Cervino - VRetreats, SLH Collection

Hotel eccellente. Staff molto gentile, servizi ottimi (spa, navetta). Bellissime camere molto confortevoli

Excellent all round. Thank you for a lovely stay.

Great new Hotel with amazing staff.

Loved this hotel!! Pro: -Rental shop onsite with lots of selection. You get a free locker onsite as well to store your equipment -food was fantastic at the hotel. The breakfast was perfect with lots of choices. -rooms very comfortable and clean. Cons -you need to take a shuttle to the town or the gondola. It comes very quick. We never had a problem with this at all. BUT in busy season the shuttle only seats 6 people.

Flott Hotell og god service!

Stefano à la réception fantastique- Allan chauffeur navette excellent et attentionné. La nourriture du restaurant est excellente, mais le personnel est très inégal. Une excellente impression au total.

Perfect ski lodge

Service, spa, rum och barer mm, allt i topp!

A true gem, just outside of town. Luxurious and quiet, a place to relax.

Overall very good stay, few things were annoying - such as the barman didn't know how to make a dirty martini or the restaurant staff's English was quite poor. Otherwise very good resort and great location.

Super Nice hotel with friendly staff

Great place for skiing with a family. Spa sometimes can be busy but was managed well by booking it in advance.

Amazing and unique experience Exclusive and great resort The food the service the place the view amazing

Il miglior hotel di Cervinia. Servizio ottimo Struttura nuovissima Buon prezzo

Estadia excelente com padrão 5 estrelas e bom custo benefício. Ótimo serviço e excelentes comodidades do hotel (bar, restaurante, piscina, spa, academia, loja de aluguel de equipamentos de esportes de neve). Transporte de van pro centro de Cervinia muito bom e eficiente. Recebemos um upgrade sem custo pra um quarto com vista. Certamente ficariamos novamente no VRetreats Cervino se voltarmos a essa região.

Abbiamo trascorso un soggiorno indimenticabile al Cervino VRetreats, e non possiamo che definirlo un vero paradiso! La nostra camera era semplicemente stupenda: curata in ogni minimo dettaglio, elegante e dotata di ogni comfort immaginabile. Tornare qui dopo una giornata di sci è stato un piacere indescrivibile. Anche il ristorante è stato un’esperienza straordinaria: piatti deliziosi, una selezione impeccabile di vini e un’atmosfera intima e accogliente che ci ha conquistati fin dal primo momento. Un ringraziamento speciale va a Gabriele, il responsabile della reception, per la sua straordinaria gentilezza e disponibilità: ci ha fatto sentire come a casa sin dal nostro arrivo. Lo stesso vale per Vincenzo che si occupa dell’accoglienza all’ingresso dell’hotel e per tutto lo staff del ristorante, sempre pronti a esaudire ogni nostro desiderio con un sorriso. I servizi dell’hotel sono incredibili e hanno reso il nostro soggiorno ancora più piacevole: dalla comodissima navetta all-day per il centro del paese alla meravigliosa spa, dove ci siamo rilassati completamente. Non vediamo l’ora di tornare per vivere di nuovo questa magica esperienza. Grazie di cuore a tutto lo staff per aver reso il nostro soggiorno così speciale.

Great new property close to the Matterhorn

absolutely fantastic!

The view was breath-taking. The spa and wellness were really function well.

깨끗하고 새로 지어진 호텔입니다. 수영장과 사우나도 너무 좋았고 직원들도 많이 친절합니다. 다시 가고 싶어요. 정말 추천합니다.

Amazing hotel with a beautiful view of the Matterhorn

Bellissima esperienza camera confortevole bella spa e ottimi servizi, colazione ottima. Secondo me il contributo per il soggiorno del cane, il ns maltese da 4,5 kg è eccessivo 40 euro a notte per senza appunto distinzione sul peso dello stesso.

Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing

Was supposed to be one of the better hotels but was a big disappointment. On the very first evening, we pointed out that the room was very hot and the reception assured that they would check this as quickly as possible. We wanted to go to bed so we agreed that they should check it the next day. We reminded them when we left in the morning but when we returned in the afternoon nothing had been done. When we reminded them again, we learned that the AC was not in function in the summer and that we could only open the door to the balcony. But outside there were lots of insects. we Had very hot and uncomfortable nights. Otherwise, the breakfast was decent but little choice and always empty of something and took a long time to refill. Dinner was expensive and poor, not a lucky combination. They allow guests to bring dogs into the restaurant. The rooms were quite normal but very small. Spa was nice but unfortunately they allow children running around and making noise. The fruit in the spa was moldy Would not recommend using this hotel

Vidunderligt ophold, fantastisk personale, skøn beliggenhed.. alt var perfekt

Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View

Fantastiskt hotell med väldigt trevlig och serviceinriktad personal. Hotellet ligger väldigt fint med fin utsikt och nära till lift och byn, vill man så erbjuder de gratis skjuts och hämtning med sina minibussar. Härligt spa finns där man kan återhämta sig efter dagens utflykter. Väldigt god och varierande frukostbuffé.

Struttura bellissima, spendida vista, colazione e personale super....spa con vista montagne....meravigliosa

La struttura è moderna e ben arredata, in una posizione ottima e tranquilla. Ovunque c’è pulizia e profumo. Il personale è assolutamente disponibile e gentile. C’è parcheggio in struttura è una navetta sempre disponibile per il trasporto a Cervinia (che comunque dista pochi metri a piedi). Le camere sono bellissime. La spa moderna è attrezzata. In conclusione il nostro soggiorno è stato assolutamente perfetto. Torneremo sicuramente e non possiamo che consigliarlo. Abbiamo provato anche il ristorante che consigliamo assolutamente.

Séjour merveilleux dans un environnement idéal. La piscine après le ski est fantastique. Le personnel est très attentionné. Tout est bien organisé.

Nyt og super dejlig hotel med super service og meget imødekommende personale. Hotellet har alt hvad man kan ønske sig på en skiferie og lidt til.

Perfect stay Front desk team are as good as it gets We will be back!

Fantastic

Les produits dans la salle de bain sont formidables !!! Très bonne cuisine mais pas assez de choix de légumes frais. Un salad bar serait vraiment top .

Excellent séjour Navettes parfaites Piscine adaptée Service parfait Chambre très confortable

The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.

Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable

Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.

What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.

Personnel adorable

I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.

The service at the hotel war very god. Beautiful decoration at the main area, and not to forget the spa area. But I must say that the bed and especially the pillows was below the standard….If you are a 5 star hotel, a pillow selection are a must. But in general a great hotel, in a nice area, with a friendly staff.

Excellent service all the way through.

Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.

Jättefint och trevligt hotell.

Tutto assolutamente perfetto.

This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this. Reception staff friendly, tried to help but very inexperienced/ young Restaurant/ bar staff very good Written request for twin bed instead of double ignored despite hotel confirmation Apparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badly Whilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff! Given 1 key for the room not enough key cards available for all guests to have one each. Ludicrous The NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation 5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs. 6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time 7. Unable to provide information for local Covid tests. Told to try torino/ milan airports! 8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.

We had a great time at Grand Hotel Cervino. A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal). The staff was nice, professional and very helpful. We will definitely come back!