Mu Koh Chang
Mu Koh Chang, Baan Klong Son, Ko Chang District, Thailand- Park
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Seaside Paradise at Rock sand Resort
Serene Accommodations: Nestled just steps away from White Sand Beach, Rock sand Resort offers cozy rooms with private bathrooms and some with balconies, providing a comfortable stay for guests seeking relaxation.
Exciting Activities: With its proximity to Mu Koh Chang National Park, guests can explore the park and enjoy activities like fishing, making it an ideal destination for nature lovers and adventure seekers.
Scenic Delights: The resort's terrace offers stunning sea views, creating a picturesque setting for guests to unwind and savor the beauty of Trat's coastal charm.
Experience the beauty of Trat at Rock sand Resort. Book your stay now for a memorable seaside getaway.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
45 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
Sea View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Nice white sandy beach
You had to walk a long way on the sand
The best part was leaving and not staying.
This shouldnt even be on booking.com. What a dump. Booked 2 nights, saw the place and left. Didnt even stay.
Die perfekte Lage am Meer, die Ruhe sowie die Nähe zu Restaurants und shops. Freundliches und immer hilfsbereites Personal.
Wir waren schon zum 3. Mal dort. Die Lage direkt am Strand ist wirklich toll
Beautiful silent place at sea shore with a romantic sunset.
Beautyfull location, the owners were really helpfull
Die Lage direkt am Meer ist wirklich super
ROOM B2 The room was clean and a good size. Air con and fan worked great. Bathroom and shower OK. The views were brilliant. Food delicious and fair prices. Drinks cold and fair prices. Nice and quiet as everything closed at 10pm. The beach area was stunning. Staff as friendly as expected due to language barriers. Would definitely return and already looking at going back next year. SOO RELAXING. Recommended.
Hard bed.
Location is superb. Super chilled venue.
The property is not accessible by road so you have to drag your cases along the sand for about 400 meters. Otherwise it’s excellent.
Excellent secluded area. Beautiful sunsets and water so warm and shallow for a good distance out.
Only that the rooms need a little freshen up
Ants in my room. A lot of ants everywhere in room every nights.
Die Lage war gut. Das Frühstück war sehr schlecht. Hatte ein American Breakfast. Teuer und etwa die Hälfte des Bildes auf der Speisekarte. Die Besitzerin war nicht da und das Personal sprach kein Englisch. Eine Reklamation war nicht möglich. .
Die Armaturen im Bad waren verschimmelt. Ebenfalls die Klimaanlage.
Bungalow en hauteur sur la plage avec grande terrasse, bercés par le bruit des vagues. La mer est toujours agitée ici. fontaine d'eau gratuite dans le restaurant proches de massages et restos sur la plage plage unique et rustique
personnel blasé
Lokacija neposredno na plaži, velika terasa pred sobo za uživanje v razgledu, ob zajtrku, udobna postelja.
Dostop do hotela nekaj 100 m po plaži, na kar ob rezervaciji nisi opozorjen. Težava za starejše, potovanje s kovčki.
Ich liebe diese Lage. Es ist nur zu Fuß über den Strand erreichbar, etwa 5-10 Minuten vom 7/11. Es ist deutlich ruhiger, als vorne bei den großen Resorts. Ich hatte alles was ich bräuchte: direkt am Wasser, Ruhe, Massagen und ein SUP zum ausborgen.
Das Bett hatte Termiten, wodurch der Boden ständig sandig war, da sich diese durch das Holz knabbern.
The view from the room was amazing. Could not get any closer to the sea.
Die Lage ist perfekt, direkt am schönsten Strandabschnitt, alles in der nähe aber weit genug entfernt vom Trubel. Abends hört man lediglich das Meeresrauschen. Zimmerkategorie schon sehr Basic aber zum schlafen reicht es, schöne terasse / Aussenbereich zum verweilen. Nettes Team und gutes Essen im Restaurant. Manchmal kommen Affen vorbei, Personal hilft mit Gepäck bei Bedarf, da man gut 5-10 Minuten am Strand lang muss
Restaurant / Bar könnte vielleicht 1-2 Stunden länger geöffnet haben, falls man abends nicht mehr raus möchte
The staff was friendly and helpful and fun. We enjoyed seeing them daily as we passed through the dining area on our way to incredible beaches on both sides. The sound of waves always in the background as the main buildings overhang the water. This is an authentic resort, hand crafted, functional, relaxed. The kind of place to truly enjoy.
