Plaza José Manuel Balmaceda
Plaza José Manuel Balmaceda, Villa Alegre, Victoria, Provincia de Malleco, Chile- Park
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Hotels in Victoria8.8Excellent(79 reviews)
Hotel Royal Victoria
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About this hotel
Luxurious Accommodation
Hotel Royal Victoria offers elegantly furnished rooms with modern amenities including flat-screen TVs, air conditioning, and private balconies. The rooms also feature spacious wardrobes for your convenience.
Convenient Facilities
Enjoy the convenience of a 24-hour front desk, concierge service, and free WiFi throughout the property. Additionally, benefit from free private parking and the option of a paid airport shuttle service for a hassle-free stay.
Explore the Outdoors
Immerse yourself in the beauty of Victoria with activities like hiking and skiing, perfect for nature enthusiasts and adventure seekers alike.
Experience luxury, convenience, and adventure all in one place at Hotel Royal Victoria. Book now for an unforgettable stay!
Nearby Attractions
Avenida Prat
Avenida Prat, Villa Alegre, Victoria, Provincia de Malleco, Chile- Park
Plaza Aníbal Pinto
Plaza Aníbal Pinto, Victoria, Provincia de Malleco, Chile- Park
Parque Estadio
Parque Estadio, Victoria, Provincia de Malleco, Chile- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
BBQ facilities
Laundry
Luggage storage
Airport shuttle
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Dry cleaning
Skiing
Massage services
Packed lunches
Barber/beauty shop
Currency exchange
Non-smoking throughout
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Room Types
Twin Room
Up to 4 guests18 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
Garden View
In-room amenities
ShowerTelephoneAir conditioningHair dryerDeskFanToiletPrivate bathroomHeatingSatellite channelsAdditional toiletInterconnected room(s) availablePrivate entranceWardrobe or closetUpper floors accessible by stairs onlyClothes rack
Double or Twin Room
Up to 4 guests15 sqmQueen bed (151-180 cm wide)
This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
ShowerTelephoneAir conditioningHair dryerDeskFanToiletPrivate bathroomHeatingSatellite channelsAdditional toiletInterconnected room(s) availablePrivate entranceWardrobe or closetElectric blanketsUpper floors accessible by stairs only
Standard Triple Room
Up to 6 guests24 sqm3 Twin bed (90-130 cm wide)
This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 3 beds.
Sleeps
Up to 6 guests
3 adults · 3 children
Beds
3 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
ShowerTelephoneAir conditioningHair dryerDeskFanToiletPrivate bathroomHeatingSatellite channelsAdditional toiletInterconnected room(s) availablePrivate entranceWardrobe or closetUpper floors accessible by stairs onlyClothes rack
Ask about this hotel
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Guest reviews(79 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 16, 2026Súper limpio y cómodo
10/10
Reviewed Sep 15, 2026I received outstanding personal attention from Valentina, from when I checked in to when I checked out. Valentina went out to the private parking area to make certain I could park and showed me the entrance to the hotel. More personal help was given the entire time!
The rooms are great but this is a throw-back to when hotel rooms did not have refrigerators or microwaves. The hotel restaurant is convenient and serves a wide menu for all meals.
8/10
Reviewed Aug 31, 2026A localização é boa, tem um espaço amplo de garagem descoberta, a estrutura do hotel é bacana, quartos confortáveis, chuveiro muito bom e tem um ótimo restaurante de suporte aos hóspedes.
Hotel não permite que estrangeiros que tenham feito a reserva pelo booking, paguem com moeda estrangeira para economizar o IVA (imposto de 15% para chilenos), ou seja, nossa reserva ficou 15% mais caro que o esperado (único hotel que isso aconteceu durante nosso período no Chile)
10/10
Reviewed Aug 31, 2026La habitacion excelnte el baño muy limpio en verdad todo
8/10
Reviewed Aug 18, 2026Buen desayuno
Dormitorio pequeño y ademas tiene una puerta que tiene acceso al dormitorio del lado
9/10
Reviewed Jul 17, 2026La amabilidad del personal y la ubicación
Mucho calor en la habitación
9/10
Reviewed Jul 13, 2026La decoración, temperatura, hospitalidad, orden, detalles, limpieza, estacionamiento, facilidad de check in y check out. Restaurante
La percha para toallas estaba suelta.
