HOTEL SANTORI vs Similar Hotels

Room location was near the reception, causing noise issues that negatively impacted the experience.

Negative points regarding room conditions like disrepair and noise issues.

Rooms are reported as comfortable and in good condition.

Rooms are comfortable but some report issues with cold temperatures.

The room was clean and cozy, but poor sleep quality affects overall cleanliness perception.

Several mentions of cleanliness, but also complaints about humidity in the room.

The facilities are very clean and tidy as mentioned in multiple reviews.

Guests consistently mention the hotel is clean and well-maintained.

Very convenient location near restaurants, contributing positively to the overall stay.

Frequent praise for the convenient location near attractions and amenities.

Great location mentioned positively for convenience.

Excellent location close to key attractions in Pasto.

The staff was very pleasant, friendly, and attentive throughout the stay.

Most reviews highlight the friendliness and helpfulness of the staff.

The staff is described as very friendly and attentive.

Outstanding service highlighted, especially by the staff, with specific praise for Sofía.

Breakfast options were very basic, not meeting expectations.

Mention of breakfast and positive experiences, though some concerns were noted.

Breakfast is noted as very good.

Breakfast is praised, but service in the kitchen reported as slow.

Basic amenities were provided, but the breakfast was limited.

Standard offerings, but suggestions for improvement like using proper dishware.

Amenities such as breakfast and dining options are described positively.

Good amenities mentioned, though some suggest improvements could be made.

Experience did not meet expectations for almost $100 per night due to lack of sleep.

Mixed feelings, with some positive reviews balanced by complaints about room issues.

Good quality relative to the price.

Good price for the quality offered, especially in terms of location and service.