That I couldn't stay longer.
We verbleven hier 4 nachten. Geen enkele dag werd er gekuist. We moesten iedere dag voor wc papier of water vragen. Het personeel was niet vriendelijk, het restaurant veel te duur en niet lekker. Er was geen enkele keer seafood aanwezig, en dit op koh chang.
The view from the room and the terrace was incredible. The location on the beach literally just steps away. You feel like you are located on the sea.
The fact that it is quite far from the main street so you actually need to carry your own luggage through the beach. There should be a staff helping you bring it with some kind of a trolley. I am a man so I was ok but I imagine a woman that would be hard. Also I did not like the food too much. Portions were very small, one egg for breakfast in American breakfast. Once I ordered the chicken which I received uncooked.
L'emplacement est superbe ! Le personnel très sympathique. Bon rapport qualité/prix pour ma chambre du bas.
Le restaurant, magnifiquement situé est un peu cher par rapport à d'autres sur la plage. Dommage.
Beliggenheden,maden,havet og personalet, selv aberne der stjal solcreme og mad når man var uopmærksom. Helt ærgeligt er det det fedeste sted jeg nogensinde har opholdt mig
Lidt besværgelig man skulle slæbe sin kuffert 500 meter gennem sandet for at komme til resortet, men det er jo en del af oplevelsen.
Die Aussicht und auch das Meer zum schwimmen sind top. Nebenan genossen wir eine wohltuende Massage. Wir kommen wieder…
When I booked this room I got puzzled by the many conflicting reviews. Some loved it some hated it. How is this possible??? I almost cancelled my reservation but the gorgeous views captured in the ad images prompted me otherwise. And I am glad I did go. The main issue with the property is the name "Rock Sand Resort". The word "Resort" creates expectations of infinity pools, swanky lounge areas and bountiful buffets. Well this is more of a guesthouse or a backpacker hangout (with improved facilities like AC) as prices clearly indicate. You cannot expect a 5 star resort for $60 / night for a family room! and if you do you are a fool...sorry. Here are some clarifications for anyone that would consider booking. 1. it is right on the beach. Many rooms have lovely views on the water. And when they do, that view is simply glorious, meaning dreamy!!!. But not all have a view. Ask before you book and confirm the room number. 2. The beach by the hotel is gorgeous meaning GORGEOUS with clear turquoise water and coconut palm trees. Being it at the end of the developed area you can have it all for yourself or almost 4. Rooms are basic but the family rooms (there are 3 of them) are spacious, can accommodate 4 people, have beautiful view, relatively new AC units and spacious verandas right on the water with a little table and a few lounge chairs. Room 29 has softer bed (we went for it for a reasonable surcharge) 5. Many reported staff are rude. I have to admit they are not your typical Thai hosts, all smiles and pleasantries, but they were cordial and helpful to us 6. The restaurant and the lounge area while not upscale are very cool spaces with hammock and mats. Pop a Chang with your friends and you have a lovely afternoon waiting for you. 7. We asked to have the room cleaned 3 times during our stay and they did it impeccably.
