Dedeman Kemer Resort - Ultra All Inclusive

We were warmly welcomed on arrival and assisted with our luggage, which was a good start. However, when we got to our room, the key did not work. The staff were helpful and managed to let us in while the key was charging, but we were surprised to find that the room could also be accessed through the balcony of the adjoining room — which raised safety concerns. The room itself was not very clean, and the bathroom was in poor condition with visible mould along the edges. It definitely needs renovation. The toilet did not flush well and had a bad smell. The food options were repetitive throughout our stay and unfortunately not labelled, making it difficult to know what we were eating. On a positive note, the young lady at reception was lovely and very accommodating. We appreciated being able to leave our luggage after check-out so we could continue to enjoy the resort for the rest of the day. The ice cream bar was never in operation, despite being informed it was available. Overall, while there were some friendly staff and convenient amenities, this hotel does not meet five-star standards. I would rate it a three-star experience.

Perfect spa and massage

The rooms were small, lamp was not working, hair dryer socket was broken. It was never fixed despite us telling the receptionist. Food was not fresh and there was not enough. People were drinking sisha during children’s entertainment.

Unfortunately, the experience did not match our expectations based on the pictures and promotional video. The rooms looked quite different in person—clearly not up to 5-star standards. Housekeeping was inconsistent; while some rooms received daily sheet changes, thorough cleaning, and fridge refills, others had to request these services despite displaying the “clean room” sign. Cleanliness was also an issue—plates and coffee mugs were dirty on several occasions. The food was repetitive and lacked variety. Desserts were almost always the same, and surprisingly, there were no authentic Turkish desserts like baklava, which we were looking forward to. The music at the beach and pool was the same every day, which quickly became monotonous. In the evenings, loud music continued until 11:30 PM, making it difficult to sleep if your room was near the balcony area. WiFi connectivity was poor throughout the hotel and beach—especially near or beyond the grill area where there was barely any signal. Staff in the brunch area were not particularly friendly, especially the woman at the potato station, who was noticeably rude. Overall, this was not a great experience. The service, facilities, and food did not reflect the quality promised or expected of a 5-star hotel. We were hoping for much more based on the photos and descriptions online, but unfortunately, it fell far short.

The photos and the real hotel environment are not matching !!!

The hotel wasnt ready for the season

Even the little soap bars were nice. Not cheap quality like some other places.

The hallway was clean, and the scent wasn’t too strong or artificial.

Das WLAN funktionierte problemlos und ohne Anmeldung.

Das Hotel hat meine Erwartungen in Sachen Sauberkeit und Service übertroffen

Die Bettwäsche war frisch und roch angenehm – darauf achte ich besonders.

Das Empfangsteam war herzlich und effizient, sodass der Check-in reibungslos verlief

The hotel staff went above and beyond to ensure our comfort

The staff made sure everything was perfect and took care of even the smallest details

Alles war blitzsauber, und das Reinigungspersonal war äußerst gründlich

Das Personal war sehr aufmerksam und hat uns von Anfang an willkommen geheißen

Das Housekeeping-Team war freundlich und arbeitete effizient, Die Mitarbeiter waren stets höflich und hilfsbereit, was meinen Aufenthalt angenehmer machte

The cleaning staff worked efficiently without disturbing the guests

L’équipe de réception était chaleureuse et efficace, rendant l’arrivée très agréable

The fresh scent of cleanliness in the hallways and rooms was a delightful touch

El personal fue muy amable y siempre estuvo dispuesto a ayudar

Das Empfangspersonal begrüßte uns herzlich und machte den Check-in angenehm

Das Personal war sehr aufmerksam und hat uns von Anfang an willkommen geheißen

Alles war blitzsauber, und das Reinigungspersonal war äußerst gründlich

Das Housekeeping-Team war freundlich und arbeitete effizient

Das Empfangsteam war herzlich und effizient, sodass der Check-in reibungslos verlief

Die Mitarbeiter waren stets höflich und hilfsbereit, was meinen Aufenthalt angenehmer machte

Housekeeping was prompt and thorough, and the room was cleaned perfectly each day

staff was always attentive and made us feel welcome from the star

I always appreciate a clean and fresh-smelling room, and this hotel delivered

Ich schätze es immer, wenn ein Zimmer frisch riecht, und hier war das der Fall

Das Hotel war sehr gepflegt, und die Hygienevorschriften wurden ernst genommen

They took hygiene very seriously, and I felt completely comfortable during my stay

Das Personal war sehr aufmerksam und hat uns von Anfang an willkommen geheißen

I always appreciate a clean and fresh-smelling room, and this hotel delivered

They took hygiene very seriously, and I felt completely comfortable during my stay

Alles war blitzsauber, und das Reinigungspersonal war äußerst gründlich

It’s rare to find a place where everything is so well-maintained and tidy

Das Personal war sehr aufmerksam und hat uns von Anfang an willkommen geheißen

They took hygiene very seriously, and I felt completely comfortable during my stay.