9/10
Reviewed Jul 8, 2026Ambiente muy grato y confortable, personal muy atento, muy buena comida en el restaurante del hotel. Estacionamiento amplio
7/10
Reviewed Jul 7, 2026La ubicación excelente y es un lugar muy acogedor y cómodo
Nos habría gustado una cama mas o cama de 2 plazas para una familia de 5 personas
10/10
Reviewed Jul 5, 2026Habitación y calidad de las camas
El desayuno odria ser mas variado
10/10
Reviewed Jul 2, 2026Me gustó el personal muy atento y acogedor. La decoración, la ubicación, el estacionamiento y jardines. El restaurante es muy bueno.
10/10
Reviewed Jun 27, 2026La amabilidad del personal de limpieza, la comodidad de la habitación y el desayuno
10/10
Reviewed Jun 23, 2026Muy acogedor, impecable, todo funciona… estuvimos en un día muy frío y la calefacción estuvo muy bien!
5/10
Reviewed Jun 21, 2026Lo acogedor.
La recepcionista le pedi reservar con antelacion me dijo que no hacia falta. Y luego me dijo que no habia habitacion y no pude descansar. Venia con fiebre y no tuvieron consideracion
9/10
Reviewed Jun 16, 2026Tenía un buen restaurant. Gran ubicación a pasos de todo y muy buena atención de todo el personal.
Las almohadas un poco incómodas y el control remoto de la TV funcionaba de forma intermitente.
10/10
Reviewed Jun 11, 2026el desayuno increible, la atencion del personal
todo me gusto
10/10
Reviewed Jun 9, 2026Muy acogedor, todo muy limpio
Todo bien
10/10
Reviewed Jun 8, 2026Excelente muy agradable
7/10
Reviewed May 26, 2026Hay mucho olor a aguas servidas, provenientes de las cañerías del baño.
10/10
Reviewed May 16, 2026La calidez del lugar y el desayuno
Nada
10/10
Reviewed Apr 28, 2026La atención
Nada
8/10
Reviewed Apr 1, 2026Everything
Nothing
8/10
Reviewed Mar 25, 2026Hotel con tinte familiar, personal muy amable, instalaciones bien tenidas y comodas. Tiene un excelente restaurant !!
Piezas son algo chicas
10/10
Reviewed Mar 18, 2026El restaurante
En general bien
8/10
Reviewed Mar 17, 2026Buena ubicacion, muy buen restaurante
El servicio de Booking pésimo. No reconoció mi tarjeta de crédito y tuve que hacer la reserva directamente con el Hotel. Me paso lo mismo con los 3 hoteles que visite en este viaje. Nunca me habia pasado antes.
10/10
Reviewed Mar 10, 2026Muy comodo y excelente atención. La ubicación para estar en Victoria es excelente. La calidad de la cocina es extraordinaria
9/10
Reviewed Feb 24, 2026Habitación amplia, cómoda, la cama espectacular, tenia una decoración muy linda en su presentación con las toallas, las cortinas, etc. Personal muy amable, desayuno exquisito! Llegue tarde y me abrieron el estacionamiento y eso me dio mucha seguridad
Tuve un poco de problemas con la ducha, me costó mucho que salga agua caliente.
9/10
Reviewed Feb 22, 2026Todo bien atendido
un poco chica la habitacio
10/10
Reviewed Feb 12, 2026Todo bien
No hay observaciones
10/10
Reviewed Jan 25, 2026Continental
Todo bien
10/10
Reviewed Jan 19, 2026Todo me gustó...muchas gracias por la preocupación y el.excelente servicio.
9/10
Reviewed Dec 9, 2025Buen desayuno, personal muy atento y disponible a solucionar dudas
Hice reserva por Booking, sin embargo no hubo confirmación y tuve que confirmar por teléfono.
6/10
Reviewed Dec 8, 2025Ubicación bien, desayuno bien. Restaurant la comida bien y atención muy bien. Habitación oscura sin luz y pedimos matrimonial nos asignaron una triple. La atención de la chica de recepción pésima, cuando llegamos nos dijo que no había disponibilidad y que nuestra reserva no era efectiva y luego llego otra persona apoyarla y nos brinda solución. No tiene disposición para tratar con público, no tiene servicio al cliente. Nos comentó que era nueva pero independiente de eso no cuesta ser amable y buscar soluciones.