1. As many others pointed out there is no road. You need to walk to the guesthouse from the beach. It is a struggle with the luggage but they did help out! Also after the first few times after the initial excitement the walk to reach the more commercial area where restaurants and bars start getting old. But the guesthouse seclusion conveys a Robinson Crusoe vibe which some of us truly enjoy (I do!). 2. There was some trash laying around as we arrived (old wood, old boards, etc.) but the staff were in the process of cleaning it up probably getting ready for peak season 3. there are stairs! Lots of them. The facility is built between the rocky hill and the water, so many rooms are accessible only by the mean of steep staircases. Not recommended for people with mobility issue 4. Some areas are tiled and the floor can get slippery when wet. Be careful,. Slipping and falling is certainly a possibility for those of us who are less athletic. 5. There were ants in the bathroom but only a few and only during the night. Not a biggie…keep in mind the hotel backs to the jungle so some contact with other creatures is inevitable…. All in all I think this hotel is a solid option on White Sand Beach. For those savvy, practical no frills travelers this accommodation offers terrific value and a unique beach vibe. We will be back. Hope this is helpful
Einfach, aber schön… gerne wieder
Beliggenheten
Litt surt m bookingen men det ordnet seg
Naprosto skvělá lokalita. U pláže. V tišší lokalitě, ale do 10 min. chůze od hlavní třídy. Zde obchody, restaurace, masáže…Ubytování jednodušší, ale s perfektní atmosférou, v restauraci většinou hraje Bob Marley a navozuje to všeobecnou pohodu. Pro klid a dovolenou perfektní místo. Původně jsme měli v plánu pobyt na Ko Changu rozdělit na dvě pobytová místa, ale nakonec jsme se rozhodli zůstat celou dobu zde a kombinovali jsme odpočinek v této parádní klidné lokalitě s krásnou písčitou pláží a čistým mořem s výlety po ostrově na motocyklu. Motocykl lze na jeden den půjčit 125 cm 3 za 250 bathů. Mě s manželkou v pohodě uvezl a to nejsme malého vzrůstu. Projeli jsme celý ostrov. Hezkým zpestřením jsou místní vodopády, kde jsme u dvou neodolali a vykoupali se. Hezké jsou i výlety k okolním ostrovům. Jídlo je skvělé všude, za celých 14 dní jsme neměli žádné střevní problémy.
Prvotně jsme byli ubytovaní v apartmánu číslo 15. Po první noci jsem byl rozhodnutý resort opustit, pokud bych se nedomluvil na výměně. Horší noc jsem snad nikdy na žádné dovolené nezažil. Majitelům doporučuji tento apartmán nepronajímat nebo zásadně zlepšit, protože to zbytečně kazí dojem z krásného pohodového ubytování. Tento apartmán měl neuvěřitelně tvrdou matraci na vrzající posteli. Skřípající klimatizaci, hlučnou ledničku, polorozpadlé okno, které šlo obtížně zavřít. Zapáchající odpad a hlavně pod apartmánem stále protéká nějaká voda, možná odpad nebo nějaký přítok, ale v noci to rezonuje a rozléhá se to konstrukcí, takže po chvíli psycho. Tuhle noc jsem opravdu nespal. Ráno jsem šel požádat personál o změnu pokoje. Byl jsem překvapený vstřícnou reakci, zřejmě znali problematiku tohoto pokoje a bez okolků nás ubytovali v apartmánu c 11. Děkuji. To bylo úplně něco jiného a jak jsem psal, nakonec jsme pobyt ještě prodloužili. Pěkná terasa s výhledem na moře a dech beroucí západy slunce. Jídlo v místní restauraci výtečné. Užili jsme si to. Možná ještě hezčí ubytování by bylo v apartmánech 1, 2 nebo 3. Stejná terasa, lepší výhled.
L’accès et la proximité avec la plage. Chambre spacieuse avec petite terrasse. Proche du centre. Possibilité de louer un paddle.
La lumière traverse les rideaux donc pas le noir total durant la nuit.
Zum zweiten Mal hier gewesen - wer es alternativ mag, ist hier genau richtig 😀
Ok
Jäkligt jobbig väg att gå dit
Right on the beach, lovely views! Staff very friendly!
No road access so did have to drag my suitcase along the sand, but wasn’t too much hassle!
Близко к морю
Сломанная кровать. Сломанная сантехника, все время капал кран. Вода от кондиционера бежала на наши вещи. Нет мест для хранения вещей. Неудобный матрас. Очень грязно на территории отеля.
