Won Majestic Hotel Cambodia

The exceptional hospitality and genuine care shown by the entire team, particularly Mr Salz and Ms Royce. Every interaction felt personal and sincere, from the thoughtful birthday surprise to the support provided when members of my family were unwell. The service consistently went above and beyond anything we could have expected.

Very little. The hotel exceeded our expectations in almost every respect and we cannot identify any significant areas for improvement from our stay.

We stayed at the Won Majestic for one night as a family of 12, travelling from Siem Reap to Koh Rong, and it was a very pleasant surprise. Our stay started with an airport pick-up in a very luxurious and comfortable car. We had booked six rooms and were all accommodated together on the 18th floor, right by the swimming pool and gym, which was extremely convenient for our family. The rooms were large, bright and spacious, and the hotel facilities were excellent for our short stay. A very special mention must go to Kim Lakhang, Soun Mengheang and Phoung Visal, who were absolutely wonderful with our family. Their kindness, attention and warm welcome really stood out and contributed greatly to making our stay so enjoyable. Thank you to all three of them! We had the buffet dinner, which offered good value for money and a good selection of food, and breakfast was also good. Overall, an excellent one-night stop in Sihanoukville and much better than we expected. Comfortable, spacious, welcoming and very convenient before continuing to Koh Rong.

Very helpful people that make an amazing experience, to underline Royce and Visa always trying to make everything easier and better. Food excellent, good gym open 24 hours and an indoor pool with a astonishing view of the hay

Traffic, but this is not about hotel

ארוחת בוקר טוב מאוד מגוונת הכוללת הכל מהכל. כל צוות מדהיים בעיקר PANHA עשו הכל שהיה מרוצה כולל הסעות עם רכב המלון למסעדות הלוך חזור לשדה התעופה כאשר הכל יוזמה של הצוות . כייף להיות במלון כזה שגם קרוב להכל מפואר

את הניקוד של המלון‼️ מגיע לו 9.6 בבוקינג‼️‼️

Absolutely amazing stay! This hotel truly felt like luxury from the moment we arrived. Everything was beautiful, elegant, and high quality — we honestly felt like a million dollars during our stay. The rooms, atmosphere, service, and overall experience were exceptional. The staff were professional and very welcoming, and every detail made the stay feel special. One of the best hotels we have stayed at. Highly recommended!

Nothing.

I couldn't fault this hotel, We were also given a free up grade. The room was excellent,large,clean,good water pressure and a comfy bed. The staff were also very attentive and we were given a free ride to catch the ferry to Koh Rong also. Shout out to Royce who took care of everything for use once we arrived,she was so kind and made sure our stay was top notch

I didnt know there was a casino at the hotel,didnt bother me but it would be nice to let guests know as it would no doubt bother some

Superbe accueil dès l'arrivée (MERCI CHANN) la chambre était parfaite au 18eme étage avec vue "partielle sur la plage" (chambre 1830) Dès notre première sortie on nous a proposer de nous déposer gratuitement avec une voiture de l'hôtel et cela a continué avec notre check out (tardif- 13h sans aucun supplément) ou Pheoung Visal nous a même accompagné jusqu'au pier pour prendre notre ferry En gros que dire de plus si ce n'est PARFAIT 👌👌

Rien tout est juste Nickel 👌 Ah si il y'a un point .. la piscine au 17eme ne bénéficie d'aucun ensoleillement Une piscine sur le rooftop serait la cerise sur le gâteau 😉🌞

Some staff at the pool are not welcoming the guests well

Hôtel exceptionnel ! Le buffet est très varié, avec un excellent petit-déjeuner mêlant cuisine européenne et asiatique. Le personnel est toujours à l’écoute, attentionné et professionnel, ce qui rend le séjour encore plus agréable. La chambre de 55 m² est spacieuse et confortable, avec une vue mer absolument exceptionnelle. Nous avons également apprécié les boissons offertes à la piscine ainsi que les promotions intéressantes pour le dîner. Il y a tellement de points positifs à mentionner… une expérience vraiment remarquable que je recommande sans hésitation !