The employees were always polite and ready to help, making my stay even better

Von der Ankunft bis zur Abreise war das Personal stets professionell und zuvorkommend

I was impressed with how well-kept the entire hotel was, from the lobby to the rooms

The housekeeping staff was friendly and worked efficiently every day

Ich schätzte besonders die Sauberkeit und Organisation – ich komme definitiv wieder

Everything was spotless, and the cleaning staff was incredibly thorough

Das Reinigungspersonal hat großartige Arbeit geleistet; mein Zimmer war jeden Tag perfekt sauber.

Die Sauberkeit im Hotel war bemerkenswert; alles war makellos

Tout était bien organisé et propre, ce qui m’a mis tout de suite à l’aise

Mein Aufenthalt war kurz, aber angenehm, vor allem wegen des freundlichen Teams

El servicio de limpieza fue excelente, cada día mi habitación estaba impecable

Das Team hier ist wirklich engagiert und sorgt für einen angenehmen Aufenthalt

staff was always attentive and made us feel welcome from the start

On sent que le personnel se soucie vraiment du bien-être des clients

La limpieza del hotel era impecable, todo estaba en perfecto estado

From the moment I arrived, I felt well taken care of by the attentive staff.

very good service

El hotel estaba limpio y bien cuidado. El personal fue muy amable y siempre dispuesto a ayudar

Le service était rapide et efficace. J’ai particulièrement apprécié la propreté de la salle de bain

La habitación era espaciosa y moderna. La limpieza fue impecable y el servicio excelente

La ubicación era excelente y el ambiente muy tranquilo. Todo fue como lo esperaba

Un bon rapport qualité-prix. Le personnel était attentif, et le lit très confortable

Me sentí muy cómodo aquí, el personal hizo que mi estancia fuera agradable y relajante

clean rooms

huge and clean rooms

The Turkish bath and spa center have also been renovated. We also used the indoor pool but I think the new aquapark outside was the best of all

the shows here were great! breakfast, lunch and dinner were satisfying and delicious enough.

good experience

dedeman kemer resort is the hotel for those looking for fun! we had a good holiday with my friends. we were pleased with the cleanliness and technical equipment of our room

The hotel has a private beach area and they take you there by shuttle

The desserts are very diverse and the main course was very good. The children's area and the mini disco in the evening were a savior for families.

In general, the hotel operates with a family concept. Everyone seemed happy and pleasant. We thank you for everything and wish you success!

excellent stay

we used the pool and beach every day. in the evenings we would go on excursions from the hotel but everyone would be at the hotel during the show time!

The food court is very well located and everything cooked there was delicious!! We were also satisfied with the alcohol. The bartenders are very successful!

clean rooms and very good location

Bien que mon séjour ait été court, j'ai apprécié la variété du petit-déjeuner. L'hôtel était paisible, permettant un bon sommeil

Era mi primera visita, y me sorprendió gratamente lo espaciosa que era la habitación. El baño estaba limpio y bien mantenido

Das Personal war hilfsbereit, und die Atmosphäre war einladend

J'ai apprécié les tarifs raisonnables pendant mon séjour. L'emplacement était pratique pour mes projets, tout était à quelques pas

Era la mia prima volta qui, e sono rimasto colpito dalla pulizia. Le foto riflettono bene la camera reale

Les chambres étaient modernes et très confortables, garantissant une excellente nuit de sommeil

Las opciones de desayuno eran variadas, y el personal se aseguró de que todo estuviera completo. En general, fue una experiencia agradable

Ero qui solo per una notte, e ho trovato il servizio molto cordiale

Although my stay was short, I enjoyed the breakfast variety. The hotel was peaceful, allowing for a good night's sleep

La camera era accogliente e profumava bene

Obwohl mein Aufenthalt kurz war, habe ich die Vielfalt beim Frühstück genossen. Das Hotel war ruhig, was einen guten Schlaf ermöglichte

Ich habe nur eine Nacht hier verbracht, und der Service war sehr freundlich

Insgesamt eine angenehme Erfahrung

L'emplacement était idéal, et les prix étaient raisonnables. Je considérerais revenir pour un séjour plus long

Je n'ai passé qu'une nuit ici, et le service était très accueillant

Die Frühstücksoptionen waren vielfältig, und das Personal hat dafür gesorgt, dass alles aufgefüllt ist.