Als ik iets moet zeggen, het uitzicht vanuit het restaurant, maar hebben er niet gegeten
Bij aankomst maakte de ingang al een onverzorgde indruk. Het personeel kwam niet erg vriendelijk over en de kamer was niet erg proper. De douche liet te wensen over. Hoewel we een kamer met zeezicht hadden geboekt, keken we vooral uit op het dak van het restaurant, met de zee slechts in de verte zichtbaar. Ik voelde me er niet op mijn gemak en was uiteindelijk opgelucht om te vertrekken.
I needed to walk to the property!
Beautiful huts right on the seafront.
You have to walk pretty far on the beach to get to it. There’s no other way. Not very convenient after a long night drinking with girls when your trying to get back to your room
Stunning views (best on the beach and possibly the island) from the bar/restaurant and also most of the rooms. The family room is nice and spacious. Very friendly staff.
Mattresses are hard, cheaper rooms a bit cramped. Be prepared to walk down the beach 5-10 mins to access
I didn't like anything, so don't go to this hotel.
you will have to walk about 1 kilometer to the hotel along the beach, wooden planks, you will not be able to ride a bike, if you need to go somewhere to the pharmacy or seaen eleven, you will suffer from this road. When I arrived, I showed the staff the number of the confirmed and paid reservation, they told me there were no rooms, such a meeting was waiting for me. After they figured it out, they offered to wait for me, then they brought me to a room without air conditioning and without light in the room, so you will all sleep very wet, the sea is very noisy nearby because there are rocks and not a beach, this is the place to take a photo and leave from there. I didn't live there for a single night, I went to another hotel that was 500 baht more expensive per day, it's like comparing a palace and a barn. Without a moment's hesitation, I left there, this is what I call a spoiled vacation. Don 't do that.
Beautiful location at a more calm part of the beach. Still just a 10 min walk to the more busy part with restaurants, bars, etc within easy reach. Beautiful, clean beach around the hotel. Very nice restaurant area basically on the water. Mostly friendly staff (some language barrier is to be expected). The rooms are basic but does the trick and with really good views from the small terrace outside.
- the bed was quite hard, so be warned if you need a soft bed - although the service was alright, it wasn't amazing compared to Thai standards. Some may call it laid-back - as with mostly all Thai budget hotels, the doors are not soundproof at all, so you will hear your neighbours. It's not the place that attracts a loud crowd, and didn't bother us too much - loud, old Aircon
Location on the beach, amazing view, delicious food in the restaurant, super friendly, patient and flexible staff. And the price. Our rooms where very basic, the bed was located pretty high for short person (I used a chair to get on) but overall, for the price that we paid, it was really okay.
A faucet in the bathroom needs repair
Great location!
Great location, decent room, good people.
Great location at the quiet end of the beach. Basic room but for the price it was fine. Stayed as a single woman alone and felt safe.
Food in the restaurant was ok, and access wise at night/early morning it isn't the easiest to get to. You have to climb over a tree trunk and then the access is up some steps and across a rickety bridge. Might be tricky with large bags. But for the price it was great!
Perfect view. Nice restaurant.
Rubbish on the only accessible path (outside of guest house border, but it wouldn’t hurt to pick it up ) Double bed was rickety.
The location is super nice since it is literally on a beach. But neware: It is impossible to get there by scooter/car. You need to carry your luggage a long way. A) You leave it near to Seven eleven and walk by the beach over half kilometer B) Drive all the way up to the hill (guite far from town).Then you turn left and drive all the way down the steep narrow road. You will end up to another resorts parking lot. Walk to the beach and you can see Rock Sand on your left.
Great room, great staff, great view. Beautiful location.
You have to take in mind that a car cannot reach the hotel, there is a short walk on the beach. The staff can help you carry your staff.
