Umbrella Street
Umbrella Street, Calle San Felipe, Costámbar, Puerto Plata, 32106, Dominican Republic- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Charming Hotel in the Heart of San Felipe de Puerto Plata
Convenient Amenities: Hotel Victoriano offers a shared lounge, free private parking, and a terrace for guests to enjoy. With room service, a 24-hour front desk, and tour organizing services, guests' needs are always met.
Comfortable Rooms: Each room at Hotel Victoriano is equipped with a desk, a private bathroom with free toiletries, a flat-screen TV, and air conditioning. Some rooms even feature a balcony, providing a perfect spot to unwind after a day of exploring.
Nearby Attractions: Located less than 1 km from Fortaleza San Felipe and 7.2 km from Ocean World, Hotel Victoriano is ideally situated for guests looking to explore the beauty of San Felipe de Puerto Plata.
Book your stay at Hotel Victoriano now and experience the perfect blend of comfort and convenience during your visit to Puerto Plata.
Check-in from
12:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La ubicación está muy cerca del centro histórico de Puerto Plata. Buena ventilación y limpio todo.
No había donde tender la ropa mojada.
Nada
Es un hotel en malas condiciones
La struttura è fatiscente e molto sporca. Noi abbiamo prenotato e una volta lì siamo andati a dormire da un’altra parte
Veramente sporca e sembra poco sicura
Queda cerca del centro historico
La atención es regular y realizan cobros adicional se reserva por un valor y al llegar resulta otro.
La ubicación es excelente La atención del personal es muy buena
Falta de mantenimiento y mejorar la limpieza
Todo
Nooo medios miedo
El Párkins
Lokatie
Kakkerlakken
La ubicación y el personal
No hay ventanas
Excelente ubicación en la zona histórica a 1 cuadra calle de las sombrillas, próximo a calle rosada y centro histórico con su iglesia. Se hace fácil el recorrido hasta el fuerte San Felipe caminando por el malecón y se advierte fuerte presencia policial. Señalo que a las 17 hs ya no hay movimiento porque es la hora en que se va la gente de los cruceros y no anda nadie. La gente del hotel es amable.
Si bien el hotel tiene sus años todo se vería mejor con una buena limpieza tanto en habitaciones como en los lugares de estar. Estaba sucio . La ropa de cama estaba bien ( encontré varias cucarachas en mi habitación ). Cumplió mis expectativas por ubicación no en limpieza
Esta en el centro, entonces es bien comodo
Un holor terrible a moho cada vez que tu entras, y efectivamente las paredes llenas de moho. El porton de atrás, que da una entrada mas fácil para todos los cuartos esta SIEMPRE abierto y SIN GUARDIA, cualquiera puede entrar, esto es peligrosisimo, sentí mucho miedo la estagia intera. Los trabajadores no hablavan mucho, no saludavan primero, esto es muy poco acogedor y poco profesional... Hasta la limpiadora de la nada llegó para donde nosotros y nos dijo que teniamos que estar pendientes para recoger nuestras cosas rápido para irnos, hablando ella sin ni saber que nuestro chek out era el dia siguiente...
Ubicación
Plaga de insectos, me caminó una cucaracha por el rostro en la noche. Las habitaciones tienen un estado pésimo, el peor hotel en el que he estado en mi vida.
Ubicación
Algo descuidadas las instalaciones
Nada es una gran pena. Todo es malo.
Location.
The worst stay I ever had. I do not recommended like anything on earth. Don't book this hotel, look for something else even if you need to pay a bit more.
Hotel fajny cena adekwatna
Halas
Property is in a good location. Very close to attractions.
The windows don’t close properly. It is so loud that you can hear the motorcycles reving all day and night. You can hear people talking and screaming. I felt like I was sleeping outside.
Que mejores la atención, los funcionarios no ayudan a los extranjeros y son antipáticos
La ubicación, y las personas encargadas.
No tuve internet
La ubicacion, bastante cerca de ocean world
El control de la tv no logramos usarlo, no cobran con tarjeta, en la habitación se escuchaba el ruido de afuera, las almohadas eran super duras, si vas, lleva tus almohadas.
La ubicación y tiene lo básico
Que la puerta del baño no cerraba bien
La atención del personal
Las instalaciones deben mejorar
Solo la ubicación cerca del mar
Cuando llegue me cobraron al entrar un poco más y al entrar a la habitación el cubre sábanas estaba sucio
Noisy!