Das Beste Hotel in dem wir jemals waren, eine 12 von 10 Wir wurden kostenlos vom Pier geholt und hatten eine super Hilfe von Pheoung Visal, ein extra Danke für seinen Service und Freundlichkeit. Er war nicht auf Trinkgeld aus, sondern wirklich freundlich. Er hatte gefühlt immer ein Auge auf uns, war nicht aufdringlich und hat sich um alles außerordentlich gut gekümmert. Das Frühstück war super, eine 12, frisch gepresste Säfte und alles was einem in den Sinn kommt. Das Abendessen war such sehr gut,nicht ganz günstig, aber trotzdem sehr gut. Die Gläser wurden immer mit Wasser gefüllt. Minibar war inbegriffen, sowie 1 Getränk an der Poolbar. Wir bekamen ein Zimmerupgrade mit Blick auf das Meer. Die Betten waren sehr bequem. Das Zimmer wurde während des Tages 2x aufgeräumt, ohne dass wir etwas davon mitbekommen haben.

Es gibt nichts zu bemängeln

I highly recommend the Won Majestic Hotel. We felt very well cared for, and the staff were very friendly and helpful – thank you especially to Mr. Visal and Ms. Kimyou. The room was spacious and comfortable. The hotel has a great gym and a swimming pool with a beautiful view. There's also a gift shop and delicious sweets. The hotel is close to a shopping center, a few minutes' walk away. Thank you, we'll definitely be back.

Great reception and assistance from Won's Phab Kim Yiu throughout our stay. From greeting us and arranging our shuttle to port and boat trip, with no fuss or bother, she is a true professional. The hotel is truly majestic, we were made to feel very special. Shout out to our fabulous waitress Sam Bath Salon, too.

Migliore hotel nella zona. Brecfast speciale, pulito perfetto

Non ce

Navy et l’ensemble de l’équipe nous ont réservé un accueil vraiment exceptionnel ! Très professionnel et les services sont vraiment très agréable. Le petit déjeuner propose des choix très variés que l’on souhaite manger international ou local.

Rien

Amazingly welcoming staff from checkin to restaurant and poolside. Great food and drink, reasonably priced. We even got a surprise complementary shuttle to the port in the morning, with a lady staff guide who gave us great info on places to visit during our trip.

Only negative was the lack of smoke free areas in the 24 hr restaurant. Different culture responsible perhaps, rather than the hotel's management choices. We would still stay there again!

Beautifully decorated -

Nothing we didn’t like

Very large nice very large room offering all the functionalities you need. Nice view on the sea. We had breakfast and dinner there. Best breakfast in Cambodia. Best variety! Dinner was excellent too. Wide variety. Mr. Ladang from the front office offered us special transport service to the ferry and the bus station. Thanks for that. We highly appreciated it.

Many Chinese people who spread a cigarette smell in the lift and the corridors. They very loud too, streaming on the smartphones in public areas.

Very clean and modern, a hotel like u would see in Las Vegas. Staff were amazing and obviously all the facilities you would expect from such a hotel.

Smoking. Not anyone’s fault, but even though we had a non smoking room, the hotel was very smokey, with the majority of the guests smoking everywhere.

Lækkert og nyt. Gode faciliteter.

Lidt kedeligt. Så en kinesisk gæst gå og spise direkte af morgenmad buffet. Påpegede det for personalet., som ikke gjorde noget - hverken overfor gæsten eller de fade hans mundbakterier var efterladt på. VIRKELIG KLAMT!

Ttes bel hotel chambres superbes,petit dejeuner tres bon

Fantastic hotel what really made it special was the wonderful staff. We’ve stayed in many countries and in many 5 star hotels but the customer service in this hotel was the best so good we returned and stayed again! Thang sievpao and som-ho chor was exceptional big hello to you both from ray and Kelly crouch and thank you for making our stay so special ❤️🙏 And not forgetting Nathan who worked on the concierge he couldn’t have been more helpful 😀

That I couldn’t stay longer! There was nothing we didn’t like

L'accueil du personnel, la piscine et le petit déjeuner

Fake english skills, distracted staff on phones. Loud drunk chinese everywhere. Smelly neighborhood. I left a day earlier...

This hotel offers very good value for money. The service at the reception and in the restaurants was truly excellent. We felt well taken care of throughout our entire stay, and the staff did everything they could to ensure we were comfortable and had a pleasant experience. The sauna was fantastic and a real highlight! Breakfast was also very good and exceeded our expectations.

The only downside was that smoking was allowed in public areas, which is not fresh!

Uitstekend ontbijt met versgebakken brood! Het personeel is uiterst vriendelijk en ontzorgt je waar mogelijk.

