South Country Inn

It was clean

No beer sales

Easy to locate

N/a

Great location if you're going to Waterton. Excellent customer service. Our AC wasn't working, but they got it fixed right away. The staff was very friendly and helpful. The pool, slide, and hot tub were great.

It's a bit older, but we didn't mind that too much. It would've been nice to have more TV channels.

The location

Room was substandard when we checked in. Understaffed. Housekeeper staff were polite, front desk staff is overall poor to mediocre customer service

The room was spacious and the shower was nice.

This was a last minute reservation for us, I would not have changed anything.

Comfortable beds

Worst ever pillows. Too big and too hard.

Inside the town only

The Air-conditions is not working properly.

Friendly staff. Clean, comfortable and convenient. Worked well traveling with a dog. Cardston Pizza down the street was excellent.

This was my first Canadian stop on my Alaska "bucket list" trip. The South Country Inn is quite a pleasant first stop. The receptionist was quite friendly and helpful, my room was clean and the beds were comfy. The location at the end of a hall was quiet. There are a couple fast food restaurants and a market within a two minute walk. There was an indoor pool (which I didn't have the pleasure of using). Should I come this way again, I'd definitely stay again at the South Country Inn.

The pool and hot tub were nice and clean, as well as the room. Just no sheers on the windows, just curtains, so it's either dark or people from the street looking inside your room. Other than that, it was a good experience.

No sheers, a bit tight space with 2 queen beds.

Bed was comfortable, room was quiet and clean, and it served the purpose we needed.

Night check-in manager was a little surly, hotel fixtures and rooms were outdated, does not offer breakfast or other similar amenity

The staff was helpful and changed our room to accommodate our difficulty with stairs. The room was very clean and comfortable.

Easy access and cleanliness also staff went the extra mile to be helpful

I was very satisfied

Location , comfortable bed and good value

Older

It was clean and didn’t smell.

It’s a dated property showing it’s age somewhat. Rooms not very soundproof with a lot of noisy guests having a party in the nearby conference room on the night we stayed there, though they did finally quiet down by 10:30 PM.

Staff were pleasant and helpful Location is good right in the town with stores restaurants and attractions close by

Alles was man für eine Übernachtung braucht

Sehr hellhörig, Lauter Badezimmer Lüfter vom Zimmer drüber hat den Schlaf geraubt. Personal informiert, konnte aber auch nichts unternehmen.

No breakfast so I searched out a local mcdonald's and had a nice walk to that restaurant. Good location.\nFor either watertown national park or glacier national park. I had\nNot been to Alberta province before and it's a lovely area too.Drive through.

The a c was not working in my room and after a while , when I came back to the room , they put me in another room and the ac was fine. Very small town with limits on restaurant variety, unfortunately, which I did not anticipate.But I did o k.

Peaceful, tranquil accommodation and location. Excellent for a restful weekend getaway.

N/A

The pool was nice. The bed was comfortable

The air conditioning didn't work and the room got wi too hot at night. It was really hard to sleep with it that warm. I let the hotel stay know and they didn't offer anything other than they would make a note of it.

Friendly, clean

No breakfast, would have been nice to have that included.

I liked that the staff were so helpful for my family to get situated with the booking really looking forward to another stay for future trips 😀

Still struggling to get a refund. Not problem of the hotel but booking,com. Very slow response. Hard to reach booking.com

Glad we had a place to stay. Appreciate the service.

Getting quite run down . Could have been cleaner.

We were booked here for 3 nights in January. Unfortunately, we had an accident while driving out to Cardston, and South Country Inn was incredibly helpful and made our situation much easier to deal with. You won't find nicer people in the hotel business, I promise you. The gentleman I dealt with (not sure if he is the owner or manager) was honorable and very customer-oriented. If I were travelling to Cardston again, I would stay here in a heartbeat. If kindness, ethics and principles matter to you, I would highly recommend South Country Inn. You won't be disappointed.

Front desk staff was awesome. She cleaned our room because cleaning staff had gone home

The room was super dirty and hadn't been cleaned properly. Pool and hot tub were closed indefinitely... would've been nice to know prior to booking

Location was good.

They rented a room with AC and there was no AC working during my stay. Room was at 28.5 C during the night.

Location was good

I made a reservation for a room with an Air Conditioner, and the AC was not working during the first two days of my stay. The room temperature was over 28 degrees Celsius. Opening the little window didn't change anything to improve the temperature. Staff said they were fixing the AC. I decided to leave the hotel after the second horrible night. There was no partial refund for my first two nights and I had to contact Booking.com to get a refund for my third night. The carpet was also very dirty. It was an overpriced and underwhelming experience.