Great location, just one block from the umbrella street and a few minutes walk from the main square. Friendly staff.
Quite modest accommodation and no hot water but great value for money.
Awful
Everything
I like how my room was cleaned
I always have situations with the Front Desk Staff personnel after making the reservation online They Didn't have the room that I wanted where I had stayed before It seems to be a language barrier with communication The price is cheaper online but after the Booking Reservation code when I show the Front Desk they DON'T honor it or give you the original room
The staff was really welcoming and explained me something about the city.
The WiFi and the cleanliness could be better
Central location. Shops and restaurants nearby. Courtyard with 24/7 front desk Recommended
Staff
Old ran down very noisy
Location, easy refund, free soap and Chinese condoms. One window that doesn't work. No worries you can look under the door to see who is at your door. No need to open the door either.
56k modem speed Internet if you even get Internet at night. Loud noise from motorcycles 18 hours a day and people partying at the hotel or singing. No HOT water and one switch to turn all the lights on and off. Great place to borrow a bed for a couple of hours.
Location
Old and worn out
NA
Street noise
The people
Was OK hotel close to the mayor bus stations walking distance from the colonial zone and park.
Rooms little outdated
No comments about this hotel, if you want to save money, its ok! I wish to book other hotel room if i were able. You need to pay in cash, they don’t aceppt cards.
Everything
They charged me a different amount than the one that I paid here, they are charging the customers more money.
The location
Everything. From not providing any good sanitizing necessities to the staff.
In the center of the tourist area in Puerto Plata. Loved it. And staff is great.
It was close to center.
Couldn't sleep. Constant street nose and children running on hallways at 3am and trying to open other rooms doors including ours, does not accept card to pay and have to have cash at hand, wifi bad, cleaners not so good!
Location is very great! Good value for money.
It's very old fashioned.
The staff was absolutely lovely! I have super limited Spanish but they worked with me and made me as comfortable as possible.
The location is horrible for parking cars. Constantly had to shuffle with other clients who may or may not be in their rooms. The staff helped ad much as they could, but it still was quite a hassle. If you are hoping to park, I don’t recommend this place.
Very close to the center of the city.
Wi-Fi could be better.
The location was good, located centrally
The room was loud until late at night, with motorbikes passing by fast. It was very worn down and felt dirty, humid and dark.
Location is key is close to everything.
Price on booking.com is different when you pay on desk. The cleaner called to go at 10am when in reality was at 11 so we had to rush for no reason. There's no pool so the advertisement on tbe website doesn't exist in reality. The tv was not funtioning at all.
We liked the location. Able to walk around to many parts of the city close to the hotel. Hot water was available.
The property is poorly maintained. TV didn't work. Staff trying to access room without knocking your door and leaving your door unlocked after cleaning. We did not have any expectations about the place due to the price paid. Reservations are kept in a notebook, no computer at the "from desk". Reservations are not up-to-date. Had to wait a few minutes until from desk got a hold of somebody through text messages to confirm my reservation. We had to do an early check out 😕
Location and parking lot
It was not 100% clean
Very friendly staff, very clean room
Very noisy :(
fridge in the room, free coffe, nice terrasse, nice staff, good placement
wasnt that clean
The hotel.itself is very clean. They do laundry there
I stayed in #30. You can hear all the people walking and talking outside the wall. Also everything shuts down after 7pm. Not much happening unless cruise ships dock
pretty close to the most interesting area of puerto plata
this was actually a place that couples rent by hour, so I found at the hall a packaging of condom and also in the room was a few close condom sachet
The location is good.
Really a lot of things. First, I booked a Standard Twin room and they gave me a double and they told me that if I wanted the standard Twin room (The one that i reserved) I had to pay an additional cost. On the other hand, the sink had a water leak and the showers are very uncomfortable.
good location
noisy
every time I make a reservation online my reservation is accepted I am entering the property I am told immediately at the front desk that there are NO VACANCY this is the 3rd time this has happened to me
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
3.21/10The cover sheets were dirty upon arrival.
Service
6.68/10Mixed sentiments; staff not very helpful towards foreigners.
Location
8.22/10The location is great, very close to Ocean World and the beach.
Room Quality
5.17/10Room had some noise issues and hard pillows.
Amenities
5.2/10Basic amenities present, but some issues with the TV remote.
Value for Money
7.16/10Price is reasonable for the location despite some issues.
Food and Beverage
6.21/10Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
6.18/10Generally decent stay with notable pros and cons.