Das Frühstück übertraf alle Erwartungen (im Preis enthalten), für das ebenfalls als überaus hervorragend zu bewertende Abendbuffet erhielten wir während unseres Aufenthaltes 50 Prozent Rabatt. Wir hatten einen Ansprechpartner, der immer per WhatsApp erreichbar war und stets sofort reagiert hat. Uns wurde kostenfrei ein Limousinen-Service zur Verfügung gestellt, Wir wurden (mehrfach) kostenlos zum Hafen gefahren und wieder abgeholt; ich musste wegen einer Verletzung zum Arzt und alle 2 Tage zur Nachbehandlung - immer stand das Auto mit Fahrer, der mich auch beim Arzt unterstützte, bereit. Die Freundlichkeit und Hilfsbereitschaft des Personals hat nochmal alles übertroffen, was wir ohnehin von Asien kennen. Überhaupt: Das Hotel an sich ist der Hammer!

Am Hotel gibt es keinerlei Kritik, ganz im Gegenteil: besser haben wir es noch nicht erlebt. Allerdings gehört zur Ehrlichkeit dazu, dass Sihanoukville keine schönste Stadt ist. Aber als Ausgangpunkt für Inselbesuche (vor allem Koh Rong mit seinem Traumstrand) kommt man um diese Stadt nicht herum.

We were treated like royalty! Room upgraded to a massive sea view room on 19th floor with 4 large windows and beautiful sea views. We received lots of reductions and complimentary gifts making it all great value. Fantastic infinity pool with great sunset views. Was fun wandering around the casino - not our scene to partake but mind blowing to watch!

Nothing.

We stayed at the Won Majestic Hotel Cambodia for one night, and it was a fantastic experience! We were a group of five, and the hotel exceeded our expectations. They picked us up from the airport in a luxury van, and when we arrived at the hotel, we were greeted by an amazing team. They upgraded us to a sea-view room, and the room was huge—very spacious and exceptionally clean. The hotel has several restaurants and an infinity pool with fantastic views. The food is also very good; we had dinner there, and the beautiful, delicious pastries they served for dessert were a highlight. The staff were all very kind and attentive. A special thank you to Pheoung Visal and also to Panha for welcoming us so warmly. 🙏 When we left the hotel, they even offered transportation to take us to the pier to catch the boat to Koh Rong. In summary: we loved it, and when we return to Sihanoukville, we will definitely stay here again. Thank you!

L'unica scelta veramente di lusso a Sihanoukville è l'hotel Won Majestic. Bellissimo, molto pulito con un'estrema attenzione ai dettagli. Ampio buffet per cena e colazione e staff gentilissimo con particolare menzione a David che è stato molto premuroso ed efficiente!

The room, view from the room is amazing and no smoking smell coz my friends were complaining their room are full of smoking odd. The pool area is nice as well. The airport pickup service is great, highly recommend.

The other room guests deliver weird vibe but it’s not the hotel problem.

Great location near the sea, very professional and friendly staff, offering pretty much every service and amenity that one wishes from a hotel. The food was really great either at breakfast or other meals through the day and everywhere it felt extremely clean all the time. I would like to leave my greetings to M. Kim Ladang, that accompanied me through check-out and that I will remember like pretty much every cambodian I have met: with a great smile on the face

The city where it is located…

As soon as you walk in, you do not want to leave. The service is incredible, the staff cannot do enough to help you. We were given a free upgrade to sea view and the rooms were incredible. The bed was on the firmer side but still very comfortable and large and the room was well equipped. The breakfast/lunch/dinner buffets were varied - you are spoiled for choice (so I chose it all). The pool is lovely with perfect views for sunset in the right weather. The gym is well equipped. The complimentary gua sha treatment was painful (expect bruising), but an interesting new experience. All in all, this was what I would hope for in a 5 star experience. I’m disappointed I only booked for one night on a stop over, had I realised how nice it was I might have stayed for two!

Once I entered, I didn’t want to leave, which meant I didn’t see much of the surrounding area.

Petit déjeuner se présentant sous la forme d'un buffet. Différents plats chauds sont proposés (saucisses, riz, nouilles,...). Possibilité de choisir différents ingrédients pour une soupe. Buffet avec de nombreuses viénoiseries, fruits, jus,... J'ai obtenu un upgrade (vue sur mer) sans frais supplémentaires. Boîte de macarons offerte à notre arrivée dans la chambre. Mug offert à notre départ.

Malheureusement Sihanouville n'est pas la ville la plus "sexy" du Cambodge. La ville est remplie de casino. L'hôtel n'est pas vraiment situé dans un beau quartier. De plus, Won Majestic Hôtel Cambodia est un hôtel-casino, vous devez dès lors chaque fois que vous rentrez dans l'hôtel faire scanner votre sac et vous devez passer à la fouille corporelle.