The location is the best. I forgot something at the hotel and they will mail it to me : )
N/A
Incredible views, right on the sea
this property is amazing value for money. fantastic location great beaches on both sides. we ended up extending our stay three times while here because we loved it. amazing views from the rooms
nothing
I love the remoteness of this place. We were sitting directly by the sea—just three steps down, and you’re in the water. The water in this area is absolutely stunning—crystal clear and beautiful. I can’t express how wonderful it felt to have the sand between my toes as I walked along the beach, with no worries about sharp objects or debris. The beach was absolutely spotless. The family who own the business are truly exceptional people. They went above and beyond to help us with many requests, even when they weren’t obligated to. The owners’ daughter and son are an impressive duo—a power couple destined to take this property’s development to great heights in the future. The service provided by all the staff was fantastic. Everyone was smiling, apart from the "old man of the sea," who is quite the character with his moustache, reminiscent of a Mexican bandito. All he needed to complete the look was a sombrero! I even managed to make him smile a couple of times. Tewon was at one point or another of our stay, the chef, painter, porter, handyman you name he did it. He is another fantastic character the hotel can be proud of. I highly recommend a visit to this place.
There was nothing that I didn’t like about the property. The only issue that there is is that there is no direct route from the road onto the property so if you can come here with more luggage that you can carry easily, I would recommend you get in touch with the hotel and arrange with them to send a person to help you with the baggage. I personally have suffered with back problems and they help to move our luggage from the 7/11 next to the KC grand hotel to their resort. No issues full on service with a smile.
The location is just amazing! To be right by the sea is a view to remember. They were in the middle of renovation during my stay and it’s unique character was beginning to shine once again. The staff was amazing, very attentive and looked after me during my stay. I had food at the restaurant everyday and the food was delicious and presentable. You do have to walk through the beach to get there but it’s only a short walk and there is a bridge in case the tide is high. Having the sea right on your doorstep was incredible. You can also rent surf board and snorkels whenever you want. The best unique stay so far and I will sure be coming back again.
Room smell and the lady stunk like body oder paid extra for good room with a view and I got put behind the main building looking at the roof booked for 3 nights stayed only one
amazing location!
Locationwise it was perfect. One (a little bit older) lady working in the restaurant was very friendly. She deserves a 10 out of 10.
We stayed in a room that was rather high on the mountain. Maybe that’s why there was no water several times a day. After complaining about this, the answer was that they had to buy extra water every day and that they had to pay extra for that. When you rent out rooms, you have to ensure guests have water 24/7. After a week we had a room that was located lower, there only was some low pressure now and then, but at least there was water. Restaurant closed very early, 8 pm. Products mentioned on the menu were not always available. But there was a very good and friendly restaurant only a 100 meters further on the beach. There were no facilities, like fresh water bottles. Clean towels were a problem sometimes due to a broken washing machine.
Beautiful location, a little quieter than some of the other hotels as it’s further along the beach and out of town. Has lots of character but still solid, clean and practical.
Raining water was a little intermittent but quickly sorted itself out.
I loved the location and the scenery - the ocean was right outside my window, I could see it from my bed! I also really liked their food. And the best thing was the awesome friendly and cooperative service, and getting to know the host family a little in three generations. Very approachable and lovely. Thank you for making our stay so wonderful!
We were at Rock Sands in November/December 2023. We have the family and the staff were helpful and very nice. My son had to go to the hospital and the owner gave his car to his employee so that he could drive my son there. We were driven to the taxi on departure because it was not possible to walk there with luggage and child due to the high water level. We felt very comfortable and are grateful for the nice holiday. We will come back
The mattresses, blankets and pillows would have to be renewed
We stayed in a Queen size room on 1st floor overlooking the sea and the actual size of the room was good and facilities basic but fine. The view is incredible and you get to see beautiful sunsets from here. We had an initial good welcome when we arrived but things went downhill after that. Water for having a shower or even cleaning your teeth was a constant issue for the 5 nights we were there. The pressure was low or non existent and we were having to repeatedly report it. They were constantly trying to resolve it. Service wasn't good. We decided to have dinner there one evening and only chose basic Thai food but I had mine and 40 minutes later my husband was still waiting. There was no explanation, no apology so in the end we just paid for my food and left. They didn't seem at all concerned about it. Every day we left our key for our room to be cleaned (bed made, bins emptied) but this only got done on 2 of the days we were there. If you like a firm bed you'll be fine as it was very tough to sleep on. If you were in Reception waiting to ask a question or get some information, even though there were staff there and they could see you were waiting they'd carry on doing other things rather than ask what you needed. There just seemed a general disinterest from the staff there. When we arrived they said they could help take our luggage to our taxi point on our last day, as it's quite a trek along the sand but that never happened. Overall disappointing service. The location sells this hotel but customer service needs to improve.
