Le Lana

Локация идеальная, в отеле чисто и уютно. Персонал очень доброжелательный, уборка номера отличная. Спа зона хорошая, с джакузи (но джакузи иногда была с прохладной или еле теплой водой вместо горячей), сауной и ледяной капелью на улице.

Очень была расстроена, когда в самолете вспомнила что не забрала из сейфа 1 бриллиантовую сережку 0.7 карат из сейфа, видимо она была в самом углу подноса для украшений и я ее не заметила при выезде. Вечером написала письмо на почту, сказали что проверили при выезде и еще 1 раз, но ничего не нашли, конечно же. Я не удивлена…. Но хотелось бы верить в лучшее.

Nice staff

Very disappointing experience at Le Lana Hotel. The room was absolutely not at a 5-star level. It was old, dirty, and poorly maintained. The towels were worn out and looked like they should have been replaced long ago. The whole room felt outdated and unpleasant. What made the situation even worse was the manager’s attitude. Instead of helping to solve the problem, he was rude and dismissive. Despite our complaint about the unacceptable room conditions, they refused to refund our money. For such an expensive hotel, this was shocking. Definitely the worst hotel experience we’ve had. An overpriced, old, and uninviting place that does not deserve a 5-star rating.

Tudo muito perfeito. Localização excelente, perto de tudo. Café da manhã maravilhoso bem diversificado. Atendimento eficiente e funcionários muito prestativos

Gostei de Tudo.

Best vacation ever This hotel is incredible And the staff are so friendly and welcoming it was the best experience

Service impecable

Best hotel in Courchevel

location

the hotel is bice , but the price very expensive, they charge us for the drinks with the half board

We really liked the location of the hotel, with direct access from the lobby to the city center. The hotel lobby was spacious and vibrant, creating a great first impression. The staff at the ski room and concierge were extremely friendly and accommodating, as were the drivers who took us around the city. Their professionalism and helpfulness added to the overall experience, making our stay even more enjoyable

The rooms were comfortable and clean; however, we encountered an issue with housekeeping. On three separate days, the housekeeping staff did not clean our room while we were out skiing. Instead, they asked us to leave the room upon our return so they could clean, which was quite inconvenient. Additionally, adding an extra mattress topper to the bed would make it much more comfortable. Overall, while the stay was pleasant, these aspects could be improved. The breakfast offering feels outdated, as it only includes a buffet. If you want something from the menu, such as a freshly prepared dish, it costs an additional €9. I believe that when paying €1,000 per person per night, guests should be able to enjoy a made-to-order omelet from the kitchen without extra charges. The breakfast service could definitely use modernization to match the premium price point.

Nice location

Rooms definetly too small

Very good service and location.

The room design and materials

I recently stayed at Hotel Le Lana, and it was a delightful experience. The hotel boasts a breathtaking view, making every moment truly memorable. The service was exceptional, with staff going above and beyond to ensure a comfortable and enjoyable stay. I highly recommend this hotel for a perfect blend of luxury, stunning scenery, and top-notch service.

Every thing

Every thing

ski facilities and location of the hotel

everything else!! the staff are friendly but don’t answer the phone, the TV in the room was horrible, the bathrooms are not renovated, worst costumer service, the concierge are always busy for a 5 star hotel, limited staff for a big hotel!! reception are friendly but under staffed..

every thing

nothing

Le Lana is very nice. it is definitely worth its five stars for location, room and staff. The staff were fantastic. The waiters in particular.

It’s such a shame they were extremely overpriced on everything that wasn’t included in the half board booking. €18 for a bottle of water. This was excessive to say the least compared to their competitors. If you don’t like fish then don’t stop here. we stopped here for 2 night and the 5 course half board evening menu was mainly fish. Disappointed after spending nearly £800 per night.