Our stay at One Majestic Hotel in Sihanoukville was absolutely perfect. Everything was of exceptional quality from the rooms and facilities to the overall comfort and atmosphere. A special thanks to Visal, whose professionalism and kindness truly made the difference. Thanks to him, we experienced five-star service and felt genuinely taken care of throughout our stay. Every detail of the hotel reflects top-tier standards it's clear that guest experience is a real priority here. We couldn't recommend this place more highly.

Splendide, Grandiose, Somptueux ,Accueil au dessus de mes attentes,Hôtel magnifique et très propre Le personnels vous prend en charge dés votre arrivéeavec gentillesse et respect un séjour que je ne suis pas prête d'oublier

Que l'on me demande 100$ de caution,C'est quand même une somme importante

Très bel établissement dans un cadre agréable. Petit dejeuner très agréable (juste manque du yaourt ou du fromage blanc). Le personnel est extrêmement serviable et à votre écoute notamment PHEOUNG VISAL. Bravo

Rien

Free minibar was a joke.

La habitación media lo que una vivienda en una gran ciudad española . Lujo asiático en todo su esplendor. La atención del personal maravillosa, la piscina aunque un poco fría tenía unas vistas espectaculares. En general todo estupendo

I comentario va más orientado a la permisibilidad del personal del hotel hacia los huéspedes de origen Chino. ..estos fumaban e todas partes. Respeto que en el casino ( ya que es una ciudad orientada al turista chino de juego) se permita fumar, pero en espacios como ascensor o pasillos deberían obligar a cumplir las normas. Turistas chinos mayormente hombres con muy poca educación, escupiendo y no respetando que hay más huéspedes en el hotel. Como digo, entiendo que son los huéspedes más habituales , pero eso no quita que no se les obligue a respetar normas básicas de convivencia por el Biel del resto de personas que tb pagan su alojamiento.

I had a wonderful stay at Won Majestic Hotel in Sihanoukville. The rooms were spacious, modern, and very comfortable with great views. The staff were incredibly friendly and helpful throughout my stay. The food was amazing on both the first and third floors—really exceeded expectations. Overall, a fantastic experience and I’d definitely come back! Really appreciated the help provided by Phireth when arranging transportation to Phnom Penh.

The Hotel was amazing! Totally unexpected. One of the best hotel experience i ever had, price is very reasonable, food was nice, location is strategic, near beach and mall/restaurants, the staff was totally friendly and the manager David was very accommodating. He gave me free upgrade! Will be back!

Everything! And they even gave us a free goodie bag!

Everything was great and we had the bonus of an upgrade. Would highly recommend.

Wouldn’t change anything.

Amazing hotel! All the people at the reception were so nice kim and sanin were lovely I highly recommend this hotel

Nothing

Awesome Hotel …. Malaysian owned Cambodian staff Big Chinese City … Hotel is awesome, Chinese restaurant upstairs the best food and service… Mr Ladang Guest relations sorted us with lift to ferry going to Koh Rong and picked us up .. We stayed 2 nights on way to Koh Rong and on way back … Gave us a mug, macaroons in room Mall down the road is Awesome great foot massage top floor… All in all it was awesome amongst all the casinos etc.

My experience at this hotel was exceptional. Every aspect was flawlessly executed, with the standout being the incredibly courteous staff. Mr. Ladang, in particular, provided invaluable assistance during check-in, gave a thorough tour of the hotel, and ensured a smooth check-out process.

Some Chinese guests make too much noise and have a bad attitude, smoking anywhere, and also don't respect other guests and the cleanliness of the public area

Great facilities. Nice spacious room. Loved the pool. Very nice restaurants. Staff very friendly and helpful especially Kim Ladang at reception.

The staff were exceptional and they all made such an effort across the board. Nothing was too much trouble. Thanks to Kim for taking me in the hotel car to a great restaurant!

Hotel allows to smoke in the room

Beautiful property with incredible staff/ service. Many dining options. Beautiful pool. Great gym. And the staff went above and beyond. Would definitely return!