Lovely location. Great restaurant. Beach at your doorstep. Lovely staff
What can I say... We had originally booked one week, and then planned to move elsewhere. Changed plans after only 4 days to extend our stay here for our whole trip, because we loved staying here. Super nice staff. Perfect location literaly IN the ocean, facing the sunset. Secluded uncrowded beach on one side, slightly more people on the other side. Quiet and tranquil, yet only abt 5 minutes walk on the beach to main street White Sand. We will definately return.
That I have to go back to Norway.
Location was stunning
Few meters from the beach.
Room was a bit outdated.
Location Location Location Owners are super nice and helpfull, food is good
Well you get what you pay for. I had the cheapest room and it got hot and the room was a little deteriorated. The son even was very surprised that the rooms are still rented out. But you cannot beat the Location and the personell its really good
Excellent location, probably the best on Koh Chang White Sand Beach
Facility a bit too broken, needs some refurbishing / redecoration
Very nice location and friendly stuff
Many people passing by in the way to the Beach only at the single rooms.
The view from the balcony is fantastic! The location is right on the beach.
If you have suitcase, or stuff you need to carry, don't chose this location. The only way to this hotel is on the sandy beach and it's really difficult to get there and back with luggages.
Nice people and Great service. Beautiful place to be
Stayed here for around 10 nights,6th time in Ko Chang but 1st time I have ever found this hidden gem.The owner Choy and his daughter Aisla have an amazing resort with the best ocean views iv seen on Ko Chang.I felt like I was waking up in paradise every morning.All the staff are really friendly,always helpful with a smile on they're faces.Rooms and food(which was delicious)are very reasonably priced,perfect location at the far end of Whitesands beach as you come in from ferry port.Really enjoyed having a drink with Choy any time of the day or night in what can only be described as paradise.Its taken me 12 years to find this place but was worth the wait.See yous next time 😎 🙏
We stayed 8 nights in a nice room with two bedrooms and a seaview. The AC was quite bad and noicy. We complained a couple of times and it was then fixed right away. The resort is built on to a rock right by the beach with a fantastic view. They lend sunchairs which we carried 50 meters to really nice shade under a big chestnut tree. We had lunch and drinks at a lovely beach bar/restaurant, run by a Thai couple, almost every day! The breakfast was not a buffé but you could choose between any kind of egg or youghurt with fresh fruit. It was very good! We were very satisfied with our stay at Rock Sand. Now to the New Year's Eve dinner for 999 Bath that was organized by the resort. It sounded expensive but it would include welcome drink, Thai food, meat, seafood, Italian, dessert and champagne at 12 o'clock. The tables was nicely decorated with funny hats etc but otherwise it was a big dissapointment! The guests consisted of 95% drunken Swedes and the so called dinner became a big drinking party! The welcome drink was some kind of fruitjuice and we couldnt tell if there was alcohol or not! The Italian part of the buffé was some salami and smoked ham (!) which didnt last for everyone. We would have expected some pasta Bolognese etc. The seafood was some grilled shrimps which came out when everyone allready had eaten! The rest of the food was fine even though the Thaifood was far to mild. The desserts was fine with free ice cream. The Champagne at 12 o’clock was of course not champagne but some cheap substitute. This is OK but then it shouldnt say champagne in the add! For 999Bath the whole thing was s joke and the owner probably made quite a good profit! But the Swedes are willing to pay so why not!!!