Habitación oscura sin luz y pedimos matrimonial nos asignaron una triple. La atención de la chica de recepción pésima, cuando llegamos nos dijo que no había disponibilidad y que nuestra reserva no era efectiva y luego llego otra persona apoyarla y nos brinda solución. No tiene disposición para tratar con público, no tiene servicio al cliente. Nos comentó que era nueva pero independiente de eso no cuesta ser amable y buscar soluciones. No tengan opción Booking porque no la respetan! Ojo con tomar reserva por esta plataforma.
10/10
Reviewed Nov 27, 2025Tamaño habitación
Nada
8/10
Reviewed Jul 27, 2025Restaurant..atención y calidad!! La dedicación de la mucama en los detalles de la habitación.
El equipo de calefacción estaba malo y en 3 días solo nos pasaron un calefactor. Aun así estuvo ok la temperatura.
5/10
Reviewed Jul 21, 2025Atención del desayuno y restaurante muy buena la comida también. Atención check out muy atenta y resolutiva Camas muy cómodas
La atención de la recepción en el checking un desastre no así el check out tuvo que solucionar lo que su compañera no hizo. No encontraron reserva y me cambiaron habitación con camas separadas y me cobraron más de lo consignado en booking El vanitory estaba roto al costado como podrida la madera
8/10
Reviewed Jul 19, 2025Lugar muy céntrico y tranquilo, pieza acojedora. Buena atención.
8/10
Reviewed Jul 10, 2025Muy calido el hotel, linda decoración y muy buen servicio entregado por el personal, extremadamente bien atendidos
Algunas cosas como las sabanas y toallas eran antiguas, se podría renovar dado el precio. Pero en general todo nos gustó
8/10
Reviewed Feb 8, 2025Clean. Helpful Staff. Nice food at restaurant,
Bed Pillows were only down point
7/10
Reviewed Dec 13, 2024It had a lovely garden. It was clean and cozy. The breakfast and the staff at breakfast were kind and accommodating.
Unfortunately there wasn’t food available on a Sunday.
8/10
Reviewed Nov 29, 2024beautifully presented towels😄 the hotel had a lovely garden shed it's located in the centre of town. Good sized rooms and a nice restaurant and bar.
we were told the breakfast time is 7:30 to 10 but really The best time is 8am when the food arrives and the staff can get everything set up. it wasn't such a great breakfast but adequate.
9/10
Reviewed Mar 12, 2024Lovely hotel with garden, very comfortable beds.
9/10
Reviewed Jan 23, 2024The property is a lovely old building. It feels very characterful and is spotlessly clean. The staff are all very helpful and efficient.
There are a few bits of maintenance needed in the room but nothing that impacted the enjoyment of our stay.
10/10
Reviewed Aug 12, 2023Very welcoming staff. Good food and very reasonable price. Well worth it! Would definely recommend this property
Nothing
10/10
Reviewed Jul 24, 2023location, in my travels location is exactly in middle of route, very good to stop, closer to Ruta 5 highway, its restaurant has good food, very kindly employees, nice garden and common spaces. Secure parking, internet connection ok...
8/10
Reviewed Dec 27, 2022location staff 24 hour desk
noises
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent service
- •Good location
Areas to consider
- •Issues with room assignment
- •Reception service inconsistency
Cleanliness
8.38/10No specific mention of cleanliness, but overall quality appeared acceptable.
Service
9.35/10While there was a negative experience with reception, overall service was praised highly.
Location
9.39/10Location mentioned positively, contributing to guest satisfaction.
Room Quality
7.84/10Issues noted with room brightness and inappropriate room assignment.
Amenities
8.87/10Amenities received mixed reviews, but some aspects appreciated, like breakfast.
Value for Money
8.83/10Perceived value was fair for the services provided.
Food and Beverage
8.88/10Positive remarks on food quality and attention in restaurant services.
Overall Experience
8.85/10A generally satisfying experience despite some drawbacks.