Großes, neues Casino Hotel mitten in Sihanoukville mit schönem Design mit 170 Zimmern. Sokha Beach ist in Gehweite, aber der gehört zum gleichnamigen Hotel . Zimmer sind groß und modern eingerichtet. Wasser wird täglich nachgefüllt. Schöner Infinity -Pool im 18. Stock, aber keine Liegeplätze in der Sonne. Gutes Fitnessstudio. Gutes Frühstücksbuffet mit vielen asiatischen Gerichten und wenig Obst. Cappuccino und Espresso kosten extra. Freundliches und hilfsbereites Personal. Sehr gut organisiert. Besonders hervorheben möchten wir die Hilfe und den Einsatz von Kim Ladang, der uns freundlich, kompetent und professionell bei der Organisation aller unserer weiteren Transfers (Fähre, Taxi zum Pier, Weiterfahrt nach Phnon Pen) und sogar bei einem kleinen medizinischen Notfall schnell und zuverlässig weiter geholfen hat. So geht Premium Kundenservice! Nochmals vielen, vielen Dank

Exceptional customer service. Nothing was too much trouble

Nothing

We stayed one night as coming from Koh Rong, then into Vietnam. The staff were amazing from the second we walked through the door. We were upgraded to a wonderful room on the 18th floor. Evening meal and breakfast were brilliant. The hotel even arranged a private transfer to Sihnoukville airport. Special thanks to Phin Phireth front office supervisor and the reception manager ( sorry didn't get your name ) for all their help. Thank you.

Gorgeous, grand hotel. The bedding is like silk clouds. The staff are so friendly and helpful. The lady at the check in gave us a free room upgrade, the lady at dinner made us laugh so much, and the concierge helped us book a free transfer to the airport. Everyone went above and beyond for our stay. Would definitely recommend!

Excellent place with marvelous luxurious anterior and exterior design. Excellent polite staff especially the Front office supervisor Phin Pherith. Excellent location, highly recommend 👌

We enjoyed our stay at the hotel very much. The hotel is modern, clean, comfortable and the stay was very enjoyable. All while keeping a very fair price. From the moment we arrived, the staff welcomed us with amazing hospitality that left a positive mark throughout our stay. Special thanks to Phin Phireth at the counter, who helped us with everything we needed.

Nothing.

Everything was great. Lakim is so friendly and helpful. Recommend

Luxe and opulence, Chinese style :) We've been pampered beyond 5 stars. A special shout for our friend Jowar, he went beyond the call of duty

Spotlessly clean, attentive staff, good food, excellent value for money, great facilities

Nothing

The bed was so comfortable, the food was delicious and most importantly the hospitality was incredible. We’ve been travelling Southeast Asia for a couple of months now and we had the best time here. *Special thanks to sophal one of the staff members who took great care of us

Nothing

Kinesiskt hotell. Matsalen var hemsk med 100 watts lampor, som en skolmatsal. Beställde varsitt glas vin som kom bör vi redan ätit upp, och innehöll 1 dl max! Receptionen och mottagandet var dock jättebra och fina rum . Men matsalen och baren en katastrof !

All the staff were exceptionally professional and helpful. Special mention to acknowledge the great customer service standards of Khon Sophal at concierge. The cleanliness throughout the hotel is exceptional with all the staff working to a very high standard. It’s in a town dominated by the influence of Chinese influence and it was their NY but despite this everywhere in the hotel was calm and quiet

The hotel seems to be renovating/ repairing the dining facilities on floor 3 which means all options are now in one big room which lacks any atmosphere or ambiance

Room was good and we were upgraded to a sea view. Personnel always tried to help.

The closest beach described by the hotel, and one of the reasons for choosing the hotel, turned out to be private, managed by another hotel, and to use the beach we were charged 20 USD per person per day. The description was totally misleading. As part of our deal we were supposed to have a 'free minibar' - this consisted of one can of beer and three soft drinks which was not replenished as it was supposed to be. Eventually after asking this a few times it was replenished once.

Definitely a five star hotel.

It was a surprise that smoking is allowed in the indoor restaurant, and indoor coffee shop. All the signs are in Chinese and English. I felt like I had left Cambodia and was in China.

The room with the sea view was modern, spacious and welcoming. And everything was very, very clean. The staff was very friendly. The gym was very well equipped. When we left, Mr. Ladang organized us a world-class transfer to the airport, which was much appreciated. The whole stay was truly a wonderful experience, and we would definitely stay here again.

The restaurant where the breakfast is usually served was under renovation, so the breakfast was served in the ballroom. There was really nothing wrong with this arrangement, everything worked just fine. It would just have been nice to see the actual restaurant, since the photos of it in Booking seemed nice. But I'm sure they'll have an even more beautiful breakfast restaurant soon once the renovation is completed.

Our stay was wonderful Jowar took fantastic care of us we couldn’t be more grateful

For European customers I will recommend Novotel with privat beach

No beach access Many Chinese Smoking