The staff was very helpful. A bit above bare bones with pool and spa. Good place in a lovely small town with only one restaurant, which was good. Perfect not tourist spot in the way to Glacier Park.

Nothing really.

Suite

I should have booked a main floor room as I have a hard time with stairs, My fault. Had a lot of channels on the TV but no idea as to which ones were available. Some channels had green, yellow, red, or no stripes, not sure what that was about, no explanation!

more towels in the room for 5 people

I liked how accommodating they were when I had problems with another hotel in town. They keep walk in rooms available just in case for that reason.

The bathroom garbage hadn’t been changed from previous guest. There were fingernail clippings on the bathroom counter. There was a green chunk of booger in the bathroom sink along with hair. The tub barely drained, and there’s a dirt mark all around the tub because of it. THERE ARE COCKROACHES

I liked the location and cleanliness of the hotel

Nothing to mention

Very annoyed with booking.com. they said they lined up rooms beside each other for our family. Booking.com didn't. The hotel said they had no record, and so our small family of 5 was split on different floors, on opposite ends. Awful start to our holiday.

Booking.com didn't follow through, or hotel lied. Either way not good. It is still to be determined if booking.com will.honor the 10% they said they would cover. The hotel charged full pop, and booking.com said they would reimburse us the difference. That is still to be seen

Central to where I needed to be.

No coffee pot in the room. No air conditioning

The room was clean and comfortable. I didn't need much because I was traveling on a multi-day motorcycle trip, so just a place to shower, eat and sleep. But the little touches such as the embossed stamp on the TP roll, the laid out shampoos, etc, the welcoming appearance of the entry way and lobby, plus the pool, all gave it a 'cared for' appearance. Location was convenient to eating, although we were there on a Sunday and most places were closed,.

Breakfast would've been nice, but not necessary.

It was quiet clean and it was in a good location

The beds were very uncomfortable and the rooms very cold

the room was clean and the bed was comfortable.

A nice, old school hotel with AC, pool and ice machine. They took my last minute booking the same day.

jacuzzi in the room. that was awesome.

lack of elevator. had to carry my luggage up stairs.

Too expensive! The family suite is literally 2 tiny hotel rooms squished together. Hilarious.

Good location. Live clerk 24 hrs.

No dislikes.

Swimming pool

The toilet was not clean, we found a cockroach on the dresser it was gross, We know is not a 5 start hotel but we were expecting clean toilet and free pest hotel.

The staff is vy friendly. Spacious rooms

Location central. Bed reasonably comfortable. Had a small refrigerator.

Very basic room, especially for the cost. Plywood framed in closet in bedroom with cafeteria-style table shoved up against wall. Bathroom very outdated. No iron or board, coffee machine, etc. No luxuries for the $180 price we paid.

It was close to Watertown Lakes NP and right off the highway. Good for a one night stay passing through. We were glad to be able to use the shared kitchen for breakfast.

De grote van de kamer. IJskastje op de kamer.

Dame aan het onthaal was niet echt vriendelijk. Gehorige kamer (tv /muziek) van de buren.

Il personale gentile alla reception.

La vasca era molto macchiata tanto da sembrare sporchissima. Forse era davvero sporca o forse solo macchiata non saprei dire. Purtroppo non ho potuto fare foto. Per fortuna avevo ciabatte da piscina perché per mettere i piedi li dentro ci voleva del coraggio. L’ho fatto presente alla reception. Mi sarei aspettata uno sconto. Assolutamente inaccettabile proporre un bagno del genere. Peccato perché avrei dato un punteggio più alto nel l’insieme.

We enjoyed the pool and hot tub, and the room was clean enough.

Strong musty smell hits you when you first enter the room, but air conditioning makes it tolerable. Shower must have been clogged and didn't drain well at all, which was off-putting. Didn't love that the exit we were closest to had the smoking receptacle right by the door so we'd sometimes walk straight through cigarette smoke to get to our vehicle. My biggest gripe was that they double charged us for our room and even after confirming with them that we needed a refund, it took more back and forth weeks later when I realized they never actually refunded us.

Location

Old, carpet smells , A/C not working well , no elevator just stairs

There was air conditioning which were not too loud. We got two rooms which was nice.

Fairly clean and comfortable rooms

Very noisey, 2 nights and rooms ubove us were very noisey as was hallway and room beside us. The women at front desk were not helpful or friendly.

Super friendly guy

Overpriced, no breakfast

Terrible air conditioning, loud and didn’t cool the room adequately. Very basic room given the cost. Certainly a lower end hotel. No breakfast

All around good. No complaints.

Nothing.

Staff were helpful and room was clean and good size. Good pool which was well patronized by other families.

Coffee was not available so had to buy from adjoining take-away.