You have to park on the street and the locals try to scam money from you to watch you vehicle. The upstairs bar is quite lovely with great service and food, but the sound carries through at night.

Wonderful

Breakfast was included but but not good . The eggs were way to salty ,dried up toast and had to pay for coffee ? Otherwise the stay was good .

Very nice place to crash, love the roof top

The security was great. If you need to walk outside late at night the security will make sure you’re ok. They will walk you to your vehicle. You may need cotton balls in your ears to sleep before 2am, on Friday and Saturday nights. The music is louder than the TV on its highest setting.

It was very nice, staff very friendly.

Cute hotel, great location. All the staff were very helpful and friendly. T

Broken lock on bathroom door. No handle inside to secure it.

Quiet right in the center of Town, clean and quiet. It was under remodelation, tv never had sound, they could not fix it, the breakfast service was very poor and cold, on check out morning had to wait until someone went to inspector the room to make sure I had not stolen or destroyed something, because they did not offer any commodities. It was not a good feeling.

The rooftop restaurant is the best and worst part of this hotel. Good breakfast, good view but it is very loud. They have loud music from rooftop restaurant until 2-3am which affected my sleep. They gave me a free dinner at least for the loud noise. Room was nice though.

poor location

Basic but quite good w AC, cool roof top bar n breakfast. Great central location. Caution if room.near noisy bar at night.

The staff was amazing, food was pretty good.

It’s conveniently located and very cozy. It needs some TLC on some areas. The tv remote did not work well, and most importantly we did not have hot water. They need to fix that soon

The staff was great. But, the could not provide me with a smaller wash cloth. The water was not warm and never hot. And the music was a little too loud on my first night there. But they toned it down the next night. overall, I had a great time.

En mi experiencia hubo varias cosas que no me gustaron. En primer lugar, hubo que subir escaleras con el equipaje porque no cuentan con elevador. Segundo, las almohadas de la habitación no servían. Por otro lado, en el roof bar cocinan riquísimo pero se tarda el servicio, tanto en la cena como en los desayunos. En el desayuno se tardan y no incluye las bebidas, solo agua de vaso. La guagua alquilada amaneció con cáscaras de guineo en el cristal.

Excelent location and very nice staff