Excelente EL PERSONAL , MUY AMABLES
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Luxurious Beachfront Stay
Indulge in a 5-star experience at Tawa Refugio del Puelo in Puelo, where luxury meets nature.
Spectacular Views and Relaxation
Wake up to breathtaking mountain views from your private balcony, then unwind in the hot tub after a day filled with activities like hiking, windsurfing, and cycling.
Diverse Amenities and Experiences
From a private beach area to a restaurant serving delectable dishes, this hotel offers a range of facilities ensuring a memorable stay. Book now for a perfect blend of comfort and adventure.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
38 sqm
Lake View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Excelente EL PERSONAL , MUY AMABLES
La calidez de la atención
Extrañé comidas más sureñas o caseras La carta muy rica, pero a veces menos es más
Lindo paisagismo, quarto super confortável. Comida e atenção da equipe excelente. Recomendadíssimo.
Tudo perfeito.
Las contraprestaciones
La atención excelente Las comidas muy ricas y variadas La tinaja lindo diseño y muy rica WiFi excelente Instalaciones muy bellas y confortables Es lejos pero caminos muy accesibles Felices volveríamos
No aplica
Gran lugar
Todo ok
La atención
Nada
Ubicación, atención, instalaciones, comida del restaurant.
Precio algo elevado para ser temporada baja
la ubicacion
caro para el desayuno con nada de variedad y muy sencillo
Todo es increíble! Tremenda ubicación, muy limpio, personal es muy servicial.
Nada.
La atención del personal y las instalaciones son lo mejor. La comida excelente
Las habitaciones tan confortables y con vista espectacular al río. La comida exquisita en general. La arquitectura del lugar y la excelente atención de Camila y todo el resto del personal del hotel.
No pude llenar este espacio. Todo fue demasiado bueno. Hasta el lugar donde está ubicado es perfecto
El lugar, buena atencion, arquitectura
Mejoraría la comida
Lugar y atención
Excelente desayuno
Podrían haber más juegos para niños
Todo está muy bien pensado. Limpieza y atención impecables.
La ubicación, la atención, lo acogedor del lugar.
Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego.
Beautifully designed. Very attentive staff.
Sits by the river at the end of an access road. You are not in a contained property, you will need your own transportation for many of the activities.
Extraordinary place, fantastic rooms, super welcoming staff and lots of activities.
Nothing
Beautiful location, excellent and very friendly service from breakfast to organizing excursions, delicious and healthy food. The rooms are very well designed and the beds are comfortable. It is a calm place to relax and rewind, surrounded by peaceful, beautiful nature. We enjoyed every minute of our stay.
Everything was great! The location with river and mountain views is amazing. You have the most amazing view from your bed. The beds are comfortable, the room is beautifully designed, the bathroom is great. They have thought about many details that make the experience better. The hot tubs in the forest looking out onto the river were fun. The staff is very helpful and friendly, and the food is delicious. It’s not too big so it’s quiet and it doesn’t feel crowded or busy - a perfect place to relax. It was worth the drive and we were very pleasantly surprised to find such a beautiful and peaceful place in nature. We highly recommend it and we would go again and again.
We had a super comfortable stay, hosted by incredibly friendly staff and treated to some great food. The team made a huge effort to catering to our dietary requirements (1x vegan + 1x gluten intolerance), and were great at organising our excursions to Tagua Tagua and Llenquimau. You have to try Diego's cocktails!
One of the best places I have ever stayed. Everything was amazing & service outstanding. Assisted in organising our hike into tagua tagua park which was a highlight. Excellent food. Hope to return one day
The place is a dream. Quiet and beautiful. The views to the lake, the food, the care into the details, the spectacular wooden architecture. There are a lot of daily excursions to make and the staff is very helpful. I would do it again!
The place is very far from urban centers and there isn't a gas station nearby. Closest one is a 2 hours drive, so be very careful and fill your tank before going. Maybe get a jerrycan if you can. Also the rooms do not have a fridge
Mi pareja y yo elegimos este hermoso hotel para nuestras vacaciones y la experiencia superó todas nuestras expectativas. Desde el momento en que llegamos, quedamos impresionados por la amabilidad del personal durante el proceso de registro. Fue rápido y eficiente, lo que nos permitió comenzar nuestra escapada sin demoras. La ubicación de este lugar es sencillamente maravillosa. Rodeado de paisajes asombrosos, como bosques y el río Puelo, nos dejó sin palabras. La vista panorámica que ofrece es simplemente espectacular y nos hizo sentir completamente inmersos en la naturaleza. Nuestra habitación fue una delicia. Cálida y acogedora, nos brindó el refugio perfecto después de un día de trekking. Pero lo que realmente nos sorprendió fue la comida. No puedo dejar de elogiar el exquisito guiso de mote con plateada que probamos en el restaurante. ¡Una auténtica delicia! Además, la atención del personal en el restaurante fue impecable, siempre dispuestos a asegurarse de que disfrutáramos cada bocado. El personal en general merece un reconocimiento especial. Siempre amables y dispuestos a ayudar, hicieron que nos sintiéramos como en casa. En particular, nos asistieron en la coordinación de un emocionante viaje en lancha al Parque Tagua Tagua, un lugar de una belleza abrumadora. La limpieza y el mantenimiento del hotel fueron impecables. Tanto nuestra habitación como las áreas comunes estaban siempre impecables y acogedoras, lo que hizo que nuestra estadía fuera aún más placentera.
I loved! I was really impressed by the lake view. It was really being away from land. I'll definitely come back next time! (: Thank you all guys!
There was no iron. Certainly, being on a trip to the south doesn't require it as much, but for me it's important to wear ironed clothes lol
Everything kindness nature Personnel
Excelente estadía. La habitación es muy cómoda, con innovador diseño y full enfocados en los detalles. Estuvimos muy cómodos en todo momento. Personal amable y atento. Super recomendado!
The view was amazing
shower was a bit cold
Excelente
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
10/10Guests noted the hotel was very clean.
Service
10/10Staff was very helpful and attentive.
Location
10/10Incredible location, perfect for enjoying the views.
Room Quality
10/10Rooms were comfortable with spectacular views.
Amenities
9.34/10Good attention and architecture, although amenities could be enhanced.
Value for Money
9.51/10Good value considering the overall quality of the stay.
Food and Beverage
8.75/10Food was generally good but could use more variety.
Overall Experience
10/10Overall an excellent experience.