Stayed there with family. People are nice and friendly, but the most amazing thing is location. It is literally on the beach and away from the city, so you can really enjoy some peace and quiet. Maybe a small downside is that when the water is high you have to walk through the water to get to the hotel. Otherwise everything is perfect:)
We read in Koh Chang guide that this place get's good reviews. We were on a little walk on White sand beach and tried out the restaurant for a brunch. I can say it was the best brunch in my life :) + nice view + quite place + clean restroom + fast service I can recommend it.
A difficult review. I nearly gave it average but settled on poor which reflects my overall impression. The location is terrific; the prices are reasonable. The room, I paid for the best room available that wasn't a family room as I am on my own, it was Ok, everything worked but the bathroom was shabby, cleaning is carried out when requested by a cheery, friendly young lady. The view was lovely, and it was all nice and quiet. Wifi was a bit of a joke, sometimes working, sometimes not but always quite weak at best. The staff went from excellent and helpful to disinterested, almost resentful of being interrupted, so much so that a smile was greeted with an indifferent glare, overall it spoilt the whole atmosphere. I felt that I was an intruder, not conducive to a holiday atmosphere. I paid for breakfast with the room price which was just about OK. I decided to eat at the restaurant as the food looked excellent and I was most surprised to see that on the breakfast paid menu for the walk up's, some items that were not offered on the breakfast that I had paid for. I felt cheated and so went elsewhere to dine each evening; they missed four days worth of revenue. There is no road. The hotel is around an 800m walk along the beach, not a problem in any way for me but that may be a different story if you have a 30kg case to carry and the tide is in. The place entirely closes at 10.00pm. If this were a school report, it would summarise as could do better. I will not return here.
We stayed here for three nights. The location on the beach is fantastic. The hotel is built on an outcrop of rock so you feel like you're almost in the sea. Our room overlooked the beach so we had beautiful sunset views over the water. The breakfasts were okay. I recommend the fruit and yogurt. The evening meal we had one night was lovely. The cocktails are great and drinking from a coconut was something I loved!! We chose a basic fan room. The room was fine. The shower and bathroom were shared which meant relying on no one being in there when you wanted it. Overall a great, value for money hotel
A lovely hotel built onto a rocky outcrop midway along Whitesand towards the north end. Used as a thoroughfare to reach the other part of the beach. an excellent place to stop and admire the view particularly the sunsets. I will definitely stay there next time I am on Ko Chang
This is the third stay.. with different owners I hasten to add. It will be my last visit! Stayed for 6 days. Room was beautifully clean... staff who cleaned the rooms were excellent. Other staff, especially early morning staff were just rude! Noses against iPads, phones etc. Totally ignoring you.. didn't even lift their head when we arrived for breakfast. I have read in another review the owner states it's not a 5* and not to expect such service... I DO however expect simple basic courtesy!! Even bough we have paid for breakfast here, We actually ended up going up the beach to have breakfast with a different NON 5* resort who actually smiled and made us feel like we actually mattered. What an awful way to treat customers. It really spoilt what was a longed for holiday/honeymoon that I worked really hard to save for! The location is beautiful... but there are far better resorts who respect their customers at a better price as well. Sorry but I'm so disappointed I could cry!!
We have not stayed in the rooms but have eaten here twice at lunch. Each time beautiful food and generous portions. Recommend fish with red curry. Staff are very professional and not over friendly. Lovely setting and views
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What guests love
Areas to consider
Cleanliness
5.55/10The reviews mentioned issues with cleanliness and maintenance.
Service
9.55/10The staff was described as friendly and helpful, addressing problems promptly.
Location
9.05/10The location is praised for its proximity to the beach and quiet atmosphere.
Room Quality
6.05/10Past reviews indicate issues with certain rooms, though some rooms provided good experiences.
Amenities
8.05/10Amenities are generally satisfactory, with options like paddle rentals available.
Value for Money
7.55/10Value mentioned as reasonable given the location but some concerns about room quality.
Food and Beverage
8.55/10Food quality was frequently mentioned positively across various reviews.
Overall Experience
8.05/10Despite some issues, the overall experience was positive with room for improvement.