The Jerai Hill Resort

The environment is superb

The buggy service is slow and the strawberry park is not as expected

Mempunyai pelbagai aktiviti dan tempat yang menarik, sesuai untuk mengambil gambar sebagai kenangan, makanan dan minuman yang amat sedap dan pelbagai pilihan sesuai untuk saya dan keluarga. Terima kasih.

tiada

suasana aman

The ambient, tranquility and views

Nil

Hydrangeas

No aircond in the room

View

Nothing

Whole property was well maintain. Room was clean and spacious

Room a bit old and need a bit of refurbish

Clean and refreshing environment

Several Public venue / parks closed

Pemandangan

Makan and

室外自然生態

床不夠舒適 感覺壓到彈簧

Clean, comfort

Limitation on food

tempat yang tenang

The weather and temperature were definitely the highlights of the stay. The property itself was decent and comfortable. I truly appreciate that the staff accommodated the special request I made during booking — that made a positive difference. Since the property is located on a hill and surrounded by nature, you can expect mosquitoes and other insects, which is simply part of the natural environment. Overall, it was a pleasant experience.

The breakfast could be significantly improved by simply adding a heat source to keep the food warm and enjoyable. No one wants to eat cold dishes on a chilly morning, so this small change would make a big difference to the overall experience.

Room spacious Bed fluffy Food great Many interesting places like cafes and kids play zone

No safe port to heat water. It's under the table plug I use to heat water. I went in the wrong season In the rainy season, I finish my baby 8 clothes changes and sweaters Wet my 2 sweaters, 2 pants and multiple shirts

Atmosphere & environment

Most of signages should be replace to the new one,. Please consider to open Jerai Gallery to show the history, tales and signature of Jerai to attract the tourists.

Overall it was such a refreshing experience. Waking up to the misty hills and calm surroundings felt like stepping into a postcard. The scenery around the resort is something special. Everywhere you look, there’s greenery and beautiful mountain views that make you feel instantly calm and recharged. The place and the view make it worth every bit. I’d definitely come back again just for the serenity and breathtaking landscape.

The restaurant could benefit from a more varied menu. The current selection feels quite limited, especially for guests staying more than a day or two.

“Loved the breathtaking view of Gunung Jerai. The room was great and the breakfast was wonderful!”

Love it

Nope

Good

Need to repair small item especially ironmongery and pipe fittings.. But it just a small things.. What I'm afraid of is slope need to protect for long term

Receptionist dan pekerja restaurant sangat ramah. Ada free complimentary cookies dan welcome drinks. Makanan di restaurant pun berbaloi dengan portion. Parking untuk residents banyak. View sangatla breathtaking. Suhu sangat sejuk lagi² lewat malam. Overall memang puas hati ✨️

Air di bahagian shower lambat turun, jadi cepat bertakung

The floor is oily, no comb

Environment

Sangat berpuas hati,berbaloi

Good staf..sgt peramah

View and the temperature 19 °c

Nothing

Bilik yg sangat bersih.Staf yg mesra.Makanan yg sedap dengan harga berpatutan

Nothing

Location , view , facility

Nothing

Ok

Fruits are not fress

Good delicious and staff good

Environment

Good place for rest

Water heather not function at room 417

Nice place and peace

Stunning view!!! Good place for healing (night time)

Packed with tourists at the day time (holiday season). My room, astro remote broken. Borrow from other room 😆

our room was clean, equipped with amenities. really worth the money ;)

everything was perfect

view sangat2 cantik & mendamaikan. breakfast banyak pilihan.

lampu bilik agak suram & perabot agak lama.

pemandangan dan cuaca

jalan berliku

The scenery is marvellous

The road is accessible tiill to top quite narrow

All toiletries were provided, the room was very clean, nice and good. Had a good one night stay here. Will recommend to my friends ☺️

The weather. Just like oversea. With a lot of fog, misty and strong winds. Very cooling and pleasant weather. The flowers are beautiful. Very well looked at, Just that the noise from outside and next room is very loud. TV not working.

Very noisy from outside esp from the visitors which not staying in. Strong laugh and talking with big croud.

The bed was very comfortable and this premier room is big and large

1.Floor trap was block and when i bath,Water accumulation 2.toilet door can't close 3.The water from the faucet is very small

It’s on top of the hill. Location is good.

Need to uplift the interior

The scenary is great..

The bed - no queen or king bed available

The view was stunning. The room was spacious and comfy. Plenty of things to do for a family with kids and elderly.

Frogs around the pool lol

Overall it's clean and has all the facilities you need for a fairly comfortable stay. Excellent views from both the room and the surrounding. Beautiful flowers and plenty of options for food and drinks. Excellent sunset view if cloud cover doesn't dominate. A good location to relax and getaway for the bustle of city. Do note, that the rooms have no air -conditioning and is cooled by fans (and that is enough for the evenings/nights when temperature drops). Vernadah as seats t=so you can enjoy the nature. Good food choices. You can access the forest from the hotel but with caution as terrain is tricky and signages are there but in some areas, not very visible.

Hotel is a bit old and facilities may need to be revamped. Windows couldn't be properly shut. No flyscreen on windows so in the day-time, you cannot open windows and it can get hot. No handtowels and no hand soap at the basin and the basin is separated from the shower room so that was a bit inconvenient to go to the shower room to get soap to wash hands and then back to the shower room to wipe hands. Perhaps hotel can look into this.